Network Users Manual - English
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...Control panel LAN menu table and default factory settings 109 Wired menu options...111 WLAN menu options (HL-4070CDW only 113 Printing the Printer Settings Page...116 How to print the Printer Settings Page 116 Restoring the network settings to factory default 117 Disabling the APIPA protocol...118 11... self-signed certificate 134 Creating CSR and installing a certificate 146 Import and export the certificate and private key 148 13 Troubleshooting 150 Overview...150 General problems ...151 Network print software installation problems 153 Printing problems...155 Protocol-specific...
...Control panel LAN menu table and default factory settings 109 Wired menu options...111 WLAN menu options (HL-4070CDW only 113 Printing the Printer Settings Page...116 How to print the Printer Settings Page 116 Restoring the network settings to factory default 117 Disabling the APIPA protocol...118 11... self-signed certificate 134 Creating CSR and installing a certificate 146 Import and export the certificate and private key 148 13 Troubleshooting 150 Overview...150 General problems ...151 Network print software installation problems 153 Printing problems...155 Protocol-specific...
Network Users Manual - English
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..., the display shows Connected for 2 seconds. Note Choose the Install Printer Driver icon for a wireless network (For HL-4070CDW) w The following will appear automatically. Go to k. Configuring your printer for your region. 31 To cancel, select No and press OK. See Wireless network troubleshooting on with Administrator rights.) Close any applications running before configuration. To...
..., the display shows Connected for 2 seconds. Note Choose the Install Printer Driver icon for a wireless network (For HL-4070CDW) w The following will appear automatically. Go to k. Configuring your printer for your region. 31 To cancel, select No and press OK. See Wireless network troubleshooting on with Administrator rights.) Close any applications running before configuration. To...
Network Users Manual - English
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13 Troubleshooting 13 Overview 13 This chapter explains how to resolve typical network problems you are unable to resolve your problem, please visit the Brother Solutions Center at: http://solutions.brother.com This chapter is divided into the following sections: General problems Network print software installation problems Printing problems Protocol-specific troubleshooting 13 150 If, after reading this chapter, you may encounter when using the Brother network printer.
13 Troubleshooting 13 Overview 13 This chapter explains how to resolve typical network problems you are unable to resolve your problem, please visit the Brother Solutions Center at: http://solutions.brother.com This chapter is divided into the following sections: General problems Network print software installation problems Printing problems Protocol-specific troubleshooting 13 150 If, after reading this chapter, you may encounter when using the Brother network printer.
Network Users Manual - English
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...Then, click OK. d Click the Advanced tab. My computer cannot find the printer/print server I cannot make a necessary connection to remove the check. b Double click Windows Firewall. Troubleshooting General problems 13 CD-ROM is unchecked. In this case, you will not start...with the Windows logo on your firewall is disabled, try reinstalling the Brother software package. Under Internet Connection Firewall, verify that Off (not recommended) is selected, click the box to the printer/print server. e Once your computer may be rejecting the necessary network...
...Then, click OK. d Click the Advanced tab. My computer cannot find the printer/print server I cannot make a necessary connection to remove the check. b Double click Windows Firewall. Troubleshooting General problems 13 CD-ROM is unchecked. In this case, you will not start...with the Windows logo on your firewall is disabled, try reinstalling the Brother software package. Under Internet Connection Firewall, verify that Off (not recommended) is selected, click the box to the printer/print server. e Once your computer may be rejecting the necessary network...
Network Users Manual - English
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Troubleshooting f If the installation completed successfully, the Firewall on your printer in the DeviceSelector application located in the Macintosh HD/Library/Printers/Brother/Utilities. 13 152 Note After the Brother software package is installed, enable again your computer was rejecting the necessary network connection. For instructions on how to reenable your Firewall software, refer to ...
Troubleshooting f If the installation completed successfully, the Firewall on your printer in the DeviceSelector application located in the Macintosh HD/Library/Printers/Brother/Utilities. 13 152 Note After the Brother software package is installed, enable again your computer was rejecting the necessary network connection. For instructions on how to reenable your Firewall software, refer to ...
Network Users Manual - English
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Troubleshooting Network print software installation problems 13 The Brother print server is not found during the setup of the network print software or from the Terminal window: ping ipaddress 153 c Print the Printer Settings Page and check if the settings such as follows: For Windows®... 3 Double click the Terminal icon. 4 Try pinging the print server from the installation of the Brother printer driver. 13 Make sure you have completed the IP address setting of the Brother print server according to Chapter 2 of a mismatched or duplicate IP address. d Verify that in some...
Troubleshooting Network print software installation problems 13 The Brother print server is not found during the setup of the network print software or from the Terminal window: ping ipaddress 153 c Print the Printer Settings Page and check if the settings such as follows: For Windows®... 3 Double click the Terminal icon. 4 Try pinging the print server from the installation of the Brother printer driver. 13 Make sure you have completed the IP address setting of the Brother print server according to Chapter 2 of a mismatched or duplicate IP address. d Verify that in some...
Network Users Manual - English
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... how to reset to factory default on your computer may be blocking the necessary network connection to the printer. f (For Windows®) If the installation failed, the Firewall on page 151. 13 154 Troubleshooting Where ipaddress is the print server IP address (note that in some instances it does not work, then...
... how to reset to factory default on your computer may be blocking the necessary network connection to the printer. f (For Windows®) If the installation failed, the Firewall on page 151. 13 154 Troubleshooting Where ipaddress is the print server IP address (note that in some instances it does not work, then...
Network Users Manual - English
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... Restoring the network settings to the default factory settings and try to Windows® 2000/XP, Windows Vista™ and Windows Server® 2003 IPP troubleshooting. Otherwise, proceed to d. For Macintosh® 1 From the Go menu, select Applications. 2 Open the Utilities folder. 3 Double click the... -line and ready to accept your network as IP address settings are completed. 155 Troubleshooting Printing problems 13 Print job is not printed 13 Make sure the status and configuration of the printer and check if the settings such as follows: For Windows® 1 ...
... Restoring the network settings to the default factory settings and try to Windows® 2000/XP, Windows Vista™ and Windows Server® 2003 IPP troubleshooting. Otherwise, proceed to d. For Macintosh® 1 From the Go menu, select Applications. 2 Open the Utilities folder. 3 Double click the... -line and ready to accept your network as IP address settings are completed. 155 Troubleshooting Printing problems 13 Print job is not printed 13 Make sure the status and configuration of the printer and check if the settings such as follows: For Windows® 1 ...
Network Users Manual - English
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Web Based Management (web browser) troubleshooting (TCP/IP) 13 a If you cannot connect to the print server using your web browser it may be worth checking the Proxy Settings of your ISP or proxy server every time 13 you wish to look at the printer server. Please also make sure that ...JavaScript and Cookie are always enabled in Windows® 2000 will not function. This will then force Windows® 2000/XP, Windows Vista™ and Windows Server® 2003 to use Port 80 to communicate with the Brother print server. http...
Web Based Management (web browser) troubleshooting (TCP/IP) 13 a If you cannot connect to the print server using your web browser it may be worth checking the Proxy Settings of your ISP or proxy server every time 13 you wish to look at the printer server. Please also make sure that ...JavaScript and Cookie are always enabled in Windows® 2000 will not function. This will then force Windows® 2000/XP, Windows Vista™ and Windows Server® 2003 to use Port 80 to communicate with the Brother print server. http...
Network Users Manual - English
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...®: 13 Configuration in Infrastructure mode on page 42 Configuration with an access point that the printer is powered on, is on page 82 13 13 157 Troubleshooting Wireless network troubleshooting 13 Wireless setup problems 13 The Brother print server is not found during setup using a network cable. For the information how to reset...
...®: 13 Configuration in Infrastructure mode on page 42 Configuration with an access point that the printer is powered on, is on page 82 13 13 157 Troubleshooting Wireless network troubleshooting 13 Wireless setup problems 13 The Brother print server is not found during setup using a network cable. For the information how to reset...
Network Users Manual - English
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...wall is being switching ON or OFF. 13 158 Troubleshooting Wireless connection problem 13 The wireless network connection is sometimes disabled. 13 The wireless network connection status is affected by the environment where the Brother printer and other wireless devices are installed close to your... A broadcast station or high-tension wire is located close to your network. A fluorescent light is installed between the Brother printer and the access point. Electric appliances such as televisions, computer appliances, microwave ovens, intercoms, mobile/cellular phones and the...
...wall is being switching ON or OFF. 13 158 Troubleshooting Wireless connection problem 13 The wireless network connection is sometimes disabled. 13 The wireless network connection status is affected by the environment where the Brother printer and other wireless devices are installed close to your... A broadcast station or high-tension wire is located close to your network. A fluorescent light is installed between the Brother printer and the access point. Electric appliances such as televisions, computer appliances, microwave ovens, intercoms, mobile/cellular phones and the...
Network Users Manual - English
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... 8 Specifications 164 SSID 20 SSL/TLS 125, 132 Subnet Mask 11 T TCP/IP 7 TCP/IP Printing 94 Telnet 8, 100, 162 TEXT_P1 159 TKIP 21 Trademarks i Troubleshooting 150 W Web Based Management (web browser) .. 15, 36, 100, 126 127 Web BRAdmin 2, 163, 166 Web Server 8, 125 WEP 21 Wireless network 17, 157 Workgroup...
... 8 Specifications 164 SSID 20 SSL/TLS 125, 132 Subnet Mask 11 T TCP/IP 7 TCP/IP Printing 94 Telnet 8, 100, 162 TEXT_P1 159 TKIP 21 Trademarks i Troubleshooting 150 W Web Based Management (web browser) .. 15, 36, 100, 126 127 Web BRAdmin 2, 163, 166 Web Server 8, 125 WEP 21 Wireless network 17, 157 Workgroup...
Users Manual - English
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.../ HL-4070CDW only 92 SO-DI M M ...93 SO-DIMM types ...93 Installing extra memory ...94 6 Routine Maintenance 96 Replacing the consumable items...96 Toner cartridges ...98 Drum unit ...105 Belt unit...111 Waste toner box ...116 Cleaning ...122 Cleaning the outside of the printer 122... Cleaning the inside of the scanner windows 123 Cleaning the corona wires ...127 Cleaning the drum unit...132 Shipping the printer...134 Repacking Instructions ...134 7 Troubleshooting 142 Identifying your problem ...142 LCD messages ...143 ...
.../ HL-4070CDW only 92 SO-DI M M ...93 SO-DIMM types ...93 Installing extra memory ...94 6 Routine Maintenance 96 Replacing the consumable items...96 Toner cartridges ...98 Drum unit ...105 Belt unit...111 Waste toner box ...116 Cleaning ...122 Cleaning the outside of the printer 122... Cleaning the inside of the scanner windows 123 Cleaning the corona wires ...127 Cleaning the drum unit...132 Shipping the printer...134 Repacking Instructions ...134 7 Troubleshooting 142 Identifying your problem ...142 LCD messages ...143 ...
Users Manual - English
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... to the Ready state. Pressing Cancel will return to the Ready state. 69 Control Panel Buttons 4 You can control the basic printer operations and change various printer settings with an asterisk at the end of data by pressing Go. Scroll forward through menus and the available options. Enter numbers .... Pressing Go allows you to Direct Print mode when USB flash memory is canceled. Choose the Reprint menu. Go 4 You can easily see Troubleshooting on page 142 to print the data left, press Cancel. Since the asterisk shows what you look through the LCD. • If the...
... to the Ready state. Pressing Cancel will return to the Ready state. 69 Control Panel Buttons 4 You can control the basic printer operations and change various printer settings with an asterisk at the end of data by pressing Go. Scroll forward through menus and the available options. Enter numbers .... Pressing Go allows you to Direct Print mode when USB flash memory is canceled. Choose the Reprint menu. Go 4 You can easily see Troubleshooting on page 142 to print the data left, press Cancel. Since the asterisk shows what you look through the LCD. • If the...
Users Manual - English
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.... Paper is installed. The toner cartridges and drum unit are fully closed. Printer does not print: If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. All of the protective parts have been removed. The interface cable is... incorrect (See Solving print problems on page 169.) 7 7 7 7 7 142 7 Troubleshooting 7 You can correct most problems by yourself...
.... Paper is installed. The toner cartridges and drum unit are fully closed. Printer does not print: If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. All of the protective parts have been removed. The interface cable is... incorrect (See Solving print problems on page 169.) 7 7 7 7 7 142 7 Troubleshooting 7 You can correct most problems by yourself...
Users Manual - English
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... tray(HL-4050CDN / HL-4070CDW only): Tray2 Error messages Error message A ction Access Error The USB device was removed while data was processing. See Installing extra memory on the LCD. Leave the printer for ...-install the DIMM correctly. Jam XXX Carefully pull out the jammed paper from or Brother Customer Service. No Waste Toner Install the Waste Toner Box. (See Waste toner box...tray that is indicated on the second line of LCD. Troubleshooting LCD messages 7 If any problems occur, the printer automatically stops printing, diagnoses the problem, and displays the ...
... tray(HL-4050CDN / HL-4070CDW only): Tray2 Error messages Error message A ction Access Error The USB device was removed while data was processing. See Installing extra memory on the LCD. Leave the printer for ...-install the DIMM correctly. Jam XXX Carefully pull out the jammed paper from or Brother Customer Service. No Waste Toner Install the Waste Toner Box. (See Waste toner box...tray that is indicated on the second line of LCD. Troubleshooting LCD messages 7 If any problems occur, the printer automatically stops printing, diagnoses the problem, and displays the ...
Users Manual - English
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... drum unit on page 105.) It is time to replace the drum unit. Remove the USB flash memory drive from left ), the indicated color toner is time to replace the toner cartridge. (See Replacing a toner cartridge on page 98.) Take out Tray2 and push it on again... the paper feeding kit XX. It is time to right. If the problem continues, call your dealer or Brother Customer Service. Registration Turn off the printer. Replace the laser unit. 144 Troubleshooting Error messages (continued) Error message Size Mismatch Toner Life End Tray2 Error Unusable Device Waste Toner Full A ction...
... drum unit on page 105.) It is time to replace the drum unit. Remove the USB flash memory drive from left ), the indicated color toner is time to replace the toner cartridge. (See Replacing a toner cartridge on page 98.) Take out Tray2 and push it on again... the paper feeding kit XX. It is time to right. If the problem continues, call your dealer or Brother Customer Service. Registration Turn off the printer. Replace the laser unit. 144 Troubleshooting Error messages (continued) Error message Size Mismatch Toner Life End Tray2 Error Unusable Device Waste Toner Full A ction...
Users Manual - English
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Wait a few seconds, then turn it on page 116.) Call service messages Call service message Print Unable ## A ction Turn off the printer. If this does not clear the problem, call your dealer or a Brother Customer Service. 7 145 Troubleshooting Maintenance messages (continued) Error message Waste Toner Soon Meaning The waste toner box is almost full. A ction Be ready to replace the waste toner box. (See Replacing the waste toner box on again.
Wait a few seconds, then turn it on page 116.) Call service messages Call service message Print Unable ## A ction Turn off the printer. If this does not clear the problem, call your dealer or a Brother Customer Service. 7 145 Troubleshooting Maintenance messages (continued) Error message Waste Toner Soon Meaning The waste toner box is almost full. A ction Be ready to replace the waste toner box. (See Replacing the waste toner box on again.
Users Manual - English
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...the stack over and put it back in firmly. The printer can feed envelopes from the MP tray. Make sure that you are using paper that meets Brother recommended paper specifications. (See About paper on page 6.) Problem Recommendation The printer does not feed paper. Pull out and lift up your...that manual feed mode is connected to the printer. Make sure that you have chosen the correct printer driver. Make sure that you have chosen the MP Tray in the Paper Source of paper in the paper tray, and then try again. Troubleshooting Paper handling 7 First, make sure it ...
...the stack over and put it back in firmly. The printer can feed envelopes from the MP tray. Make sure that you are using paper that meets Brother recommended paper specifications. (See About paper on page 6.) Problem Recommendation The printer does not feed paper. Pull out and lift up your...that manual feed mode is connected to the printer. Make sure that you have chosen the correct printer driver. Make sure that you have chosen the MP Tray in the Paper Source of paper in the paper tray, and then try again. Troubleshooting Paper handling 7 First, make sure it ...
Users Manual - English
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... comes out of the printer. (See page 153.) Jam Inside (6) Paper jam inside the printer, the printer will appear to tell you where to start printing. After you have removed all paper from feeding through the printer at one time and prevents paper jams. 147 Troubleshooting Paper jams and how ...to clear them 7 If paper jams inside the printer. (See page 156.) If the error message still appears on the LCD ...
... comes out of the printer. (See page 153.) Jam Inside (6) Paper jam inside the printer, the printer will appear to tell you where to start printing. After you have removed all paper from feeding through the printer at one time and prevents paper jams. 147 Troubleshooting Paper jams and how ...to clear them 7 If paper jams inside the printer. (See page 156.) If the error message still appears on the LCD ...