TravelMate 290 Service Guide
Page 8
... Diskette Drive Check 62 External CD-ROM/DVD-ROM Drive Check 62 Keyboard or Auxiliary Input Device Check 63 Memory Check 63 Power System Check 63 Touchpad Check 65 Display Check 65 Sound Check 66 Insyde MobilePro BIOS POST Beep Code and POST Messages 67 Index... Symptom-to-FRU Error Message 69 Intermittent Problems 72 Undetermined Problems 73 Chapter 5 Jumper and Connector Locations 75 Top View 75 SW1 Settings (Lid switch 76 SW3 Settings(Kill Switch 76 Bottom View 77 Chapter 6 FRU (Field Replaceable Unit) List 79 TravelMate 290 Series 94 Appendix A Model Definition and ...
... Diskette Drive Check 62 External CD-ROM/DVD-ROM Drive Check 62 Keyboard or Auxiliary Input Device Check 63 Memory Check 63 Power System Check 63 Touchpad Check 65 Display Check 65 Sound Check 66 Insyde MobilePro BIOS POST Beep Code and POST Messages 67 Index... Symptom-to-FRU Error Message 69 Intermittent Problems 72 Undetermined Problems 73 Chapter 5 Jumper and Connector Locations 75 Top View 75 SW1 Settings (Lid switch 76 SW3 Settings(Kill Switch 76 Bottom View 77 Chapter 6 FRU (Field Replaceable Unit) List 79 TravelMate 290 Series 94 Appendix A Model Definition and ...
TravelMate 290 Service Guide
Page 69
...-Acer products, prototype cards, or modified options can check the following: power cords are properly connected and secured; Other symptoms (i.e. After you perform visual inspection you fellow this model (TravelMate 290 series). Symptoms (Verified) Power failure. (The power indicator does not go to "Insyde MobilePro BIOS POST Beep Code and POST Messages" on page 67 "Intermittent Problems...
...-Acer products, prototype cards, or modified options can check the following: power cords are properly connected and secured; Other symptoms (i.e. After you perform visual inspection you fellow this model (TravelMate 290 series). Symptoms (Verified) Power failure. (The power indicator does not go to "Insyde MobilePro BIOS POST Beep Code and POST Messages" on page 67 "Intermittent Problems...
TravelMate 290 Service Guide
Page 71
... repeat the failing operation. If the keyboard cable connection is fully installed into the connector. However, if you suspect a power problem, see the appropriate power supply check in the connector on page 65 Chapter 4 63 then check that the flexible cable extending from the keyboard is...2. Remove the battery pack. 2. Memory Check Memory errors might stop system operations, show error messages on the computer using each of the problem, power on the screen, or hang the system. A loose connection can cause an error. Keyboard or Auxiliary Input Device Check Remove the external...
... repeat the failing operation. If the keyboard cable connection is fully installed into the connector. However, if you suspect a power problem, see the appropriate power supply check in the connector on page 65 Chapter 4 63 then check that the flexible cable extending from the keyboard is...2. Remove the battery pack. 2. Memory Check Memory errors might stop system operations, show error messages on the computer using each of the problem, power on the screen, or hang the system. A loose connection can cause an error. Keyboard or Auxiliary Input Device Check Remove the external...
TravelMate 290 Service Guide
Page 72
...see "Check the Power Adapter" on page 73. See the following : T Replace the main board. T If the problem is not correct, replace the power adapter. 2. NOTE: An audible noise from the computer and measure the output voltage at the plug of the power adapter for correct ...continuity and installation. 4. Check the Power Adapter Unplug the power adapter cable from the power adapter does not always...
...see "Check the Power Adapter" on page 73. See the following : T Replace the main board. T If the problem is not correct, replace the power adapter. 2. NOTE: An audible noise from the computer and measure the output voltage at the plug of the power adapter for correct ...continuity and installation. 4. Check the Power Adapter Unplug the power adapter cable from the power adapter does not always...
TravelMate 290 Service Guide
Page 73
... replace a non-defective FRU: 1. No service actions are necessary if the pointer movement stops in the screen for Current Power Source and Total Battery Power Remaining are correct. 3. If the problem Chapter 4 65 If the voltage is still less than 50% of time. If the PS/2 mouse does not work ...computer. 2. Run utility with the PS/2 mouse function and check if the mouse is not a hardware problem. In Power Meter, confirm that has less than 7.5 Vdc after you identify first the problem is seated properly. If the touch pad still does not work, then replace the FPC on next step...
... replace a non-defective FRU: 1. No service actions are necessary if the pointer movement stops in the screen for Current Power Source and Total Battery Power Remaining are correct. 3. If the problem Chapter 4 65 If the voltage is still less than 50% of time. If the PS/2 mouse does not work ...computer. 2. Run utility with the PS/2 mouse function and check if the mouse is not a hardware problem. In Power Meter, confirm that has less than 7.5 Vdc after you identify first the problem is seated properly. If the touch pad still does not work, then replace the FPC on next step...
TravelMate 290 Service Guide
Page 75
...N/A N/A N/A "KEYBOARD CONTROLLER FAILURE" "KEYBOARD FAILURE" "CMOS FAILURE - No RAM installed. The keyboard fails to battery power loss. Parity error during memory test at unknown location. Others may indicate a problem with the self-test command. long, short, short short, short, short; RUN SCU" "CMOS CHECKSUM INVALID - Keyboard... the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or ...
...N/A N/A N/A "KEYBOARD CONTROLLER FAILURE" "KEYBOARD FAILURE" "CMOS FAILURE - No RAM installed. The keyboard fails to battery power loss. Parity error during memory test at unknown location. Others may indicate a problem with the self-test command. long, short, short short, short, short; RUN SCU" "CMOS CHECKSUM INVALID - Keyboard... the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or ...
TravelMate 290 Service Guide
Page 79
Power off. Ensure the telephone cable is firmly connected into the telephone wall ...Symptoms Symptom / Error Action in Sequence Internal modem does not work correctly. Action in this list and the problem remains, see "Undetermined Problems" on page 73. Keyboard Main board Reconnect touch pad cable. Modem phone port is an error beep. ... device cable is firmly plugged into the USB ports. Test one or more keys) does not work correctly Print problems. Action in the "System Devices" of the computer. Chapter 4 71 Onboard Devices Configuration Run parallel port test ...
Power off. Ensure the telephone cable is firmly connected into the telephone wall ...Symptoms Symptom / Error Action in Sequence Internal modem does not work correctly. Action in this list and the problem remains, see "Undetermined Problems" on page 73. Keyboard Main board Reconnect touch pad cable. Modem phone port is an error beep. ... device cable is firmly plugged into the USB ports. Test one or more keys) does not work correctly Print problems. Action in the "System Devices" of the computer. Chapter 4 71 Onboard Devices Configuration Run parallel port test ...
TravelMate 290 Service Guide
Page 80
.... Rerun the test to isolate the problem. 2. Run the diagnostic test for several times to verify that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. If an error is detected by the main battery test, see "Check the Power Adapter" on page 64 If...
.... Rerun the test to isolate the problem. 2. Run the diagnostic test for several times to verify that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. If an error is detected by the main battery test, see "Check the Power Adapter" on page 64 If...
TravelMate 290 Service Guide
Page 81
... problem remains, replace the following devices: T Non-Acer devices T Printer, mouse, and other external devices T Battery pack T Hard disk drive T DIMM T CD-ROM/Diskette drive Module T PC Cards 4. If any problems are incorrect, whether a short circuit is suspected, or whether the system is operating correctly. (See "Power ... or disconnect all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the following FRU one at a time. If the problem does not recur, reconnect the removed devices one at a time until you find the...
... problem remains, replace the following devices: T Non-Acer devices T Printer, mouse, and other external devices T Battery pack T Hard disk drive T DIMM T CD-ROM/Diskette drive Module T PC Cards 4. If any problems are incorrect, whether a short circuit is suspected, or whether the system is operating correctly. (See "Power ... or disconnect all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the following FRU one at a time. If the problem does not recur, reconnect the removed devices one at a time until you find the...
TravelMate 290 Service Guide
Page 113
... CD-ROM Drive Check 62 F Features 1 Flash Utility 42 Floppy Disk removing the 57 FRU (Field Replaceable Unit) List 79 I Intermittent Problems 72 J Jumper and Connector Locations 75 Top View 75 K Index Index Keyboard or Auxiliary Input Device Check 63 M Machine Disassembly 43 Memory ...Check 63 Model Definition 94 Modem Combo Card external 49 O Online Support Information 103 P Panel Bottom 11 Power System Check Battery Pack 65 Power Adapter 64, 65 R RMA 79 S System Check Procedures 62 System Diagnostic Diskette 42 System Utilities 33 System Utility Diskette 42...
... CD-ROM Drive Check 62 F Features 1 Flash Utility 42 Floppy Disk removing the 57 FRU (Field Replaceable Unit) List 79 I Intermittent Problems 72 J Jumper and Connector Locations 75 Top View 75 K Index Index Keyboard or Auxiliary Input Device Check 63 M Machine Disassembly 43 Memory ...Check 63 Model Definition 94 Modem Combo Card external 49 O Online Support Information 103 P Panel Bottom 11 Power System Check Battery Pack 65 Power Adapter 64, 65 R RMA 79 S System Check Procedures 62 System Diagnostic Diskette 42 System Utilities 33 System Utility Diskette 42...
TravelMate 290 User's Guide
Page 53
... optimized, and you may need to run this utility. However, if you encounter configuration problems, you do not need to run it. To activate the BIOS Utility, press F2 during the POST (power-on self-test) while the TravelMate logo is a hardware configuration program built into your computer's BIOS (basic input/output system...
... optimized, and you may need to run this utility. However, if you encounter configuration problems, you do not need to run it. To activate the BIOS Utility, press F2 during the POST (power-on self-test) while the TravelMate logo is a hardware configuration program built into your computer's BIOS (basic input/output system...
TravelMate 290 User's Guide
Page 82
... O online services 54 options memory upgrade 42 P password 33 types 33 PC Card 40 ejecting 41 inserting 41 ports 37 POST (power-on self-test) 45 printer troubleshooting 51 problems 49 CD-ROM 50 display 49 keyboard 50 printer 51 startup 49 troubleshooting 48 Q questions setting location for modem use 51 S safety...
... O online services 54 options memory upgrade 42 P password 33 types 33 PC Card 40 ejecting 41 inserting 41 ports 37 POST (power-on self-test) 45 printer troubleshooting 51 problems 49 CD-ROM 50 display 49 keyboard 50 printer 51 startup 49 troubleshooting 48 Q questions setting location for modem use 51 S safety...
TravelMate 290E Service Guide
Page 8
Table of Contents External CD-ROM/DVD-ROM Drive Check 62 Keyboard or Auxiliary Input Device Check 63 Memory Check 63 Power System Check 63 Touchpad Check 65 Display Check 65 Sound Check 66 Insyde MobilePro BIOS POST Beep Code and POST Messages ... Undetermined Problems 73 Chapter 5 Jumper and Connector Locations 75 Top View 75 SW1 Settings (Lid switch 76 SW3 Settings(Kill Switch 76 Bottom View 77 Chapter 6 FRU (Field Replaceable Unit) List 79 TravelMate 290E Series 94 Appendix A Model Definition and Configuration 94 Appendix B Test Compatible Components 95 Microsoft®...
Table of Contents External CD-ROM/DVD-ROM Drive Check 62 Keyboard or Auxiliary Input Device Check 63 Memory Check 63 Power System Check 63 Touchpad Check 65 Display Check 65 Sound Check 66 Insyde MobilePro BIOS POST Beep Code and POST Messages ... Undetermined Problems 73 Chapter 5 Jumper and Connector Locations 75 Top View 75 SW1 Settings (Lid switch 76 SW3 Settings(Kill Switch 76 Bottom View 77 Chapter 6 FRU (Field Replaceable Unit) List 79 TravelMate 290E Series 94 Appendix A Model Definition and Configuration 94 Appendix B Test Compatible Components 95 Microsoft®...
TravelMate 290E Service Guide
Page 69
...power indicator does not go to "Insyde MobilePro BIOS POST Beep Code and POST Messages" on page 67 "Intermittent Problems" on page 72 "Undetermined Problems" on page 73 Chapter 4 61 POST detects an error and displayed messages on page 63. After you perform visual inspection you fellow this model (TravelMate...by attempting to test this chapter's instructions. LCD display problems or others). Non-Acer products, prototype cards, or modified options can cause malfunction. Symptoms cannot be re-created (intermittent problems). Other symptoms (i.e. Obtain the failed symptoms in as...
...power indicator does not go to "Insyde MobilePro BIOS POST Beep Code and POST Messages" on page 67 "Intermittent Problems" on page 72 "Undetermined Problems" on page 73 Chapter 4 61 POST detects an error and displayed messages on page 63. After you perform visual inspection you fellow this model (TravelMate...by attempting to test this chapter's instructions. LCD display problems or others). Non-Acer products, prototype cards, or modified options can cause malfunction. Symptoms cannot be re-created (intermittent problems). Other symptoms (i.e. Obtain the failed symptoms in as...
TravelMate 290E Service Guide
Page 71
... by the battery pack. However, if you suspect a power problem, see the appropriate power supply check in the connector on the screen, or hang the system. Power System Check To verify the symptom of the problem, power on page 65 Chapter 4 63 Currently, we do the following power sources: 1. You may test the memory with this computer...
... by the battery pack. However, if you suspect a power problem, see the appropriate power supply check in the connector on the screen, or hang the system. Power System Check To verify the symptom of the problem, power on page 65 Chapter 4 63 Currently, we do the following power sources: 1. You may test the memory with this computer...
TravelMate 290E Service Guide
Page 72
...1. If the operational charge does not work, see "Undetermined Problems" on page 64. 64 Chapter 4 T If the problem is not correct, go to the next step. If the DC-IN indicator does not light up, check the power cord of the power adapter cable. If the voltage is not correct, replace the... power adapter. 2. T If the voltage is not corrected, see "Check the Power Adapter" on page...
...1. If the operational charge does not work, see "Undetermined Problems" on page 64. 64 Chapter 4 T If the problem is not correct, go to the next step. If the DC-IN indicator does not light up, check the power cord of the power adapter cable. If the voltage is not correct, replace the... power adapter. 2. T If the voltage is not corrected, see "Check the Power Adapter" on page...
TravelMate 290E Service Guide
Page 73
... if the parameters shown in the computer. From Hardware: 1. The computer can occur when a slight, steady pressure is not a hardware problem. Power off the computer. 2. If the charge indicator still does not emit, replace the battery pack. This self-acting pointer movement can automatically... After rebooting, run the display test again. If the problem Chapter 4 65 Touchpad Check If the touchpad doesn't work , then replace the FPC on the screen for Current Power Source and Total Battery Power Remaining are necessary if the pointer movement stops in control Panel...
... if the parameters shown in the computer. From Hardware: 1. The computer can occur when a slight, steady pressure is not a hardware problem. Power off the computer. 2. If the charge indicator still does not emit, replace the battery pack. This self-acting pointer movement can automatically... After rebooting, run the display test again. If the problem Chapter 4 65 Touchpad Check If the touchpad doesn't work , then replace the FPC on the screen for Current Power Source and Total Battery Power Remaining are necessary if the pointer movement stops in control Panel...
TravelMate 290E Service Guide
Page 75
... with a device, such as the way it has been configured. Chapter 4 67 The most likely cause is connected. Others may indicate a problem with the self-test command. No video device found. Parity error during POST. Do not replace a non-defective FRU. NOTE: Most of them...information about connected devices. short, short, long short, short, short; RAM refresh circuit does not function properly. Keyboard controller failed to battery power loss. The keyboard fails to be replaced when servicing a computer. This index can also help you make changes in the computer. short, ...
... with a device, such as the way it has been configured. Chapter 4 67 The most likely cause is connected. Others may indicate a problem with the self-test command. No video device found. Parity error during POST. Do not replace a non-defective FRU. NOTE: Most of them...information about connected devices. short, short, long short, short, short; RAM refresh circuit does not function properly. Keyboard controller failed to battery power loss. The keyboard fails to be replaced when servicing a computer. This index can also help you make changes in the computer. short, ...
TravelMate 290E Service Guide
Page 79
... work . Chapter 4 71 Peripheral-Related Symptoms Symptom / Error System configuration does not match the installed devices. Power off. Action in this list and the problem remains, see "Undetermined Problems" on page 73. Modem port is firmly plugged into the USB ports. See if there is secured to ... FPC Audio/Touch pad board Main board Modem-Related Symptoms Symptom / Error Action in Sequence Internal modem does not work correctly Print problems. Action in the "System Devices" of BIOS Setup Utility is firmly connected into the telephone wall socket and the modem port of...
... work . Chapter 4 71 Peripheral-Related Symptoms Symptom / Error System configuration does not match the installed devices. Power off. Action in this list and the problem remains, see "Undetermined Problems" on page 73. Modem port is firmly plugged into the USB ports. See if there is secured to ... FPC Audio/Touch pad board Main board Modem-Related Symptoms Symptom / Error Action in Sequence Internal modem does not work correctly Print problems. Action in the "System Devices" of BIOS Setup Utility is firmly connected into the telephone wall socket and the modem port of...
TravelMate 290E Service Guide
Page 80
...there are no error is detected, do the following: 1. Intermittent Problems Intermittent system hang problems can be considered only when a recurring problem exists. If an error is detected by the main battery test, see "Check the Power Adapter" on page 64 If an error is detected by the display...test for several times to verify that have nothing to -FRU Error Message" on page 69 . If any FRU. 3. When analyzing an intermittent problem, do not replace any error is detected by a variety of Symptom-to do with a hardware defect, such as: cosmic radiation, electrostatic discharge...
...there are no error is detected, do the following: 1. Intermittent Problems Intermittent system hang problems can be considered only when a recurring problem exists. If an error is detected by the main battery test, see "Check the Power Adapter" on page 64 If an error is detected by the display...test for several times to verify that have nothing to -FRU Error Message" on page 69 . If any FRU. 3. When analyzing an intermittent problem, do not replace any error is detected by a variety of Symptom-to do with a hardware defect, such as: cosmic radiation, electrostatic discharge...