TravelMate 2420 / Aspire 3620 Service Guide
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...those given in this printed Service Guide. You MUST use the list provided by your Acer office may have decided to -date information available on card, modem, or extra memory capability). To better fit local market requirements and enhance product competitiveness, your regional offices or... service guide. In such cases, please contact your regional office MAY have a DIFFERENT part number code to order FRU parts for Acer's "global" product offering. Please note WHEN ORDERING FRU PARTS, that you with all technical information relating to the BASIC CONFIGURATION decided...
...those given in this printed Service Guide. You MUST use the list provided by your Acer office may have decided to -date information available on card, modem, or extra memory capability). To better fit local market requirements and enhance product competitiveness, your regional offices or... service guide. In such cases, please contact your regional office MAY have a DIFFERENT part number code to order FRU parts for Acer's "global" product offering. Please note WHEN ORDERING FRU PARTS, that you with all technical information relating to the BASIC CONFIGURATION decided...
TravelMate 2420 / Aspire 3620 Service Guide
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... of Contents Chapter 1 System Specifications 1 Features 1 System Block Diagram 3 Board Layout 4 Top View 4 Bottom View 5 Your Acer Notebook tour 7 Aspire 3620 front View 7 TravelMate 2420 front view 8 Closed Front View 9 Left View 10 Right View 10 Rear Panel 11 Bottom Panel 11 Indicators 12 Easy-Launch ...Disassembly Procedure Flowchart 51 Removing the Battery Pack 53 Removing the Wireless LAN Card/the HDD Module/the Memory/ the ODD Module and the LCD Module 54 Removing the Memory and the HDD Module 54 Removing the ODD Module 55 Removing the LCD Module 55 Disassembling the ...
... of Contents Chapter 1 System Specifications 1 Features 1 System Block Diagram 3 Board Layout 4 Top View 4 Bottom View 5 Your Acer Notebook tour 7 Aspire 3620 front View 7 TravelMate 2420 front view 8 Closed Front View 9 Left View 10 Right View 10 Rear Panel 11 Bottom Panel 11 Indicators 12 Easy-Launch ...Disassembly Procedure Flowchart 51 Removing the Battery Pack 53 Removing the Wireless LAN Card/the HDD Module/the Memory/ the ODD Module and the LCD Module 54 Removing the Memory and the HDD Module 54 Removing the ODD Module 55 Removing the LCD Module 55 Disassembling the ...
TravelMate 2420 / Aspire 3620 Service Guide
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... Chapter 4 Troubleshooting 65 System Check Procedures 66 External Diskette Drive Check 66 External CD-ROM Drive Check 66 Keyboard or Auxiliary Input Device Check 66 Memory check 67 Power System Check 67 Touchpad Check 69 Power-On Self-Test (POST) Error Message 70 Index of Error Messages 71 Phoenix BIOS Beep... 81 Undetermined Problems 82 Chapter 5 Jumper and Connector Locations 83 Top View 83 Bottom View 84 Chapter 6 FRU (Field Replaceable Unit) List 85 Aspire 3620/TravelMate 2420 Exploded Diagram 86 2
... Chapter 4 Troubleshooting 65 System Check Procedures 66 External Diskette Drive Check 66 External CD-ROM Drive Check 66 Keyboard or Auxiliary Input Device Check 66 Memory check 67 Power System Check 67 Touchpad Check 69 Power-On Self-Test (POST) Error Message 70 Index of Error Messages 71 Phoenix BIOS Beep... 81 Undetermined Problems 82 Chapter 5 Jumper and Connector Locations 83 Top View 83 Bottom View 84 Chapter 6 FRU (Field Replaceable Unit) List 85 Aspire 3620/TravelMate 2420 Exploded Diagram 86 2
TravelMate 2420 / Aspire 3620 Service Guide
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... T 16.7 million colors T Intel® GMA 900 integrated 3D graphics, with PTT approval; Acer SignalUpTM technology support Chapter 1 1 Chapter 1 System Specifications Features Below is a brief summary of VRAM, supporting Microsoft® directX® 9.0 and dual independent display T ... M 370/380/390 Processor (1 MB L2 cache, 1.50/1.60/1.70GHz, 400MHz FSB) T Intel® 910GML+ICH6M T Two DIMM slots support 128MB to 2GB system memory Display and graphics T 14.1" WXGA color TFT LCD, 1280 x 800 pixel resolution, supporting simultaneous multi-window viewing on -LAN ready T WLAN: integrated...
... T 16.7 million colors T Intel® GMA 900 integrated 3D graphics, with PTT approval; Acer SignalUpTM technology support Chapter 1 1 Chapter 1 System Specifications Features Below is a brief summary of VRAM, supporting Microsoft® directX® 9.0 and dual independent display T ... M 370/380/390 Processor (1 MB L2 cache, 1.50/1.60/1.70GHz, 400MHz FSB) T Intel® 910GML+ICH6M T Two DIMM slots support 128MB to 2GB system memory Display and graphics T 14.1" WXGA color TFT LCD, 1280 x 800 pixel resolution, supporting simultaneous multi-window viewing on -LAN ready T WLAN: integrated...
TravelMate 2420 / Aspire 3620 Service Guide
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Indicators The computer has four easy-to-read status indicators on the upper-right above the keyboard, and four on the front panel. Aspire 3620: TravelMate 2420: The power, battery and wireless communication status indicators are visible even when the LCD display is closed. 12 Chapter 1 3 Hard disk bay Houses the computer's hard disk (secured with screws) 4 Memory compartment Houses the computer's main memory. 5 Battery release latch Release the battery for removal. 6 Battery bay Houses the computer's battery pack.
Indicators The computer has four easy-to-read status indicators on the upper-right above the keyboard, and four on the front panel. Aspire 3620: TravelMate 2420: The power, battery and wireless communication status indicators are visible even when the LCD display is closed. 12 Chapter 1 3 Hard disk bay Houses the computer's hard disk (secured with screws) 4 Memory compartment Houses the computer's main memory. 5 Battery release latch Release the battery for removal. 6 Battery bay Houses the computer's battery pack.
TravelMate 2420 / Aspire 3620 Service Guide
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... your files from being accessed by optimizing disk space, memory and registry settings. T Acer ePower Management extends battery power via versatile usage profiles. It is handy file encryption utility that protexts your new Acer notebook. T Acer eSettings Management accesses system information and adjusts settings easily. T Acer ePresentation Management connects to launch the Empowering Technology menu...
... your files from being accessed by optimizing disk space, memory and registry settings. T Acer ePower Management extends battery power via versatile usage profiles. It is handy file encryption utility that protexts your new Acer notebook. T Acer eSettings Management accesses system information and adjusts settings easily. T Acer ePresentation Management connects to launch the Empowering Technology menu...
TravelMate 2420 / Aspire 3620 Service Guide
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... sure to remember or write down your password. 22 Chapter 1 includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives, USB memory card readers, IEEE 1394 disk drives and any of the three kinds of CD-ROM or DVD-ROM drives. If you may apply lock to... be mounted as a file system when plugged into the system. T Removable data devices - includes any reboot necessary, and will immediately be set a password, Acer eLock Management will reset back to the initial status with all locks removed. Lock(s) will remain locked after rebooting, until unlocked. To activate...
... sure to remember or write down your password. 22 Chapter 1 includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives, USB memory card readers, IEEE 1394 disk drives and any of the three kinds of CD-ROM or DVD-ROM drives. If you may apply lock to... be mounted as a file system when plugged into the system. T Removable data devices - includes any reboot necessary, and will immediately be set a password, Acer eLock Management will reset back to the initial status with all locks removed. Lock(s) will remain locked after rebooting, until unlocked. To activate...
TravelMate 2420 / Aspire 3620 Service Guide
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Acer ePerformance Management Acer ePerformance Management is a system optimization tool that boosts the performance of your Acer notebook. It provides you with the following options to enhance overall system performance: T Memory optimization - T Disk optimization - improves the usability and performance of your Windows XP system. releases unused memory and check usage. removes unneeded items and files. Chapter 1 23 T Speed optimization -
Acer ePerformance Management Acer ePerformance Management is a system optimization tool that boosts the performance of your Acer notebook. It provides you with the following options to enhance overall system performance: T Memory optimization - T Disk optimization - improves the usability and performance of your Windows XP system. releases unused memory and check usage. removes unneeded items and files. Chapter 1 23 T Speed optimization -
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... click on buttons to turn the following functions on the main screen. Create new power scheme 1. Acer ePower Management Acer ePower Management features a straightforward user interface. Entertainment, Presentation, Word Processing, and Maximum Battery. Choose ...existing scheme to three of the window. 26 Chapter 1 You can define up to use as a template. 3. The new profile will appear on /off: Wireless LAN, Bluetooth, CardBus, Memory...
... click on buttons to turn the following functions on the main screen. Create new power scheme 1. Acer ePower Management Acer ePower Management features a straightforward user interface. Entertainment, Presentation, Word Processing, and Maximum Battery. Choose ...existing scheme to three of the window. 26 Chapter 1 You can define up to use as a template. 3. The new profile will appear on /off: Wireless LAN, Bluetooth, CardBus, Memory...
TravelMate 2420 / Aspire 3620 Service Guide
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...control 2st level cache control Cache scheme control System Memory Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Specification Phneoix 3A03 PMC PM39LV040, 512KX8 CMOS...360/370/380 Processor Always enabled Always enabled Fixed in write-back Specification Built-in Intel® 910GML 0MB (no on-board memory) 2 sockets 1024MB 2G (by two 1024MB SO-DIMM module) DDR 2 Synchronous DRAM 400 MHz 1.8V and 0.9V 200-pin soDIMM You...
...control 2st level cache control Cache scheme control System Memory Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Specification Phneoix 3A03 PMC PM39LV040, 512KX8 CMOS...360/370/380 Processor Always enabled Always enabled Fixed in write-back Specification Built-in Intel® 910GML 0MB (no on-board memory) 2 sockets 1024MB 2G (by two 1024MB SO-DIMM module) DDR 2 Synchronous DRAM 400 MHz 1.8V and 0.9V 200-pin soDIMM You...
TravelMate 2420 / Aspire 3620 Service Guide
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...support compliant with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be reversed. Memory Combinations 0MB 0MB 0MB 0MB 128MB 128MB 128MB 128MB 256MB 256MB 256MB 256MB 512MB 512MB 512MB 512MB 1024MB 1024MB 1024MB 1024MB 1024MB Slot 1 ...256MB 384MB 640MB 1152MB 384MB 512MB 768MB 1280MB 640MB 768MB 1024MB 1536MB 1024MB 1152MB 1280MB 1536MB 2048MB NOTE: Above table lists some system memory configurations. You may combine DIMMs with ACPI 2.0 PCI v2.2 Modem Interface Item Data modem data baud rate (bps) Supports modem protocol...
...support compliant with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be reversed. Memory Combinations 0MB 0MB 0MB 0MB 128MB 128MB 128MB 128MB 256MB 256MB 256MB 256MB 512MB 512MB 512MB 512MB 1024MB 1024MB 1024MB 1024MB 1024MB Slot 1 ...256MB 384MB 640MB 1152MB 384MB 512MB 768MB 1280MB 640MB 768MB 1024MB 1536MB 1024MB 1152MB 1280MB 1536MB 2048MB NOTE: Above table lists some system memory configurations. You may combine DIMMs with ACPI 2.0 PCI v2.2 Modem Interface Item Data modem data baud rate (bps) Supports modem protocol...
TravelMate 2420 / Aspire 3620 Service Guide
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... (Ver. 2.0 for Authoring) 8. Combo Drive Interface Item Vendor & model name Performance Specification Transfer rate (KB/sec) Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage DVD-Dual Interface Item Vendor & model name Performance Specification Transfer rate (KB/...sec) Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage Audio Interface Item Audio Controller Audio onboard or optional ...
... (Ver. 2.0 for Authoring) 8. Combo Drive Interface Item Vendor & model name Performance Specification Transfer rate (KB/sec) Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage DVD-Dual Interface Item Vendor & model name Performance Specification Transfer rate (KB/...sec) Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage Audio Interface Item Audio Controller Audio onboard or optional ...
TravelMate 2420 / Aspire 3620 Service Guide
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... Mixed sound source Voice channel Sampling rate Internal microphone Internal speaker / Quantity Video Interface Item Chipset Package Interface Supports ZV (Zoomed Video) port Video Memory Item Chipset Memory size Interface USB Port Item Chipset USB Compliancy Level OHCI Number of USB port Location Serial port function control PCMCIA Port Item PCMCIA controller...
... Mixed sound source Voice channel Sampling rate Internal microphone Internal speaker / Quantity Video Interface Item Chipset Package Interface Supports ZV (Zoomed Video) port Video Memory Item Chipset Memory size Interface USB Port Item Chipset USB Compliancy Level OHCI Number of USB port Location Serial port function control PCMCIA Port Item PCMCIA controller...
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Shows system base memory size 510 MB Shows extended memory size [128MB] VGA memory size [Enabled] [Auto ] [Enabled] [Disabled] [Enabled] F1 Help Esc Exit ↑ ↓ Select Item ← → Select Menu F5/F6 Change Values Enter Select ... for your computer hardware information, and also includes basic setup parameters. PhoenixBIOS Setup Utility Information Main Security Boot Exit System Time: System Date: System Memory: Extended Memory: Video Memory Quiet Boot: Power on display: Network boot F12 Boot Menu D2D Recovery Item Specific Help [09:03:49] [11/29/2005] , , or ...
Shows system base memory size 510 MB Shows extended memory size [128MB] VGA memory size [Enabled] [Auto ] [Enabled] [Disabled] [Enabled] F1 Help Esc Exit ↑ ↓ Select Item ← → Select Menu F5/F6 Change Values Enter Select ... for your computer hardware information, and also includes basic setup parameters. PhoenixBIOS Setup Utility Information Main Security Boot Exit System Time: System Date: System Memory: Extended Memory: Video Memory Quiet Boot: Power on display: Network boot F12 Boot Menu D2D Recovery Item Specific Help [09:03:49] [11/29/2005] , , or ...
TravelMate 2420 / Aspire 3620 Service Guide
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...: The sub-items under each device will detect if any external display device is enabled. Parameter System Time System Date System Memory Extended Memory VGA Memory Quiet Boot Power on hard disc drive to store operation system and restore the system to create a hidden partition on display...function. The function allows the user to factory defaults. The table below describes the parameters in CRT (or projector) only mode. VGA Memory size=64/128MB Determines if Customer Logo will be displayed or not; Disabled: Customer Logo is not displayed, and Summary Screen is connected...
...: The sub-items under each device will detect if any external display device is enabled. Parameter System Time System Date System Memory Extended Memory VGA Memory Quiet Boot Power on hard disc drive to store operation system and restore the system to create a hidden partition on display...function. The function allows the user to factory defaults. The table below describes the parameters in CRT (or projector) only mode. VGA Memory size=64/128MB Determines if Customer Logo will be displayed or not; Disabled: Customer Logo is not displayed, and Summary Screen is connected...
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Use the Phlash utility to the bootable diskette. 3. NOTE: Please use the AC adaptor power supply when you use the Phlash. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you may not boot the system because the BIOS is required for the following conditions: T New versions of system ... not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you run the Phlash. 1. BIOS Flash Utility The BIOS flash memory update is not completely loaded.
Use the Phlash utility to the bootable diskette. 3. NOTE: Please use the AC adaptor power supply when you use the Phlash. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you may not boot the system because the BIOS is required for the following conditions: T New versions of system ... not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you run the Phlash. 1. BIOS Flash Utility The BIOS flash memory update is not completely loaded.
TravelMate 2420 / Aspire 3620 Service Guide
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... must first remove the keyboard, then disassemble the inside assembly frame in that need to be removed during servicing. Start Battery Middle Cover H*2 DIMM Cover Memory P*1 Keyboard ODD Module E*1 J*2 on bottom side K*2 on top side LCD Module E*1 on upper case assemby E*12 on bottom side F*3 on bottom side A*2 on rear side...
... must first remove the keyboard, then disassemble the inside assembly frame in that need to be removed during servicing. Start Battery Middle Cover H*2 DIMM Cover Memory P*1 Keyboard ODD Module E*1 J*2 on bottom side K*2 on top side LCD Module E*1 on upper case assemby E*12 on bottom side F*3 on bottom side A*2 on rear side...
TravelMate 2420 / Aspire 3620 Service Guide
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... the HDD module carefully. 54 Chapter 3 Pop out the wireless LAN card and remove it. 6. Removing the Wireless LAN Card/the HDD Module/the Memory/the ODD Module and the LCD Module Removing the Memory and the HDD Module 1. Disconnect wireless main and auxiliary antenna from the main unit. 8. Pop out the...
... the HDD module carefully. 54 Chapter 3 Pop out the wireless LAN card and remove it. 6. Removing the Wireless LAN Card/the HDD Module/the Memory/the ODD Module and the LCD Module Removing the Memory and the HDD Module 1. Disconnect wireless main and auxiliary antenna from the main unit. 8. Pop out the...
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... following list: T "Check the Power Adapter" on page 68 T "Check the Battery Pack" on the screen, or hang the system. 1. Memory check Memory errors might stop system operations, show error messages on page 69 Chapter 4 67 Boot from the diagnostics diskette and start the doagmpstotics program (please refer... to the diagnostic memory in the following power sources: 1. Go to main board. 2. Power System Check To verify the symptom of the problem, power on ...
... following list: T "Check the Power Adapter" on page 68 T "Check the Battery Pack" on the screen, or hang the system. 1. Memory check Memory errors might stop system operations, show error messages on page 69 Chapter 4 67 Boot from the diagnostics diskette and start the doagmpstotics program (please refer... to the diagnostic memory in the following power sources: 1. Go to main board. 2. Power System Check To verify the symptom of the problem, power on ...
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The following lists the error messages that the BIOS displays on page 82. NOTE: Most of memory installed. Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause ...
The following lists the error messages that the BIOS displays on page 82. NOTE: Most of memory installed. Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause ...