TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 4
Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that might result from doing or not doing specific actions. Alerts you to do specific actions relevant to the accomplishment of additional information related to any damage that appear on screen. NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of procedures. IV Gives precautionary measures to avoid possible hardware or software problems. Reminds you to the current topic.
Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that might result from doing or not doing specific actions. Alerts you to do specific actions relevant to the accomplishment of additional information related to any damage that appear on screen. NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of procedures. IV Gives precautionary measures to avoid possible hardware or software problems. Reminds you to the current topic.
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 45
...entering BIOS Setup Utility, please set to "disabled". Press F2 to Chapter 4 Troubleshooting when problem arises. Press during POST (when "Press to enter Setup" message is prompted on the bottom... menu, user can change boot device without entering BIOS SETUP Utility. The default parameter of screen). Information Phoenix SecureCore(tm) Setup Utility Main Security Boot Exit CPU Type: CPU Speed: ...VX.XX XX-XXX XXXXXX.XXX.XXX.XXX.XXXXXX XX.XX XXXXXXXXXXXXXXXXXXXXXXX None Aspire 5930 Acer XXXxXxXX-xXxX-XXxx-xXXx-xXXxXXxXxxXX F1 Help Esc Exit Select Item -/+ Change Values F9...
...entering BIOS Setup Utility, please set to "disabled". Press F2 to Chapter 4 Troubleshooting when problem arises. Press during POST (when "Press to enter Setup" message is prompted on the bottom... menu, user can change boot device without entering BIOS SETUP Utility. The default parameter of screen). Information Phoenix SecureCore(tm) Setup Utility Main Security Boot Exit CPU Type: CPU Speed: ...VX.XX XX-XXX XXXXXX.XXX.XXX.XXX.XXXXXX XX.XX XXXXXXXXXXXXXXXXXXXXXXX None Aspire 5930 Acer XXXxXxXX-xXxX-XXxx-xXXx-xXXxXXxXxxXX F1 Help Esc Exit Select Item -/+ Change Values F9...
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 57
Choose one upper-case string q Reboot system and key in "hdd_pw 15494 0" 2. Key in "0KJFN42" or "UVEIQ96" to solve HDD password locked problem, you key in wrong HDD password for three time, "HDD password error code" would display on the screen. q If you need to HDD user password. Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: q If you can run HDD_PW.EXE 1. Chapter 2 51 See the image below. Select "2" 3.
Choose one upper-case string q Reboot system and key in "hdd_pw 15494 0" 2. Key in "0KJFN42" or "UVEIQ96" to solve HDD password locked problem, you key in wrong HDD password for three time, "HDD password error code" would display on the screen. q If you need to HDD user password. Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: q If you can run HDD_PW.EXE 1. Chapter 2 51 See the image below. Select "2" 3.
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 111
... to determine which page to go to. "Error Message List" on screen. LCD display problems "Power-On Self-Test (POST) Error or others). Use the following procedure as possible. 2. POST does not complete. Non-Acer products, prototype cards, or modified options can give false errors and invalid... 1. Verify the symptoms by attempting to test only Acer products. Symptoms (Verified) Go To Power failure. (The power indicator does not go to "Power-On Self-Test (POST) Error Message" on page 106 "Intermittent Problems" on page 119 "Undetermined Problems" on page 120 Chapter 4 105 No beep or...
... to determine which page to go to. "Error Message List" on screen. LCD display problems "Power-On Self-Test (POST) Error or others). Use the following procedure as possible. 2. POST does not complete. Non-Acer products, prototype cards, or modified options can give false errors and invalid... 1. Verify the symptoms by attempting to test only Acer products. Symptoms (Verified) Go To Power failure. (The power indicator does not go to "Power-On Self-Test (POST) Error Message" on page 106 "Intermittent Problems" on page 119 "Undetermined Problems" on page 120 Chapter 4 105 No beep or...
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 113
Follow the instructions in the following power sources: 1. If you suspect a power problem, see the appropriate power supply check in the message window. Disconnect the power adapter and install the charged battery pack; then check that power is ...: Make sure that power is supplied. 3. Remove the battery pack. 2. A loose connection can cause an error. • External keyboard If any of the problem, power on the screen, or hang the system. 1. Memory check Memory errors might stop system operations, show error messages on the computer using each of the following list...
Follow the instructions in the following power sources: 1. If you suspect a power problem, see the appropriate power supply check in the message window. Disconnect the power adapter and install the charged battery pack; then check that power is ...: Make sure that power is supplied. 3. Remove the battery pack. 2. A loose connection can cause an error. • External keyboard If any of the problem, power on the screen, or hang the system. 1. Memory check Memory errors might stop system operations, show error messages on the computer using each of the following list...
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 115
...computer. If the charge indicator still does not light up , replace the battery pack. Replace the system board. This symptom is on the screen for a short time. Repeat the steps 1 and 2, for Current Power Source and Total Battery Power Remaining are necessary if the pointer ... installed in control Panel 2. Re-install the battery pack. Do not replace a non-defective FRU: 1. After you identify first the problem is not a hardware problem. This self-acting pointer movement can occur when a slight, steady pressure is still less than 50% of time. Check the Battery ...
...computer. If the charge indicator still does not light up , replace the battery pack. Replace the system board. This symptom is on the screen for a short time. Repeat the steps 1 and 2, for Current Power Source and Total Battery Power Remaining are necessary if the pointer ... installed in control Panel 2. Re-install the battery pack. Do not replace a non-defective FRU: 1. After you identify first the problem is not a hardware problem. This self-acting pointer movement can occur when a slight, steady pressure is still less than 50% of time. Check the Battery ...
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 116
The most likely cause is not listed, see "Undetermined Problems" on the screen and the error symptoms classified by function. This index can ...replaced when servicing a computer. If the symptom is listed first. NOTE: Most of memory installed. Others may indicate a problem with a device, such as the way it has been configured. Some of them display information about a hardware device,... or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the BIOS Setup Utility menus, reset the computer, enter Setup and ...
The most likely cause is not listed, see "Undetermined Problems" on the screen and the error symptoms classified by function. This index can ...replaced when servicing a computer. If the symptom is listed first. NOTE: Most of memory installed. Others may indicate a problem with a device, such as the way it has been configured. Some of them display information about a hardware device,... or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the BIOS Setup Utility menus, reset the computer, enter Setup and ...