ViewSonic WPG-350 Support Question
ViewSonic WPG-350 Support Question
Find answers below for this question about ViewSonic WPG-350.Need a ViewSonic WPG-350 manual? We have 4 online manuals for this item!
Question posted by saalemyouth on February 7th, 2012
Software Problem???
I'm using the Mac version of the software and it crashes as soon as I press play. This is only happening with my machine, as many others (mac and pc) have used the wireless gateway with no trouble.
My Macbook pro is brand new and everything is working except this little problem. The screen adjusts the resolution as soon I put in the login code, my username comes up on the projector menu screen, but as soon as I press play the program crashes and my username disappears from the menu screen.
Whats the deal?
Current Answers
Related ViewSonic WPG-350 Manual Pages
WPG-350 User Guide (English) - Page 6
... 3-3 Video playback (PC Version 24 3-4 Quarter Split Screen 25 Chapter IV Using Application Software (MAC Version 26 4-1 Download and Install Application Software 26 4-2 Launch Application Software and Login (MAC Version 27 4-2-1 Use icon on application software 28 4-2-2 Menu List 29 4-3 Video playback 30 4-4 Quarter Split Screen (MAC Version 31 Chapter V Configure WPG 32 5-1 Conference...
WPG-350 User Guide (English) - Page 9
...
Congratulations on your purchase of ViewSonic Wireless Presentation Gateway WPG-350. This section introduces you to the WPG-350 (referred to as the WPG in this user guide).
1-1 Package Contents
(1) WPG-350 (2) AC adapter (3) Remote controller (4) IR receiver extension cord (5) AC adapter extension cord (6) VGA cord (7) Quick Installation Guide (8) Software CD-ROM
4
ViewSonic
WPG-350
WPG-350 User Guide (English) - Page 11
.... 10. Upgrade software via upgrade through Internet.
6
ViewSonic
WPG-350 Presentation remote 11. Supports both Wireless and Ethernet connectivity 3. Features
1. 802.11 b/g/n Wireless compatibility. 2. VGA connections 4. Output Resolution: 1024x768 or 800x600. 8. Supports multiple users at the same time with Quarter split screen 6. Video capture, to the same projector by wired or...
WPG-350 User Guide (English) - Page 12
... OFF.
'POWER' LED 'LAN' LED 'WIRELESS' LED 'PC IN' LED
Name 12V
LAN
IR IN Audio Out VGA OUT Antenna
Description Connect to A/C adapter / ViewSonic projector's D/C power outlet 10/100Mbps fast Ethernet port Connect to computer's VGA output port
Note: 1) WPS stands for Wi-Fi Protected Setup.
7
ViewSonic
WPG-350
Turn On: Single Click when...
WPG-350 User Guide (English) - Page 16
If you can see this start screen display on projector, indicates WPG-350 is working and all connection cables are correctly connected.
To fix the product placement, please use two wall mount holes located at the back of the product. Note: DO NOT USE VELCRO STICKER ALONE TO FIX THE PRODUCT ON THE WALL!
11
ViewSonic
WPG-350
WPG-350 User Guide (English) - Page 23
...18
ViewSonic
WPG-350
A window is shown at the Instruction page.
Please follow instructions to download and install WPG application software:
Use the web browser to connect to the IP address shown on WPG (Wireless / Wired IP address)
WPG's IP address is prompted, to execute, please check "run", or "save" to download application software. Chapter III Using Application Software (PC Version...
WPG-350 User Guide (English) - Page 24
A new icon will appear.
19
ViewSonic
WPG-350
Please be patient when your computer is downloading application software:
After application software download is complete, click 'Run'. Click 'Next' to continue.
WPG-350 User Guide (English) - Page 25
Double click the icon to launch login window, 'Server IP' will appear.
20
ViewSonic
WPG-350 If login code is correct, application software will be determined automatically, please input a user name (login window uses your computer's name by default), and input login code as displayed on upper-right of WPG-350's display.
WPG-350 User Guide (English) - Page 26
... same as other users) in 'User Name' field, and input the login code as shown on WPG's Instruction page. When you 're ready, click 'OK' button to continue. Click "OK" to launch WPG's application software. Login code must match with the one display on application software to enter the login code again.
21
ViewSonic
WPG-350
WPG-350 User Guide (English) - Page 27
.... press play button again to resume Minimizes Application Software window Closes Application Software window Stop a progressing presentation Switches to present mode Displays login code (4-digit number) and wireless signal strength Starts video playback mode
9 VGA switch 10 '1' to start / stop presentation of corresponding quarter split display area.
1
2
3
4
22
ViewSonic
WPG-350 Click...
WPG-350 User Guide (English) - Page 28
Exit
Close menu list
23
ViewSonic
WPG-350 3-2-2 Menu List
Besides the buttons, you can also click 'Menu' button to access menu list. Signal Status: check the status of WPG.
About: check the version of application software: VGA1: Displays your computer's display content on projector VGA2: Display 'VGA IN' port's display content on original user desktop resolution...
WPG-350 User Guide (English) - Page 29
... 'Video' button
2. Click (7)
to stop playing video.
24
ViewSonic
WPG-350 3-3 Video playback (PC Version)
When you click 'Video' button in application software, the user interface will start video playback:
1. Video will change and look as follow:
No. Description 1 Playback / Pause 2 Volume up 3 Fast forward (for 10 seconds)
4 Stop video play 5 Volume down 6 Rewind (for 10 seconds...
WPG-350 User Guide (English) - Page 31
... Software (MAC Version)
4-1 Download and Install Application Software
Before any computer can use the WPG, application software must be determined automatically, please input a user name (login window uses your computer's name by default), and input login code as displayed on WPG (Wireless / Wired IP address)
WPG's IP address is correct, application software will appear.
26
ViewSonic
WPG-350...
WPG-350 User Guide (English) - Page 32
... will use this name, or input any user name in 'User Name' field, and input the login code as user name. 4-2 Launch Application Software and Login (MAC Version)
Double-click on WPG's Instruction page. Application software will be displayed at 'Server IP' field:
Please input a unique user name (used to enter the login code again.
27
ViewSonic
WPG-350
WPG-350 User Guide (English) - Page 33
...VGA Switch
Switch display source (display the image from your computer's display or from 'VGA IN' connector)
28
WPG-350 When pausing a progressing presentation, the displaying image will freeze; 4-2-1 Use icon on application software
No. 1 2 3 4 5 6 7
8
ViewSonic
Name Play / Pause
Stop Login code / Signal Present Video playback Menu '1' to '4'
Function Description Start / pause presentation...
WPG-350 User Guide (English) - Page 34
... resolution: changes display resolution. Exit
Close menu list
29
ViewSonic
WPG-350
About: check the version of application software: VGA1: Displays your computer's display content on projector VGA2: Display 'VGA IN' port's display content on projector Search**: Automatically select an active content source
The content source being used currently will have a check mark in front of it...
WPG-350 User Guide (English) - Page 35
... file.
3. 4-3 Video playback
When you click 'Video' button in application software, the user interface will start video playback:
1. Video will change and look as follow:
No. Click (7)
to stop playing video.
30
ViewSonic
WPG-350
Description
1
Playback / Pause
2
Volume up
3
Volume down
4
Stop video play
5
Fast forward (for 10 seconds)
6
Rewind (for 10 seconds)
7
Open...
WPG-350 User Guide (English) - Page 38
Press 'Login' button on the remote controller to move the bar, then click button to display the content (same as 'Conference control' function described in last chapter). To select user by remote controller:
When there is more than one connected application software, you can use... remote controller to select one of them to select the presenting user.
33
ViewSonic
WPG-350...
WPG-350 User Guide (English) - Page 40
5-3 Status & Info Displays system information, like system software version and IP address. Many useful information can be obtained here when you need help about system configuration and firmware upgrade.
5-4 Network Settings
35
ViewSonic
WPG-350
WPG-350 User Guide (English) - Page 61
... properly.
56
ViewSonic
WPG-350 Please point the IR transmitter (located at the front of remote controller) to correct device.
5. Check the LED lights located at the top of WPG. If you're using wireless network, make sure you used with a new one (CR-2032 lithium battery).
2. Scenario: Remote controller does not work
Solution: 1. z Press 'Power' button on...
Similar Questions
I Am Having Problems With My Viewsonic Projector 6251. It Comes On For 15 Second
i am having problems with my viewsonic projector 6251. it comes on for 15 seconds than both light ar...
i am having problems with my viewsonic projector 6251. it comes on for 15 seconds than both light ar...
(Posted by lokanauthadasa 9 years ago)
Projector Powers On For 3-5 Seconds Then Power Down Lamp Never Comes On .
(Posted by cme4diagold 10 years ago)
Display Goes Off With Svga(viewsonic Pj5122)
Please do me a favor for any one who experienced this problem,I have viewsonic pj5122 when i connect...
Please do me a favor for any one who experienced this problem,I have viewsonic pj5122 when i connect...
(Posted by geraldcaido 11 years ago)
Password Problem
I've forgotten my admin password has a solution? thanks.
I've forgotten my admin password has a solution? thanks.
(Posted by david7238 12 years ago)
Request Help With A Projector Problem
When we power up our ViewSonice PDJ6220 projector, both the Lamp and Temp LED's come on solid and th...
When we power up our ViewSonice PDJ6220 projector, both the Lamp and Temp LED's come on solid and th...
(Posted by dayanch 13 years ago)