Vonage VDV21-VD Support Question
Vonage VDV21-VD Support Question
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Question posted by sheheya22 on April 7th, 2014
How To Change The Settings In Vonage V-portal Phone Adaptor
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Current Answers
Answer #1: Posted by tfarner7 on July 2nd, 2016 4:57 PM
tfarner7
Member since:
April 2nd, 2011 Points: 429,890
Member since:
April 2nd, 2011 Points: 429,890
Go HERE to the Vonage support page for step-by-step instructions on how to change your V-Portal settings.
Related Vonage VDV21-VD Manual Pages
User Guide - Page 2
... when the V-Portal is ready to 2 Section 11 which explains limitations on the status bar of the power cord to the factory default settings.
You'll ...Phone ports are color coded for at www.vonage.com/tos. The Ethernet (LAN) port icon identifies the port through which your V-Portal connects to your AC power outlet.
Rear Panel
Vonage V-Portal User Guide
The rear panel of the V-Portal...
User Guide - Page 4
...;
icon indicates that you can control various settings using Phone Line 2.
•
icon indicates that you have a Voicemail message waiting for you on Phone Line 1.
•
icon indicates that something is connected to use , error messages are provided to determine the cause of your Vonage service at www.vonage.com/tos. From power-up or...
User Guide - Page 6
...Port
• Phone Port 1
• Phone Port 2
LCD Message Meaning
Powering up by visiting the Vonage website at www.vonage.com/tos....set to 6 Section 11 which explains limitations on hold and the number of new voicemail messages and missed calls. You will be displayed periodically to High (full brightness). Vonage V-Portal User Guide
Vonage V-Portal LCD Status Messages
Your V-Portal...
User Guide - Page 8
...changes to do not power down and restarts again. The Internet icon displays in the status bar for each Vonage phone line ready for use. The display backlight is no need to the default setting of Medium or the setting... Vonage keeps your V-Portal. Vonage V-Portal User Guide
LCD Message Meaning
The Internet icon is ready for use; A phone icon displays in the status bar. The Phone Port...
User Guide - Page 10
...connected. Vonage V-Portal User Guide...change it tells the location of the following the directions provided in your area. This message displays when any of your modem to complete its start -up process. Allow enough time for your V-Portal in . Pay particular attention to use cable service and the V-Portal can not reach your phone...setting for 30 seconds and plug it 's set...
User Guide - Page 11
... company) requires you are having to the Vonage device's MAC address. If your ISP requires that you use Point to register a MAC address during set up . Many DSL service providers require that you to Point Protocol over Ethernet (PPPoE) as a V-Portal, router, computer, or printer) in your V-Portal.
If yours does, you install your LAN...
User Guide - Page 14
.... Network Settings Error [Code 008] Unplug all your phone from the Home Page click Basic Setup). DSL users, check ISP username and password.
Be patient. Contact Vonage customer care. Pay particular attention to 14 Section 11 which explains limitations on the Vonage website, please visit www.vonage.com/activate to the other green port.
Vonage V-Portal User...
User Guide - Page 24
....vonage.com/tos. Choose Call Logs > Phone Line 1 (or Phone Line 2) > Missed Calls. Vonage V-Portal User Guide
Vonage V-Portal LCD Menu
The V-Portal LCD menu gives you ultimate control of the V-Portal through a straightforward menu displayed in the LCD area on the top panel of menu functionality is organized into six major categories: Call Logs, Easy Dialing, Status, System, Settings...
User Guide - Page 29
... V-Portal Easy Dialing menu to place calls to get connected with answers to assisted living for this free Vonage feature, simply use to homes, installing pools or digging a ditch. See 311 Dialing for my ailing parent? If you get information on your ever changing family - I start digging. Choose Easy Dialing > Phone Line 1 (or Phone Line...
User Guide - Page 31
... the Vonage phone line has not been set up .
Going to view the status. If you try to Enable or Disable the feature. Note: If you will be displayed. What's the status of Service by visiting the Vonage website at a retail store, bring up your phone handset before initiating the call is in your V-Portal, you...
User Guide - Page 33
...the V-Portal's main menu and choose System > Diagnostics > Test Bandwidth. Vonage can help you make phone calls from your Vonage phone line but can help!
The IP address, subnet mask, default router, and... for activities that by default the V-Portal uses 90 Kbps for uploading data from a computer connected to the V-Portal, these settings may help the representative solve the problem...
User Guide - Page 34
...Portal phone ports and why would I do it? There is no need to change the brightness of error messages.
"Diagnostics data was not sent" displays if there was a problem with vital information about the Vonage...Vonage Customer Service agent. How can I send call statistics to ?
This setting saves bandwidth for analysis. How can I run these tests unless requested by visiting the Vonage...
User Guide - Page 35
...phone lines on their default values? Simply choose Settings > Restore Defaults. What does the Help menu item on your V-Portal, including language, brightness, contrast and volume.
Vonage V-Portal User Guide
With the V-Portal... restoring.
The LCD messages and menus can I change the contrast of my calls? Pay particular attention to set to use the up and down keys on Warranty...
User Guide - Page 36
... explains limitations on your browser. Pay particular attention to set up PPPoE, the V-Portal has a Web-based Configuration and Status User Interface ("Web UI").
Vonage V-Portal User Guide
V-Portal Web-based Configuration and Status User Interface
For most users, the V-Portal once installed will be displayed. Enter router in the Address bar. Introduction to the Web UI...
User Guide - Page 43
...You do not need to change settings in this section if one or more of connection to the Internet" setting. The four sub-menu entries are required to get your Vonage V-Portal running.
Every device on the... situations occur:
• you change your ISP • your ISP changes the way you connect to the Internet • you install a router in router.) An example of this is illustrated...
User Guide - Page 45
... Internet connection using the default value unless your ISP or Vonage Customer Care has asked you to the Internet sub-menu. Please check with your ISP. The V-Portal is set to 0 which explains limitations on the Basic Setup tab and then choose the Connect to change . This indicates the largest packet that does not...
User Guide - Page 46
... value unless your ISP or Vonage Customer Care has asked you see the phone icon. )
**MTU stands for the MTU setting used . The V-Portal is entered, the default value will restart. (You don't have to 0 which explains limitations on their network. Please check with your ISP for Maximum Transmission Unit. Vonage V-Portal User Guide
To setup...
User Guide - Page 48
... up to change it another way, the V-Portal lets more ...phone and surfing the Internet at the same time. If you see the phone icon. )
**MTU stands for the MTU setting used on the phone...Vonage digital phone service, your computer to do anything, except please be talking on their network. This means that you would not be able to connect your Vonage V-Portal also has integrated router...
User Guide - Page 108
Settings
Vonage V-Portal User Guide
Brightness
Normal Voicemail
Language Contrast Volume Restore Defaults
English Francais Espanol Use / key
Use / key
Reset? Pay particular attention to 108 Section 11 which explains limitations on Warranty, Remedy and Liability. Off Low Medium High Off Low Medium High
View the Terms of Service by visiting the Vonage website at www.vonage.com/tos.
User Guide - Page 111
... a bridge between...set of network equipment that uses the Internet to communicate. Ping is a utility that , when followed, allows two devices to connect some nodes.
Some ISPs supply combination modem/routers. Vonage V-Portal...router using private "tunnels" over Ethernet.
Lease Time
The amount of ports -
One Ethernet port, an Internet port where you can connect a modem and 2 phone...
Vonage Knowledge Base Results
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Vonage Support - Vonage V-Portal LCD Menu
...phone lines? How can I test the V-Portal phone ports and why would like to select Network Info Internet Port . How can I change the contrast of the LCD display? If you have 10 Kbps available for which local government department to talk to set...want to know the IP address, subnet mask, default router, and DNS server settings for the Ethernet port, at the main menu, click ... -
Vonage Support - Vonage V-Portal Web User Interface
...Portal Web UI, you are installing behind an existing router (for special applications such as your ISP. Caution: If you first took it . Forgotten or Lost Router Password If you change these settings or users who want to customise the settings... any of data to store such things as a bridge between your home wiring or a faulty phone. They will have configured in which can be using... -
Vonage Support - Professional Installation FAQs
... have a Vonage-enabled wireless router, we will connect your phone adaptor to your inside telephone wiring from being able to connect the device to the apartments wiring. What equipment is the price of connection. Can I get professional installation if I am currently renting? Finally, the technician will set up your wireless router for customer installation. The...
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