Users Manual - English
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..., which are available for purchase.) In USA: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com In Canada: 1-877-BROTHER (voice) Description Toner Cartridge Drum Unit Telephone Line Cord IEEE-1284 Bi-directional Cable Power Protector for A/C Power, Phone Line Surges and Voltage Spikes (2 outlets) Power Protector for A/C Power...
..., which are available for purchase.) In USA: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com In Canada: 1-877-BROTHER (voice) Description Toner Cartridge Drum Unit Telephone Line Cord IEEE-1284 Bi-directional Cable Power Protector for A/C Power, Phone Line Surges and Voltage Spikes (2 outlets) Power Protector for A/C Power...
Users Manual - English
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... and Accessory Items include but are not limited to print heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma PLUS paper and thermal paper. • Except as to whether..."this Product"). • If you purchased a product from someone other than an authorized Brother reseller in the United States or if the product was purchased within the United States (... or remanufactured replacement Machine and/or accompanying Consumable and Accessory Items and use refurbished parts iv MFC LIMITED WARRANTY (USA) What is NOT covered: This warranty does not cover: (1) Physical ...
... and Accessory Items include but are not limited to print heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma PLUS paper and thermal paper. • Except as to whether..."this Product"). • If you purchased a product from someone other than an authorized Brother reseller in the United States or if the product was purchased within the United States (... or remanufactured replacement Machine and/or accompanying Consumable and Accessory Items and use refurbished parts iv MFC LIMITED WARRANTY (USA) What is NOT covered: This warranty does not cover: (1) Physical ...
Users Manual - English
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... Providence to Providence. Damage to your exclusive remedy against Brother for proper packaging.) For ink-jet products: Do not remove the ink cartridges during shipping. Neither Brother nor anyone other than a Brother Authorized Service Representative, or from the use of or ...damages. Warranty Service is available at Brother Authorized Service Centers throughout Canada. Operation of the MFC/Facsimile machine in the form of the end-user/purchaser. Internet support: support@brother.ca or browse Brother's Web Site: www.brother.com Brother International Corporation (Canada) Ltd. 1 Rue ...
... Providence to Providence. Damage to your exclusive remedy against Brother for proper packaging.) For ink-jet products: Do not remove the ink cartridges during shipping. Neither Brother nor anyone other than a Brother Authorized Service Representative, or from the use of or ...damages. Warranty Service is available at Brother Authorized Service Centers throughout Canada. Operation of the MFC/Facsimile machine in the form of the end-user/purchaser. Internet support: support@brother.ca or browse Brother's Web Site: www.brother.com Brother International Corporation (Canada) Ltd. 1 Rue ...
Users Manual - English
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... (Canada only 21-4 International ENERGY STAR® Compliance... jams 22-6 Paper is jammed in the duplex tray (For MFC-8820D and MFC-8820DN 22-11 If you are having difficulty with your Macintosh...Brother Network PC-FAX software........... 20-5 Quick Tips 20-5 Sending a Network PC-FAX from your MFC 22-13 Improving the print quality 22-18 Packing and shipping the MFC... 22-22 Routine maintenance 22-25 Cleaning the scanner 22-25 Cleaning the printer 22-26 Cleaning the drum unit 22-27 Replacing the toner cartridge...
... (Canada only 21-4 International ENERGY STAR® Compliance... jams 22-6 Paper is jammed in the duplex tray (For MFC-8820D and MFC-8820DN 22-11 If you are having difficulty with your Macintosh...Brother Network PC-FAX software........... 20-5 Quick Tips 20-5 Sending a Network PC-FAX from your MFC 22-13 Improving the print quality 22-18 Packing and shipping the MFC... 22-22 Routine maintenance 22-25 Cleaning the scanner 22-25 Cleaning the printer 22-26 Cleaning the drum unit 22-27 Replacing the toner cartridge...
Users Manual - English
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How to replace the toner cartridge 22-29 Replacing the drum unit 22-34 Checking the drum life 22-37 Page Counter 22-37 23 Optional accessories 23-1 Memory board 23-1 ...
How to replace the toner cartridge 22-29 Replacing the drum unit 22-34 Checking the drum life 22-37 Page Counter 22-37 23 Optional accessories 23-1 Memory board 23-1 ...
Users Manual - English
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...Support Flap Unfold it on or off. 10 Front Cover Open to install a toner cartridge or drum unit. 11 Paper Tray (Tray #1) Load paper here. 1 - 3 INTRODUCTION Name Description 1 (MFC-8420) Manual Feed Tray (MFC-8820D and MFC-8820DN) Multi-purpose Tray (MP Tray) Load paper here. 2 Front Cover Release... paper with Extension 2 Front Cover Release Button 6 ADF Document Support Extension 7 ADF Document Output Support Flap 8 Document Cover 1 (MFC-8420) Manual Feed Tray (MFC-8820D and MFC-8820DN) Multi-purpose Tray (MP Tray) 9 Power Switch 10 Front Cover 11 Paper Tray (Tray #1) No.
...Support Flap Unfold it on or off. 10 Front Cover Open to install a toner cartridge or drum unit. 11 Paper Tray (Tray #1) Load paper here. 1 - 3 INTRODUCTION Name Description 1 (MFC-8420) Manual Feed Tray (MFC-8820D and MFC-8820DN) Multi-purpose Tray (MP Tray) Load paper here. 2 Front Cover Release... paper with Extension 2 Front Cover Release Button 6 ADF Document Support Extension 7 ADF Document Output Support Flap 8 Document Cover 1 (MFC-8420) Manual Feed Tray (MFC-8820D and MFC-8820DN) Multi-purpose Tray (MP Tray) 9 Power Switch 10 Front Cover 11 Paper Tray (Tray #1) No.
Users Manual - English
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... Check the LCD message. (See Troubleshooting on page 22-1.) Memory is full. (See Error messages on , please call Brother Customer Service at: 1-800-284-4329 (in USA) or 1-877-BROTHER (in Sleep mode, the LED is open Toner empty Paper error Red Scan lock Others Out of memory Description Follow...see the same service call indication after turning the MFC back on page 22-1.) When the power switch is off the power switch. 2. Close the cover. (See Error messages on page 22-1.) Replace the toner cartridge with a new one. (See Replacing the toner cartridge on and try to print again. Wait a...
... Check the LCD message. (See Troubleshooting on page 22-1.) Memory is full. (See Error messages on , please call Brother Customer Service at: 1-800-284-4329 (in USA) or 1-877-BROTHER (in Sleep mode, the LED is open Toner empty Paper error Red Scan lock Others Out of memory Description Follow...see the same service call indication after turning the MFC back on page 22-1.) When the power switch is off the power switch. 2. Close the cover. (See Error messages on page 22-1.) Replace the toner cartridge with a new one. (See Replacing the toner cartridge on and try to print again. Wait a...
Users Manual - English
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...Copy mode. 4-9 4-9 4-10 4-11 Selects the tray that will be used for Daylight Savings Time automatically. Tray - Contrast (MFC-8420) 8.LCD Contrast (MFC-8820D/ 8820DN) 9.LCD Contrast (With optional tray #2) Options High Med Low Off High Med Low Off High Med Low Off On...Setup (Continued) to exit Submenu 4.Volume Menu Selections 1.Ring 2.Beeper 3.Speaker 5.Auto Daylight 6.Ecology - 1.Toner Save 2.Sleep Time 7. Use:Copy (For MFC-8420, this menu doesn't appear.) (If you have the optional tray #2, see page 3-15.) 7.LCD - Page 4-8 Adjusts the volume 4-8 level of ...
...Copy mode. 4-9 4-9 4-10 4-11 Selects the tray that will be used for Daylight Savings Time automatically. Tray - Contrast (MFC-8420) 8.LCD Contrast (MFC-8820D/ 8820DN) 9.LCD Contrast (With optional tray #2) Options High Med Low Off High Med Low Off High Med Low Off On...Setup (Continued) to exit Submenu 4.Volume Menu Selections 1.Ring 2.Beeper 3.Speaker 5.Auto Daylight 6.Ecology - 1.Toner Save 2.Sleep Time 7. Use:Copy (For MFC-8420, this menu doesn't appear.) (If you have the optional tray #2, see page 3-15.) 7.LCD - Page 4-8 Adjusts the volume 4-8 level of ...
Users Manual - English
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... mode. Cooling Down Wait For A While The temperature of the drum unit or toner cartridge is open . Fuser Open The fuser cover is too hot. In USA: 1-800-284-4329 In Canada: 1-877-BROTHER 22 - 2 TROUBLESHOOTING AND ROUTINE MAINTENANCE Try the call Telephone Company to cooling down mode... cover for it to the correct position. (See To use Automatic Duplexing for fax, copy and print operations (For MFC-8820D and MFC-8820DN) on page 22-6.) Machine Error MFC has a mechanical problem. Release the scanner lock lever, and then press Stop/Exit. Error Poor phone line quality caused...
... mode. Cooling Down Wait For A While The temperature of the drum unit or toner cartridge is open . Fuser Open The fuser cover is too hot. In USA: 1-800-284-4329 In Canada: 1-877-BROTHER 22 - 2 TROUBLESHOOTING AND ROUTINE MAINTENANCE Try the call Telephone Company to cooling down mode... cover for it to the correct position. (See To use Automatic Duplexing for fax, copy and print operations (For MFC-8820D and MFC-8820DN) on page 22-6.) Machine Error MFC has a mechanical problem. Release the scanner lock lever, and then press Stop/Exit. Error Poor phone line quality caused...
Users Manual - English
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...cover. 3 Pull the jammed original out to remove it. Reinstall the toner cartridge. -OR- Replace the toner cartridge with a new one. (See Replacing the toner cartridge on page 22-6 or Paper is jammed in the MFC. Toner Empty Toner cartridge is not possible. Toner is used up and printing is not installed. -OR...CAUSE Paper Jam The paper is jammed in the duplex tray (For MFC-8820D and MFC-8820DN) on page 22-11. ACTION See Paper jams on page 22-28.) Order a new toner cartridge now. But the toner is depleted and the MFC is jammed in the top of instructions to the right. 4 ...
...cover. 3 Pull the jammed original out to remove it. Reinstall the toner cartridge. -OR- Replace the toner cartridge with a new one. (See Replacing the toner cartridge on page 22-6 or Paper is jammed in the MFC. Toner Empty Toner cartridge is not possible. Toner is used up and printing is not installed. -OR...CAUSE Paper Jam The paper is jammed in the duplex tray (For MFC-8820D and MFC-8820DN) on page 22-11. ACTION See Paper jams on page 22-28.) Order a new toner cartridge now. But the toner is depleted and the MFC is jammed in the top of instructions to the right. 4 ...
Users Manual - English
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Take out the jammed paper if there is any inside the drum unit. 9 Put the drum unit assembly back in the MFC. 10 Put the paper tray in the MFC. 11 Close the front cover. 22 - 10 TROUBLESHOOTING AND ROUTINE MAINTENANCE 8 Push the lock lever down and take the toner cartridge out of the drum unit assembly.
Take out the jammed paper if there is any inside the drum unit. 9 Put the drum unit assembly back in the MFC. 10 Put the paper tray in the MFC. 11 Close the front cover. 22 - 10 TROUBLESHOOTING AND ROUTINE MAINTENANCE 8 Push the lock lever down and take the toner cartridge out of the drum unit assembly.
Users Manual - English
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... and try again. Check the primary settings in and the power switch turned On. (See the Quick Setup Guide on page 7.) • The toner cartridge and drum unit are the first two lines and last two lines, leaves 62 printable lines. Adjust the top and bottom margins in the File... menu and select the Brother TWAIN driver. Make sure the Brother TWAIN driver is not recognizing the printer's input buffer full signal. DIFFICULTY Printer Difficulties The MFC does not print. The MFC prints unexpectedly or it is set up to make sure to allow for...
... and try again. Check the primary settings in and the power switch turned On. (See the Quick Setup Guide on page 7.) • The toner cartridge and drum unit are the first two lines and last two lines, leaves 62 printable lines. Adjust the top and bottom margins in the File... menu and select the Brother TWAIN driver. Make sure the Brother TWAIN driver is not recognizing the printer's input buffer full signal. DIFFICULTY Printer Difficulties The MFC does not print. The MFC prints unexpectedly or it is set up to make sure to allow for...
Users Manual - English
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...(See About paper on page 2-1.) The drum unit may be damaged. Turn off Toner Save mode in the MFC itself. (See Toner Save on page 4-9.) Try installing a new toner cartridge. (See Replacing the toner cartridge on page 22-28.) Try installing a new drum unit. (See Replacing the drum unit on page 22... This section provides information on the following topics: Examples of background shading. (See Choosing a location on page ix.) Use a new toner cartridge. (See Replacing the toner cartridge on page 22-28.) Use a new drum unit. (See Replacing the drum unit on page 22-34.) Make sure you use paper ...
...(See About paper on page 2-1.) The drum unit may be damaged. Turn off Toner Save mode in the MFC itself. (See Toner Save on page 4-9.) Try installing a new toner cartridge. (See Replacing the toner cartridge on page 22-28.) Try installing a new drum unit. (See Replacing the drum unit on page 22... This section provides information on the following topics: Examples of background shading. (See Choosing a location on page ix.) Use a new toner cartridge. (See Replacing the toner cartridge on page 22-28.) Use a new drum unit. (See Replacing the drum unit on page 22-34.) Make sure you use paper ...
Users Manual - English
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...sure that the guides are using the straight-through output path. (See How to the OPC drum surface. Put in a new toner cartridge. (See Replacing the toner cartridge on page 2-5.) The paper tray may be damaged. If you are not too tight or too loose against the paper stack. A rough.... (See Replacing the drum unit on page 22-27.) Do not use label sheets for a long time. Put in a new toner cartridge. (See Replacing the toner cartridge on page 2-5.) 22 - 20 TROUBLESHOOTING AND ROUTINE MAINTENANCE Clean the drum unit. (See Cleaning the drum unit on page 22-34.) Clean...
...sure that the guides are using the straight-through output path. (See How to the OPC drum surface. Put in a new toner cartridge. (See Replacing the toner cartridge on page 2-5.) The paper tray may be damaged. If you are not too tight or too loose against the paper stack. A rough.... (See Replacing the drum unit on page 22-27.) Do not use label sheets for a long time. Put in a new toner cartridge. (See Replacing the toner cartridge on page 2-5.) 22 - 20 TROUBLESHOOTING AND ROUTINE MAINTENANCE Clean the drum unit. (See Cleaning the drum unit on page 22-34.) Clean...
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6 Remove the drum unit and toner cartridge assembly. TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 23 Remove the telephone line cord. 9 Wrap the MFC in the plastic bag and place it in the drum unit. 7 Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag. 8 Close the front cover. Fold down the face-down output tray flap. Leave the toner cartridge installed in the original carton with the original packing material.
6 Remove the drum unit and toner cartridge assembly. TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 23 Remove the telephone line cord. 9 Wrap the MFC in the plastic bag and place it in the drum unit. 7 Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag. 8 Close the front cover. Fold down the face-down output tray flap. Leave the toner cartridge installed in the original carton with the original packing material.
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Keep all separate parts to Brother as shown below: If you are returning the MFC to use with your 'Exchange' machine. 11 Close the carton and tape it shut. 22 - 24 TROUBLESHOOTING AND ROUTINE MAINTENANCE 10 Pack the drum unit and toner cartridge assembly, telephone line cord, AC cord and printed materials in the original carton as part of the Exchange Service, pack only the MFC.
Keep all separate parts to Brother as shown below: If you are returning the MFC to use with your 'Exchange' machine. 11 Close the carton and tape it shut. 22 - 24 TROUBLESHOOTING AND ROUTINE MAINTENANCE 10 Pack the drum unit and toner cartridge assembly, telephone line cord, AC cord and printed materials in the original carton as part of the Exchange Service, pack only the MFC.
Users Manual - English
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... panel. Front view 3 Gently clean the scanner window by wiping it off with a clean soft dry cloth. When you have used the MFC, some internal parts of the MFC, never touch the shaded parts shown in the diagram below. Laser Scanner Window 22 - 26 TROUBLESHOOTING AND ROUTINE MAINTENANCE If toner scatters and.... ■ Do not touch the scanner window with your hands or clothes get dirty, immediately wipe or wash it with cold water. 1 Turn the MFC power switch off and open the front cover of the machine are extremely HOT! It may crack the panel. ■ Do not use isoproply alcohol...
... panel. Front view 3 Gently clean the scanner window by wiping it off with a clean soft dry cloth. When you have used the MFC, some internal parts of the MFC, never touch the shaded parts shown in the diagram below. Laser Scanner Window 22 - 26 TROUBLESHOOTING AND ROUTINE MAINTENANCE If toner scatters and.... ■ Do not touch the scanner window with your hands or clothes get dirty, immediately wipe or wash it with cold water. 1 Turn the MFC power switch off and open the front cover of the machine are extremely HOT! It may crack the panel. ■ Do not use isoproply alcohol...
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... Wire Caution If the blue tab is not at Home position (▼), printed pages may have vertical stripes. 3 Reinstall the drum unit and toner cartridge assembly into the MFC. (See Replacing the drum unit on a cloth or large disposable paper to avoid spilling and scattering toner. 1 Clean the primary corona wire inside... times. 2 Return the blue tab and snap it into the Home position (▼). Cleaning the drum unit We recommend placing the drum unit and toner cartridge assembly on page 22-34.) 4 Close the front cover. 5 Plug in the power cord first, then the telephone cord.
... Wire Caution If the blue tab is not at Home position (▼), printed pages may have vertical stripes. 3 Reinstall the drum unit and toner cartridge assembly into the MFC. (See Replacing the drum unit on a cloth or large disposable paper to avoid spilling and scattering toner. 1 Clean the primary corona wire inside... times. 2 Return the blue tab and snap it into the Home position (▼). Cleaning the drum unit We recommend placing the drum unit and toner cartridge assembly on page 22-34.) 4 Close the front cover. 5 Plug in the power cord first, then the telephone cord.
Users Manual - English
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... low, the LCD shows Toner Low. Discard the used toner cartridge according to keep a new toner cartridge ready for use when you replace the toner cartridge. 22 - 28 TROUBLESHOOTING AND ROUTINE MAINTENANCE Replacing the toner cartridge The MFC can print up to seal the toner cartridge tightly so toner powder does not spill out of original...
... low, the LCD shows Toner Low. Discard the used toner cartridge according to keep a new toner cartridge ready for use when you replace the toner cartridge. 22 - 28 TROUBLESHOOTING AND ROUTINE MAINTENANCE Replacing the toner cartridge The MFC can print up to seal the toner cartridge tightly so toner powder does not spill out of original...
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TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 29 HOT! 1 Open the front cover and pull out the drum unit. So, never touch the shaded parts shown in the illustration. Caution ■ Place the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering the toner. ■ To prevent damage to replace the toner cartridge WARNING Just after you use the MFC, some internal parts of the machine will be extremely HOT! How to the MFC from static electricity, do not touch the electrodes shown below.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 29 HOT! 1 Open the front cover and pull out the drum unit. So, never touch the shaded parts shown in the illustration. Caution ■ Place the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering the toner. ■ To prevent damage to replace the toner cartridge WARNING Just after you use the MFC, some internal parts of the machine will be extremely HOT! How to the MFC from static electricity, do not touch the electrodes shown below.