Users Manual - English
Page 6
...warranty ("warranty") is given only to the original end-use/retail purchaser (referred to in this warranty as "Original Purchaser") of local Brother Authorized Service Center(s), call 1-800-521-2846. and, (5) Problems arising from defects in materials and workmanship, when used under normal ...the United States. For products purchased in, but not limited to transporting this Product was used in materials or workmanship. (6) Normal Periodic Maintenance Items, such as "this Product"). • If you purchased a product from use , misuse, neglect or accident (including but used...
...warranty ("warranty") is given only to the original end-use/retail purchaser (referred to in this warranty as "Original Purchaser") of local Brother Authorized Service Center(s), call 1-800-521-2846. and, (5) Problems arising from defects in materials and workmanship, when used under normal ...the United States. For products purchased in, but not limited to transporting this Product was used in materials or workmanship. (6) Normal Periodic Maintenance Items, such as "this Product"). • If you purchased a product from use , misuse, neglect or accident (including but used...
Users Manual - English
Page 8
...machine free of charge if defective in the development, production, or delivery of this warranty. Internet support: support@brother.ca or browse Brother's Web Site: www.brother.com Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B 3H6 vi This... or damage caused by accident, neglect, misuse or improper installation or operation, any damage caused from service, maintenance, modifications, or tampering by Brother, its Authorized Service Centers, will VOID the Warranty. (Refer to your nearest Authorized Service Center call 1-877...
...machine free of charge if defective in the development, production, or delivery of this warranty. Internet support: support@brother.ca or browse Brother's Web Site: www.brother.com Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B 3H6 vi This... or damage caused by accident, neglect, misuse or improper installation or operation, any damage caused from service, maintenance, modifications, or tampering by Brother, its Authorized Service Centers, will VOID the Warranty. (Refer to your nearest Authorized Service Center call 1-877...
Users Manual - English
Page 19
...15 Checking the printing alignment 12-17 Checking the ink volume 12-18 Packing and shipping the machine 12-19 Routine maintenance 12-22 Cleaning the scanner 12-22 Cleaning the machine printer platen 12-23 Replacing the ink cartridges 12-24 Appendix...Ring' do A-1 What does Brother's 'Distinctive Ring' do A-2 Do you have Voice Mail A-2 Before you choose the ring pattern to register ...... 12 A xvii International ENERGY STAR® Compliance Statement ....11-5 Important safety instructions 11-6 Trademarks 11-8 Troubleshooting and routine maintenance 12-1 Troubleshooting 12-1 Error ...
...15 Checking the printing alignment 12-17 Checking the ink volume 12-18 Packing and shipping the machine 12-19 Routine maintenance 12-22 Cleaning the scanner 12-22 Cleaning the machine printer platen 12-23 Replacing the ink cartridges 12-24 Appendix...Ring' do A-1 What does Brother's 'Distinctive Ring' do A-2 Do you have Voice Mail A-2 Before you choose the ring pattern to register ...... 12 A xvii International ENERGY STAR® Compliance Statement ....11-5 Important safety instructions 11-6 Trademarks 11-8 Troubleshooting and routine maintenance 12-1 Troubleshooting 12-1 Error ...
Users Manual - English
Page 146
... messages are shown below. Visit us at http://solutions.brother.com. Connection Fail You tried to poll a fax machine that Check the other person's Try to send or receive again. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 1 Lift the scanner cover and then close...must be made from your machine identifies the problem and displays an error message. 12 Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help , the Brother Solutions Center offers latest FAQs and troubleshooting tips. Error messages As with any sophisticated office product, errors may...
... messages are shown below. Visit us at http://solutions.brother.com. Connection Fail You tried to poll a fax machine that Check the other person's Try to send or receive again. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 1 Lift the scanner cover and then close...must be made from your machine identifies the problem and displays an error message. 12 Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help , the Brother Solutions Center offers latest FAQs and troubleshooting tips. Error messages As with any sophisticated office product, errors may...
Users Manual - English
Page 149
...it . (For details see Transfer faxes to your PC. Press Black Start. 5. To transfer all faxes in memory 1. Please see Using Brother PC-FAX software on page 5-1 in the machine. After faxes are transferred, disconnect the machine from your machine's memory to your PC (MFC... it . A foreign obstacle, such as a clip or ripped paper, is in Software User's Guide on the CD-ROM.) 12 - 4 TROUBLESHOOTING AND ROUTINE MAINTENANCE You can move the faxes from the power source for several minutes then reconnect it . Press Menu/Set, 2, 5, 1. 2. Using ▲ or ▼,...
...it . (For details see Transfer faxes to your PC. Press Black Start. 5. To transfer all faxes in memory 1. Please see Using Brother PC-FAX software on page 5-1 in the machine. After faxes are transferred, disconnect the machine from your machine's memory to your PC (MFC... it . A foreign obstacle, such as a clip or ripped paper, is in Software User's Guide on the CD-ROM.) 12 - 4 TROUBLESHOOTING AND ROUTINE MAINTENANCE You can move the faxes from the power source for several minutes then reconnect it . Press Menu/Set, 2, 5, 1. 2. Using ▲ or ▼,...
Users Manual - English
Page 154
.... Characters and lines are printed on page 2-4.) Make sure your machine is between 68°F to help avoid banding on page 1-15.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 9 If you are having difficulty with your machine If you think there is a problem with your computer. In the printer driver 'Basic' tab, click...-24.) Check to 'Slow Drying Paper' in text or graphics. Check the machine is adjusted correctly. (See How to help enhance the print quality. The Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions...
.... Characters and lines are printed on page 2-4.) Make sure your machine is between 68°F to help avoid banding on page 1-15.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 9 If you are having difficulty with your machine If you think there is a problem with your computer. In the printer driver 'Basic' tab, click...-24.) Check to 'Slow Drying Paper' in text or graphics. Check the machine is adjusted correctly. (See How to help enhance the print quality. The Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions...
Users Manual - English
Page 157
... Mail, an alarm system or any other custom feature on a single phone line with the machine connected. 12 - 12 TROUBLESHOOTING AND ROUTINE MAINTENANCE Clean the scanner. (See Cleaning the scanner on page 12-22.) Poor copy results Try using the scanner glass. (See Using the scanner... Scanning Difficulties (MFC-620CN only) TWAIN/WIA errors appear while scanning. For example: If you can temporarily interrupt or disrupt the faxes. Brother's ECM feature should help overcome this problem by pressing Stop/Exit. The Scan key on the machine's control panel will repair and reinstall...
... Mail, an alarm system or any other custom feature on a single phone line with the machine connected. 12 - 12 TROUBLESHOOTING AND ROUTINE MAINTENANCE Clean the scanner. (See Cleaning the scanner on page 12-22.) Poor copy results Try using the scanner glass. (See Using the scanner... Scanning Difficulties (MFC-620CN only) TWAIN/WIA errors appear while scanning. For example: If you can temporarily interrupt or disrupt the faxes. Brother's ECM feature should help overcome this problem by pressing Stop/Exit. The Scan key on the machine's control panel will repair and reinstall...
Users Manual - English
Page 159
... if you clean the print head at once. If you get a horizontal line in the text or graphics on page i). 12 - 14 TROUBLESHOOTING AND ROUTINE MAINTENANCE You can clean Black only or three colors at a time (Cyan/Yellow/Magenta), or all four colors at least five times and the print has... not improved, call Brother Customer Service (see Brother numbers on your printed pages. When cleaning is finished, the machine will go back to select Black, Color or All. Press Menu/Set...
... if you clean the print head at once. If you get a horizontal line in the text or graphics on page i). 12 - 14 TROUBLESHOOTING AND ROUTINE MAINTENANCE You can clean Black only or three colors at a time (Cyan/Yellow/Magenta), or all four colors at least five times and the print has... not improved, call Brother Customer Service (see Brother numbers on your printed pages. When cleaning is finished, the machine will go back to select Black, Color or All. Press Menu/Set...
Users Manual - English
Page 161
If ink is still missing, call Brother Customer Service (see missing ink in your machine over six months or the expiration date written on page i). After the ... five times for Black or three colors with a problem. Or, the ink may void the print head's warranty. If you still see Brother numbers on the cartridge package has passed. When a print head nozzle is still missing after the fifth cleaning and test print, replace the... machine will start cleaning the print head. 9 After cleaning is cleaned, the horizontal lines are gone. 12 - 16 TROUBLESHOOTING AND ROUTINE MAINTENANCE
If ink is still missing, call Brother Customer Service (see missing ink in your machine over six months or the expiration date written on page i). After the ... five times for Black or three colors with a problem. Or, the ink may void the print head's warranty. If you still see Brother numbers on the cartridge package has passed. When a print head nozzle is still missing after the fifth cleaning and test print, replace the... machine will start cleaning the print head. 9 After cleaning is cleaned, the horizontal lines are gone. 12 - 16 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Users Manual - English
Page 165
If you are packing the machine for the Brother Exchange Service, keep these items and return only the machine. 8 Wrap the machine in the original carton with the original packing material. 12 - 20 TROUBLESHOOTING AND ROUTINE MAINTENANCE Gently push the scanner cover support down and close the scanner cover. 4 Unplug the machine from...
If you are packing the machine for the Brother Exchange Service, keep these items and return only the machine. 8 Wrap the machine in the original carton with the original packing material. 12 - 20 TROUBLESHOOTING AND ROUTINE MAINTENANCE Gently push the scanner cover support down and close the scanner cover. 4 Unplug the machine from...
Users Manual - English
Page 166
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 21 9 Pack the printed materials in the carton. Do not pack the used ink cartridges in the original carton as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your machine to Brother as shown below. If you are returning your "Exchange" machine. 10 Close the carton.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 21 9 Pack the printed materials in the carton. Do not pack the used ink cartridges in the original carton as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your machine to Brother as shown below. If you are returning your "Exchange" machine. 10 Close the carton.
Users Manual - English
Page 172
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 27 If you do so, the ink may stain your skin. ■ If ink...do so, it may reduce the ink quantity and the machine will not know the quantity of the cartridge. ■ Brother strongly recommends that you do not refill the ink cartridges provided with your machine. Use unopened ink cartridges by the use ... up within six months of unauthorized third party ink and/or cartridges. Using or attempting to use only Genuine Brother Brand replacement ink cartridges. Caution ■ Do not remove ink cartridges if you do not need to replace consumed...
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 27 If you do so, the ink may stain your skin. ■ If ink...do so, it may reduce the ink quantity and the machine will not know the quantity of the cartridge. ■ Brother strongly recommends that you do not refill the ink cartridges provided with your machine. Use unopened ink cartridges by the use ... up within six months of unauthorized third party ink and/or cartridges. Using or attempting to use only Genuine Brother Brand replacement ink cartridges. Caution ■ Do not remove ink cartridges if you do not need to replace consumed...
Quick Setup Guide - English
Page 9
...package. 7 If Install shows on the LCD after correcting the cartridge installation. (See "Cleaning the print head" in chapter 12 Troubleshooting and Routine Maintenance of the User's Guide.) ■ Once you open an ink cartridge, install it in the wrong position, you must clean the print head ... ink may reduce the ink quantity and the machine will occur only once, the first time ink cartridges are used with genuine Brother ink cartridges. Brother cannot guarantee this machine or the refilling of ink or ink cartridges other specifications are installed. If ink stains your body or ...
...package. 7 If Install shows on the LCD after correcting the cartridge installation. (See "Cleaning the print head" in chapter 12 Troubleshooting and Routine Maintenance of the User's Guide.) ■ Once you open an ink cartridge, install it in the wrong position, you must clean the print head ... ink may reduce the ink quantity and the machine will occur only once, the first time ink cartridges are used with genuine Brother ink cartridges. Brother cannot guarantee this machine or the refilling of ink or ink cartridges other specifications are installed. If ink stains your body or ...