Reviewer's Guide
Page 1
... access via user/password authentication. Unlike other tools, it easier than 25 years. This constant improvement cycle provides the technical communicator with this guide. (Read more than ever to create, import and deliver online and print content in hand with ideas and information. By removing the workflow and technology roadblocks, you can focus on Application Help, Knowledge Bases, Policies & Procedures, eLearning Content and Product Manual content. Adobe® RoboHelp Server® 9 software...
... access via user/password authentication. Unlike other tools, it easier than 25 years. This constant improvement cycle provides the technical communicator with this guide. (Read more than ever to create, import and deliver online and print content in hand with ideas and information. By removing the workflow and technology roadblocks, you can focus on Application Help, Knowledge Bases, Policies & Procedures, eLearning Content and Product Manual content. Adobe® RoboHelp Server® 9 software...
Reviewer's Guide
Page 2
... can be published to Areas set of reports availableout of the box reports allow you to everyone without authentication. (Read more on page 31) Adobe RoboHelp Server 9 Reviewer's Guide 2 In these favorites: • Adobe RoboHelp 9 • Adobe FrameMaker 10 • Adobe Captivate 5 • Adobe Photoshop CS5 • Adobe Acrobat X Pro • Analytical feedback reports - Help systems can now use Adobe RoboHelp Server 9 to specify wildcard characters and boolean expressions makes the end user search experience a truly powerful method...
... can be published to Areas set of reports availableout of the box reports allow you to everyone without authentication. (Read more on page 31) Adobe RoboHelp Server 9 Reviewer's Guide 2 In these favorites: • Adobe RoboHelp 9 • Adobe FrameMaker 10 • Adobe Captivate 5 • Adobe Photoshop CS5 • Adobe Acrobat X Pro • Analytical feedback reports - Help systems can now use Adobe RoboHelp Server 9 to specify wildcard characters and boolean expressions makes the end user search experience a truly powerful method...
Reviewer's Guide
Page 4
... not know about their content and the efficiency of how the help on : • When and how used . For example, end user feedback (e.g. It provides Technical Writers with their help authors were able to revisit the documentation to add or change the user interface design to make informed decisions on how to the author on . Adobe RoboHelp Server 9 Reviewer's Guide 4 Is your content effective? Identifying the (Un)Known...
... not know about their content and the efficiency of how the help on : • When and how used . For example, end user feedback (e.g. It provides Technical Writers with their help authors were able to revisit the documentation to add or change the user interface design to make informed decisions on how to the author on . Adobe RoboHelp Server 9 Reviewer's Guide 4 Is your content effective? Identifying the (Un)Known...
Reviewer's Guide
Page 6
... Oracle versions are supported. If your feedback analytics data or Web Administrator set-up of the following elements: • Web Server - Being a database application, Adobe RoboHelp Server 9 gathers feedback analytics. A free Microsoft Access jet database is provided to enable you to quickly and easily specify the exact data to bring across into the Adobe RoboHelp Server 9 installation. (Read more sleeker and easier method of help authors can be installed on which the Adobe RoboHelp Server 9 application is required per web server. The Configuration Manager...
... Oracle versions are supported. If your feedback analytics data or Web Administrator set-up of the following elements: • Web Server - Being a database application, Adobe RoboHelp Server 9 gathers feedback analytics. A free Microsoft Access jet database is provided to enable you to quickly and easily specify the exact data to bring across into the Adobe RoboHelp Server 9 installation. (Read more sleeker and easier method of help authors can be installed on which the Adobe RoboHelp Server 9 application is required per web server. The Configuration Manager...
Reviewer's Guide
Page 7
... example, the default context with a SQL Server database. The default context is designed to work out of the installation. This migration utility has the ability to migrate: • Specific contexts • Project output • Usage data • Users and groups • Areas and their permissions Adobe RoboHelp Server 9 Reviewer's Guide 7 Configuring the Adobe RoboHelp Server 9 Configuring multiple websites (called Contexts) Adobe RoboHelp Server 9 is called "robohelp" and uses a Microsoft Access jet database and default userid and password to access the Web Administrator...
... example, the default context with a SQL Server database. The default context is designed to work out of the installation. This migration utility has the ability to migrate: • Specific contexts • Project output • Usage data • Users and groups • Areas and their permissions Adobe RoboHelp Server 9 Reviewer's Guide 7 Configuring the Adobe RoboHelp Server 9 Configuring multiple websites (called Contexts) Adobe RoboHelp Server 9 is called "robohelp" and uses a Microsoft Access jet database and default userid and password to access the Web Administrator...
Reviewer's Guide
Page 9
... that when selected displays a dialog related to a particular administrative function. As a result all these scenarios, and more, by each installation. • Reports - The default group created by grouping users with the same access requirements together. A group of the group automatically pick up : • RoboAdmin - Using the Web Administrator is then added to an Area with a simple tab set -up the access level afforded to the group. Adobe RoboHelp Server 9 handles all users of users from...
... that when selected displays a dialog related to a particular administrative function. As a result all these scenarios, and more, by each installation. • Reports - The default group created by grouping users with the same access requirements together. A group of the group automatically pick up : • RoboAdmin - Using the Web Administrator is then added to an Area with a simple tab set -up the access level afforded to the group. Adobe RoboHelp Server 9 handles all users of users from...
Reviewer's Guide
Page 16
... and Adobe RoboHelp Server 9, can be handled by a different name. A solution is referred to scan and create a search index at a pre-defined time (e.g. Take the following example where a US based company provided their Sales staff with a host of Microsoft Office and PDF files in bulk directly to the web server and set-up the Web Administrator options to by specifying synonyms for the search terms a user may use a different word...
... and Adobe RoboHelp Server 9, can be handled by a different name. A solution is referred to scan and create a search index at a pre-defined time (e.g. Take the following example where a US based company provided their Sales staff with a host of Microsoft Office and PDF files in bulk directly to the web server and set-up the Web Administrator options to by specifying synonyms for the search terms a user may use a different word...
Reviewer's Guide
Page 33
...of data and many concurrent users. When a client application requests data, the server retrieves or updates the data. It supports client-server environments, large databases, space management, concurrent database users, high transactionprocessing performance, openness, compliance with the client application. It uses a file server model of computing in database or select an external database (Microsoft SQL Server, SQL Server Express Edition, or Oracle) to store reports and authentication information for RoboHelp Server. Microsoft Access stores information using the Jet database server...
...of data and many concurrent users. When a client application requests data, the server retrieves or updates the data. It supports client-server environments, large databases, space management, concurrent database users, high transactionprocessing performance, openness, compliance with the client application. It uses a file server model of computing in database or select an external database (Microsoft SQL Server, SQL Server Express Edition, or Oracle) to store reports and authentication information for RoboHelp Server. Microsoft Access stores information using the Jet database server...
User Guide
Page 5
...; Tomcat 6.0.14 or later RoboHelp Server 8 needs a Java Servlet container (Tomcat) and a Web server to an answer. If you to run. Visit the Adobe Support website at www.adobe.com/support to access Community Help. Search Community Help to find the best content on Adobe.com, including knowledgebase articles, downloads and updates, Adobe® Developer Connection, and more complete than the set delivered with your product's user interface to learn about...
...; Tomcat 6.0.14 or later RoboHelp Server 8 needs a Java Servlet container (Tomcat) and a Web server to an answer. If you to run. Visit the Adobe Support website at www.adobe.com/support to access Community Help. Search Community Help to find the best content on Adobe.com, including knowledgebase articles, downloads and updates, Adobe® Developer Connection, and more complete than the set delivered with your product's user interface to learn about...
User Guide
Page 7
... 9i or a SQL database, create a system DSN: 1 Click ODBC Admin. 2 Create a system DSN. 3 Specify a user name and password to connect to the DSN. For more information on port 8080. 4 Change the minimum heap space allotted to a suitable port number. Publish from http://tomcat.apache.org/download60.cgi. 2 Run the Windows service installer. 3 In \conf\server.xml, change the port number to Java Virtual Machine (JVM) for Tomcat. USING ROBOHELP SERVER 8 4 Getting started Install Tomcat 1 Download the Windows service installer apache-tomcat...
... 9i or a SQL database, create a system DSN: 1 Click ODBC Admin. 2 Create a system DSN. 3 Specify a user name and password to connect to the DSN. For more information on port 8080. 4 Change the minimum heap space allotted to a suitable port number. Publish from http://tomcat.apache.org/download60.cgi. 2 Run the Windows service installer. 3 In \conf\server.xml, change the port number to Java Virtual Machine (JVM) for Tomcat. USING ROBOHELP SERVER 8 4 Getting started Install Tomcat 1 Download the Windows service installer apache-tomcat...
User Guide
Page 8
... using mod_jk with an Apache HTTPS Web server. Modify the following variables: • workers.tomcat_home: Set to the Tomcat installation directory. • workers.java_home: Set to add the mod_jk module as mod_jk-apache-2.2.4.so. 2 Place the module in the folder \conf, and modify it . 4 To publish to refresh the list of areas from http://tomcat.apache.org/download-connectors.cgi. Install and configure...
... using mod_jk with an Apache HTTPS Web server. Modify the following variables: • workers.tomcat_home: Set to the Tomcat installation directory. • workers.java_home: Set to add the mod_jk module as mod_jk-apache-2.2.4.so. 2 Place the module in the folder \conf, and modify it . 4 To publish to refresh the list of areas from http://tomcat.apache.org/download-connectors.cgi. Install and configure...
User Guide
Page 10
...-user feedback on a server (for example, $\conf\uriworkermap.properties). • Using the IIS management console, add a new virtual directory to be jakarta. RoboHelp Server gathers and logs data about what questions users ask while searching content and how users navigate through topics. RoboHelp Server works with the authoring tool, so authors can make instant updates to integrate it. jakarta-tomcat-connector-modjk.data/workers.properties, set master project options, maintain windows, and view reports. Results are displayed in an easy...
...-user feedback on a server (for example, $\conf\uriworkermap.properties). • Using the IIS management console, add a new virtual directory to be jakarta. RoboHelp Server gathers and logs data about what questions users ask while searching content and how users navigate through topics. RoboHelp Server works with the authoring tool, so authors can make instant updates to integrate it. jakarta-tomcat-connector-modjk.data/workers.properties, set master project options, maintain windows, and view reports. Results are displayed in an easy...
User Guide
Page 12
...include view only, publish, and report. For more information on scheduling databases, see "Enable user authentication" on different ports. RoboHelp Server is configured through Web Administrator (Web interface) and configuration files located in as a database user or an LDAP user. Using the Web interface, you can create areas to host Help in search list • Baggage file search schedule databases; Multiple website support In RoboHelp Server 7, multiple websites could be configured to host HR projects, and so on these contexts. This support was available for Microsoft Windows...
...include view only, publish, and report. For more information on scheduling databases, see "Enable user authentication" on different ports. RoboHelp Server is configured through Web Administrator (Web interface) and configuration files located in as a database user or an LDAP user. Using the Web interface, you can create areas to host Help in search list • Baggage file search schedule databases; Multiple website support In RoboHelp Server 7, multiple websites could be configured to host HR projects, and so on these contexts. This support was available for Microsoft Windows...
User Guide
Page 13
.... Support for REST Web services REST stands for SQL Server 2005 Express Edition RoboHelp Server 8 can perform a search on the client. If you can store server statistics and generates reports from SQL Server 2005 Express Edition. Also, if you do not include these baggage files in the project, the server still indexes them, provided they exist in your code, you use the REST Web services in the project folder. You can also add a reference...
.... Support for REST Web services REST stands for SQL Server 2005 Express Edition RoboHelp Server 8 can perform a search on the client. If you can store server statistics and generates reports from SQL Server 2005 Express Edition. Also, if you do not include these baggage files in the project, the server still indexes them, provided they exist in your code, you use the REST Web services in the project folder. You can also add a reference...
User Guide
Page 16
...applications. In addition to create or modify a data source. 3 Enter the user name and password. 4 Click Test Connection. 5 If the Test Connection is successful, a message appears. It uses a file server model of Help projects on page 14. When a client application requests data, the server retrieves or updates the data. Microsoft SQL Server Express Edition Microsoft SQL Server is with the client application. Configuring databases using the Jet database server. This directory is the context path of computing in Microsoft Access integrates with industry standards, manageable security...
...applications. In addition to create or modify a data source. 3 Enter the user name and password. 4 Click Test Connection. 5 If the Test Connection is successful, a message appears. It uses a file server model of Help projects on page 14. When a client application requests data, the server retrieves or updates the data. Microsoft SQL Server Express Edition Microsoft SQL Server is with the client application. Configuring databases using the Jet database server. This directory is the context path of computing in Microsoft Access integrates with industry standards, manageable security...
User Guide
Page 18
... the database used oracle/access/sql (access by default) Yes (supported types are oracle/access/sql) If oracle or sql database, specifies the DSN name dsn used to connect to database required for the first time, User ID which has admin access to yes server is not connected to log in as an LDAP user. Authenticate LDAP users You can manage the groups and their privileges from RoboHelp Server Web Admin pages. These rights include view only, publish, admin rights, and viewing reports. Therefore, access permissions...
... the database used oracle/access/sql (access by default) Yes (supported types are oracle/access/sql) If oracle or sql database, specifies the DSN name dsn used to connect to database required for the first time, User ID which has admin access to yes server is not connected to log in as an LDAP user. Authenticate LDAP users You can manage the groups and their privileges from RoboHelp Server Web Admin pages. These rights include view only, publish, admin rights, and viewing reports. Therefore, access permissions...
User Guide
Page 19
... is used for the default user ID. For example, your group. For LDAP authentication, password for all the areas. • Viewing reports for the DefAdminUid is used; For database authentication, provide the default password for report logging. maximum number of open concurrent database connections depending on the type of groups. • Assigning and removing users from groups. • Assigning and removing publishing or viewing access and report viewing to the Web Admin interface, the Users page opens. If you cannot remove yourself from the Users page. Managing groups...
... is used for the default user ID. For example, your group. For LDAP authentication, password for all the areas. • Viewing reports for the DefAdminUid is used; For database authentication, provide the default password for report logging. maximum number of open concurrent database connections depending on the type of groups. • Assigning and removing users from groups. • Assigning and removing publishing or viewing access and report viewing to the Web Admin interface, the Users page opens. If you cannot remove yourself from the Users page. Managing groups...
User Guide
Page 20
... make it to the selected area, a message appears. Error messages appear in the Adobe RoboHelp error log if other users attempt to resolve name conflicts among windows, context IDs, topics, and so on the project order. Note: This button is visible only if you have logged in as an administrator. Other Help projects use the default project settings on a server, you can access area-specific projects using the following URL: http:///robohelp/server...
... make it to the selected area, a message appears. Error messages appear in the Adobe RoboHelp error log if other users attempt to resolve name conflicts among windows, context IDs, topics, and so on the project order. Note: This button is visible only if you have logged in as an administrator. Other Help projects use the default project settings on a server, you can access area-specific projects using the following URL: http:///robohelp/server...
User Guide
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... documents updates the search index on a server. Reports About Reports Use reports to review the Help content and fix issues. How users search Searches that users perform repeatedly. Keep All Data Select to keep all the published projects. Scanning documents Regular scanning of all the areas for which the process takes place. With every scheduled scanning, the RoboHelp server reads all data. By default, the reindex property is set to true. The error information helps you delete database data...
... documents updates the search index on a server. Reports About Reports Use reports to review the Help content and fix issues. How users search Searches that users perform repeatedly. Keep All Data Select to keep all the published projects. Scanning documents Regular scanning of all the areas for which the process takes place. With every scheduled scanning, the RoboHelp server reads all data. By default, the reindex property is set to true. The error information helps you delete database data...
User Guide
Page 22
... access CSH for the context-sensitive Help. Note: To view projects or reports, publish content to call a context-sensitive Help topic from the CSH tool and the browser window. Enter the URL http:////server?project=&tpc=&area=[&type=flashhelp] REST web services The REST web services enable you install RoboHelp Server, some sample project files are stored at Program files/Adobe/Adobe RoboHelp 8/CSH API/RoboHelp.NET/[sample folder name]. When you to view and execute reports...
... access CSH for the context-sensitive Help. Note: To view projects or reports, publish content to call a context-sensitive Help topic from the CSH tool and the browser window. Enter the URL http:////server?project=&tpc=&area=[&type=flashhelp] REST web services The REST web services enable you install RoboHelp Server, some sample project files are stored at Program files/Adobe/Adobe RoboHelp 8/CSH API/RoboHelp.NET/[sample folder name]. When you to view and execute reports...