Administration Guide
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8 167 Digital Line Card Status Lights 170 Modifying a Digital Line Card 173 Support of AT&T's 4ESS Switch Protocol 176 Adding or Modifying a Digital Line Card Group 177 Modifying Card Channels 180 Modifying IP Settings 182 Removing a Digital Line Card 183 Setting Up a ...
8 167 Digital Line Card Status Lights 170 Modifying a Digital Line Card 173 Support of AT&T's 4ESS Switch Protocol 176 Adding or Modifying a Digital Line Card Group 177 Modifying Card Channels 180 Modifying IP Settings 182 Removing a Digital Line Card 183 Setting Up a ...
Administration Guide
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.... If you configure your system to use IP On-the-Fly or Standard IP and your switches use IGMP Snooping, you can set in the specified time, Automatic Callback is an IP Multicast Router or a switch that has IGMP Query capability. TAPI Line Redirect allows an external TAPI application, typically a call center...
.... If you configure your system to use IP On-the-Fly or Standard IP and your switches use IGMP Snooping, you can set in the specified time, Automatic Callback is an IP Multicast Router or a switch that has IGMP Query capability. TAPI Line Redirect allows an external TAPI application, typically a call center...
Administration Guide
Page 63
... Monitor Mode While in the conversation. The agent might hear an announcement tone, depending on the way you must first enter Monitor mode, then switch to the appropriate mode. 1 Press the Whisp Soft Key on your telephone. Topics include: ■ Special Considerations To enter Whisper or Barge-In... mode, you and the current agent's call is no longer audible to you must first enter Monitor mode, then switch to the appropriate mode. 1 Press the BrgIn Soft Key on your telephone. The previous agent's call becomes audible. Barge-In mode immediately ...
... Monitor Mode While in the conversation. The agent might hear an announcement tone, depending on the way you must first enter Monitor mode, then switch to the appropriate mode. 1 Press the Whisp Soft Key on your telephone. Topics include: ■ Special Considerations To enter Whisper or Barge-In... mode, you and the current agent's call is no longer audible to you must first enter Monitor mode, then switch to the appropriate mode. 1 Press the BrgIn Soft Key on your telephone. The previous agent's call becomes audible. Barge-In mode immediately ...
Administration Guide
Page 118
...remove power to the new subnetwork. ■ Plug a card into the new chassis. By default, all the IP settings for operation on either a switch or hub that is connected to the chassis when you click OK, the system applies the IP settings in the fields. 5 Click OK. 6 ... remove cards. When you click OK, all these fields contain 0.0.0.0. If the device is connected to exit the window. CAUTION: If you configure an 3Com telephone for the telephone are correct, click Cancel to the new subnetwork. 8 Reboot the device: ■ Remove power from the Call Processor subnetwork....
...remove power to the new subnetwork. ■ Plug a card into the new chassis. By default, all the IP settings for operation on either a switch or hub that is connected to the chassis when you click OK, the system applies the IP settings in the fields. 5 Click OK. 6 ... remove cards. When you click OK, all these fields contain 0.0.0.0. If the device is connected to exit the window. CAUTION: If you configure an 3Com telephone for the telephone are correct, click Cancel to the new subnetwork. 8 Reboot the device: ■ Remove power from the Call Processor subnetwork....
Administration Guide
Page 121
... drop down list next to delete and click Remove Selected. Configuring Attendant Console Buttons This section describes how to select columns F through J. (This This button switches between the two settings allowed for which you want to each Access button. ■ Four Feature buttons. Click 1-50 to select columns A through E, or 51...
... drop down list next to delete and click Remove Selected. Configuring Attendant Console Buttons This section describes how to select columns F through J. (This This button switches between the two settings allowed for which you want to each Access button. ■ Four Feature buttons. Click 1-50 to select columns A through E, or 51...
Administration Guide
Page 172
... have started successfully. The card automatically reboots itself if it completed. The 10/100 Uplink port is no connection to a 10/100 Mb hub or switch. There is connected to a 10Mb or to the 10/100 Uplink port. ■ ACT- 172 CHAPTER 8: PSTN GATEWAY CONFIGURATION Amber - The download ... channel has not yet been established. On a LAN, the download process completes quickly. If the download from Call Processor to a 100 Mb hub or switch. Call audio traffic: Off - Reserved for the card to establish contact with the PRI trunk. A problem with one or more of its power up...
... have started successfully. The card automatically reboots itself if it completed. The 10/100 Uplink port is no connection to a 10/100 Mb hub or switch. There is connected to a 10Mb or to the 10/100 Uplink port. ■ ACT- 172 CHAPTER 8: PSTN GATEWAY CONFIGURATION Amber - The download ... channel has not yet been established. On a LAN, the download process completes quickly. If the download from Call Processor to a 100 Mb hub or switch. Call audio traffic: Off - Reserved for the card to establish contact with the PRI trunk. A problem with one or more of its power up...
Administration Guide
Page 176
b Apply to enable 4ESS, to enable the 4ESS protocol and exit from your long-distance carrier only if you order the 4ESS protocol. 3Com does not support Call-By-Call Service with MEGACOM. To configure Call-By-Call Service: 1 Click PSTN Gateway Configuration > ISDN PRI Spans.... access services: ■ SDN (Software Defined Network) - A high-volume outward calling service. 176 CHAPTER 8: PSTN GATEWAY CONFIGURATION Support of AT&T's 4ESS Switch Protocol 4ESS is the AT&T proprietary version of the desired span. 3 Enable the Enable Call-By-Call Service check box. You can select the 4ESS...
b Apply to enable 4ESS, to enable the 4ESS protocol and exit from your long-distance carrier only if you order the 4ESS protocol. 3Com does not support Call-By-Call Service with MEGACOM. To configure Call-By-Call Service: 1 Click PSTN Gateway Configuration > ISDN PRI Spans.... access services: ■ SDN (Software Defined Network) - A high-volume outward calling service. 176 CHAPTER 8: PSTN GATEWAY CONFIGURATION Support of AT&T's 4ESS Switch Protocol 4ESS is the AT&T proprietary version of the desired span. 3 Enable the Enable Call-By-Call Service check box. You can select the 4ESS...
Administration Guide
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See the online Help for more information about the fields. 4 Click OK. If your NBX system connects to the PBX system by means of a T1 line, you must configure the T1 Group settings: 1 On the NBX system, click PSTN Gateway Configuration > T1 Groups. 2 Click the appropriate group name. 3 Modify the fields appropriately. Obtaining a Dial Tone from a PBX System 193 3 From the CO Switch Protocol drop-down list, select the appropriate protocol. 4 Click OK.
See the online Help for more information about the fields. 4 Click OK. If your NBX system connects to the PBX system by means of a T1 line, you must configure the T1 Group settings: 1 On the NBX system, click PSTN Gateway Configuration > T1 Groups. 2 Click the appropriate group name. 3 Modify the fields appropriately. Obtaining a Dial Tone from a PBX System 193 3 From the CO Switch Protocol drop-down list, select the appropriate protocol. 4 Click OK.
Administration Guide
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...184 on the DHCP server to SIP. For support for conferences that uses Ethernet mode or IP on the Fly, the system automatically switches to three parties, the conference originator, and two other SIP endpoint, including gateways, devices, and SIP-enabled applications. Third-party ..., the conference originator cannot forward, transfer, camp on, or park a conference call. ■ The WhisperPage feature is not running under 3Com call : ■ 3Com 3108 Wireless Telephone A SIP mode system does not support secure SIP signaling or secure RTP. If you enable SIP on a system that ...
...184 on the DHCP server to SIP. For support for conferences that uses Ethernet mode or IP on the Fly, the system automatically switches to three parties, the conference originator, and two other SIP endpoint, including gateways, devices, and SIP-enabled applications. Third-party ..., the conference originator cannot forward, transfer, camp on, or park a conference call. ■ The WhisperPage feature is not running under 3Com call : ■ 3Com 3108 Wireless Telephone A SIP mode system does not support secure SIP signaling or secure RTP. If you enable SIP on a system that ...
Administration Guide
Page 382
... on-line ■ number of channels off-line ■ ISDN PRI SPAN list configuration ■ MAC address ■ Name ■ Type ■ CO switch protocol ■ framing type ■ line code ■ line length ■ number of channels ■ number of channels on-line ■ number of ...channels off-line ■ ISDN BRI SPAN list configuration ■ MAC ■ ID ■ CO switch protocol ■ TEI manual/auto ■ TEI ID ■ number of channels ■ number of channels on-line ■ number of channels off-line...
... on-line ■ number of channels off-line ■ ISDN PRI SPAN list configuration ■ MAC address ■ Name ■ Type ■ CO switch protocol ■ framing type ■ line code ■ line length ■ number of channels ■ number of channels on-line ■ number of ...channels off-line ■ ISDN BRI SPAN list configuration ■ MAC ■ ID ■ CO switch protocol ■ TEI manual/auto ■ TEI ID ■ number of channels ■ number of channels on-line ■ number of channels off-line...
Administration Guide
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... device's MAC address (found on the label on the underside of the 3Com device) into the TLC interface. ■ After the TLC application connects...use the Windows Start menu to check the packet delay. To install the 3Com Telephone Remote Configuration application: 1 Insert the NBX Resource Pack DVD into ..., navigate to launch the 3Com Telephone Remote Configuration application. When you install and run from a PC. The 3Com Business Telephone uses the IP...: TROUBLESHOOTING Installing the 3Com The 3Com Telephone Local Configuration application is a Windows TLC Application program that the...
... device's MAC address (found on the label on the underside of the 3Com device) into the TLC interface. ■ After the TLC application connects...use the Windows Start menu to check the packet delay. To install the 3Com Telephone Remote Configuration application: 1 Insert the NBX Resource Pack DVD into ..., navigate to launch the 3Com Telephone Remote Configuration application. When you install and run from a PC. The 3Com Business Telephone uses the IP...: TROUBLESHOOTING Installing the 3Com The 3Com Telephone Local Configuration application is a Windows TLC Application program that the...
Administration Guide
Page 438
T1.231 Near End. G.826 Near End, Far End. bber TEP performance data. bes TEP performance data. CO Switch Protocol Protocol (ETS1, QSIG Slave) used by a DSP. Number of seconds of audio input control setting. Alarm Indication Signal. Audio Input Numeric value of ...Far End. BdId Name Board (card) name. Card Type Type of a channel. Ch MAC Address Channel MAC address. Ch List Channels supported by the CO switch (not applicable to 319 CRC errors, but no Severely Errored Frame or AIS conditions. Ch Name Name of card (T1, ISDN PRI, E1, BRI). ...
T1.231 Near End. G.826 Near End, Far End. bber TEP performance data. bes TEP performance data. CO Switch Protocol Protocol (ETS1, QSIG Slave) used by a DSP. Number of seconds of audio input control setting. Alarm Indication Signal. Audio Input Numeric value of ...Far End. BdId Name Board (card) name. Card Type Type of a channel. Ch MAC Address Channel MAC address. Ch List Channels supported by the CO switch (not applicable to 319 CRC errors, but no Severely Errored Frame or AIS conditions. Ch Name Name of card (T1, ISDN PRI, E1, BRI). ...
Administration Guide
Page 451
... system is connected. The sending equipment (sending the cause) is not acceptable to route the call . The detailed cause might vary according to the Public Switched Telephone Network (PSTN) to display the Status window. The last identified channel is requested to the sending entity. Table 86 lists the codes that detail...
... system is connected. The sending equipment (sending the cause) is not acceptable to route the call . The detailed cause might vary according to the Public Switched Telephone Network (PSTN) to display the Status window. The last identified channel is requested to the sending entity. Table 86 lists the codes that detail...
Administration Guide
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... connect indication within the allowed time. user clearing Destination out The destination interface is experiencing a period of The network is not functioning. Network congestion The switching equipment generating this call . User alerting The user has provided an alerting indication but no connect no other cause in the normal class applies. Temporary...
... connect indication within the allowed time. user clearing Destination out The destination interface is experiencing a period of The network is not functioning. Network congestion The switching equipment generating this call . User alerting The user has provided an alerting indication but no connect no other cause in the normal class applies. Temporary...
Administration Guide
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... appear when a user dials an H.323 port. 6 Close the browser to the second log file. Once the active log file reaches a specified size, data logging switches to exit NetSet and end the installation. Finishing the Verify the installation: Installation 1 Log on to NetSet using the gatekeeper. ■ To use alternate gatekeepers...
... appear when a user dials an H.323 port. 6 Close the browser to the second log file. Once the active log file reaches a specified size, data logging switches to exit NetSet and end the installation. Finishing the Verify the installation: Installation 1 Log on to NetSet using the gatekeeper. ■ To use alternate gatekeepers...
Administration Guide
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... Alternatively, you can use a second NIC in an operating system to a hub or to the local network traffic as any 3Com Business or Basic Telephone, the Call Processor, and the firewall or router. Logical continuity concerns extend throughout a network connection because...Overall Connectivity ■ Quality of incomplete or degraded connections that arise from network congestion, device configuration, or addressing problems. Bridges, switches, routers, and firewalls can cause connection difficulties. Consequently, addresses control connections because devices can add an H.323 gateway to an...
... Alternatively, you can use a second NIC in an operating system to a hub or to the local network traffic as any 3Com Business or Basic Telephone, the Call Processor, and the firewall or router. Logical continuity concerns extend throughout a network connection because...Overall Connectivity ■ Quality of incomplete or degraded connections that arise from network congestion, device configuration, or addressing problems. Bridges, switches, routers, and firewalls can cause connection difficulties. Consequently, addresses control connections because devices can add an H.323 gateway to an...
Administration Guide
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... devices can filter packets based on the voice representation. Depending on how the devices are multiport bridges). Quality of Service Unlike switched network connections, Internet voice connections consist of a sequence of a specified quality. Packet transfers across the Internet are crucial to ...delay is excessive, voice quality deteriorates noticeably. 476 APPENDIX D: CONNEXTIONS H.323 GATEWAY Bridges and switches are used to segregate areas of congestion within a local network (switches are configured, they can let packets pass or they perform conversions between LAN and WAN ...
... devices can filter packets based on the voice representation. Depending on how the devices are multiport bridges). Quality of Service Unlike switched network connections, Internet voice connections consist of a sequence of a specified quality. Packet transfers across the Internet are crucial to ...delay is excessive, voice quality deteriorates noticeably. 476 APPENDIX D: CONNEXTIONS H.323 GATEWAY Bridges and switches are used to segregate areas of congestion within a local network (switches are configured, they can let packets pass or they perform conversions between LAN and WAN ...
Administration Guide
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... field within the Ethernet header. 480 APPENDIX D: CONNEXTIONS H.323 GATEWAY The second part of the 802.1(p and q) standards addresses the way LAN switches prioritize different packets that some routers overwrite the TOS field (diff-serv priority field) and eliminate the priority distinctions between a protected network (intranet)... use other routers, you use these priority schemes if they are competing to use the default values that come with 3Com switches. This scheme is 101110xx. NBX ConneXtions does not support the Layer 2 (Ethernet) 802.1 (p and q) priority field.
... field within the Ethernet header. 480 APPENDIX D: CONNEXTIONS H.323 GATEWAY The second part of the 802.1(p and q) standards addresses the way LAN switches prioritize different packets that some routers overwrite the TOS field (diff-serv priority field) and eliminate the priority distinctions between a protected network (intranet)... use other routers, you use these priority schemes if they are competing to use the default values that come with 3Com switches. This scheme is 101110xx. NBX ConneXtions does not support the Layer 2 (Ethernet) 802.1 (p and q) priority field.
Administration Guide
Page 483
...After an Internet connection has been established, change your automatic call forwarding number: 1 Log on an H.323 gateway, you can use switches that it can make H.323 calls, and a Virtual Private Network (VPN) connection to only one hard-coded Ethernet address. VPN ...After a caller has been authenticated, the connection is presented to establish a virtual private network connection between the router and firewall. Most 3Com switches support this feature. Special Issues 483 gateway. The gateway system is in a VPN server between a roaming laptop and the NBX system...
...After an Internet connection has been established, change your automatic call forwarding number: 1 Log on an H.323 gateway, you can use switches that it can make H.323 calls, and a Virtual Private Network (VPN) connection to only one hard-coded Ethernet address. VPN ...After a caller has been authenticated, the connection is presented to establish a virtual private network connection between the router and firewall. Most 3Com switches support this feature. Special Issues 483 gateway. The gateway system is in a VPN server between a roaming laptop and the NBX system...
Administration Guide
Page 486
... and Differentiated Services The header of each IP packet contains an 8-bit Type of Service (TOS) field that are no long distance charges for public switched network calls (different dial plan). ■ The cost of an H.323 call does not have to wait until the end of a speed dial number. Routers...
... and Differentiated Services The header of each IP packet contains an 8-bit Type of Service (TOS) field that are no long distance charges for public switched network calls (different dial plan). ■ The cost of an H.323 call does not have to wait until the end of a speed dial number. Routers...