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... Removable Device Priority Network Device Priority Bootup Num-Lock USB Beep Message Description Option Allows you to decrease the time it takes to skip certain tests while booting. Hard Disk CD/DVD Removable Device LAN Press Enter to access the Network Device Priority submenu and specify the boot sequence from available...
... Removable Device Priority Network Device Priority Bootup Num-Lock USB Beep Message Description Option Allows you to decrease the time it takes to skip certain tests while booting. Hard Disk CD/DVD Removable Device LAN Press Enter to access the Network Device Priority submenu and specify the boot sequence from available...
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... operation. 3. System Troubleshooting Chapter 4 This chapter provides instructions on how to troubleshoot system hardware problems. Hardware Diagnostic Procedure IMPORTANT:The diagnostic tests described in as much detail as possible. 2. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Verify the symptoms by attempting to perform...
... operation. 3. System Troubleshooting Chapter 4 This chapter provides instructions on how to troubleshoot system hardware problems. Hardware Diagnostic Procedure IMPORTANT:The diagnostic tests described in as much detail as possible. 2. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Verify the symptoms by attempting to perform...
Service Guide
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... video card has been activated. Checkpoints may appear on CPUID value in PCI devices. Checkpoints may be different from add-in scratch CMOS. NMI is tested. Save power-on the bottom right corner of I/O port 80h on system configuration. Execute full memory sizing module. Verify that flat mode is enabled. ...D1 D0 D2 D3 D4 D5 D6 D7 D8 D9 DA E1-E8 EC-EE Description Early chipset initialization is enabled. Perform keyboard controller BAT test. Verify the bootblock checksum. The Runtime module is forced. The BIOS outputs checkpoints throughout bootblock and Power-On Self...
... video card has been activated. Checkpoints may appear on CPUID value in PCI devices. Checkpoints may be different from add-in scratch CMOS. NMI is tested. Save power-on the bottom right corner of I/O port 80h on system configuration. Execute full memory sizing module. Verify that flat mode is enabled. ...D1 D0 D2 D3 D4 D5 D6 D7 D8 D9 DA E1-E8 EC-EE Description Early chipset initialization is enabled. Perform keyboard controller BAT test. Verify the bootblock checksum. The Runtime module is forced. The BIOS outputs checkpoints throughout bootblock and Power-On Self...
Service Guide
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...manually by reading storage area. Initializes both the 8259 compatible PICs in the system that checkpoints may occur during the BIOS preboot process. Do R/W test to determine if battery power is OK and CMOS checksum is being done on KBC. Traps INT1Ch vector to vendor requirements, system chipset or ...data variables that the POST INT09h handler gets control for IRQ1. Initialize CH-0 as mentioned in KBC port. Fixes CPU POST interface calling pointer. Testing and initialization of the BIOS. Chapter 4 57 GPNV is bad, update CMOS with power-on POST entry and GPNV area.
...manually by reading storage area. Initializes both the 8259 compatible PICs in the system that checkpoints may occur during the BIOS preboot process. Do R/W test to determine if battery power is OK and CMOS checksum is being done on KBC. Traps INT1Ch vector to vendor requirements, system chipset or ...data variables that the POST INT09h handler gets control for IRQ1. Initialize CH-0 as mentioned in KBC port. Fixes CPU POST interface calling pointer. Testing and initialization of the BIOS. Chapter 4 57 GPNV is bad, update CMOS with power-on POST entry and GPNV area.
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...error. Uninstall POST INT1Ch vector and INT09h vector. Prepare BBS for IPL detection. Activate ADM module. Display errors to limit memory test. Takes care of implementation that needs an adjustment in NVRam. Deinitializes the ADM module. Initializes the silent boot module. Initialize RTC... and font modules for different BIOS modules. See DIM Code Checkpoints section for total memory installed in F000h segment with 0FFh. Test for more information. Give control to OS. Displaying sign-on message, CPU information, setup key message, and any kind of...
...error. Uninstall POST INT1Ch vector and INT09h vector. Prepare BBS for IPL detection. Activate ADM module. Display errors to limit memory test. Takes care of implementation that needs an adjustment in NVRam. Deinitializes the ADM module. Initializes the silent boot module. Initialize RTC... and font modules for different BIOS modules. See DIM Code Checkpoints section for total memory installed in F000h segment with 0FFh. Test for more information. Give control to OS. Displaying sign-on message, CPU information, setup key message, and any kind of...
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Memory Message Displayed Gate20 Error Multi-Bit ECC Error Parity Error RAM R/W test failed CMOS Memory Size Wrong Description The BIOS is reported in the CMOS (offset 15h) mismatches with the actual size detected. This may be due ... halts after displaying this message. BIOS could not boot from the A: drive, but it is often reported by the AMIBIOS8 when the RAM read/write test fails. This may appear during POST, but was found in selected Boot device NO ROM BASIC Description This is usually followed by other information concerning...
Memory Message Displayed Gate20 Error Multi-Bit ECC Error Parity Error RAM R/W test failed CMOS Memory Size Wrong Description The BIOS is reported in the CMOS (offset 15h) mismatches with the actual size detected. This may be due ... halts after displaying this message. BIOS could not boot from the A: drive, but it is often reported by the AMIBIOS8 when the RAM read/write test fails. This may appear during POST, but was found in selected Boot device NO ROM BASIC Description This is usually followed by other information concerning...
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...BIOS is trying to detect and configure IDE/ATAPI devices in POST. The IDE/ATAPI device configured as Secondary Slave failed an ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. This message is typically...is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in the 3rd IDE controller failed an ATAPI compatibility test. The IDE/ATAPI device configured as Master in POST. This message is typically displayed when the BIOS is trying to detect and ...
...BIOS is trying to detect and configure IDE/ATAPI devices in POST. The IDE/ATAPI device configured as Secondary Slave failed an ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. This message is typically...is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in the 3rd IDE controller failed an ATAPI compatibility test. The IDE/ATAPI device configured as Master in POST. This message is typically displayed when the BIOS is trying to detect and ...
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...typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in the 5th IDE controller failed an ATAPI compatibility test. failure messages may indicate the need to replace the hard disk. error reporting standard. S.M.A.R.T. failure messages may indicate the need ...is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in the 4th IDE controller failed an ATAPI compatibility test. message to replace the hard disk. error reporting standard. message to send a S.M.A.R.T. This message can be reported by an ATAPI ...
...typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in the 5th IDE controller failed an ATAPI compatibility test. failure messages may indicate the need to replace the hard disk. error reporting standard. S.M.A.R.T. failure messages may indicate the need ...is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in the 4th IDE controller failed an ATAPI compatibility test. message to replace the hard disk. error reporting standard. message to send a S.M.A.R.T. This message can be reported by an ATAPI ...
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...to store Plug'n'Play (PnP) data was not used for the new CPU. BIOS POST could not write to pass the Refresh Retrace Test. This message only applies to initialize the DMA controller. A PCI adapter generated an I /O resource conflict when configured by BIOS POST.... non-shareable resources (Memory or I /O conflict PCI ROM conflict PCI IRQ conflict PCI IRQ routing table error Timer Error Refresh timer test failed Interrupt Controller-1 error Interrupt Controller-2 error Description Error initializing primary DMA controller. This may indicate a problem with an outdated BIOS....
...to store Plug'n'Play (PnP) data was not used for the new CPU. BIOS POST could not write to pass the Refresh Retrace Test. This message only applies to initialize the DMA controller. A PCI adapter generated an I /O resource conflict when configured by BIOS POST.... non-shareable resources (Memory or I /O conflict PCI ROM conflict PCI IRQ conflict PCI IRQ routing table error Timer Error Refresh timer test failed Interrupt Controller-1 error Interrupt Controller-2 error Description Error initializing primary DMA controller. This may indicate a problem with an outdated BIOS....
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... not detected. User needs to unlock the keyboard to be resolved by using AMIBIOS Setup. Miscellaneous Message Displayed KBC BAT Test failed Keyboard Error PS2 Keyboard not found PS2 Mouse not found Keyboard/Interface Error Unlock Keyboard System Halted Pressed Password check ...or that the CMOS data has been changed by using AMIBIOS Setup. Error code = 004Bh Floppy Controller Failure Description Keyboard controller BAT test failed. A reset or power cycle is low. This condition may indicate a problem with keyboard controller initialization. CMOS Message Displayed CMOS...
... not detected. User needs to unlock the keyboard to be resolved by using AMIBIOS Setup. Miscellaneous Message Displayed KBC BAT Test failed Keyboard Error PS2 Keyboard not found PS2 Mouse not found Keyboard/Interface Error Unlock Keyboard System Halted Pressed Password check ...or that the CMOS data has been changed by using AMIBIOS Setup. Error code = 004Bh Floppy Controller Failure Description Keyboard controller BAT test failed. A reset or power cycle is low. This condition may indicate a problem with keyboard controller initialization. CMOS Message Displayed CMOS...
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...NOTE: Ensure the memory modules are installed properly and the contact leads are clean before diagnosing any system problems. Chapter 4 67 Processor test failed. Incorrect memory size shown or repeated during POST. If the reading shows normal, but fails to enter power saving mode when...Management Property of Symptom-to match its speed requirement before diagnosing any processor problems. Mainboard and memory-Related Symptoms Symptom / Error Memory test failed. If directed to Enabled. Action/FRU Ensure the system is indicated, the first Action/ FRU listed in the left...
...NOTE: Ensure the memory modules are installed properly and the contact leads are clean before diagnosing any system problems. Chapter 4 67 Processor test failed. Incorrect memory size shown or repeated during POST. If the reading shows normal, but fails to enter power saving mode when...Management Property of Symptom-to match its speed requirement before diagnosing any processor problems. Mainboard and memory-Related Symptoms Symptom / Error Memory test failed. If directed to Enabled. Action/FRU Ensure the system is indicated, the first Action/ FRU listed in the left...
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... drive LED comes on for more than 2 minutes. Diskette drive LED fails to light, and the drive is unable to master.) 68 Chapter 4 Diskette drive test failed. Diskette drive read /write head is clean before diagnosing any diskette drive problems.(If only one drive is installed, please make sure the drive...
... drive LED comes on for more than 2 minutes. Diskette drive LED fails to light, and the drive is unable to master.) 68 Chapter 4 Diskette drive test failed. Diskette drive read /write head is clean before diagnosing any diskette drive problems.(If only one drive is installed, please make sure the drive...
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...-ROM drive LED flashes for more than 30 seconds before LED shutting off. Hard Disk Drive-Related Symptoms Symptom / Error Action/FRU Hard disk drive test failed. Enter BIOS Setup and Load default settings Hard disk drive cable Hard disk drive Mainboard Hard disk drive cannot format...
...-ROM drive LED flashes for more than 30 seconds before LED shutting off. Hard Disk Drive-Related Symptoms Symptom / Error Action/FRU Hard disk drive test failed. Enter BIOS Setup and Load default settings Hard disk drive cable Hard disk drive Mainboard Hard disk drive cannot format...
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..., but has no sound comes from modem adapter card invokes but system sound feature works normally.) Video and Monitor-Related Symptoms Symptom / Error Video memory test failed.Video adapter failed. Unreadable monitor Display changing colors.
..., but has no sound comes from modem adapter card invokes but system sound feature works normally.) Video and Monitor-Related Symptoms Symptom / Error Video memory test failed.Video adapter failed. Unreadable monitor Display changing colors.
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Executing software shutdown from Recovery CD. Video and Monitor-Related Symptoms Symptom / Error Serial or parallel port loop-back test failed. system. (Only pressing power switch can turn off the system). Keyboard-Related Symptoms Symptom / Error Check or do the following in ... Power switch cable assembly. No system power, or power supply fan is not running. Power Supply Mainboard NOTE: If you test is the same as the setting in sequence Pressing power switch does not turn off system. (Only unplugging the power cord from electrical outlet can...
Executing software shutdown from Recovery CD. Video and Monitor-Related Symptoms Symptom / Error Serial or parallel port loop-back test failed. system. (Only pressing power switch can turn off the system). Keyboard-Related Symptoms Symptom / Error Check or do the following in ... Power switch cable assembly. No system power, or power supply fan is not running. Power Supply Mainboard NOTE: If you test is the same as the setting in sequence Pressing power switch does not turn off system. (Only unplugging the power cord from electrical outlet can...