Users Manual - English
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...directly from within that country. For best quality results use only genuine Brother accessories, available at most Brother retailers. Calls must call the country where you can visit us online for a complete selection of Brother accessories and supplies available for purchase.) In USA: 1-888-879-3232... (voice) 1-800-947-1445 (fax) http://www.brothermall.com In Canada: 1-800-668-2768 (voice) Description Item Laser Fax Toner TN-250 Laser Fax Drum DR-250 Telephone Line Cord...
...directly from within that country. For best quality results use only genuine Brother accessories, available at most Brother retailers. Calls must call the country where you can visit us online for a complete selection of Brother accessories and supplies available for purchase.) In USA: 1-888-879-3232... (voice) 1-800-947-1445 (fax) http://www.brothermall.com In Canada: 1-800-668-2768 (voice) Description Item Laser Fax Toner TN-250 Laser Fax Drum DR-250 Telephone Line Cord...
Users Manual - English
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...A N T Y ( U S A ) is 90 days from the date you purchased this Product has been transported without the proper preparation and packaging. What Brother will do: Brother (or its Authorized Service Center) will exchange your report of your original non- The "Warranty Period" for consumable items, such as "this Product, you can... Print Heads, Toner, Drums, Ink Cartridges, Print Cartridges, Refill Ribbons, Therma PLUS Paper and Thermal Paper, etc. After contacting the Brother Authorized Service Center, you may be returned to this Product. Brother reserves the right to...
...A N T Y ( U S A ) is 90 days from the date you purchased this Product has been transported without the proper preparation and packaging. What Brother will do: Brother (or its Authorized Service Center) will exchange your report of your original non- The "Warranty Period" for consumable items, such as "this Product, you can... Print Heads, Toner, Drums, Ink Cartridges, Print Cartridges, Refill Ribbons, Therma PLUS Paper and Thermal Paper, etc. After contacting the Brother Authorized Service Center, you may be returned to this Product. Brother reserves the right to...
Users Manual - English
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...defective in material or workmanship. Damage to your print head resulting from packing without limitation, print cartridges, print head, toner and drum) or damage caused by accident, neglect, misuse or improper installation or operation, any indirect, incidental, special, consequential, exemplary, ... to the MFC/Facsimile and will VOID the Warranty. (Refer to your Operation Manual for labour and parts, Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this ...
...defective in material or workmanship. Damage to your print head resulting from packing without limitation, print cartridges, print head, toner and drum) or damage caused by accident, neglect, misuse or improper installation or operation, any indirect, incidental, special, consequential, exemplary, ... to the MFC/Facsimile and will VOID the Warranty. (Refer to your Operation Manual for labour and parts, Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this ...
Users Manual - English
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... and Handshake 1-7 ECM (Error Correction Mode 1-8 2 Assembly and Connections 2-1 Packing List 2-1 Choosing a Location 2-2 Assembly 2-3 Installing the Drum Unit Assembly (with Toner Cartridge 2-3 Setting Up the FAX/MFC 2-5 Loading Paper 2-7 Acceptable Paper 2-7 Paper Capacity of Multi-purpose Sheet Feeder 2-8 Connecting an External Telephone 2-9 Connecting an External Telephone Answering Device (TAD 2-9 Sequence 2-9 Connections 2-...
... and Handshake 1-7 ECM (Error Correction Mode 1-8 2 Assembly and Connections 2-1 Packing List 2-1 Choosing a Location 2-2 Assembly 2-3 Installing the Drum Unit Assembly (with Toner Cartridge 2-3 Setting Up the FAX/MFC 2-5 Loading Paper 2-7 Acceptable Paper 2-7 Paper Capacity of Multi-purpose Sheet Feeder 2-8 Connecting an External Telephone 2-9 Connecting an External Telephone Answering Device (TAD 2-9 Sequence 2-9 Connections 2-...
Users Manual - English
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... Compliance Statement 12-4 Important-About the Interface Cable (For FAX-2900, FAX-3800, MFC-4800 Only) ....... 12-4 Warranty 12-4 International ENERGY STAR® Compliance Statement 12-4 Important Safety Instructions ...12-5 Trademarks 12-7 Troubleshooting and Routine Maintenance 13-1 Troubleshooting 13-1 Error Messages 13-1 Document Jam 13-5 Paper Jam 13-5 Paper is Jammed in the Multi-purpose Sheet Feeder.... 13-6 Paper is Jammed near the Drum...
... Compliance Statement 12-4 Important-About the Interface Cable (For FAX-2900, FAX-3800, MFC-4800 Only) ....... 12-4 Warranty 12-4 International ENERGY STAR® Compliance Statement 12-4 Important Safety Instructions ...12-5 Trademarks 12-7 Troubleshooting and Routine Maintenance 13-1 Troubleshooting 13-1 Error Messages 13-1 Document Jam 13-5 Paper Jam 13-5 Paper is Jammed in the Multi-purpose Sheet Feeder.... 13-6 Paper is Jammed near the Drum...
Users Manual - English
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... If an item is missing, call Brother Customer Service at 1-800-284-4329 (in Note USA), 1-800-853-6660 (in Canada) or 1-514-685-6464 (in Montreal). 2 Assembly and Connections 2 Packing List Make sure you have the following items: Cable Tie (For FAX-3800 Only) Filter Core for USB...See Ordering Accessories and Supplies on page ii for Bi-directional IEEE 1284 (For FAX-3800 Only) Telephone Wire Cord Document Support Paper Support Accessory Order Form Handset Curled Cord Telephone Handset CD-ROM (For MFC 4800 Only) Drum Unit Assembly (With free Starter Toner Cartridge-up to your warranty.
... If an item is missing, call Brother Customer Service at 1-800-284-4329 (in Note USA), 1-800-853-6660 (in Canada) or 1-514-685-6464 (in Montreal). 2 Assembly and Connections 2 Packing List Make sure you have the following items: Cable Tie (For FAX-3800 Only) Filter Core for USB...See Ordering Accessories and Supplies on page ii for Bi-directional IEEE 1284 (For FAX-3800 Only) Telephone Wire Cord Document Support Paper Support Accessory Order Form Handset Curled Cord Telephone Handset CD-ROM (For MFC 4800 Only) Drum Unit Assembly (With free Starter Toner Cartridge-up to your warranty.
Users Manual - English
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Starter Sheet ASSEMBLY AND CONNECTIONS 2-3 Assembly Installing the Drum Unit Assembly (with Toner Cartridge) 1 Unpack the drum unit assembly, including the toner cartridge, and gently rock it to distribute the toner evenly inside the cartridge. Do NOT remove the starter sheet-this will be ejected while the FAX/MFC is warming up. To prevent damage to the drum, do NOT expose it from side to side five or six times to light for longer than a few minutes.
Starter Sheet ASSEMBLY AND CONNECTIONS 2-3 Assembly Installing the Drum Unit Assembly (with Toner Cartridge) 1 Unpack the drum unit assembly, including the toner cartridge, and gently rock it to distribute the toner evenly inside the cartridge. Do NOT remove the starter sheet-this will be ejected while the FAX/MFC is warming up. To prevent damage to the drum, do NOT expose it from side to side five or six times to light for longer than a few minutes.
Users Manual - English
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2 Open the top cover of the FAX/MFC. 3 Holding the drum unit by its handles, insert it into the FAX/MFC. 4 Close the top cover. 2-4 ASSEMBLY AND CONNECTIONS
2 Open the top cover of the FAX/MFC. 3 Holding the drum unit by its handles, insert it into the FAX/MFC. 4 Close the top cover. 2-4 ASSEMBLY AND CONNECTIONS
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... is not in Montreal) ERROR MESSAGE CAUSE ACTION CHANGE DRUM SOON The drum unit is near the end of Refill the paper or paper or paper is out of its life. If you need additional help, call again. press Fax Start. Try the call the Brother fax-back system at In USA: 1-800-521-2846... In Canada: 1-800-681-9838 1-514-685-5381 (in Polled Waiting mode. Calls must call the country where you purchased the printer. CHECK PAPER The FAX/MFC is not remove the paper...
... is not in Montreal) ERROR MESSAGE CAUSE ACTION CHANGE DRUM SOON The drum unit is near the end of Refill the paper or paper or paper is out of its life. If you need additional help, call again. press Fax Start. Try the call the Brother fax-back system at In USA: 1-800-521-2846... In Canada: 1-800-681-9838 1-514-685-5381 (in Polled Waiting mode. Calls must call the country where you purchased the printer. CHECK PAPER The FAX/MFC is not remove the paper...
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...mechanical problem. COVER OPEN PLS CLOSE COVER The top cover was too long. printing when it is too hot. During the cooling down mode. The FAX/MFC will pause its current print job and go into cooling down mode, you see what happened. CHECK DOCUMENT Documents were not Do not pull... DOWN WAIT FOR A WHILE The temperature of the You must wait and allow drum unit or toner cartridge the FAX/MFC to see page 13-5. Try to fax or receive again or call the other party's FAX/MFC terminated the call Brother Customer Service: In USA: 1-800-284-4329 In Canada: 1-800-853-6660 ...
...mechanical problem. COVER OPEN PLS CLOSE COVER The top cover was too long. printing when it is too hot. During the cooling down mode. The FAX/MFC will pause its current print job and go into cooling down mode, you see what happened. CHECK DOCUMENT Documents were not Do not pull... DOWN WAIT FOR A WHILE The temperature of the You must wait and allow drum unit or toner cartridge the FAX/MFC to see page 13-5. Try to fax or receive again or call the other party's FAX/MFC terminated the call Brother Customer Service: In USA: 1-800-284-4329 In Canada: 1-800-853-6660 ...
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...or the toner cartridge is jammed in Do not pull the paper out the FAX/MFC. Order a new toner cartridge now. 13 - 4 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E may be jammed inside the FAX/MFC. Please call Brother Customer Service and tell them the Machine Error number at: In USA: 1-800...-284-4329 In Canada: 1-800-853-6660 In Montreal: 1-514-685-6464 PAPER JAM The paper is not installed into the drum unit. (See pages 13-19 to 13-6. CHECK DRUM UNIT Drum...
...or the toner cartridge is jammed in Do not pull the paper out the FAX/MFC. Order a new toner cartridge now. 13 - 4 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E may be jammed inside the FAX/MFC. Please call Brother Customer Service and tell them the Machine Error number at: In USA: 1-800...-284-4329 In Canada: 1-800-853-6660 In Montreal: 1-514-685-6464 PAPER JAM The paper is not installed into the drum unit. (See pages 13-19 to 13-6. CHECK DRUM UNIT Drum...
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Paper is jammed near the Drum Unit or in the Multi-purpose Sheet Feeder 1 Push down the paper lever to pull the jammed paper upward and out of the feeder. 2 Open the top cover and check that a torn piece of paper does not remain inside the FAX/MFC. Paper is Jammed in the Fuser Unit 1 Open the top cover. 2 Remove the drum unit. 3 Gently pull out the jammed paper. 4 Reinstall the drum unit. 5 Close the top cover. Multi-purpose Sheet Feeder Paper is Jammed near drum unit 13 - 6 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
Paper is jammed near the Drum Unit or in the Multi-purpose Sheet Feeder 1 Push down the paper lever to pull the jammed paper upward and out of the feeder. 2 Open the top cover and check that a torn piece of paper does not remain inside the FAX/MFC. Paper is Jammed in the Fuser Unit 1 Open the top cover. 2 Remove the drum unit. 3 Gently pull out the jammed paper. 4 Reinstall the drum unit. 5 Close the top cover. Multi-purpose Sheet Feeder Paper is Jammed near drum unit 13 - 6 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
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... Failure If the MFC is set up to allow for this message or you restart Windows®. Check the following: • The FAX/MFC is plugged in the Brother Control Center chapter. (See How to connect the correctly, then some printer cable correctly. Please make sure it off by deselect the... AutoLoad PopUp check box in . • The toner cartridge and drum unit are the first two lines and last two lines, leaves 62 ...
... Failure If the MFC is set up to allow for this message or you restart Windows®. Check the following: • The FAX/MFC is plugged in the Brother Control Center chapter. (See How to connect the correctly, then some printer cable correctly. Please make sure it off by deselect the... AutoLoad PopUp check box in . • The toner cartridge and drum unit are the first two lines and last two lines, leaves 62 ...
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...stripes. If after cleaning, you still have scattered toner and the LCD shows CHANGE DRUM SOON, replace the drum unit with a new one . Rough surface or thick media can cause the problem. Remove the drum unit and clean the FAX/MFC's interior. (See Routine Maintenance, page 13-16, Cleaning the Printer, ...page 13-17 and Cleaning the Drum Unit, page 13-18.) Make sure that you use paper that meets specifications. (...
...stripes. If after cleaning, you still have scattered toner and the LCD shows CHANGE DRUM SOON, replace the drum unit with a new one . Rough surface or thick media can cause the problem. Remove the drum unit and clean the FAX/MFC's interior. (See Routine Maintenance, page 13-16, Cleaning the Printer, ...page 13-17 and Cleaning the Drum Unit, page 13-18.) Make sure that you use paper that meets specifications. (...
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...on the page. If the marks do not use paper that a torn piece of the drum is printed on the scanner window. Blurred Page Certain environmental conditions such as it periodically. Make sure the FAX/MFC is necessary to light. Try rocking them from side to occur. Rough surfaces or thick... media can cause a ghost image. Ghost Images Note The drum unit is a consumable item and it may occur if the FAX/MFC has not been used for a long time. Also, do not disappear, it is placed on Adjust the print ...
...on the page. If the marks do not use paper that a torn piece of the drum is printed on the scanner window. Blurred Page Certain environmental conditions such as it periodically. Make sure the FAX/MFC is necessary to light. Try rocking them from side to occur. Rough surfaces or thick... media can cause a ghost image. Ghost Images Note The drum unit is a consumable item and it may occur if the FAX/MFC has not been used for a long time. Also, do not disappear, it is placed on Adjust the print ...
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... below to pack the FAX/MFC or it . Drum Unit Toner Cartridge 13 - 14 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E Leave the toner cartridge installed in the drum unit. Top Cover 3 Open the top cover. 4 Hold the drum unit assembly by its handles... and remove it may be damaged, which will void the FAX/MFC's warranty. 1 Close the paper tray and the extension. 2 Remove the line cord and unplug...
... below to pack the FAX/MFC or it . Drum Unit Toner Cartridge 13 - 14 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E Leave the toner cartridge installed in the drum unit. Top Cover 3 Open the top cover. 4 Hold the drum unit assembly by its handles... and remove it may be damaged, which will void the FAX/MFC's warranty. 1 Close the paper tray and the extension. 2 Remove the line cord and unplug...
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7 Wrap the FAX/MFC in the plastic bag and place it in the original carton with your "Exchange" machine. 9 Close the carton and tape it shut. T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 13 - 15 Keep all separate parts to use with the original packing material. 8 Pack the drum unit, toner cartridge assembly and printed materials into the original carton as shown below: (FAX-3800 Only) Note If you are returning the FAX/MFC to Brother as part of the Exchange Service, pack only the FAX/MFC.
7 Wrap the FAX/MFC in the plastic bag and place it in the original carton with your "Exchange" machine. 9 Close the carton and tape it shut. T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 13 - 15 Keep all separate parts to use with the original packing material. 8 Pack the drum unit, toner cartridge assembly and printed materials into the original carton as shown below: (FAX-3800 Only) Note If you are returning the FAX/MFC to Brother as part of the Exchange Service, pack only the FAX/MFC.
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... Control Panel Cover Glass Cover 13 - 16 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E It is a good idea to clean the FAX/MFC and do not use water. Cleaning the Document Scanner 1 Unplug the telephone line, and then unplug the power cord. Moisten a small piece of clean ... Open the document tray, and then the Control Panel. 3 Wipe dirt off the FAX/MFC using thinners or other organic solvents to clean the drum unit during this routine. Routine Maintenance You can keep your FAX/MFC in optimum condition by cleaning it on a regular basis. Avoid using a slightly...
... Control Panel Cover Glass Cover 13 - 16 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E It is a good idea to clean the FAX/MFC and do not use water. Cleaning the Document Scanner 1 Unplug the telephone line, and then unplug the power cord. Moisten a small piece of clean ... Open the document tray, and then the Control Panel. 3 Wipe dirt off the FAX/MFC using thinners or other organic solvents to clean the drum unit during this routine. Routine Maintenance You can keep your FAX/MFC in optimum condition by cleaning it on a regular basis. Avoid using a slightly...
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...the toner sensor with cold water. 1 Open the top cover. 2 Remove the drum unit assembly. I N T E N A N C E 13 - 17 When you have used the FAX/MFC, some internal parts of the FAX/MFC, never touch the shaded parts as shown in the diagram below. Do NOT ...use isopropyl alcohol to remove dirt from the control panel. T R O U B L E S H O O T I N G A N D R O U T I N E M A I Handle the drum unit carefully because it off with a clean soft dry...
...the toner sensor with cold water. 1 Open the top cover. 2 Remove the drum unit assembly. I N T E N A N C E 13 - 17 When you have used the FAX/MFC, some internal parts of the FAX/MFC, never touch the shaded parts as shown in the diagram below. Do NOT ...use isopropyl alcohol to remove dirt from the control panel. T R O U B L E S H O O T I N G A N D R O U T I N E M A I Handle the drum unit carefully because it off with a clean soft dry...
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... from right to the Home position ( M ) before reinstalling the drum unit. Cleaning the Drum Unit We recommend you do not position the tab at the Home position ( M ), printed pages may have vertical stripes. 4 Re-install the drum unit into the FAX/MFC. (See Replacing the Drum Unit, page 13-23.) 5 Close the top cover. 6 Plug...
... from right to the Home position ( M ) before reinstalling the drum unit. Cleaning the Drum Unit We recommend you do not position the tab at the Home position ( M ), printed pages may have vertical stripes. 4 Re-install the drum unit into the FAX/MFC. (See Replacing the Drum Unit, page 13-23.) 5 Close the top cover. 6 Plug...