TravelMate 5710, 5720, 5720G User's Guide EN
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... detailed information on the screen to complete the installation. If Adobe Reader is available in Portable Document Format (PDF) and comes preloaded on AcerSystem User's Guide. Follow the instructions on such subjects as system utilities, data recovery, expansion options and troubleshooting. For instructions on and off , the Just for Starters... Your guides To help you use Adobe Reader, access the Help and Support menu. Note: Viewing the file requires...
... detailed information on the screen to complete the installation. If Adobe Reader is available in Portable Document Format (PDF) and comes preloaded on AcerSystem User's Guide. Follow the instructions on such subjects as system utilities, data recovery, expansion options and troubleshooting. For instructions on and off , the Just for Starters... Your guides To help you use Adobe Reader, access the Help and Support menu. Note: Viewing the file requires...
TravelMate 5710, 5720, 5720G User's Guide EN
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...) disk in Sleep mode. Press and release the power button to the computer. I turned on your computer. Connect the AC adapter to recharge the battery pack. • Make sure that may be too low. Look at the power indicator: • If it with a system disk and press + + to fill the computer display. Right-click on the power, but the computer does not start or boot up the "Display...
...) disk in Sleep mode. Press and release the power button to the computer. I turned on your computer. Connect the AC adapter to recharge the battery pack. • Make sure that may be too low. Look at the power indicator: • If it with a system disk and press + + to fill the computer display. Right-click on the power, but the computer does not start or boot up the "Display...
TravelMate 5710, 5720, 5720G User's Guide EN
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... Disc button. 3 Select the type of Acer eRecovery Management, you would like to disc. You can burn the factory default image, a user backup image, the current system configuration, or an application backup image to complete the process. Restore and recovery The restore and recovery features allow you to restore or recover the system from a factory default image, from a user created image, or from a previously created CD/DVD or reinstall applications and drivers. 4 Follow the instructions on screen...
... Disc button. 3 Select the type of Acer eRecovery Management, you would like to disc. You can burn the factory default image, a user backup image, the current system configuration, or an application backup image to complete the process. Restore and recovery The restore and recovery features allow you to restore or recover the system from a factory default image, from a user created image, or from a previously created CD/DVD or reinstall applications and drivers. 4 Follow the instructions on screen...
Service Guide for TravelMate 5320, 5720, 5720G, Extensa 5220, 5620
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... Pad Board Module ...85 Removing the main board ...88 Removing the Speaker Modules ...90 Removing the USB Board ...91 LCD Module Disassembly Process ...93 LCD Module Disassembly Flowchart ...93 Main Screw List ...93 Removing the LCD Bezel...94 Removing the LCD module with the Brackets ...95 Removing the Inverter Board and FPC Cable ...96 Removing the LCD Brackets ...97 Removing the Left and Right Hinge ...97 Removing the Antennas ...98 Removing the Internal Microphone and Web Camera ...99 Troubleshooting 101 System Check Procedures ...102 External...
... Pad Board Module ...85 Removing the main board ...88 Removing the Speaker Modules ...90 Removing the USB Board ...91 LCD Module Disassembly Process ...93 LCD Module Disassembly Flowchart ...93 Main Screw List ...93 Removing the LCD Bezel...94 Removing the LCD module with the Brackets ...95 Removing the Inverter Board and FPC Cable ...96 Removing the LCD Brackets ...97 Removing the Left and Right Hinge ...97 Removing the Antennas ...98 Removing the Internal Microphone and Web Camera ...99 Troubleshooting 101 System Check Procedures ...102 External...
Service Guide for TravelMate 5320, 5720, 5720G, Extensa 5220, 5620
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... touchpad pointing device with 4-way scroll button (manufacturing option) 12 function keys, four cursor keys, two Windows® keys, hotkey controls, embedded numeric keypad, international language support, independent Euro and US dollar sign keys Easy-launch buttons: Acer Empowering Key, Internet, email, user-progammable Productivity keys: Lock, Presentation, Sync Front-access communication switches: WLAN and Bluetooth® Audio K K K K Two built-in Acer 3DSonic stereo speakers Intel® High Definition Audio support Built-in microphone MS-Sound compatible Communication K Acer Video...
... touchpad pointing device with 4-way scroll button (manufacturing option) 12 function keys, four cursor keys, two Windows® keys, hotkey controls, embedded numeric keypad, international language support, independent Euro and US dollar sign keys Easy-launch buttons: Acer Empowering Key, Internet, email, user-progammable Productivity keys: Lock, Presentation, Sync Front-access communication switches: WLAN and Bluetooth® Audio K K K K Two built-in Acer 3DSonic stereo speakers Intel® High Definition Audio support Built-in microphone MS-Sound compatible Communication K Acer Video...
Service Guide for TravelMate 5320, 5720, 5720G, Extensa 5220, 5620
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... Manager" on page 51 Launch key Default application Easy-launch buttonAcer Empowering Technology (userDefault application programmable) Email application (user-programmable) Internet browser (user-programmable) P User-programmable Three productivity keys give users one user-programmable button. 2. instantly synchronizes your display for a more secure, smarter and easier way to work. Charging: There are : mail Web browser, Empowering Key " "and one -touch access to an external storage device, for impressive presentations. minimizes open windows...
... Manager" on page 51 Launch key Default application Easy-launch buttonAcer Empowering Technology (userDefault application programmable) Email application (user-programmable) Internet browser (user-programmable) P User-programmable Three productivity keys give users one user-programmable button. 2. instantly synchronizes your display for a more secure, smarter and easier way to work. Charging: There are : mail Web browser, Empowering Key " "and one -touch access to an external storage device, for impressive presentations. minimizes open windows...
Service Guide for TravelMate 5320, 5720, 5720G, Extensa 5220, 5620
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...'s controls like sreen brightness, volume output and the BIOS utility. Turns the internal touchpad on and off. Turns the speakers on and off to save power. Puts the computer in Acer Empowering Technology. Hotkey Icon Function Description + + Hotkey help Acer eSettings Displays help on hotkeys. Launches Acer ePower Management in Sleep mode. Chapter 1 15 Decreases the screen brightness. To activate hot keys, press and hold the key before pressing the other key in Acer Empowering Technology. Switches display output between the display screen, external monitor...
...'s controls like sreen brightness, volume output and the BIOS utility. Turns the internal touchpad on and off. Turns the speakers on and off to save power. Puts the computer in Acer Empowering Technology. Hotkey Icon Function Description + + Hotkey help Acer eSettings Displays help on hotkeys. Launches Acer ePower Management in Sleep mode. Chapter 1 15 Decreases the screen brightness. To activate hot keys, press and hold the key before pressing the other key in Acer Empowering Technology. Switches display output between the display screen, external monitor...
Service Guide for TravelMate 5320, 5720, 5720G, Extensa 5220, 5620
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... Select Menu -/+ Enter C h a n g e Va l u e s Select Su b - This field displays the asset tag number of this unit. Information The Information screen displays a summary of HDD installed on primary IDE master. This field shows the model name of your computer hardware information. This field shows the serial number of the system. This field displays the VGA firmware version of devices installed on primary IDE master. This field displays the serial number...
... Select Menu -/+ Enter C h a n g e Va l u e s Select Su b - This field displays the asset tag number of this unit. Information The Information screen displays a summary of HDD installed on primary IDE master. This field shows the model name of your computer hardware information. This field shows the serial number of the system. This field displays the VGA firmware version of devices installed on primary IDE master. This field displays the serial number...
Service Guide for TravelMate 5320, 5720, 5720G, Extensa 5220, 5620
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... user password. When user password is Set User Password Description Shows the setting of the Supervisor password Press Enter to highlight the Set Supervisor Password parameter and press the e key. Use the w andy keys to set , this screen. IMPORTANT:Be very careful when typing your password. The table below describes the parameters in this password protects the BIOS Setup Utility from unauthorized access. The user can opt to reset it. Enables or disables primary hard disk security function. Option Clear or Set Clear or Set Set Supervisor Password...
... user password. When user password is Set User Password Description Shows the setting of the Supervisor password Press Enter to highlight the Set Supervisor Password parameter and press the e key. Use the w andy keys to set , this screen. IMPORTANT:Be very careful when typing your password. The table below describes the parameters in this password protects the BIOS Setup Utility from unauthorized access. The user can opt to reset it. Enables or disables primary hard disk security function. Option Clear or Set Clear or Set Set Supervisor Password...
Service Guide for TravelMate 5320, 5720, 5720G, Extensa 5220, 5620
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... changes and exit the BIOS Setup Utility. Retype the password in the Enter Current Password field and press e. Use the w and y keys to "Clear". The computer then sets the Supervisor Password parameter to highlight the Set Supervisor Password parameter and press the e key. The password setting is OK, the screen will display as following. Changing a Password 1. Removing a Password Follow these steps: 1. If desired, you can enable the Password on boot parameter. Type the current password in the Enter Current Password...
... changes and exit the BIOS Setup Utility. Retype the password in the Enter Current Password field and press e. Use the w and y keys to "Clear". The computer then sets the Supervisor Password parameter to highlight the Set Supervisor Password parameter and press the e key. The password setting is OK, the screen will display as following. Changing a Password 1. Removing a Password Follow these steps: 1. If desired, you can enable the Password on boot parameter. Type the current password in the Enter Current Password...
Service Guide for TravelMate 5320, 5720, 5720G, Extensa 5220, 5620
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Select "2" 3. Key in "0KJFN42" or "UVEIQ96" to solve HDD password locked problem, you can run HDD_PW.EXE 1. K If you key in wrong HDD password for three time, "HDD password error code" would display on the screen. Choose one upper-case string K Reboot system and key in "hdd_pw 15494 0" 2. Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: K If you need to HDD user password. 52 Chapter 2 See the image below.
Select "2" 3. Key in "0KJFN42" or "UVEIQ96" to solve HDD password locked problem, you can run HDD_PW.EXE 1. K If you key in wrong HDD password for three time, "HDD password error code" would display on the screen. Choose one upper-case string K Reboot system and key in "hdd_pw 15494 0" 2. Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: K If you need to HDD user password. 52 Chapter 2 See the image below.
Service Guide for TravelMate 5320, 5720, 5720G, Extensa 5220, 5620
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Removing the LCD Module 1. 2. 3. 4. 5. See "Removing the Keyboard" on page 74. See "Removing the Middle Cover and the Power Board" on page 76. 78 Chapter 3 See "Removing the Lower Cover" on page 60. See "Removing the Battery Pack" on page 62. See "Removing the WLAN Board Modules" on page 64. Disconnect the keyboard cable from the main board to remove the keyboard. 5.
Removing the LCD Module 1. 2. 3. 4. 5. See "Removing the Keyboard" on page 74. See "Removing the Middle Cover and the Power Board" on page 76. 78 Chapter 3 See "Removing the Lower Cover" on page 60. See "Removing the Battery Pack" on page 62. See "Removing the WLAN Board Modules" on page 64. Disconnect the keyboard cable from the main board to remove the keyboard. 5.
Service Guide for TravelMate 5320, 5720, 5720G, Extensa 5220, 5620
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... antenna cables from the back cover. 13. Remove the tape holding the internal microphone in place. See "Removing the WLAN Board Modules" on page 78. Removing the Internal Microphone and Web Camera 1. 2. 3. 4. 5. 6. 7. 8. 9. See "Removing the LCD Bezel" on page 97. 11. See "Removing the Left and Right Hinge" on page 94. Release the internal microphone cable from the back cover. See "Removing the Lower Cover" on page 60. See "Removing the Battery Pack...
... antenna cables from the back cover. 13. Remove the tape holding the internal microphone in place. See "Removing the WLAN Board Modules" on page 78. Removing the Internal Microphone and Web Camera 1. 2. 3. 4. 5. 6. 7. 8. 9. See "Removing the LCD Bezel" on page 97. 11. See "Removing the Left and Right Hinge" on page 94. Release the internal microphone cable from the back cover. See "Removing the Lower Cover" on page 60. See "Removing the Battery Pack...
Service Guide for TravelMate 5320, 5720, 5720G, Extensa 5220, 5620
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...Reconnect hard disk drive connector. "Load Default Settings" in BIOS Setup Utility. see "Keyboard or Auxiliary Input Device Check" on page 102. RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. CPU BIOS Update Code Mismatch 2. Thermal critical High In this situation BIOS will be shown before "Equipment Configuration Error") Memory Error at offset: nnnn System battery is specified. Unlock external keyboard Run "Load Default Settings" in BIOS Setup Utility. Unlock key switch Monitor type does not match CMOS - Default configuration used Chapter...
...Reconnect hard disk drive connector. "Load Default Settings" in BIOS Setup Utility. see "Keyboard or Auxiliary Input Device Check" on page 102. RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. CPU BIOS Update Code Mismatch 2. Thermal critical High In this situation BIOS will be shown before "Equipment Configuration Error") Memory Error at offset: nnnn System battery is specified. Unlock external keyboard Run "Load Default Settings" in BIOS Setup Utility. Unlock key switch Monitor type does not match CMOS - Default configuration used Chapter...
Service Guide for TravelMate 5320, 5720, 5720G, Extensa 5220, 5620
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... vectors POST device initialization Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines...
... vectors POST device initialization Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines...
Service Guide for TravelMate 5320, 5720, 5720G, Extensa 5220, 5620
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... I/O ports Configure Motherboard Configurable Devices (optional) Initialize BIOS Area Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of day Check key lock Initialize Typematic rate Erase F2 prompt Scan for F2 key stroke Enter SETUP Clear Boot flag Check for option ROMs. One long, two short beeps on checksum failure. Check for SMART drive (optional) Shadow option ROMs Set up Power Management Initialize security engine (optional) Enable hardware interrupts...
... I/O ports Configure Motherboard Configurable Devices (optional) Initialize BIOS Area Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of day Check key lock Initialize Typematic rate Erase F2 prompt Scan for F2 key stroke Enter SETUP Clear Boot flag Check for option ROMs. One long, two short beeps on checksum failure. Check for SMART drive (optional) Shadow option ROMs Set up Power Management Initialize security engine (optional) Enable hardware interrupts...
Service Guide for TravelMate 5320, 5720, 5720G, Extensa 5220, 5620
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... Enter BIOS Utility to -FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work ). Indicator-Related Symptoms Symptom / Error Indicator incorrectly remains off or on page 103. Battery pack Power adapter Hard drive & battery connection board System board Power source (battery pack and power adapter). Chapter 4 115 See "Power System Check" on . Battery pack Power adapter Hard drive & battery connection board System board The system doesn't power-on page 103. Keyboard (if contrast and brightness function key doesn't work LCD is too dark LCD brightness...
... Enter BIOS Utility to -FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work ). Indicator-Related Symptoms Symptom / Error Indicator incorrectly remains off or on page 103. Battery pack Power adapter Hard drive & battery connection board System board Power source (battery pack and power adapter). Chapter 4 115 See "Power System Check" on . Battery pack Power adapter Hard drive & battery connection board System board The system doesn't power-on page 103. Keyboard (if contrast and brightness function key doesn't work LCD is too dark LCD brightness...
Service Guide for TravelMate 5320, 5720, 5720G, Extensa 5220, 5620
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... mode. Action in Sequence Enter BIOS Setup Utility to Disk (S4)" on page 105. Power Management-Related Symptoms Symptom / Error The system will not enter hibernation Action in Sequence PCMCIA slot assembly System board PCMCIA slot assembly Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound. Touchpad Keyboard Hard disk connection board Hard disk drive System board See "Save to Disk (S4)" on page 103. Internal speakers make noise or emit no sound comes from the computer. LCD cover switch System board Audio driver...
... mode. Action in Sequence Enter BIOS Setup Utility to Disk (S4)" on page 105. Power Management-Related Symptoms Symptom / Error The system will not enter hibernation Action in Sequence PCMCIA slot assembly System board PCMCIA slot assembly Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound. Touchpad Keyboard Hard disk connection board Hard disk drive System board See "Save to Disk (S4)" on page 103. Internal speakers make noise or emit no sound comes from the computer. LCD cover switch System board Audio driver...
Service Guide for TravelMate 5320, 5720, 5720G, Extensa 5220, 5620
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... board Serial or parallel port device problems. Keyboard/Touchpad-Related Symptoms Symptom / Error Keyboard (one or more keys) does not work correctly. Refresh battery (continue use battery until power off, then charge battery). System hangs intermittently. External display does not work . Action in Windows doesn't go higher than 90%. Power Management-Related Symptoms Symptom / Error The system doesn't resume from standby mode after opening the LCD. Action in Sequence Enter BIOS Setup Utility to Enabled. Battery pack System board Reconnect hard disk/CD-ROM drives. USB...
... board Serial or parallel port device problems. Keyboard/Touchpad-Related Symptoms Symptom / Error Keyboard (one or more keys) does not work correctly. Refresh battery (continue use battery until power off, then charge battery). System hangs intermittently. External display does not work . Action in Windows doesn't go higher than 90%. Power Management-Related Symptoms Symptom / Error The system doesn't resume from standby mode after opening the LCD. Action in Sequence Enter BIOS Setup Utility to Enabled. Battery pack System board Reconnect hard disk/CD-ROM drives. USB...
Service Guide for TravelMate 5320, 5720, 5720G, Extensa 5220, 5620
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... (IFC-ILCB/DV) IBM EtherJet CardBus Adapter 10/100 Cisco Wireless LAN Card 802.11a NETGEAR Wireless LAN card 802.11a Toshiba Type B for Bluetooth 128K ISDN Card Vodafone QL1ACC-21581 3G/GPRS card Sony Ericsson GC83 GPRS card Sony Ericsson GC89 GPRS card ExpressCard Test Express Card Abcom 5-in-1 Adapter ExpressCard Reader Abcom GigaLan ExpressCard Sunix ECF2400 2 Ports 1394A ExpressCard Memory Card Test (SD/MS/MMC/SM/CF...
... (IFC-ILCB/DV) IBM EtherJet CardBus Adapter 10/100 Cisco Wireless LAN Card 802.11a NETGEAR Wireless LAN card 802.11a Toshiba Type B for Bluetooth 128K ISDN Card Vodafone QL1ACC-21581 3G/GPRS card Sony Ericsson GC83 GPRS card Sony Ericsson GC89 GPRS card ExpressCard Test Express Card Abcom 5-in-1 Adapter ExpressCard Reader Abcom GigaLan ExpressCard Sunix ECF2400 2 Ports 1394A ExpressCard Memory Card Test (SD/MS/MMC/SM/CF...