Question posted by mppickett on January 18th, 2016
Stolen Phone
My phone has been stolen, can you help to recover it. I have contacted the police and I have a case number.
Current Answers
Answer #1: Posted by TommyKervz on January 18th, 2016 3:38 AM
TommyKervz
Member since:
January 10th, 2013 Points: 17,776,853
Member since:
January 10th, 2013 Points: 17,776,853
If your Straight Talk is stolen or lost, please contact Straight Talk Customer Care Center at 1-877-430-CELL (2355) to speak to a representative that can assist you. Read more here https://www.straighttalk.com/wps/wcm/connect/StraightTalk/Support/FAQs/Policies+and+Procedures/Stolen+Lost+Phones/
Answer #2: Posted by SaraST on January 18th, 2016 7:08 AM
SaraST
Member since:
May 16th, 2012 Points: 631,500
Member since:
May 16th, 2012 Points: 631,500
Hi mppickett! We can't locate the phone or there's no way for us to find it. If further assistance is needed, please send me your name, contact number and your phone serial number or cell number and we will resolve your issue right away. Please copy and paste your comments from the blog and include it in your email. Email your information to [email protected] or you can chat with us live at http://bit.ly/16DrgbW.
Sara
Straight Talk Wireless
Answer #3: Posted by TechSupport101 on January 18th, 2016 7:18 AM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,325
Member since:
May 24th, 2013 Points: 12,171,325
Hi. If it was an Android, then you need to have activated Android Device Manager or any other third party Anti-Theft tracking app sadly.
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