Question posted by marilynh007 on May 14th, 2020
Wd External Hard Drive Problem
External hard drive will not start up. Seems like a hardware problem. How can I get it fixed?
Current Answers
Answer #1: Posted by INIMITABLE on May 15th, 2020 2:19 AM
INIMITABLE
Member since:
April 3rd, 2020 Points: 2,081,730
Member since:
April 3rd, 2020 Points: 2,081,730
Quick fix: Check power management for USB Hub
Connect your external hard drive to a new USB port or a new computer to check out whether it's really not responding, or just a damaged USB port that disallows your drive to show up on the PC.
If it doesn't work after changing the USB port or cannot be read by a new PC, try the quick fix below to repair an unrecognizable external hard drive now:
1. In Run (Windows + R), type devmgmt.msc and hit Enter.
2. Open Device Manager > expand "Universal Serial Bus controllers".
3. Right-click USB Root Hub > Properties > Power Management > uncheck "Allow the computer to turn off this device to save power".
- If your external hard drive is physically damaged or broken, take it to a nearby maintenance center for a manual repair.
- If it just doesn't work or respond, just follow the three methods below to fix a not working external hard drive or disk on Windows 10/8/7 PCs.
I hope this is helpful? PLEASE "ACCEPT" and mark it "HELPFUL" to complement my little effort. Hope to bring you more detailed answers
-INIMITABLE
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