Acer V3-551 and 551G Notebook Service Guide
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...4-19 Undetermined Problems 4-19 Chapter 5. Service and Maintenance Introduction 5-3 Recommended Equipment 5-3 Maintenance Flowchart 5-4 Getting Started 5-6 Battery Pack Removal 5-7 Battery Pack Installation 5-8 Dummy Card Removal 5-9 Dummy Card Installation 5-10 Base Door Removal 5-11 Base Door Installation 5-13 ...Rest Removal 5-30 Palm Rest Installation 5-33 Upper Case Removal 5-36 Upper Case Installation 5-40 RTC Battery Removal 5-44 RTC Battery Installation 5-45 Mainboard Removal 5-46 Mainboard Installation 5-49 Thermal Module Removal 5-53 Thermal Module Installation 5-...
...4-19 Undetermined Problems 4-19 Chapter 5. Service and Maintenance Introduction 5-3 Recommended Equipment 5-3 Maintenance Flowchart 5-4 Getting Started 5-6 Battery Pack Removal 5-7 Battery Pack Installation 5-8 Dummy Card Removal 5-9 Dummy Card Installation 5-10 Base Door Removal 5-11 Base Door Installation 5-13 ...Rest Removal 5-30 Palm Rest Installation 5-33 Upper Case Removal 5-36 Upper Case Installation 5-40 RTC Battery Removal 5-44 RTC Battery Installation 5-45 Mainboard Removal 5-46 Mainboard Installation 5-49 Thermal Module Removal 5-53 Thermal Module Installation 5-...
Acer V3-551 and 551G Notebook Service Guide
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...; Microphone-in jack • Ethernet (RJ-45) port • DC-in jack for AC adapter Special Keys and Controls Keyboard • 103/104/107-key Acer Fine Tip keyboard • International language support • Independent standard numeric keypad, pgdn/pgup/home/end keys Touchpad • Multi-gesture touchpad, supporting two-finger... scroll, pinch, rotate, flip Dimensions and Weight Dimension • 381.6 (W) x 253 (D) x 33.2 (D) mm (15 x 9.96 x 1.30 inches) Weight • 2.6 kg (5.74 lbs.) with 6-cell battery pack Hardware Specifications and Configurations 1-4
...; Microphone-in jack • Ethernet (RJ-45) port • DC-in jack for AC adapter Special Keys and Controls Keyboard • 103/104/107-key Acer Fine Tip keyboard • International language support • Independent standard numeric keypad, pgdn/pgup/home/end keys Touchpad • Multi-gesture touchpad, supporting two-finger... scroll, pinch, rotate, flip Dimensions and Weight Dimension • 381.6 (W) x 253 (D) x 33.2 (D) mm (15 x 9.96 x 1.30 inches) Weight • 2.6 kg (5.74 lbs.) with 6-cell battery pack Hardware Specifications and Configurations 1-4
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Power Adapter and Battery Battery • 48W 4400mAh 6-cell Li-ion standard battery pack • Battery life: 4.5 hours • ENERGY STAR® Power Adapter • 65 W / 90 W AC adapter • Voltage range/frequency: 100 ~ 240V ...: 10% to 90% • Non-operating: 5% to 95% Optional Accessories • 65 W / 90 W AC adapter • 6-cell Li-ion battery pack • HDD pack • CD-ROM Module Software • Acer Backup Manager • Acer ePower Management • Acer eRecovery Management • McAfee Antivirus Software 1-5 Hardware Specifications and Configurations
Power Adapter and Battery Battery • 48W 4400mAh 6-cell Li-ion standard battery pack • Battery life: 4.5 hours • ENERGY STAR® Power Adapter • 65 W / 90 W AC adapter • Voltage range/frequency: 100 ~ 240V ...: 10% to 90% • Non-operating: 5% to 95% Optional Accessories • 65 W / 90 W AC adapter • 6-cell Li-ion battery pack • HDD pack • CD-ROM Module Software • Acer Backup Manager • Acer ePower Management • Acer eRecovery Management • McAfee Antivirus Software 1-5 Hardware Specifications and Configurations
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... 1:2. Power Indicator Indicates the computer power status: • Off: System is off. • Blue: System is on. • Amber (flashing): S3 state Indicates the computer battery status: Battery Indicator • Amber (flashing): Battery low. • Amber: Battery is charging. 2 • Blue: Battery is active. 1-7 Hardware Specifications and Configurations
... 1:2. Power Indicator Indicates the computer power status: • Off: System is off. • Blue: System is on. • Amber (flashing): S3 state Indicates the computer battery status: Battery Indicator • Amber (flashing): Battery low. • Amber: Battery is charging. 2 • Blue: Battery is active. 1-7 Hardware Specifications and Configurations
Acer V3-551 and 551G Notebook Service Guide
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Cover Hardware Specifications and Configurations 1-10 HDD and Memory 3 Compartment Houses the computer HDD and main memory. Base View 1 2 3 Figure 1:5. Base View # Icon Item Description 1 Battery Bay Houses the computer battery pack. 2 Battery Release Latch Insert a suitable tool into the latch and slide to release the battery.
Cover Hardware Specifications and Configurations 1-10 HDD and Memory 3 Compartment Houses the computer HDD and main memory. Base View 1 2 3 Figure 1:5. Base View # Icon Item Description 1 Battery Bay Houses the computer battery pack. 2 Battery Release Latch Insert a suitable tool into the latch and slide to release the battery.
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... Length 381.6 mm 15 in Width 253 mm 9.96 in Height (front to rear) 33.2 mm 1.3 in Weight (equipped with optical drive, flash drive, and battery) 2.6 kg 5.74 lbs Input power Operating voltage 18.55V ~ 19.95V Operating current 65W 3.42A (Max) 90W 4.74A (Max) Temperature Operating (not writing to optical...
... Length 381.6 mm 15 in Width 253 mm 9.96 in Height (front to rear) 33.2 mm 1.3 in Weight (equipped with optical drive, flash drive, and battery) 2.6 kg 5.74 lbs Input power Operating voltage 18.55V ~ 19.95V Operating current 65W 3.42A (Max) 90W 4.74A (Max) Temperature Operating (not writing to optical...
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...Vendor & Model name SANYO AS10D31 SONY AS10D41 Battery Type Li-ion Li-ion Pack capacity 4400 mAh 4400 mAh Number of battery cell 6 6 Package configuration 3S2P 3S2P Item Vendor & Model name Battery Type Pack capacity Number of battery cell Package configuration Specification PANASONIC AS10D51 LGC AS10D81... Li-ion Li-ion 4400 mAh 4400 mAh 6 6 3S2P 3S2P Item Vendor & Model name Battery Type Pack capacity Number of battery cell Package configuration SIMPLO AS10D73 Li-ion 4400 mAh 6 3S2P Specification SIMPLO AS10D75 Li-ion 4400 mAh 6 3S2P ...
...Vendor & Model name SANYO AS10D31 SONY AS10D41 Battery Type Li-ion Li-ion Pack capacity 4400 mAh 4400 mAh Number of battery cell 6 6 Package configuration 3S2P 3S2P Item Vendor & Model name Battery Type Pack capacity Number of battery cell Package configuration Specification PANASONIC AS10D51 LGC AS10D81... Li-ion Li-ion 4400 mAh 4400 mAh 6 6 3S2P 3S2P Item Vendor & Model name Battery Type Pack capacity Number of battery cell Package configuration SIMPLO AS10D73 Li-ion 4400 mAh 6 3S2P Specification SIMPLO AS10D75 Li-ion 4400 mAh 6 3S2P ...
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... Item Chipset Package Maximum supported size Features System LED Indicator Item Lock System state HDD access state Wireless state Power button backlight Battery state Specification Realtek RTS5209-GR 48pin LQFP package • SDHC: 2TB • MMC: 2TB • miniSD: 2TB ...with AC • Blue color solid on - Discharging state 1-31 Hardware Specifications and Configurations Battery full • Amber color blinking - Battery in low power state Discharging • Amber color blinking - Battery charging with adapter: miniSD™ • Memory Stick, Memory Stick PRO • xD ...
... Item Chipset Package Maximum supported size Features System LED Indicator Item Lock System state HDD access state Wireless state Power button backlight Battery state Specification Realtek RTS5209-GR 48pin LQFP package • SDHC: 2TB • MMC: 2TB • miniSD: 2TB ...with AC • Blue color solid on - Discharging state 1-31 Hardware Specifications and Configurations Battery full • Amber color blinking - Battery in low power state Discharging • Amber color blinking - Battery charging with adapter: miniSD™ • Memory Stick, Memory Stick PRO • xD ...
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... the Flash utilities to finish loading BIOS Flash, do not boot the system. • Flash utility has auto execution function. 2-13 System Utilities If the battery pack does not contain power to the bootable USB HDD/FDD. Use the Flash utility to update the system BIOS Flash ROM.
... the Flash utilities to finish loading BIOS Flash, do not boot the system. • Flash utility has auto execution function. 2-13 System Utilities If the battery pack does not contain power to the bootable USB HDD/FDD. Use the Flash utility to update the system BIOS Flash ROM.
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... 2 to clean any password shown as below 1.User Password 2.Supervisor Password Clen User Password Successfully! Clean BIOS Password 2. d:\Clnpwd>clnpwd ACER Clean Password Utility V 1.00 Press 1or 2 to clean any password shown as below 1.User Password 2.Supervisor Password Clen User Password Successfully...the Password Check The password check can be removed by shorting the "RTC_RST" point with a metal instrument. 1. Remove the battery (refer to clear the desired password shown on page 2-2). 3. Clean Result 2-23 System Utilities CMOS Jumper Clearing BIOS Passwords ...
... 2 to clean any password shown as below 1.User Password 2.Supervisor Password Clen User Password Successfully! Clean BIOS Password 2. d:\Clnpwd>clnpwd ACER Clean Password Utility V 1.00 Press 1or 2 to clean any password shown as below 1.User Password 2.Supervisor Password Clen User Password Successfully...the Password Check The password check can be removed by shorting the "RTC_RST" point with a metal instrument. 1. Remove the battery (refer to clear the desired password shown on page 2-2). 3. Clean Result 2-23 System Utilities CMOS Jumper Clearing BIOS Passwords ...
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Retry step 1~4. Press the Power button to reset the embedded status. 3. Make sure the USB crisis disk file name is failed. Press the Power Button NOTE: If the Crisis Utility does not starts after 5 minutes, this indicates that the system recovery is correct. 2. Do the following: 1. Unplug the AC adapter, then remove and install again battery to start the Crisis Utility. Hold Down + and plug the AC Adapter 4. Press and hold and , and then plug the AC adapter. System Utilities 2-26 Figure 2:37. Figure 2:36. 3.
Retry step 1~4. Press the Power button to reset the embedded status. 3. Make sure the USB crisis disk file name is failed. Press the Power Button NOTE: If the Crisis Utility does not starts after 5 minutes, this indicates that the system recovery is correct. 2. Do the following: 1. Unplug the AC adapter, then remove and install again battery to start the Crisis Utility. Hold Down + and plug the AC Adapter 4. Press and hold and , and then plug the AC adapter. System Utilities 2-26 Figure 2:37. Figure 2:36. 3.
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... Connector Touch Pad FFC Connector Right USB2.0 Output Port FFC Connector Right Speaker Connector Left Speaker Connector Internal Microphone Jack 7IN1 Card Reader Connector RTC Battery Socket Jumper and Connector Locations 3-2 Jumper and Connector Locations Mainboard Top View JSPK2 JLVDS1 JMIC2 JPWR1 JSPK1 JTP1 JKB1 JUSB2 JBT1 JKB1 JLVDS1 JPWR1 JBT1...
... Connector Touch Pad FFC Connector Right USB2.0 Output Port FFC Connector Right Speaker Connector Left Speaker Connector Internal Microphone Jack 7IN1 Card Reader Connector RTC Battery Socket Jumper and Connector Locations 3-2 Jumper and Connector Locations Mainboard Top View JSPK2 JLVDS1 JMIC2 JPWR1 JSPK1 JTP1 JKB1 JUSB2 JBT1 JKB1 JLVDS1 JPWR1 JBT1...
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... and Connectors Item Description JCPU1 AMD FS1R2 APU Socket 722P JCRT1 CRT Output Connector JUSB1 Left USB3.0 Output Port Connector JHDD1 2.5" SATA HDD Connector PJP2 Battery Power Connector JMINI1 WLAN Module MINI Card Connector JDIMM1, JDIMM2 DDR3 SO-DIMM Connector JFAN1 Thermal Module FAN Connector JMIC1 External Microphone Jack JHP1 Headphones...
... and Connectors Item Description JCPU1 AMD FS1R2 APU Socket 722P JCRT1 CRT Output Connector JUSB1 Left USB3.0 Output Port Connector JHDD1 2.5" SATA HDD Connector PJP2 Battery Power Connector JMINI1 WLAN Module MINI Card Connector JDIMM1, JDIMM2 DDR3 SO-DIMM Connector JFAN1 Thermal Module FAN Connector JMIC1 External Microphone Jack JHP1 Headphones...
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... Shuts Down Intermittently 0 If the system powers off at intervals, perform the following : Start OK Check AC/Batt only power on NG OK Swap AC/Battery Check Power/B Whether OK OK Swap M/B NG Swap Power/B Figure 4:1. Disconnect the power and open the casing to check the Thermal Unit (See Unit Thermal...
... Shuts Down Intermittently 0 If the system powers off at intervals, perform the following : Start OK Check AC/Batt only power on NG OK Swap AC/Battery Check Power/B Whether OK OK Swap M/B NG Swap Power/B Figure 4:1. Disconnect the power and open the casing to check the Thermal Unit (See Unit Thermal...
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... and switch between internal and external by pressing Fn+F5. 7. If the computer boots correctly, add the devices one by removing the power cable and battery. If there is power, drain the stored power by one of the following: • Fans start up • Status LEDs illuminate 3. No Display Issues If...
... and switch between internal and external by pressing Fn+F5. 7. If the computer boots correctly, add the devices one by removing the power cable and battery. If there is power, drain the stored power by one of the following: • Fans start up • Status LEDs illuminate 3. No Display Issues If...
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... replaced. • If extensive pixel damage is present (different colored spots in the application. • If desktop display resolution is not normal, right-click on battery alone as this may reduce display brightness. 2. Refer to Maintenance Flowchart on the screen), the LCD is listed under Other Devices 7. Check the display resolution...
... replaced. • If extensive pixel damage is present (different colored spots in the application. • If desktop display resolution is not normal, right-click on battery alone as this may reduce display brightness. 2. Refer to Maintenance Flowchart on the screen), the LCD is listed under Other Devices 7. Check the display resolution...
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... software to Clearing the Password Check and BIOS Password on page 8-2. 4-18 Troubleshooting If the issue is more than one year old, replace the CMOS battery. 2.
... software to Clearing the Password Check and BIOS Password on page 8-2. 4-18 Troubleshooting If the issue is more than one year old, replace the CMOS battery. 2.
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... at the time of reasons that have nothing to the computer. 5. If the problem remains, replace the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive • DIMM • CD-ROM/Diskette drive Module • PC Cards 4. Determine if the problem...
... at the time of reasons that have nothing to the computer. 5. If the problem remains, replace the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive • DIMM • CD-ROM/Diskette drive Module • PC Cards 4. Determine if the problem...
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CHAPTER 5 Service and Maintenance Service and Maintenance 5-3 Introduction 5-3 Recommended Equipment 5-3 Maintenance Flowchart 5-4 Getting Started 5-6 Battery Pack Removal 5-7 Battery Pack Installation 5-8 Dummy Card Removal 5-9 Dummy Card Installation 5-10 Base Door Removal 5-11 Base Door Installation 5-13 ODD Module Removal 5-15 ODD Module ...Removal 5-26 WLAN Module Installation 5-28 Palm Rest Removal 5-30 Palm Rest Installation 5-33 Upper Case Removal 5-36 Upper Case Installation 5-40 RTC Battery Removal 5-44 RTC Battery Installation 5-45 Mainboard Removal 5-46
CHAPTER 5 Service and Maintenance Service and Maintenance 5-3 Introduction 5-3 Recommended Equipment 5-3 Maintenance Flowchart 5-4 Getting Started 5-6 Battery Pack Removal 5-7 Battery Pack Installation 5-8 Dummy Card Removal 5-9 Dummy Card Installation 5-10 Base Door Removal 5-11 Base Door Installation 5-13 ODD Module Removal 5-15 ODD Module ...Removal 5-26 WLAN Module Installation 5-28 Palm Rest Removal 5-30 Palm Rest Installation 5-33 Upper Case Removal 5-36 Upper Case Installation 5-40 RTC Battery Removal 5-44 RTC Battery Installation 5-45 Mainboard Removal 5-46
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Maintenance Flowchart The flowchart in Figure3-1 provides a graphic representation of the module removal and installation sequences. It provides information on what components need to be removed and installed during servicing Battery ODD Module Base Door Dummy Card DIMM Module HDD Module WLAN Module Palm rest HDD Carrier Upper Cover RTC Battery USB Module Mainboard Speaker Module Power Board Thermal Module LCD Module Keyboard CPU Figure 5:1. Maintenance Flow 5-4 Service and Maintenance
Maintenance Flowchart The flowchart in Figure3-1 provides a graphic representation of the module removal and installation sequences. It provides information on what components need to be removed and installed during servicing Battery ODD Module Base Door Dummy Card DIMM Module HDD Module WLAN Module Palm rest HDD Carrier Upper Cover RTC Battery USB Module Mainboard Speaker Module Power Board Thermal Module LCD Module Keyboard CPU Figure 5:1. Maintenance Flow 5-4 Service and Maintenance