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Vonage VDV21-VD Support Question

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Question posted by lsmarrowm on August 8th, 2014

Vonage Model Vdv21-vd What For Phone Port 2

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Related Vonage VDV21-VD Manual Pages

User Guide - Page 2

... and Web UI when the V-Portal is connected to the Internet. Icons The Power, Internet, Ethernet (LAN) and Phone ports are color coded for at www.vonage.com/tos. The Internet port icon identifies the port through which explains limitations on Warranty, Remedy and Liability. You'll also see this icon on a blue label surrounding...

User Guide - Page 3

... of telephone cord should I use in the phone ports of both the blue Internet port and the yellow Ethernet (LAN) port. For phone cord recommendations, see this icon displayed on the rear panel of Service by visiting the Vonage website at www.vonage.com/tos. Vonage V-Portal User Guide represents Phone Port 1 or Phone Line 1. Tip: You'll typically use to...

User Guide - Page 6

...the V-Portal is attempting to connect to Icons • The Internet Port • The Ethernet (LAN) Port • Phone Port 1 • Phone Port 2 LCD Message Meaning Powering up When you see this message, ...Ready to make calls when this message displays. All icons are off . Vonage V-Portal User Guide Vonage V-Portal LCD Status Messages Your V-Portal keeps you informed of the LCD ...

User Guide - Page 8

... displays in progress, please do anything. A phone icon displays in the status bar. the Phone Port 2 icon indicates that you 've activated both phone lines on the V-Portal, the total number of new voicemail messages for use. The Internet icon displays in the status bar for each Vonage phone line ready for both lines is displayed...

User Guide - Page 14

...'ll typically use in to see this message if you try to place a call from Phone Port 1 and call Vonage at www.vonage.com/tos. DSL users, check ISP username and password. View the Terms of the V-Portal. Vonage V-Portal User Guide If you bought your ISP before accessing the Internet. If you might also...

User Guide - Page 15

... adjust your V-Portal. You'll typically see this message if Phone Port 2 of your home phone wiring hasn't been completely disconnected from Phone Port 2 and call Vonage at the main menu and choose System > Diagnostics > Test Phone Ports > Run Tests? View the Terms of the V-Portal? to a phone jack in many geographic areas. Pay particular attention to assist customers...

User Guide - Page 16

... the error has been corrected. You might see What kind of Service by visiting the Vonage website at www.vonage.com/tos. Vonage V-Portal User Guide Note: You will not be able to make or receive calls on Phone Port 1 or 2 during the short time the test is running . 3. Tip: You'll typically use in...

User Guide - Page 17

... Professional Installation Basics for more information. Replace the phone with the existing telephone wiring in your phones and phone cords are in working phones into green Phone Port 1 of your home, fix the short in many geographic areas. to run the phone ports diagnostic test once again. 4. Vonage V-Portal User Guide Note: You will not be able to make...

User Guide - Page 18

... in good working condition, plug the working order by visiting the Vonage website at the main menu and choose System > Diagnostics > Test Phone Ports > Run Tests? Start at www.vonage.com/tos. Vonage V-Portal User Guide 2. Tip: You'll typically use in the phone cradle (on Phone Port 1 or 2 during the short time the test is running . 3. Start...

User Guide - Page 19

... and Liability. If you connect a maximum of Service by visiting the Vonage website at www.vonage.com/tos. After disconnecting phones to get to the five phone maximum or replacing a phone to identify the faulty one of your phones is a limit to run the phone ports diagnostic test and determine if the error has been corrected. to the...

User Guide - Page 20

... the error has been corrected (Start at a time, to identify the faulty phone. Start at www.vonage.com/tos. Start using Vonage service when the Phone 2 icon displays. If too many phones or a faulty phone connected to "register" or validate each phone, one , run the phone ports diagnostic test and determine if the error has been corrected. To resolve...

User Guide - Page 21

.... You'll typically see this message if Phone Port 1 and Phone Port 2 of the V-Portal are trained to both Phone Ports 1 and 2 of your home). Start using Vonage service when the Phone 1 and 2 icons display. Plug known good phones using known good cables to green phone ports 1 and 2. Disconnect cables from phone ports 1 and 2 immediately. Vonage V-Portal User Guide High Voltage Error...

User Guide - Page 22

... at the main menu and choose System > Diagnostics > Test Phone Ports > Run Tests? Start using Vonage service when the Phone 1 and 2 icons display. If all handsets are on-hook and the message still displays, simply using phones and phone cords you know are in the phone cradle (on Phone Port 1 or 2 during the short time the test is sitting...

User Guide - Page 23

... more information. This will ring when a call comes in your V-Portal. Lines Off Hook Error [Code 217] Check that all the phones will run the phone ports diagnostic test to a single Vonage line. If the problem still exists there could be able to make or receive calls on hook. This message displays if the...

User Guide - Page 34

... advice. There is no need to test your computer upload needs. If you to run that can I test the V-Portal phone ports and why would I run these tests unless requested by a Vonage Customer Service agent. If you are automatically sent to ? How can help the agent analyze the problem you 'll see the...

User Guide - Page 95

... by marking the corresponding checkbox. • Click on the phone port. View the Terms of these tests unless requested by clicking on Warranty, Remedy and Liability. Vonage V-Portal User Guide • Select the test(s) to be performed by visiting the Vonage website at www.vonage.com/tos. The results of hardware tests that can clear...

User Guide - Page 96

... phone port. Log in your home wiring or a faulty phone. Pay particular attention to 96 Section 11 which explains limitations on the Status button and then choose the Diagnostics sub-menu. And finally the Ringers Test, is a short in to the Web UI. To perform a test from the Utility field drop down list. Vonage...

User Guide - Page 100

... 're getting a dial tone. First, look for an error message displayed on the LCD and follow the advice for the error message listed in the phone ports of the Vonage VPortal, and that 's connected to my V-Portal. If the icon does not display, look for the error message listed in to the green...

User Guide - Page 101

... Phone Port 1 and one line of Vonage service and either Phone Port 1 or Phone Port 2 if you signed up for one for more information. Alternatively, if you are using a two-line phone and you are using your Parental Controls user name and password (not the router user name and password). The plug on distributing Vonage service to use Vonage Internet Phone Service. Vonage...

User Guide - Page 111

... is a term used as a bridge between a single sender and multiple ...phone ports where you or your phone line or Cable service. For example, port 80 is . Your V-Portal (or your VPortal has 4 ports on a network. PPTP Point to the Internet through your ISP has selected. typically either DSL through a DSL broadband connection. Some ISPs supply combination modem/routers...

Vonage Knowledge Base Results

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Vonage Support - Troubleshooting Static & Garbled Audio Problems
...model numbers for our customers to perform some sort of the telephone system that are at some point, or else you wound not be noises such as radios, microwaves, satellite dishes, wireless routers, cell phones...persists after completing the checklist, contact . This can come from the phone port on the phone because these steps, contact . Test your network available. If the ...
Vonage Support - How Do I Troubleshoot Echo Problems?
... free from the phone port on your Internet Service Provider (ISP). Replace any other . If your Vonage device and your phone are still experiencing... an RJ-11 cable, replace the cable. Vonage Device Model Numbers. To reduce this fixes the issue, there may ... to the information below to continue troubleshooting: Wireless Routers and Cordless phones If you are using home wiring, refer to ...
Vonage Support - How Can I Use Multiple Phones with One Phone Number?
... not yet verified the reliability of different PBX models and other phones into the phone port of your Vonage phone adapter, and then plug your other phone systems with the 30-day money-back guarantee ...depending on one Vonage line support? How can I use that in those phones. Please note that one phone port on the phonesR17; You can learn more details, click on one Vonage ...