Acer Aspire Z5770 and Z5771 Desktop Service Guide
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... 1 Hardware Specifications Features 1-3 Quick Specification 1-3 Chassis Specification 1-7 Motherboard Specification 1-10 System Tour 1-15 M/B Placement 1-20 Jumper Setting 1-21 Block Diagram 1-23 CHAPTER 2 System Utilities CMOS Setup Utility 2-3 Entering CMOS setup 2-4 Navigating Through the Setup Utility 2-4 BIOS Setup Utility 2-5 AMI UEFI BIOS Flash SOP for DOS 2-15 AMI UEFI BIOS Flash SOP for Windows 2-19 AMI UEFI BIOS Flash SOP for DOS with ME 2-23 AMI UEFI BIOS Flash SOP for SHELL 2-32 DMI Tool Utilities 2-35 LAN EEPROM Utilities 2-40 CHAPTER 3 System Disassembly and...
... 1 Hardware Specifications Features 1-3 Quick Specification 1-3 Chassis Specification 1-7 Motherboard Specification 1-10 System Tour 1-15 M/B Placement 1-20 Jumper Setting 1-21 Block Diagram 1-23 CHAPTER 2 System Utilities CMOS Setup Utility 2-3 Entering CMOS setup 2-4 Navigating Through the Setup Utility 2-4 BIOS Setup Utility 2-5 AMI UEFI BIOS Flash SOP for DOS 2-15 AMI UEFI BIOS Flash SOP for Windows 2-19 AMI UEFI BIOS Flash SOP for DOS with ME 2-23 AMI UEFI BIOS Flash SOP for SHELL 2-32 DMI Tool Utilities 2-35 LAN EEPROM Utilities 2-40 CHAPTER 3 System Disassembly and...
Acer Aspire Z5770 and Z5771 Desktop Service Guide
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Troubleshooting Introduction 4-3 Hardware Diagnostic Procedure 4-3 System Check Procedures 4-3 Power System Check 4-3 System External Inspection 4-3 System Internal Inspection 4-4 Beep Codes 4-5 Checkpoints 4-6 BIOS Recovery 4-8 Calibration SOP of control board 4-10 Debug Card information 4-18 Converter board setup 4-19 CHAPTER 5 Jumper and Connector Locations Jumper Setting 5-4 Setting Jumper 5-4 CHAPTER 6 FRU List AZ5770/AZ5771 Exploded Diagrams 6-4 FRU List 6-7 ii-v
Troubleshooting Introduction 4-3 Hardware Diagnostic Procedure 4-3 System Check Procedures 4-3 Power System Check 4-3 System External Inspection 4-3 System Internal Inspection 4-4 Beep Codes 4-5 Checkpoints 4-6 BIOS Recovery 4-8 Calibration SOP of control board 4-10 Debug Card information 4-18 Converter board setup 4-19 CHAPTER 5 Jumper and Connector Locations Jumper Setting 5-4 Setting Jumper 5-4 CHAPTER 6 FRU List AZ5770/AZ5771 Exploded Diagrams 6-4 FRU List 6-7 ii-v
Acer Aspire Z5770 and Z5771 Desktop Service Guide
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... 2.5 W stereo speaker system Storage 0 Serial ATA hard disk up to 2 TB Optical media drive 0 BD reader BD combo BD burner SuperMulti Communication 0 WLAN: 802.11 a/b/g/n 2X2 WLAN LAN: Gigabit Ethernet WPAN: Bluetooth 4.0 LE Webcam: 1.3 MP stand-alone webcam with 1280 x 1024 resolution TV-tuner 0 Acer TV-tuner options: Hybrid TV-tuner supporting worldwide dual DVB-T (Digital Video Broadcasting-Terrestrial...
... 2.5 W stereo speaker system Storage 0 Serial ATA hard disk up to 2 TB Optical media drive 0 BD reader BD combo BD burner SuperMulti Communication 0 WLAN: 802.11 a/b/g/n 2X2 WLAN LAN: Gigabit Ethernet WPAN: Bluetooth 4.0 LE Webcam: 1.3 MP stand-alone webcam with 1280 x 1024 resolution TV-tuner 0 Acer TV-tuner options: Hybrid TV-tuner supporting worldwide dual DVB-T (Digital Video Broadcasting-Terrestrial...
Acer Aspire Z5770 and Z5771 Desktop Service Guide
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... blink) , S4(off), S5(off)) Side I/O Connector 0 2 USB 3.0 Ports 2 audio jacks (Mic in and Headset; bootable) 1 mini B-CAS Card Reader (push-push; Chassis Specification 0 Number of 5.25" Drive Bay 0 N/A Number of 3.5" Drive Bay 0 N/A Number of Total Add-in Slot 0 3 slots Control and Indicator 0 1 dual color LED for mounting 190*230mm2 motherboard Power Supply Mounting Feature 0 External power adapter Hardware Specifications and Configurations...
... blink) , S4(off), S5(off)) Side I/O Connector 0 2 USB 3.0 Ports 2 audio jacks (Mic in and Headset; bootable) 1 mini B-CAS Card Reader (push-push; Chassis Specification 0 Number of 5.25" Drive Bay 0 N/A Number of 3.5" Drive Bay 0 N/A Number of Total Add-in Slot 0 3 slots Control and Indicator 0 1 dual color LED for mounting 190*230mm2 motherboard Power Supply Mounting Feature 0 External power adapter Hardware Specifications and Configurations...
Acer Aspire Z5770 and Z5771 Desktop Service Guide
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...;None SATA 0 Slot Type: SATA Slot Quantity: 3 Transfer rate support: 1.5Gb/s and 3Gb/s Storage Type Support: HDD/CD-ROME/CD-RW/DVD-ROM/DVD-RW/DVD+RW/DVD Dual/DVD SuperMultiPlus/ Blu-Ray ODD Audio 0 Chip: Realtek HD audio codec ALC663 HD codec 5.1 Support THX feature. Internal speaker 2.5W/2.5W stereo output. Connectors support: Hardware Specifications and Configurations 1-11...
...;None SATA 0 Slot Type: SATA Slot Quantity: 3 Transfer rate support: 1.5Gb/s and 3Gb/s Storage Type Support: HDD/CD-ROME/CD-RW/DVD-ROM/DVD-RW/DVD+RW/DVD Dual/DVD SuperMultiPlus/ Blu-Ray ODD Audio 0 Chip: Realtek HD audio codec ALC663 HD codec 5.1 Support THX feature. Internal speaker 2.5W/2.5W stereo output. Connectors support: Hardware Specifications and Configurations 1-11...
Acer Aspire Z5770 and Z5771 Desktop Service Guide
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... environment Reserved disable function on both hardware and BIOS side, Default is enabled USB 0 Controller: Intel H61 (USB 2.0) & Etron EJ168A (USB 3.0) Ports Quantity: 10 4 ports USB 2.0 for rear I/O panel 2 ports USB 3.0 for side I/O panel port 3 ports for Daughter board (BT/TP/CM) 1 port for mini-PCIE card (TV-Card) Data transfer rate support: USB 3.0 (side I/O only) / 2.0 / 1.1 IEEE...
... environment Reserved disable function on both hardware and BIOS side, Default is enabled USB 0 Controller: Intel H61 (USB 2.0) & Etron EJ168A (USB 3.0) Ports Quantity: 10 4 ports USB 2.0 for rear I/O panel 2 ports USB 3.0 for side I/O panel port 3 ports for Daughter board (BT/TP/CM) 1 port for mini-PCIE card (TV-Card) Data transfer rate support: USB 3.0 (side I/O only) / 2.0 / 1.1 IEEE...
Acer Aspire Z5770 and Z5771 Desktop Service Guide
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...;S4/S5 Off Storage State LED N/A Current and Voltage on LED 0 The Blue/Amber LED (for Power switch LED) current and voltage bias must follow "LED Definition v1.4 in Appendix" Voltage bias: 5V Current: 20mA All On-board Connectors List 0 Rear I/O connectors 1 HDMI-in port 1 HDMI-out port Hardware Specifications and Configurations 1-13
...;S4/S5 Off Storage State LED N/A Current and Voltage on LED 0 The Blue/Amber LED (for Power switch LED) current and voltage bias must follow "LED Definition v1.4 in Appendix" Voltage bias: 5V Current: 20mA All On-board Connectors List 0 Rear I/O connectors 1 HDMI-in port 1 HDMI-out port Hardware Specifications and Configurations 1-13
Acer Aspire Z5770 and Z5771 Desktop Service Guide
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... 2.0 Slot (Support low-profile Graphic Cards, single slot) 2 mini-PCI Express x1 2.0 slot 3 SATA connectors 1 4-pin CPU fan connector 1 5pin USB 2.0 header for Bluetooth module connection 1 4pin USB 2.0 header for touch function control board connection 1 8pin USB 2.0 header for webcam module connection 1 10Pin Front Panel (Power SW+LED) 1 Jumper for clear CMOS 1 20pin header for DVI signal-in form VGA card...
... 2.0 Slot (Support low-profile Graphic Cards, single slot) 2 mini-PCI Express x1 2.0 slot 3 SATA connectors 1 4-pin CPU fan connector 1 5pin USB 2.0 header for Bluetooth module connection 1 4pin USB 2.0 header for touch function control board connection 1 8pin USB 2.0 header for webcam module connection 1 10Pin Front Panel (Power SW+LED) 1 Jumper for clear CMOS 1 20pin header for DVI signal-in form VGA card...
Acer Aspire Z5770 and Z5771 Desktop Service Guide
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... redefining the communication ports to prevent any conflicts When modifying the power management configuration When changing the password or making other changes to the security setup When a configuration error is detected by the system and you are prompted ("Run Setup" message) to be the same those found in a battery-backed nonvolatile memory called the complementary metal- System Utilities CMOS Setup Utility 0 CMOS setup is turned off.
... redefining the communication ports to prevent any conflicts When modifying the power management configuration When changing the password or making other changes to the security setup When a configuration error is detected by the system and you are prompted ("Run Setup" message) to be the same those found in a battery-backed nonvolatile memory called the complementary metal- System Utilities CMOS Setup Utility 0 CMOS setup is turned off.
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... Tim elements. Memory Total size of BIOS installed on the system. System Date Set the Date. System Utilities 2-5 BIOS Setup Utility 0 Main 0 Table 2-1. Product Name Product name of the system. Use Tab to switch between Date elements. System Time Set the Time. System Serial Number Serial number of the system. Parameter Description System BIOS Version and Build Date of system memory installed on the system. Processor Intel series, Core Frequency...
... Tim elements. Memory Total size of BIOS installed on the system. System Date Set the Date. System Utilities 2-5 BIOS Setup Utility 0 Main 0 Table 2-1. Product Name Product name of the system. Use Tab to switch between Date elements. System Time Set the Time. System Serial Number Serial number of the system. Parameter Description System BIOS Version and Build Date of system memory installed on the system. Processor Intel series, Core Frequency...
Acer Aspire Z5770 and Z5771 Desktop Service Guide
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... Disabled/Enabled Disabled/Enabled 64MB/128MB DVMT 2-7 Enables or disables BIOS to display error beeps or messages during USB device enumeration. Video Share Memory Size. Parameter SATA Port (AHCI Port) 2 Bootup Num-Lock USB Beep Message Description SATA Port (AHCI Port) 2 information. Advanced -> Advanced Chipset Configuration Options N/A Off/On Disabled/Enabled 0 0 Table 2-3. Table 2-2. XD can prevent certain classes of malicious buffer overflow attacks when combined with a supporting OS. (Windows XP SP2, SUSE Linux 9.2, RedHat Enterprise 3 Update) When enabled, a VMM can utilize...
... Disabled/Enabled Disabled/Enabled 64MB/128MB DVMT 2-7 Enables or disables BIOS to display error beeps or messages during USB device enumeration. Video Share Memory Size. Parameter SATA Port (AHCI Port) 2 Bootup Num-Lock USB Beep Message Description SATA Port (AHCI Port) 2 information. Advanced -> Advanced Chipset Configuration Options N/A Off/On Disabled/Enabled 0 0 Table 2-3. Table 2-2. XD can prevent certain classes of malicious buffer overflow attacks when combined with a supporting OS. (Windows XP SP2, SUSE Linux 9.2, RedHat Enterprise 3 Update) When enabled, a VMM can utilize...
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...If clear supervisor password, user password should also be view-only except user password item if login with user password, the hot key F9 (load default settings) is installed. Change Supervisor Password Valid Keys: (1)a-z (A-Z) non case sensitive. (2)0, 1-9 (3)11 special keys 4)Key pad: 0-9 support and */-+. (5 special keys) (5)Only support scan code. Options Not Installed/Installed Not Installed/Installed [Press Enter] [Press Enter] System Utilities 2-11 Change User Password This item is available if supervisor password is also not available to change BIOS settings. All setup...
...If clear supervisor password, user password should also be view-only except user password item if login with user password, the hot key F9 (load default settings) is installed. Change Supervisor Password Valid Keys: (1)a-z (A-Z) non case sensitive. (2)0, 1-9 (3)11 special keys 4)Key pad: 0-9 support and */-+. (5 special keys) (5)Only support scan code. Options Not Installed/Installed Not Installed/Installed [Press Enter] [Press Enter] System Utilities 2-11 Change User Password This item is available if supervisor password is also not available to change BIOS settings. All setup...
Acer Aspire Z5770 and Z5771 Desktop Service Guide
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... Removable Drives. Options EFI Device/Hard Disk/CD&DVD/Removable Device/LAN EFI Device/Hard Disk/CD&DVD/Removable Device/LAN [Press Enter] [Press Enter] [Press Enter] [Press Enter] [Press Enter] Disabled/Enabled All Errors/No Errors/All, but Keyboard System Utilities 2-13 Specifies the Boot Device Priority sequence from available Optical Disk Drives. Default set as [LAN]. Specifies the Boot Device Priority sequence from available Network Drives. Halt On function. Parameter 4th Boot Device 5th Boot Device EFI Device Priority Hard Disk Drive Priority Optical Disk Drive...
... Removable Drives. Options EFI Device/Hard Disk/CD&DVD/Removable Device/LAN EFI Device/Hard Disk/CD&DVD/Removable Device/LAN [Press Enter] [Press Enter] [Press Enter] [Press Enter] [Press Enter] Disabled/Enabled All Errors/No Errors/All, but Keyboard System Utilities 2-13 Specifies the Boot Device Priority sequence from available Optical Disk Drives. Default set as [LAN]. Specifies the Boot Device Priority sequence from available Network Drives. Halt On function. Parameter 4th Boot Device 5th Boot Device EFI Device Priority Hard Disk Drive Priority Optical Disk Drive...
Acer Aspire Z5770 and Z5771 Desktop Service Guide
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... < PG8168 /efuse >. 8. Reboot. 2-40 System Utilities Select the Boot menu item and move the entry "USB HDD" to enter the setup menu. 4. Create a DOS bootable USB HDD. 2. Copy the contents of the MAC folder to the MAC folder. 7. Insert the USB HDD and reboot the computer. 6. LAN EEPROM Utilities 0 To write the MAC address, 1. At the command prompt, navigate to the HDD and remove the HDD form the computer. 3.
... < PG8168 /efuse >. 8. Reboot. 2-40 System Utilities Select the Boot menu item and move the entry "USB HDD" to enter the setup menu. 4. Create a DOS bootable USB HDD. 2. Copy the contents of the MAC folder to the MAC folder. 7. Insert the USB HDD and reboot the computer. 6. LAN EEPROM Utilities 0 To write the MAC address, 1. At the command prompt, navigate to the HDD and remove the HDD form the computer. 3.
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... the failure by running the diagnostic tests or repeating the same operation. 3. If the system will power on , do the following: Check if the power cable is not evident, continue with System Internal Inspection. System External Inspection 0 Inspect the LED indicators on how to trouble shoot system hardware problems. Hardware Diagnostic Procedure 0 NOTE: NOTE: IMPORTANT: The diagnostic tests described in the system is making contact...
... the failure by running the diagnostic tests or repeating the same operation. 3. If the system will power on , do the following: Check if the power cable is not evident, continue with System Internal Inspection. System External Inspection 0 Inspect the LED indicators on how to trouble shoot system hardware problems. Hardware Diagnostic Procedure 0 NOTE: NOTE: IMPORTANT: The diagnostic tests described in the system is making contact...
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... long beep. Description: CMOS checksum error. System ready Symptom: One short beep. CMOS damaged Symptom: Two short beeps. Description: BIOS damaged. This display method is wrong with the memory installed. Table 4-1. VGA not installed or VGA error Symptom: One long beep, then two short beeps and repeat. Description: The motherboard is not able to execute the default procedure. Processor jump to BootBlock to access the video card for viewing AMIBIOS checkpoints. Troubleshooting 4-5 Beep codes are used...
... long beep. Description: CMOS checksum error. System ready Symptom: One short beep. CMOS damaged Symptom: Two short beeps. Description: BIOS damaged. This display method is wrong with the memory installed. Table 4-1. VGA not installed or VGA error Symptom: One long beep, then two short beeps and repeat. Description: The motherboard is not able to execute the default procedure. Processor jump to BootBlock to access the video card for viewing AMIBIOS checkpoints. Troubleshooting 4-5 Beep codes are used...
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The BIOS outputs checkpoints throughout bootblock and Power-On Self Test (POST) to indicate the task the system is enabled at this point. These are ISA or PCI add-in scratch CMOS. Table 4-2. Early Boot Strap Processor (BSP) initialization like microcode update, frequency and other components before memory detection. Serial port is currently executing. Go to vendor requirements, system chipset or option ROMs from this point...
The BIOS outputs checkpoints throughout bootblock and Power-On Self Test (POST) to indicate the task the system is enabled at this point. These are ISA or PCI add-in scratch CMOS. Table 4-2. Early Boot Strap Processor (BSP) initialization like microcode update, frequency and other components before memory detection. Serial port is currently executing. Go to vendor requirements, system chipset or option ROMs from this point...
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... a BIOS recovery needs to RAM for future use in PCI devices Troubleshooting 4-7 The following table describes the type of document for chipset vendors & system manufacturers. CPUID information is corrupt. The Bootblock-Runtime interface module is moved to it . This range is given to system memory and control is reserved for more information. OEM memory detection/configuration error. Bootblock Recovery Code Checkpoints 0 The Bootblock recovery code gets control when the BIOS...
... a BIOS recovery needs to RAM for future use in PCI devices Troubleshooting 4-7 The following table describes the type of document for chipset vendors & system manufacturers. CPUID information is corrupt. The Bootblock-Runtime interface module is moved to it . This range is given to system memory and control is reserved for more information. OEM memory detection/configuration error. Bootblock Recovery Code Checkpoints 0 The Bootblock recovery code gets control when the BIOS...
Acer Aspire Z5770 and Z5771 Desktop Service Guide
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... to boot the system. 4. Recovery file not found flash part size. Erase the flash part Program the flash part. The BIOS recovery function will head a long beep and one short beep) 5. Install the DOK to checkpoint E9. Attempt to enter BIOS setup menu when you will be executed. (you see the logo and message 4-8 Troubleshooting Disable ATAPI hardware. Put the BIOS.ROM (like P01-A0) to the current configuration of the flash part. DMA controller is...
... to boot the system. 4. Recovery file not found flash part size. Erase the flash part Program the flash part. The BIOS recovery function will head a long beep and one short beep) 5. Install the DOK to checkpoint E9. Attempt to enter BIOS setup menu when you will be executed. (you see the logo and message 4-8 Troubleshooting Disable ATAPI hardware. Put the BIOS.ROM (like P01-A0) to the current configuration of the flash part. DMA controller is...
Acer Aspire Z5770 and Z5771 Desktop Service Guide
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... connector Key Pad connector 10 CPU fan CPU fan connector SATA Power 12 connector Bluetooth connector 14 IR connector 16 Front Panel Touch Panel Speaker Front Panel connector Touch Panel connector Speaker connector VGA connector(not 18 installed) BIOS_WP connector 20 SATA connector 22 ME ME header Clear CMOS Battery Clear CMOS connector RTC battery SPI header 24 LPC LPC header Jumper Setting 0 The section explains how to set jumper for correct configuration of the main board. Setting Jumper 0 Use the mother board jumpers to set system configuration options.
... connector Key Pad connector 10 CPU fan CPU fan connector SATA Power 12 connector Bluetooth connector 14 IR connector 16 Front Panel Touch Panel Speaker Front Panel connector Touch Panel connector Speaker connector VGA connector(not 18 installed) BIOS_WP connector 20 SATA connector 22 ME ME header Clear CMOS Battery Clear CMOS connector RTC battery SPI header 24 LPC LPC header Jumper Setting 0 The section explains how to set jumper for correct configuration of the main board. Setting Jumper 0 Use the mother board jumpers to set system configuration options.