Shutterfly Support
Help and Support for Shutterfly 
Problems with Shutterfly?
Click the "Ask a Question" button to post a new question about Shutterfly.
Have a New Question?
Click below to post a new question about Shutterfly.
1 - 50 out of 302
All Shutterfly Questions
Shutterfly - How Can I Increase The Size Of My Personalized Board Book Project To 10"x10"
(Posted by Kathyrota1 8 months ago)
Shutterfly - Enlarging Photos After Downloading?
How can i get a larger view of my photos when they have been downloaded. for example, when i am work...
How can i get a larger view of my photos when they have been downloaded. for example, when i am work...
(Posted by Deesherm630 11 months ago)
Shutterfly - I Mistakenly Deleted My Account On 3/17/23. Is There Any Wsy To Retrieve The Pi
(Posted by ldilling74 1 year ago)
Shutterfly - Write On Cardstock?
Can you write on Cardstock with photos? What type of pen or marker is best?
Can you write on Cardstock with photos? What type of pen or marker is best?
(Posted by Tlcrn98 1 year ago)
Shutterfly - I Have Just Received A Charge To My Debit Card From Shutterfly For 8.48, I Was A
hello I was charged 8.48 from my checking account. I have not made an order since nov and already pa...
hello I was charged 8.48 from my checking account. I have not made an order since nov and already pa...
(Posted by Hias1101 4 years ago)
Shutterfly - I Just Bought A $5.00 Groupon Voucher For A 8x8 Custom Photo Book Won't Work.
I just bought a $5.00 Groupon voucher for a 8X8 Custom Hard Cover Photo Book. The code will not work...
I just bought a $5.00 Groupon voucher for a 8X8 Custom Hard Cover Photo Book. The code will not work...
(Posted by rbuffy2 6 years ago)
Shutterfly - Why Can't I Get My Book To Go Into The Shopping Cart?
I have made my photo book and now cannot get it to go into the shopping cart so I can check out.
I have made my photo book and now cannot get it to go into the shopping cart so I can check out.
(Posted by lynnandbobh 6 years ago)
Shutterfly - What Is The Name Of The Red Color On The Background For The Back Of The Photo Ca
I want to match the red printing on the front and back of my Christmas card. On the front of the car...
I want to match the red printing on the front and back of my Christmas card. On the front of the car...
(Posted by Nevam57 7 years ago)
Shutterfly - How Do I Obtain My Free Personalized Pet Tag? Promo Code
How do I obtain free personalized pet tag?
How do I obtain free personalized pet tag?
(Posted by lindasmalone 7 years ago)
Shutterfly - I Need To Know Shipping Time Deadlines/rates For Ordering Today - Need By Sat!
How quickly can prints be expidited. What is the latest I can submit pictures to receive by no later...
How quickly can prints be expidited. What is the latest I can submit pictures to receive by no later...
(Posted by Anonymous-158920 7 years ago)
Shutterfly - Albums Of Iphone App To Website
I have many albums on my shutterfly app, however when I went to shutterfly.com on my computer none o...
I have many albums on my shutterfly app, however when I went to shutterfly.com on my computer none o...
(Posted by Cosmos882000 8 years ago)
Shutterfly - Calendar Editing Question
I just created a 12x12 calendar that is saved in my shopping cart and I was wondering how to change ...
I just created a 12x12 calendar that is saved in my shopping cart and I was wondering how to change ...
(Posted by angelalarimer 8 years ago)
Shutterfly - Customer Service
Why can't I get through to customer service? I am calling
Why can't I get through to customer service? I am calling
(Posted by khcso 8 years ago)
Shutterfly - Can't Find Pictures On Family Share Site
I am the owner of our family share site. Many pictures from other family members have been added.THe...
I am the owner of our family share site. Many pictures from other family members have been added.THe...
(Posted by lynstuempfig 8 years ago)
Shutterfly - How Can I Speak With A Representative To Ask Questions About My Recent Order?
the customer service number is not working...how do I contact Shutterfly if I am having problems log...
the customer service number is not working...how do I contact Shutterfly if I am having problems log...
(Posted by mketcher 8 years ago)
Shutterfly - Blackfriday Special, Website Is Down And Can Complete My Order...will You Honor
I am trying to order a photobook with the black friday special but it wont go through and the phone ...
I am trying to order a photobook with the black friday special but it wont go through and the phone ...
(Posted by lbarkstall 8 years ago)
Shutterfly - Problem With Website-will You Honor The 50% Off Photo Books?
There is something wrong with the website and I cant finish my project in time for the black Friday ...
There is something wrong with the website and I cant finish my project in time for the black Friday ...
(Posted by Annamiriam4life 8 years ago)
Shutterfly - Need To Place Order Before The 40% Off Offer Ends. Keep Getting Proxy Error.
I have a print out from Shutterfly that says that the 40% offer ends 11/24/15, but the live site say...
I have a print out from Shutterfly that says that the 40% offer ends 11/24/15, but the live site say...
(Posted by elenaonharmony 8 years ago)
Shutterfly - Resent Order Sent Out 11/11/2015. I Was To Receive Free Shipping And Noticed I
I recently placed an order and according to tracking it was sent out 11/11/2015.I WAS to receive FRE...
I recently placed an order and according to tracking it was sent out 11/11/2015.I WAS to receive FRE...
(Posted by bjamendt 8 years ago)
Shutterfly - Can't Get Back To The Page To Actually Put My Pictures Into A Porjecty
I spent the last 2 hours going through my pictures and selecting the ones I want. I have your screen...
I spent the last 2 hours going through my pictures and selecting the ones I want. I have your screen...
(Posted by colleendykema 8 years ago)
Shutterfly - App Will Not Load
I had the shutterfly app & it was working fine. 2 days ago I went to upload 3 new pictures &...
I had the shutterfly app & it was working fine. 2 days ago I went to upload 3 new pictures &...
(Posted by Kastlsdp 8 years ago)
Shutterfly - Checking Out Problem With Shutterfly Android App
Trying to place an order to shutterfly using android app on my tablet. After going to check out and ...
Trying to place an order to shutterfly using android app on my tablet. After going to check out and ...
(Posted by dlbjn5 8 years ago)
Shutterfly - Upload Of Screenshots From Samsung Galaxy S5
I need to upload screenshots from my Samsung Galaxy S5, but when I go to uploads on my phone app, th...
I need to upload screenshots from my Samsung Galaxy S5, but when I go to uploads on my phone app, th...
(Posted by LuckyGoldenHorse 8 years ago)
Shutterfly - Moving Photos From Shutterfly In Custom Album
I've succeeded in getting my photos into Shutterfly My Photos. When I try to move them into the cust...
I've succeeded in getting my photos into Shutterfly My Photos. When I try to move them into the cust...
(Posted by sbanjogirl 8 years ago)
Shutterfly - Photo Book, Lost Arrangement
I had my photo book all in order last night and went to order and half the pix disappeared. Now show...
I had my photo book all in order last night and went to order and half the pix disappeared. Now show...
(Posted by Anonymous-152410 8 years ago)
Shutterfly - Hi, I'm Hearing Impaired So Can't Call. Yesterday, I Had My Photo Book All Arra
My photo book was all arranged then said pix didn't upload. I need them back in that order. Hearing ...
My photo book was all arranged then said pix didn't upload. I need them back in that order. Hearing ...
(Posted by Anonymous-152410 8 years ago)
Shutterfly - There Is No Button To Add An Item To The Cart? Thoughts?
(Posted by mshutch85 8 years ago)
Shutterfly - Photobook - Cropping Photos
I use windows 8.1 on a desktop machine. When making a photobook, each page has a placeholder locatio...
I use windows 8.1 on a desktop machine. When making a photobook, each page has a placeholder locatio...
(Posted by sgordon74423 9 years ago)
Shutterfly - I Can't Order My Book Or Add Any More Pictures From My Ipad
(Posted by Liliana2915 9 years ago)
Shutterfly - How Do You Delete Photos From An Album On The Android Shutterfly App?
(Posted by redroses8846 9 years ago)
Shutterfly - Viewing Issues Laptop
why can I only see my albums on my cell and not on my laptop
why can I only see my albums on my cell and not on my laptop
(Posted by mopmop2012 9 years ago)
Shutterfly - Camera Roll
when I click upload ut doesn't shiw camera roll
when I click upload ut doesn't shiw camera roll
(Posted by Cfulky 9 years ago)
Shutterfly - Screen Is Frozen
I have been working on a photo book and all of a sudden the screen turned gray (but I can still see ...
I have been working on a photo book and all of a sudden the screen turned gray (but I can still see ...
(Posted by nisi121 9 years ago)
Shutterfly - Editing Text
How do I change the font size on when editing text when making a calendar? The highest option I see ...
How do I change the font size on when editing text when making a calendar? The highest option I see ...
(Posted by brianshygera 9 years ago)
Shutterfly - Click Upload And Nothing Happens
I just signed up and was planning on using this site for my school. Now I'm seeing all of these post...
I just signed up and was planning on using this site for my school. Now I'm seeing all of these post...
(Posted by cathedralmontessori 9 years ago)
Shutterfly - Shutterfly Doesn't Show My Pictures Or Albums Anymore On My Ipad.
Shutterfly doesn't show my pictures or albums anymore on my iPad. When I try to make another album w...
Shutterfly doesn't show my pictures or albums anymore on my iPad. When I try to make another album w...
(Posted by doverton8938 9 years ago)
Shutterfly - Error Uploading File
I created a class site last week and was able to upload, then suddenly today I'm receivng 'Error upl...
I created a class site last week and was able to upload, then suddenly today I'm receivng 'Error upl...
(Posted by jenbowers2 9 years ago)
Shutterfly - Photos Deleted After Deleting From Camera Roll
I deleted some pictures off my Camera Roll on iphone 5 to make room. I check Shutterfly just to be s...
I deleted some pictures off my Camera Roll on iphone 5 to make room. I check Shutterfly just to be s...
(Posted by lrosel1 9 years ago)
Shutterfly - Sharing Calendar To Scoreboard
How to I share the Calendar wit the Scoreboard? I do not see a way to import the calendar to the sco...
How to I share the Calendar wit the Scoreboard? I do not see a way to import the calendar to the sco...
(Posted by Anonymous-143911 9 years ago)
Shutterfly - Cant Crop
I'm trying to crop a pic for a collage and i just get a white square
I'm trying to crop a pic for a collage and i just get a white square
(Posted by kkruer 9 years ago)
Shutterfly - How Do You Delete A Picture From The Shutterfly App On Your Ipad?
How do you delete a picture from the shutterfly app on your iPad?
How do you delete a picture from the shutterfly app on your iPad?
(Posted by Dinaps1219 9 years ago)
Shutterfly - How To Stop Automatic Uploads To Dropbox And Shutter Fly
How do I stop automatic uploads to dropbox & shutterfy while uploading from my camera to the com...
How do I stop automatic uploads to dropbox & shutterfy while uploading from my camera to the com...
(Posted by jkwthomas 9 years ago)
Shutterfly - Shared Shutterfly Photobook Is Blank Apart From The First Page When It's Shared.
How can I share my full photobook and not a blank photobook?
How can I share my full photobook and not a blank photobook?
(Posted by finghin 9 years ago)
Shutterfly - Album
I had not manually saved my work but shutterfly kept saying it was auto saving. How can I retrieve m...
I had not manually saved my work but shutterfly kept saying it was auto saving. How can I retrieve m...
(Posted by Anonymous-141274 9 years ago)
Shutterfly - Shutterfly Won't Work On Matchbook
custom path on photo book, page is totally blank
custom path on photo book, page is totally blank
(Posted by angelasantinihall 9 years ago)