Acer Aspire 5332 / 5732Z Series Service Guide
Page 5
...your regional office MAY have a DIFFERENT part number code to order FRU parts for whatever reason, a part number change is made, it supports, please read the following general information. 1. If, for repair and service of this printed Service Guide. Preface Before using this information ...further technical details. 2. You MUST use the list provided by your Acer office may have decided to the BASIC CONFIGURATION decided for Acer's "global" product offering. For ACER-AUTHORIZED SERVICE PROVIDERS, your regional Acer office to those given in the FRU list of customer machines. V ...
...your regional office MAY have a DIFFERENT part number code to order FRU parts for whatever reason, a part number change is made, it supports, please read the following general information. 1. If, for repair and service of this printed Service Guide. Preface Before using this information ...further technical details. 2. You MUST use the list provided by your Acer office may have decided to the BASIC CONFIGURATION decided for Acer's "global" product offering. For ACER-AUTHORIZED SERVICE PROVIDERS, your regional Acer office to those given in the FRU list of customer machines. V ...
Acer Aspire 5332 / 5732Z Series Service Guide
Page 9
... 151 FRU (Field Replaceable Unit) List 153 Aspire 5732Z/5332 Exploded Diagrams 154 Main Assembly 154 Mainboard Assembly 155 Base Assembly 156 Aspire 5732Z/5332 FRU List 157 Screw List 164 Model Definition and Configuration 166 Test Compatible Components 199 Microsoft® Windows® OS Environment Test 200 Online Support Information 215 Index 217 IX
... 151 FRU (Field Replaceable Unit) List 153 Aspire 5732Z/5332 Exploded Diagrams 154 Main Assembly 154 Mainboard Assembly 155 Base Assembly 156 Aspire 5732Z/5332 FRU List 157 Screw List 164 Model Definition and Configuration 166 Test Compatible Components 199 Microsoft® Windows® OS Environment Test 200 Online Support Information 215 Index 217 IX
Acer Aspire 5332 / 5732Z Series Service Guide
Page 11
...720p, 1366x768 16:9 aspect ratio Graphics • Mobile Intel® GL40 Express Chipset Storage subsystem • One 9.5mm, 2.5" HDD (5400 rpm) supported with a (*) are only available for select models. Operating System • Genuine Windows® Vista™* • Genuine Windows® 7™* ...® mobile processor* • Mobile Intel® GL40 Express Chipset • Acer InviLink™ 802.11b/g* • Acer InviLink™ Nplify™ 802.11b/g/Draft-N* System Memory • Dual-channel support • Up to 2 GB of the computer's many features: NOTE: Items ...
...720p, 1366x768 16:9 aspect ratio Graphics • Mobile Intel® GL40 Express Chipset Storage subsystem • One 9.5mm, 2.5" HDD (5400 rpm) supported with a (*) are only available for select models. Operating System • Genuine Windows® Vista™* • Genuine Windows® 7™* ...® mobile processor* • Mobile Intel® GL40 Express Chipset • Acer InviLink™ 802.11b/g* • Acer InviLink™ Nplify™ 802.11b/g/Draft-N* System Memory • Dual-channel support • Up to 2 GB of the computer's many features: NOTE: Items ...
Acer Aspire 5332 / 5732Z Series Service Guide
Page 12
... for AC adapter Environment • Temperature: • Operating: 5 °C to 35 °C • Non-operating: -20 °C to 65 °C 2 Chapter 1 • High-definition audio support • MS-Sound compatible Dimensions and Weight • 372.3 (W) x 246.5 (D) x 26.8/39.6 (H) mm (14.4 x 10.8 x 1.1/1.5 inches) • 2.7 kg (6.0 lbs.) with 6-cell battery pack Communication •...
... for AC adapter Environment • Temperature: • Operating: 5 °C to 35 °C • Non-operating: -20 °C to 65 °C 2 Chapter 1 • High-definition audio support • MS-Sound compatible Dimensions and Weight • 372.3 (W) x 246.5 (D) x 26.8/39.6 (H) mm (14.4 x 10.8 x 1.1/1.5 inches) • 2.7 kg (6.0 lbs.) with 6-cell battery pack Communication •...
Acer Aspire 5332 / 5732Z Series Service Guide
Page 16
... mouse buttons. Battery1 Indicates the computer's battery status. 1. NOTE: Push to remove/install the card. Only one card can operate at any given time. Comfortable support area for your hands when you use the computer. Charging: The light shows amber when the battery is active. NOTE: 1 The front panel indicators are...
... mouse buttons. Battery1 Indicates the computer's battery status. 1. NOTE: Push to remove/install the card. Only one card can operate at any given time. Comfortable support area for your hands when you use the computer. Charging: The light shows amber when the battery is active. NOTE: 1 The front panel indicators are...
Acer Aspire 5332 / 5732Z Series Service Guide
Page 25
.... Chapter 1 15 Open a text editor or word processor. 2. NOTE: This function varies by the operating system version. NOTE: Note: Some fonts and software do not support the Euro symbol. Special Key You can locate the Euro symbol and the US dollar sign at the upper-center of the keyboard. The Euro...
.... Chapter 1 15 Open a text editor or word processor. 2. NOTE: This function varies by the operating system version. NOTE: Note: Some fonts and software do not support the Euro symbol. Special Key You can locate the Euro symbol and the US dollar sign at the upper-center of the keyboard. The Euro...
Acer Aspire 5332 / 5732Z Series Service Guide
Page 27
...Configurations Processor Item CPU Type Core Logic CPU Package Power On-die Cache Front Side Bus Specification Intel® Core™2 Duo mobile processor, supporting Intel® 64 architecture Intel® PDC/Celeron mobile processor Intel Mobile Memron uPGA Intel Cantiga GM45/GL40 chipset with ICH9M Micro uPGA-478 Package...uFCBGA-1329 • 1 M PGA SPL Spec (dBA) 28 31 34 37 40 40 Specification Core Voltage 1.075V1.175V 1.075V1.175V 0.951.30V 0.951.30V Acer P/N KC.16001.CMT KC.17001.CMT KC.30001.CMT KC.31001.CMT KC.N0001.575 KC.N0001.585 KC.N0001.900 Southbridge Item Chipset ICH9...
...Configurations Processor Item CPU Type Core Logic CPU Package Power On-die Cache Front Side Bus Specification Intel® Core™2 Duo mobile processor, supporting Intel® 64 architecture Intel® PDC/Celeron mobile processor Intel Mobile Memron uPGA Intel Cantiga GM45/GL40 chipset with ICH9M Micro uPGA-478 Package...uFCBGA-1329 • 1 M PGA SPL Spec (dBA) 28 31 34 37 40 40 Specification Core Voltage 1.075V1.175V 1.075V1.175V 0.951.30V 0.951.30V Acer P/N KC.16001.CMT KC.17001.CMT KC.30001.CMT KC.31001.CMT KC.N0001.575 KC.N0001.585 KC.N0001.900 Southbridge Item Chipset ICH9...
Acer Aspire 5332 / 5732Z Series Service Guide
Page 28
...; System Memory Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Cache Specification Specification Insyde BIOS V0.06-T02 Flash • Flash ROM 1MB • Supports ISIPP • Supports Acer UI • Supports multi-boot • Suspend to RAM (S3)/Disk (S4...
...; System Memory Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Cache Specification Specification Insyde BIOS V0.06-T02 Flash • Flash ROM 1MB • Supports ISIPP • Supports Acer UI • Supports multi-boot • Suspend to RAM (S3)/Disk (S4...
Acer Aspire 5332 / 5732Z Series Service Guide
Page 32
... Brightness) Contrast Ratio Response Time (Optical Rise Time/Fall Time) msec Input Voltage Typical Power Consumption (watt) Weight (with inverter) Physical Size (mm) Electrical Interface Support Color Viewing Angle (up/down/right/ left) Temperature Range (°C) Operating Storage (shipping) CMO N156B3-L02 396.2 344.23 x 193.54 1366 x 768 0.252 Normal...
... Brightness) Contrast Ratio Response Time (Optical Rise Time/Fall Time) msec Input Voltage Typical Power Consumption (watt) Weight (with inverter) Physical Size (mm) Electrical Interface Support Color Viewing Angle (up/down/right/ left) Temperature Range (°C) Operating Storage (shipping) CMO N156B3-L02 396.2 344.23 x 193.54 1366 x 768 0.252 Normal...
Acer Aspire 5332 / 5732Z Series Service Guide
Page 38
.... Submenu Items • Numlock • Serial Port A • Infrared Port • Azalia • Lan • IDE Controller • HDC Configure as • AHCI Option ROM Support • SATA Port 0, 1, 4, 5 HotPlug • Channel 1 to malfunction. IMPORTANT:Making incorrect settings to items on these pages causes your system to malfunction or prevents the...
.... Submenu Items • Numlock • Serial Port A • Infrared Port • Azalia • Lan • IDE Controller • HDC Configure as • AHCI Option ROM Support • SATA Port 0, 1, 4, 5 HotPlug • Channel 1 to malfunction. IMPORTANT:Making incorrect settings to items on these pages causes your system to malfunction or prevents the...
Acer Aspire 5332 / 5732Z Series Service Guide
Page 39
...-d • iTPM • FACP-C2 Latency Value • FACP-C3 Latency Value • FACP-RTC S4 Wakeup • APIC-IO APIC Mode • HPET-HPET Support • Base Address select • N/A • PCI Express Root Port 1 • VC1 Enable • ASPM • Automatic ASPM • URR • FER • NFER •...
...-d • iTPM • FACP-C2 Latency Value • FACP-C3 Latency Value • FACP-RTC S4 Wakeup • APIC-IO APIC Mode • HPET-HPET Support • Base Address select • N/A • PCI Express Root Port 1 • VC1 Enable • ASPM • Automatic ASPM • URR • FER • NFER •...
Acer Aspire 5332 / 5732Z Series Service Guide
Page 43
... are the default and suggested parameter settings. Submenu Items • P-States (IST) • Boot performance mode • Thermal Mode • CMP Support • Use XD capability • VT Support • SMRR Support • C-States • Enhanced C-States • C-State Pop Up Mode • C-State Pop Down Mode • C4 Exit Timing Mode •...
... are the default and suggested parameter settings. Submenu Items • P-States (IST) • Boot performance mode • Thermal Mode • CMP Support • Use XD capability • VT Support • SMRR Support • C-States • Enhanced C-States • C-State Pop Up Mode • C-State Pop Down Mode • C4 Exit Timing Mode •...
Acer Aspire 5332 / 5732Z Series Service Guide
Page 45
... module bay. USB FDD : 4. IDE1 : MATSHITADVD-RAM UJ880AS 3. USB CDROM : Use < > or < > to select a device, then press to move it down the list, or to support boot. Boot This menu allows the user to decide the order of boot devices to escape the menu F1 Help ESC Exit Select Item F5...
... module bay. USB FDD : 4. IDE1 : MATSHITADVD-RAM UJ880AS 3. USB CDROM : Use < > or < > to select a device, then press to move it down the list, or to support boot. Boot This menu allows the user to decide the order of boot devices to escape the menu F1 Help ESC Exit Select Item F5...
Acer Aspire 5332 / 5732Z Series Service Guide
Page 135
...Other Functions Failure Page 137 Intermittent Failures Page 138 Undermined Failures Page 138 4. If the Issue is still not resolved, see "Online Support Information" on page 215. Obtain the failing symptoms in as much detail as a guide for computer problems. NOTE: The diagnostic ...tests are intended to test only Acer products. Chapter 4 125 Use the following procedure as possible. 2. Troubleshooting Chapter 4 Common Problems Use the following table with the verified ...
...Other Functions Failure Page 137 Intermittent Failures Page 138 Undermined Failures Page 138 4. If the Issue is still not resolved, see "Online Support Information" on page 215. Obtain the failing symptoms in as much detail as a guide for computer problems. NOTE: The diagnostic ...tests are intended to test only Acer products. Chapter 4 125 Use the following procedure as possible. 2. Troubleshooting Chapter 4 Common Problems Use the following table with the verified ...
Acer Aspire 5332 / 5732Z Series Service Guide
Page 136
... electrical outlet. Plug the computer directly into a known good electrical outlet. 4. Disconnect the power and open the casing to check the Thermal Unit (see "Online Support Information" on page 215. 126 Chapter 4 Remove any surge protectors between the computer and the outlet. 3. Check the power cable is still not resolved, see...
... electrical outlet. Plug the computer directly into a known good electrical outlet. 4. Disconnect the power and open the casing to check the Thermal Unit (see "Online Support Information" on page 215. 126 Chapter 4 Remove any surge protectors between the computer and the outlet. 3. Check the power cable is still not resolved, see...
Acer Aspire 5332 / 5732Z Series Service Guide
Page 137
... devices including port replicators or docking stations. Remove any stored power by checking at least one until the failure point is no power, see "Online Support Information" on page 48). 8. On this model). Drain any memory cards and CD/DVD discs. Reconnect the power and reboot the computer. 4. If the Issue...
... devices including port replicators or docking stations. Remove any stored power by checking at least one until the failure point is no power, see "Online Support Information" on page 48). 8. On this model). Drain any memory cards and CD/DVD discs. Reconnect the power and reboot the computer. 4. If the Issue...
Acer Aspire 5332 / 5732Z Series Service Guide
Page 138
...Process" on page 48. 3. NOTE: Ensure that : • The device is properly installed. If display size is still not resolved, see "Online Support Information" on page 215. 10. d. Readjust if necessary. 6. If the Issue is only abnormal in an application, check the view settings and control/mouse... If the Issue is more than one year old, replace the CMOS battery. 2. If the computer is still not resolved, see "Online Support Information" on the desktop and select Personalize´ Display Settings. If extensive pixel damage is present (different colored spots in the same location, ...
...Process" on page 48. 3. NOTE: Ensure that : • The device is properly installed. If display size is still not resolved, see "Online Support Information" on page 215. 10. d. Readjust if necessary. 6. If the Issue is only abnormal in an application, check the view settings and control/mouse... If the Issue is more than one year old, replace the CMOS battery. 2. If the computer is still not resolved, see "Online Support Information" on the desktop and select Personalize´ Display Settings. If extensive pixel damage is present (different colored spots in the same location, ...
Acer Aspire 5332 / 5732Z Series Service Guide
Page 141
Ensure that the volume is still not resolved, see "Online Support Information" on page 215. If the Issue is not muted. Select the microphone and click Configure. b. d. Roll back the audio driver to 50. Click the ... one at a time to correct the problem. 1. Ensure that other audio applications are no device conflicts. • No hardware is still not resolved, see "Online Support Information" on the Recording tab and select Show Disabled Devices (clear by default). 7. If the issue is enabled. Increase the volume to Start´ Control...
Ensure that the volume is still not resolved, see "Online Support Information" on page 215. If the Issue is not muted. Select the microphone and click Configure. b. d. Roll back the audio driver to 50. Click the ... one at a time to correct the problem. 1. Ensure that other audio applications are no device conflicts. • No hardware is still not resolved, see "Online Support Information" on the Recording tab and select Show Disabled Devices (clear by default). 7. If the issue is enabled. Increase the volume to Start´ Control...
Acer Aspire 5332 / 5732Z Series Service Guide
Page 142
...correctly. 7. Check the BIOS settings are required. For more information see Windows Help and Support. 5. Select the appropriate operating system, and click Next. h. For more information see Windows Help and Support. 9. Run Windows Check Disk by entering chkdsk /r from a known good date using...to the operating system DVD. c. Restart the computer and press F2 to resolve the problem. 4. For more information see Windows Help and Support. 10. If the issue is virus free. 3. Click Next. Select Startup Repair. When complete, click Finish. Run the Windows Disk...
...correctly. 7. Check the BIOS settings are required. For more information see Windows Help and Support. 5. Select the appropriate operating system, and click Next. h. For more information see Windows Help and Support. 9. Run Windows Check Disk by entering chkdsk /r from a known good date using...to the operating system DVD. c. Restart the computer and press F2 to resolve the problem. 4. For more information see Windows Help and Support. 10. If the issue is virus free. 3. Click Next. Select Startup Repair. When complete, click Finish. Run the Windows Disk...
Acer Aspire 5332 / 5732Z Series Service Guide
Page 147
.... Check the Device Manager to determine that: • The device is OK. 2. If the Issue is still not resolved, see Windows Help and Support. 10. Swap M/B to check the events log for errors. If the mouse uses a wireless connection, insert new batteries and confirm there is listed.... External Mouse Failure If an external Mouse fails, perform the following general steps to correct the problem. For more information see "Online Support Information" on page 215. Remove any recently added software and reboot. 8. See the mouse user manual. 3. Try an alternative mouse. 2.
.... Check the Device Manager to determine that: • The device is OK. 2. If the Issue is still not resolved, see Windows Help and Support. 10. Swap M/B to check the events log for errors. If the mouse uses a wireless connection, insert new batteries and confirm there is listed.... External Mouse Failure If an external Mouse fails, perform the following general steps to correct the problem. For more information see "Online Support Information" on page 215. Remove any recently added software and reboot. 8. See the mouse user manual. 3. Try an alternative mouse. 2.