Troubleshooting Guide
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... Defaults and reset the BIOS. Motherboard troubleshooting Solution three Failure to enter the OS can be defective. Check if the problem is caused by incomplete driver installation or incompatible software. • If you have tried all add-on cards and devices from the chassis if the system cannot boot after step... the power outlet. 2. Solution two Boot failures and monitor display problems can easily be defective. If the system boots successfully after step a. Some software and driver problems can be a problem with working components.
... Defaults and reset the BIOS. Motherboard troubleshooting Solution three Failure to enter the OS can be defective. Check if the problem is caused by incomplete driver installation or incompatible software. • If you have tried all add-on cards and devices from the chassis if the system cannot boot after step... the power outlet. 2. Solution two Boot failures and monitor display problems can easily be defective. If the system boots successfully after step a. Some software and driver problems can be a problem with working components.
Troubleshooting Guide
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If you install your components' manufacturer for help. Motherboard troubleshooting Record all the error information, and visit the ASUS website (support. asus.com.cn/default.aspx) or the Microsoft website (support.microsoft.com/search) or other support websites of your OS on SATA hard disks or hard disks with RAID, don't forget to install the SATA or RAID drivers. 5. 4.
If you install your components' manufacturer for help. Motherboard troubleshooting Record all the error information, and visit the ASUS website (support. asus.com.cn/default.aspx) or the Microsoft website (support.microsoft.com/search) or other support websites of your OS on SATA hard disks or hard disks with RAID, don't forget to install the SATA or RAID drivers. 5. 4.
User Guide
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... 5.1 RAID configurations 5-1 5.1.1 RAID definitions 5-1 5.1.2 Installing Serial ATA hard disks 5-2 5.1.3 Setting the RAID item in BIOS 5-2 5.1.4 Intel® Rapid Storage Technology Option ROM utility 5-3 5.2 Creating a RAID driver disk 5-7 5.2.1 Creating a RAID driver disk without entering the OS 5-7 5.2.2 Creating a RAID driver disk in Windows 5-8 5.2.3 Installing the RAID driver during Windows® OS installation......... 5-8 Appendices Notices ...A-1 ASUS contact information A-4 v
... 5.1 RAID configurations 5-1 5.1.1 RAID definitions 5-1 5.1.2 Installing Serial ATA hard disks 5-2 5.1.3 Setting the RAID item in BIOS 5-2 5.1.4 Intel® Rapid Storage Technology Option ROM utility 5-3 5.2 Creating a RAID driver disk 5-7 5.2.1 Creating a RAID driver disk without entering the OS 5-7 5.2.2 Creating a RAID driver disk in Windows 5-8 5.2.3 Installing the RAID driver during Windows® OS installation......... 5-8 Appendices Notices ...A-1 ASUS contact information A-4 v
User Guide
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xii MAXIMUS VII HERO specifications summary Internal Connectors BIOS Features Manageability Software Form Factor 1 x USB 3.0 connector (supports additional two USB 3.0 ports) 3 x USB 2.0 connectors (support additional five USB 2.0 ports, one ..., PnP, DMI 2.7, WfM 2.0, SM BIOS 2.7, ACPI 5.0, Multi-language BIOS WfM2.0, DMI2.7, WOL by PME, PXE Drivers ROG GameFirst III ROG RAMDisk ROG CPU-Z ROG MemTweakIt Kaspersky® Anti-Virus DAEMON Tools Pro Standard ASUS WebStorage Home Cloud ASUS Utilities ATX Form Factor, 12 in . (30.5 cm x 24.4 cm) Specifications are subject to change...
xii MAXIMUS VII HERO specifications summary Internal Connectors BIOS Features Manageability Software Form Factor 1 x USB 3.0 connector (supports additional two USB 3.0 ports) 3 x USB 2.0 connectors (support additional five USB 2.0 ports, one ..., PnP, DMI 2.7, WfM 2.0, SM BIOS 2.7, ACPI 5.0, Multi-language BIOS WfM2.0, DMI2.7, WOL by PME, PXE Drivers ROG GameFirst III ROG RAMDisk ROG CPU-Z ROG MemTweakIt Kaspersky® Anti-Virus DAEMON Tools Pro Standard ASUS WebStorage Home Cloud ASUS Utilities ATX Form Factor, 12 in . (30.5 cm x 24.4 cm) Specifications are subject to change...
User Guide
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... initialization PCH DXE Initialization (PCH module specific) ACPI module initialization CSM initialization Reserved for future AMI DXE codes Boot Device Selection (BDS) phase is started Driver connecting is started PCI Bus initialization is started PCI Bus Hot Plug Controller Initialization PCI Bus Enumeration PCI Bus Request Resources (continued on the next...
... initialization PCH DXE Initialization (PCH module specific) ACPI module initialization CSM initialization Reserved for future AMI DXE codes Boot Device Selection (BDS) phase is started Driver connecting is started PCI Bus initialization is started PCI Bus Hot Plug Controller Initialization PCI Bus Enumeration PCI Bus Request Resources (continued on the next...
User Guide
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... 3.0 device may run on xHCI or EHCI mode depending on xHCI specification. 2. USB 3.0 connector (20-1 pin USB3_12) This connector allows you to install the related driver to connect a USB 3.0 module for USB-chargeable devices, optimized power efficiency, and backward compatibility with USB 2.0. With an installed USB 3.0 module, you can enjoy all...
... 3.0 device may run on xHCI or EHCI mode depending on xHCI specification. 2. USB 3.0 connector (20-1 pin USB3_12) This connector allows you to install the related driver to connect a USB 3.0 module for USB-chargeable devices, optimized power efficiency, and backward compatibility with USB 2.0. With an installed USB 3.0 module, you can enjoy all...
User Guide
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... Speaker Out Mic In - • Due to USB 3.0 controller limitation, USB 3.0 devices can only be used under Windows® OS environment and after the USB 3.0 driver installation. • USB 3.0 devices can only be used as data storage only. • We strongly recommend that you connect USB 3.0 devices to USB 3.0 ports for... by the xHCI controller. Line In Front Speaker Out Mic In Center/Sub woofer Rear Speaker Out Side Speaker Out 2.3.2 Audio I/O connections Audio I/O ports Chapter 2 ASUS MAXIMUS VII HERO 2-13
... Speaker Out Mic In - • Due to USB 3.0 controller limitation, USB 3.0 devices can only be used under Windows® OS environment and after the USB 3.0 driver installation. • USB 3.0 devices can only be used as data storage only. • We strongly recommend that you connect USB 3.0 devices to USB 3.0 ports for... by the xHCI controller. Line In Front Speaker Out Mic In Center/Sub woofer Rear Speaker Out Side Speaker Out 2.3.2 Audio I/O connections Audio I/O ports Chapter 2 ASUS MAXIMUS VII HERO 2-13
User Guide
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... hard disks. When set this item On or Off. SATA6G_6 (Red) Press to enable or disable Report alternate ID. The AHCI allows the onboard storage driver to enable advanced Serial ATA features that shows a warning message during POST (Power-on random workloads by allowing the drive to create a RAID configuration from...
... hard disks. When set this item On or Off. SATA6G_6 (Red) Press to enable or disable Report alternate ID. The AHCI allows the onboard storage driver to enable advanced Serial ATA features that shows a warning message during POST (Power-on random workloads by allowing the drive to create a RAID configuration from...
User Guide
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...change the USB-related features. Refer to the Motherboard layout section for the location of USB devices at USB 3.0 mode when the xHCI driver is disabled. 3.6.5 USB Configuration The items in this menu allow you to detect the presence of the USB ports. If no USB device... the system to enable or disable the individual USB ports. ASUS MAXIMUS VII HERO 3-35 Chapter 3 If no USB device is enabled. The USB Devices item shows the auto-detected values. Intel xHCI Mode [Smart Auto] [Smart Auto] Once the xHCI driver has been detected, the USB 3.0 mode will be supported during...
...change the USB-related features. Refer to the Motherboard layout section for the location of USB devices at USB 3.0 mode when the xHCI driver is disabled. 3.6.5 USB Configuration The items in this menu allow you to detect the presence of the USB ports. If no USB device... the system to enable or disable the individual USB ports. ASUS MAXIMUS VII HERO 3-35 Chapter 3 If no USB device is enabled. The USB Devices item shows the auto-detected values. Intel xHCI Mode [Smart Auto] [Smart Auto] Once the xHCI driver has been detected, the USB 3.0 mode will be supported during...
User Guide
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...PS/2 devices' availability during POST. Configuration options: [Auto] [Disabled] [Full Initialization] Network Stack Driver Support [Disabled] [Disabled] Select to skip the network stack driver from loading during POST. [Enabled] Select to SATA ports are detected during POST. You have full... Allow the system to turn on or off when the reset button is pressed. [Disabled] The system will be detected. Chapter 3 ASUS MAXIMUS VII HERO 3-45 Next Boot after an AC power loss. USB Support [Partial Initialization] [Disabled] [Full Initialization] [Partial Initialization] All USB ...
...PS/2 devices' availability during POST. Configuration options: [Auto] [Disabled] [Full Initialization] Network Stack Driver Support [Disabled] [Disabled] Select to skip the network stack driver from loading during POST. [Enabled] Select to SATA ports are detected during POST. You have full... Allow the system to turn on or off when the reset button is pressed. [Disabled] The system will be detected. Chapter 3 ASUS MAXIMUS VII HERO 3-45 Next Boot after an AC power loss. USB Support [Partial Initialization] [Disabled] [Full Initialization] [Partial Initialization] All USB ...
User Guide
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... Microsoft® Secure Boot check. Clear Secure Boot keys Chapter 3 ASUS MAXIMUS VII HERO 3-47 Launch CSM [Enabled] [Auto] The system automatically detects the bootable devices and the addon devices. [Enabled] For better compatibility, enable the CSM to fully support the non-UEFI driver add-on devices or the Windows® UEFI mode. Configuration options...
... Microsoft® Secure Boot check. Clear Secure Boot keys Chapter 3 ASUS MAXIMUS VII HERO 3-47 Launch CSM [Enabled] [Auto] The system automatically detects the bootable devices and the addon devices. [Enabled] For better compatibility, enable the CSM to fully support the non-UEFI driver add-on devices or the Windows® UEFI mode. Configuration options...
User Guide
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... to display the applications and other software that you wish to read about your motherboard's utility guide: 1. Install the necessary drivers to get the necessary software manuals. Click an item to install 4.2.2 Obtaining the software manuals The software manuals are in the... Software support Contains ROG related videos. From the Manual folder, open the folder of supplementary user manuals. Click to display the ASUS contact information. Click to display product related information. Shows the available device drivers if the system detects installed devices.
... to display the applications and other software that you wish to read about your motherboard's utility guide: 1. Install the necessary drivers to get the necessary software manuals. Click an item to install 4.2.2 Obtaining the software manuals The software manuals are in the... Software support Contains ROG related videos. From the Manual folder, open the folder of supplementary user manuals. Click to display the ASUS contact information. Click to display product related information. Shows the available device drivers if the system detects installed devices.
User Guide
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... and firmware Click to search and select the BIOS file Click to select a boot logo Click to automatically update your motherboard's software, drivers, or BIOS. Launching EZ Update To launch EZ Update, click or tap on the top-right corner of the AI Suite 3 main menu, then click ...
... and firmware Click to search and select the BIOS file Click to select a boot logo Click to automatically update your motherboard's software, drivers, or BIOS. Launching EZ Update To launch EZ Update, click or tap on the top-right corner of the AI Suite 3 main menu, then click ...
User Guide
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... the installation wizard to display the Realtek® HD Audio Manager. Double-click or tap on the icon to install the Realtek® Audio Manager driver from the support DVD that offers six audio controls: Reverb, Bass Boost, Equalizer, Voice Clarity, Smart EQ (Smart Volume), and Virtual Surround.
... the installation wizard to display the Realtek® HD Audio Manager. Double-click or tap on the icon to install the Realtek® Audio Manager driver from the support DVD that offers six audio controls: Reverb, Bass Boost, Equalizer, Voice Clarity, Smart EQ (Smart Volume), and Virtual Surround.
User Guide
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... required for details. 5.1.1 RAID definitions RAID 0 (Data striping) optimizes two identical hard disk drives to section 5.2 Creating a RAID driver disk for this setup. RAID 10 is best suited for transaction processing, relational database applications, enterprise resource planning, and other drive....this setup. This RAID configuration provides data protection and increases fault tolerance to create a RAID driver disk and load the RAID driver during OS installation. Chapter 5 ASUS MAXIMUS VII HERO 5-1 Use two new drives or use an existing drive and three new drives for this ...
... required for details. 5.1.1 RAID definitions RAID 0 (Data striping) optimizes two identical hard disk drives to section 5.2 Creating a RAID driver disk for this setup. RAID 10 is best suited for transaction processing, relational database applications, enterprise resource planning, and other drive....this setup. This RAID configuration provides data protection and increases fault tolerance to create a RAID driver disk and load the RAID driver during OS installation. Chapter 5 ASUS MAXIMUS VII HERO 5-1 Use two new drives or use an existing drive and three new drives for this ...
User Guide
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... to complete the process. Boot your computer. 2. Follow the succeeding screen instructions to exit? (Y/N): 5.2 Creating a RAID driver disk A floppy disk with the RAID driver is required when installing a Windows® operating system on a hard disk drive that is included in a RAID set.... driver disk without entering the OS: 1. Exiting the Intel® Rapid Storage Technology Option ROM utility To exit the utility: 1. Insert the support DVD into the USB floppy disk drive, then press . 8. Exit, and then press . Save changes and exit BIOS. 6. Chapter 5 ASUS MAXIMUS VII HERO ...
... to complete the process. Boot your computer. 2. Follow the succeeding screen instructions to exit? (Y/N): 5.2 Creating a RAID driver disk A floppy disk with the RAID driver is required when installing a Windows® operating system on a hard disk drive that is included in a RAID set.... driver disk without entering the OS: 1. Exiting the Intel® Rapid Storage Technology Option ROM utility To exit the utility: 1. Insert the support DVD into the USB floppy disk drive, then press . 8. Exit, and then press . Save changes and exit BIOS. 6. Chapter 5 ASUS MAXIMUS VII HERO ...
User Guide
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...7 or later OS: 1. Click the name of the device you have to use another computer to copy the RAID driver from the support DVD to select the installation media containing the RAID driver. 2. Chapter 5 5-8 Chapter 5: RAID support Plug the USB floppy disk drive and insert a floppy disk. 3. ...disk to complete the process. Go to the Make Disk menu, and then click Intel AHCI/RAID Driver Disk to complete the installation. Follow the succeeding screen instructions to create a RAID driver disk. 5. Place the motherboard support DVD into the optical drive, and then click Browse. 3. ...
...7 or later OS: 1. Click the name of the device you have to use another computer to copy the RAID driver from the support DVD to select the installation media containing the RAID driver. 2. Chapter 5 5-8 Chapter 5: RAID support Plug the USB floppy disk drive and insert a floppy disk. 3. ...disk to complete the process. Go to the Make Disk menu, and then click Intel AHCI/RAID Driver Disk to complete the installation. Follow the succeeding screen instructions to create a RAID driver disk. 5. Place the motherboard support DVD into the optical drive, and then click Browse. 3. ...