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Question posted by Anonymous-133903 on April 8th, 2014

Answering Machine Is Not Recording

unable to get any recordings

Current Answers

Answer #1: Posted by waelsaidani1 on April 8th, 2014 9:33 AM
This answer was accepted by the poster of the original question.
waelsaidani1

Member since:
May 12th, 2013

Points: 19,501,787
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Solution:

1) Make sure your answering system is plugged into a live telephone jack and power source.

2) Make sure your answering system is turned on.

3) Some answering systems have an announce only option, which plays your greeting but won't record messages. Make sure your system is set to record messages.

4) Your answering system’s message capacity may be full. You must erase old messages to make room for new ones.

5) If you have voicemail service in addition to your answering system, your caller’s message may be going into voicemail before your answering system picks up the call. Program your voicemail to pick up at least 2 rings after your answering system is set to answer the call.

Related Vtech CS6229-2 Manual Pages

User Manual (CS6229-5 User Manual) - Page 3

... of rings 11 Remote code 11 Message alert tone 11 Announcement 12 Play your announcement............12 Record your own announcement 12 Delete your announcement.........12 Telephone operation 13 Make a call 13 Make a predial call 13 Answer a call 13 End a call 13 Speakerphone information.........13 Volume 13 Mute 14 Ringer mute 14 Call...
User Manual (CS6229-5 User Manual) - Page 4

... Record a memo 32 Message window displays..........33 Remote access 34 Appendix 35 Handset display screen messages 35 Handset and telephone base indicators 37 Battery 38 Expand your telephone system 39 Add and register a handset (optional 39 Replace a handset 40 Troubleshooting 41 Important safety instructions......47 Operating range 48 Maintenance 48 About cordless...
User Manual (CS6229-5 User Manual) - Page 11

...). Press to stop message playback (page 31). /SKIP Press to skip to turn the answering system on or off (page 30). VOICEMAIL light Flashes when you have new voicemail, a service offered by your telephone company.  When the phone is not in use , press to adjust the telephone base ringer volume (page 30...
User Manual (CS6229-5 User Manual) - Page 16

... 3 to select >ANNOUNCEMENT, then press MENU/SELECT. 5. Press MENU/SELECT to select >ANS SYS SETUP, then press MENU/SELECT. 4. Press or to select >ANS. The answering system automatically plays back the newly recorded announcement.
User Manual (CS6229-5 User Manual) - Page 18

... and MUTE appears until the mute function is ringing, press OFF/CLEAR or MUTE/REMOVE to answer the new incoming call rings normally. Telephone operation Mute The mute function allows you to hear ...there is an incoming call while you . 1. Find handset Use this feature to resume the conversation. PHONE 0:00:00 MUTED MUTE Ringer mute When the telephone is turned off. 2. During a call, press ...
User Manual (CS6229-5 User Manual) - Page 22

DIRECTORY EMPTY • When there are no records in the directory, the screen shows DIRECTORY EMPTY. • When the directory is full and you ...If the telephone number in the directory exceeds 15 digits, LIST FULL • If you try to 30 digits for each phone number and 15 characters for each name. Telephone operation Directory The directory can store up to 50 entries with up to ...
User Manual (CS6229-5 User Manual) - Page 28

Telephone operation Call log If you answer a call before the caller information appears on the screen, it , NOT AVAILABLE AT THIS TIME appears. If the phone number has more than 24 digits, it... EMPTY handset tries to 24 digits for the phone number and 15 characters for new incoming call information. • XX MISSED CALL(S) shows when there are no records in the call log. • The call...
User Manual (CS6229-5 User Manual) - Page 33

... your voicemail is approximately 14 minutes. The actual recording time depends on a call, or the answering system is busy and you delete them. 29 Set your answering system to answer calls at least two rings earlier than your answering system to answer. Some telephone companies program the delay before answering calls in this case, allow six seconds...
User Manual (CS6229-5 User Manual) - Page 34

... on or off with a handset: 1. When you want to raise the volume in use . Answering system operation Turn the answering system on or off The answering system must be answered." If the answering system is off." If the answering system is being recorded, press /FLASH on the handset. If you want to talk to hear your messages...
User Manual (CS6229-5 User Manual) - Page 35

...have played. 31 The system advances to the next message. • Press 5 to stop . Answering system operation New message indication The message window on the telephone base flashes and shows on , the.../STOP to stop . Press MENU/SELECT to select >ANS. If F and number of recording time left, the remaining time is not in the message window, the memory is turned on the handset...
User Manual (CS6229-5 User Manual) - Page 36

... using the same answering system. Press MENU/SELECT to four minutes in use . 2. Record a memo 1. Each memo can record your own recorded messages used as incoming messages. All previously heard messages are not recorded. 32 The handset announces, "Record after the tone....telephone announces, "To delete all messages with the telephone base: Press X/DELETE when the phone is full.
User Manual (CS6229-5 User Manual) - Page 37

... speaker volume level while adjusting. The answering system is being initialized. Telephone is answering a call or being accessed remotely. If the memory is full, the answering system answers incoming calls after 10 rings and announces, "Memory is full with total number of messages recorded. Telephone is being programmed. Answering system operation Message window displays Window...
User Manual (CS6229-5 User Manual) - Page 38

... code, all old messages play . Delete all messages. Record a new announcement. When the answering system is turned off . 4. Dial your telephone number from... tone telephone. Command 1 2 3 33 4 5 *5 6 *7 8 0 Function Play all messages. Turn the answering system on page 11 to the next message (during playback). Once the new messages have played, the telephone announces the...
User Manual (CS6229-5 User Manual) - Page 40

The cordless handset locator is very low. The handset is on an outside call , but the handset you are attempting to save...activated. Appendix Handset display screen messages NO LINE NO SIGNAL, CALL ENDED NOT AVAILABLE AT THIS TIME OUTSIDE CALL **PAGING** PHONE PLACE IN CHARGER RINGER MUTE SAVED SPEAKER UNABLE TO CALL TRY AGAIN UNABLE TO SAVE XX MISSED CALLS There is no name or number.
User Manual (CS6229-5 User Manual) - Page 41

...the handset battery is low and needs charging. Message number currently playing and total number of messages recorded. SPEAKER Speakerphone is in use . Flashes when the battery is charging. CHARGE On when the ...have new voicemail from the telephone company. Handset ringer off. New answering system messages. Appendix Handset and telephone base indicators Handset lights On when the handset...
User Manual (CS6229-5 User Manual) - Page 46

... company (charges might apply). • The telephone line cord might be malfunctioning. Contact your cordless telephone. Install your telephone as far away as possible from the telephone wall jack and connect ...be too many extension phones on the handset and telephone base each month with the telephone base. It might be out of them . • If the other cordless telephones. • Test...
User Manual (CS6229-5 User Manual) - Page 48

... are having the same problem, the problem is in the wiring or local service. Call your cordless phone. The filter prevents noise and caller ID problems caused by DSL interference. DSL) through your telephone...must subscribe to this service from your local telephone company for this feature to work on the cordless handset and the keys do not work. • Make sure the telephone line cord is ...
User Manual (CS6229-5 User Manual) - Page 49

... noise when recording. 45 Wait for the handset and telephone base to synchronize. • Other electronic products might prevent your handset and telephone base from these electronic devices as possible: wireless routers, radios, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones. When the answering system is...
User Manual (CS6229-5 User Manual) - Page 50

... the power to the telephone base. • Disconnect the battery on . • If the answering machine memory is playing. Wait until some old messages are using. The answering system does not record messages. • Make sure the answering system is on the cordless handset. • Wait a few minutes before entering the code. • There might be...
User Manual (CS6229-5 User Manual) - Page 52

... for many years. If there is out of range during storms. Cleaning your telephone Your cordless telephone contains sophisticated electronic parts, so it with care. Save the original packing materials to ... office. Electrical storms Electrical storms can cause serious injury if used when you ever need to answer the call while the handset is a call . Do not use the handset outdoors in the...

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