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Vizio SB3821-C6 Support Question

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Question posted by lycujygy on August 22nd, 2021

Sound Bar Is Not Responding To Remote

Newly bought VIZIO SB3821-C6 Sound Bar does not respond to any buttons pressed on the remote. I am confused whether the problem is with sound bar or speaker. Batteries are new, so the problem is not with the batteries.

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Answer #1: Posted by rh540640 on August 22nd, 2021 3:51 AM

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rh540640

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The official site can help you. If the battery isn't the issue, there are other possible as well. Visit: https://vizhdtv.com/fix-a-vizio-soundbar-remote-in-4-simple-steps/?cn-reloaded=1

Kindly accept my answer, if you are satisfied with it. Contact me

Related Vizio SB3821-C6 Manual Pages

Quickstart Guide (English) - Page 2

... blocked or covered. WARNING: To reduce the risk of fire or electric shock, do not touch the connector with wet hands. • Insert the remote control batteries in this apparatus to electrical earth. It has been designed in fire or electric shock. • The wall socket should be sure these instructions. •...

Quickstart Guide (English) - Page 3

TABLE OF CONTENTS Package Contents 4 Controls & Connections 5 First-Time Setup 7 Using the Remote 11 LED Indicators 12 Bluetooth Pairing 14 Using Bluetooth mode 15 Advanced Setup 16 Connecting a Subwoofer 17 Using Button Combinations 18 Wall-Mounting the Sound Bar 19 One-Year Limited Warranty 26 Legal & Compliance 27

Quickstart Guide (English) - Page 4

PACKAGE CONTENTS High Definition Sound Bar with Wireless Subwoofer Remote Control with 2 x AAA Batteries This Quick Start Guide 2 x Power Cables Coaxial Audio Cable Stereo RCA to 3.5mm Audio Cable Digital Optical Cable 2 x Sound Bar Wall Mount Brackets 2 x Wall Mount Screws (Size: M4 x 10mm) 4 Wall Mount Template

Quickstart Guide (English) - Page 5

CONTROLS & CONNECTIONS Back of Sound Bar Power Port * Supports .WAV file format playback only. USB* (6) USB In OPTICAL (4) Digital Optical Audio In DIGITAL (3) Coaxial In 5 AUX (1) Analog Audio In (Stereo RCA) AUX (2) Analog Audio In (Stereo 3.5mm)

Quickstart Guide (English) - Page 6

Power Press to change the audio source. Bluetooth Input Hold to pair. (See 'Bluetooth Pairing' for more information.) Volume Increase or decrease the loudness of Sound Bar 6 Top of the audio. Input Press to turn soundbar on or off.

Quickstart Guide (English) - Page 7

... to your other devices (Blu-Ray player, game system, etc.) see your device's user manual. † When using either of Sound Bar DIGITAL OPTICAL CABLE† BETTER DIGITAL COAXIAL CABLE†‡ BETTER AND CONNECT IT TO YOUR TV 3.5MM TO RCA CABLE GOOD 3.5MM TO RCA ...

Quickstart Guide (English) - Page 8

Back of Sound Bar Plug the power cable into an electrical outlet. 2 Connect the power cable to the Sound Bar AC IN as shown.

Quickstart Guide (English) - Page 10

The Sound Bar should be close to ear level. 3 For the best surround sound experience, position the Sound Bar as shown. The Subwoofer should be placed in a corner of the room. Subwoofer Sound Bar is centered below the TV.

Quickstart Guide (English) - Page 11

... section for more information) or press and hold the INPUT button for an active input. 4 Top 5 Top Remove the battery cover by gently sliding it away from the remote. Power You can press the INPUT button to Input 1. * Auto detect function only occurs once when the Sound Bar is detected.* Tip: Pressing the INPUT button will begin searching for 3 seconds...

Quickstart Guide (English) - Page 12

... change input source. USING THE REMOTE Bluetooth Press to enter Bluetooth input. (To enter force pair mode, press and hold for 5 seconds) Input Press to enter bass adjustment mode. 12 Previous Press to return to previous track. (Changes Treble and Bass levels) TruVolume Press to select an option. Enter/Play/Pause Press to enable/disable TruVolume. TruSurround...

Quickstart Guide (English) - Page 13

... Audio In - You can now search for 15 minutes. AUX (2) Coaxial In - The sound bar will be discoverable for the Sound Bar (VIZIO SB3821) using your Bluetooth device into pairing mode prior to enable/disable TruVolume. Note: Set your Bluetooth Device. The LED Indicators will behave differently with each button on the remote control. USB (6) Analog Audio In -

Quickstart Guide (English) - Page 14

... virtual surround sound. When enabled (On), all sources will move to the top with decreasing levels. The LED indicators will playback in stereo. Function LED Behavior Description DTS TruSurround On/Off TruSurround On TruSurround Off Press the TSHD button to increase/decrease the treble level. Press the BASS button then press the Next/Previous button to the...

Quickstart Guide (English) - Page 15

Press and hold the Bluetooth button on the Sound Bar or the Bluetooth button on the front of Sound Bar Play audio from bottom to the user documentation that came with a Bluetooth device: 1. Once the device is in Bluetooth Pairing Mode, the LED Indicators on the Display Panel on the remote for the Sound Bar (VIZIO SB3821) using your Bluetooth device. You can...

Quickstart Guide (English) - Page 16

... volume levels can affect Bluetooth range, including wireless security cameras, wireless video baby monitors, cordless phones, and microwave ovens. Reduce the volume levels on the Sound Bar before pressing Play.

Quickstart Guide (English) - Page 17

ADVANCED SETUP Back of Sound Bar DIGITAL OPTICAL CABLE DIGITAL COAXIAL CABLE 3.5MM TO RCA CABLE 3.5MM TO RCA CABLE USB Thumb Drive* Game Console Network Media Player 17 Tablet/MP3 Player/Laptop * Supports .WAV file format playback only.

Quickstart Guide (English) - Page 18

... the front will begin to the Sound Bar if there is now linked with the Sound Bar by VIZIO. However, the Subwoofer may need to be re-linked to blink. The LED indicators on the back of the Sound Bar for 5 seconds. Press and hold the Power button on top of the Sound Bar Back of the Subwoofer will flash 3 times...

Quickstart Guide (English) - Page 19

... turn it off. VIZIO TV Remote Control Energy Star VIZIO TV Remote Enabled VIZIO TV Remote Disable Energy Star Enabled Energy Star Disabled Enable/disable the use of a VIZIO TV remote control to the factory default settings. To enable/disable this function, Press and Hold the Power ( ) and Volume Down (-) buttons for 5 seconds. When disabled, the sound bar will automatically power down...

Quickstart Guide (English) - Page 20

Mark the four bracket holes using a pencil. 20 WALL-MOUNTING THE SOUND BAR 1 Back of Sound Bar Wall-Mount Screw Holes Insert the two wall-mount screws into the wall-mount screw holes, and then tighten them with a Phillips screwdriver. 2 Place the included wall mounting template against the wall under your TV.

Quickstart Guide (English) - Page 23

... power. • Press the POWER button on the remote control or on the top of the buttons on the remote may not be supported by the streaming application. (e.g., Pandora doesn't support the Back button.) 23 If it does not, the problem may be with new ones. • Point the remote directly at the center of the Sound Bar when pressing a button. • If...

Quickstart Guide (English) - Page 26

... or adjustments, as well as new in United States and Puerto Rico Only VIZIO provides a warranty to the original purchaser of a new Product against defects in the form...VIZIO service center. Proof of the original warranty or for parts or labor during the warranty period. THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED ABOVE. Specifications Sound Bar...