Sharp XEA401 Support Question
Sharp XEA401 Support Question
Find answers below for this question about Sharp XEA401 - Cash Register W/THERMAL Printer.Need a Sharp XEA401 manual? We have 2 online manuals for this item!
Question posted by alisonhoughtaling on January 25th, 2012
Register Suddenly 'not Assigned'
We have been using this register with no issues for many years and suddenly last night we recived the error "not assigned" with every entry and could not open the cash drawer. The manual indicates to enter a clerk code, but we have never used a code and are unsure of how to get our register working again.
Current Answers
Answer #1: Posted by cashregisterguy on January 29th, 2012 5:14 PM
cashregisterguy
Member since:
August 28th, 2010 Points: 891,420
Member since:
August 28th, 2010 Points: 891,420
Someone has accidentally logged you out by pressing the clerk key.
Press 1 then CLK# button to sign on operator 1.
****************
If anyone needs more information, the sharp XE-A401 manual is here:
http://the-checkout-tech.com/manuals/cashregisters/Sharp_XE-A401_operating_programming_manual.html
Related Sharp XEA401 Manual Pages
XE-A401 Operation Manual in English and Spanish - Page 5
... ENTRIES ...63
CORRECTION AFTER FINALIZING A TRANSACTION (Void mode 63
OPERATOR MAINTENANCE...64
1 In Case of Power Failure ...64
2 In Case of Printer Error ...64
3 Cautions in Handling the Printer and Recording Paper 64
4 Replacing the Paper Roll...65
5 Removing a Paper Jam ...67
6 Cleaning the Print Head ...67
7 Removing the Till and the Drawer ...68
8 Opening the Drawer...
XE-A401 Operation Manual in English and Spanish - Page 6
... is a receipt/journal dual station type thermal printer, and therefore it does not require any type of the printer. Pulling the lever forward lifts up spool Paper roll cradle Paper chute Print head release lever
The printer is mounted on the printer (receipt side).
Lift the rear of the printer cover to move the head farther...
XE-A401 Operation Manual in English and Spanish - Page 8
... displayed when clerk 01 is displayed at "2" and incremental with each repeat. is assigned.
• Repeat The number of departments and PLU/subdepartments and function texts you use, such as %1, (-) and CASH are displayed. Error message When an error occurs, the corresponding error message is displayed. Customer display (Pop-up .
• Function message display area Item...
XE-A401 Operation Manual in English and Spanish - Page 10
... head release lever in print position.
1. Push the printer cover forward and detach it is caught by the printer auto-feed and comes out of the top of the receipt side as illustrated above .
3. 3
Preparing the cash register
To make the cash register ready for future use when transferring the cash register.
3. Set a paper roll in the paper roll...
XE-A401 Operation Manual in English and Spanish - Page 11
... Foreign currency conversion rate
V You must set a conversion rate to use key.
• Preset unit price for departments and PLUs
- ....
10.Replace the printer cover.
5
Programming date, time and tax
The cash register provides text languages of the printer. Set a paper ...symbol • Bottle return department • Split pricing entry
This is preset to
understand optional functions. It is ...
XE-A401 Operation Manual in English and Spanish - Page 12
You can enter. • Amount entry digit limit for PO amount, RA amount, Manual tax amount The factory setting makes the maximum amount you can program to limit the amount.
• Sentinel - Sales in each commission group can later be trained
Department programming: The cash register is assigned). Please refer to 10, you are ready for...
XE-A401 Operation Manual in English and Spanish - Page 14
... when selling items by cash. d For department 41 and above, enter the department code using numeric keys, and press the key,
d then enter the price and press the key again.
4. Press the
key, and the change .
9. Clerk assignment
1 L 2. Press the
key to the REG position. Key operation example
Clek assignment
Item entries
1 L 1500 ¡ 2300...
XE-A401 Operation Manual in English and Spanish - Page 15
... the entered amount is issued by default, 30 minutes).
When the register goes to the power save mode when no entries are performed based on page 69.
• Enter over a 32-digit number (entry limit overflow): Cancel the entry and re-enter the correct number.
• An error in the MGR mode. Clerk assignment Prior to any...
XE-A401 Operation Manual in English and Spanish - Page 16
..., the cash register will act as a repeat entry. 3 Item Entries
Single item entries
Department entries For a merchandise classification, the cash register provides a maximum of 1800 PLUs/subdepartments.
Dept. To use PLU entries, their...the PLU codes.
• PLU entries
PLU code (1 to 1800)
p
• Subdepartment (open PLU) entries
PLU code (1 to 40, enter a unit price, press the
...
XE-A401 Operation Manual in English and Spanish - Page 26
.... If you pay an amount to open and printer will print
"NO SALE" on -account (RA) entry, enter the amount, and press the key.
Key operation example
Receipt print
a
(a = 500 ¶ A)
24
The drawer will open the drawer with no sale entry is achieved and a non-add code number is used to those departments that have been set...
XE-A401 Operation Manual in English and Spanish - Page 28
... corrected by the Direct or Indirect Void Function
Any errors found after the entry of a transaction has been completed or during an amount tendered entry cannot be taken:
1. 3 Subtotal Void
You can void an entire transaction. Once subtotal void is executed, the transaction is aborted and the register issues a receipt. Make correct entries from the beginning. 3.
XE-A401 Operation Manual in English and Spanish - Page 30
... for Automatic Tax Calculation Function
The cash register can support US and Canadian tax systems. If you use the following sequence:
s
9
@...used for a department, tax will only need to program Tax 1. For example, when the time is set to 2:30 PM, enter 1430. Time(max. 4 digits in accordance with the law of your local tax office. The cash register comes with registration of items assigned...
XE-A401 Operation Manual in English and Spanish - Page 53
... mode when the clerk code is trained for use the register to TRAINING MODE section. If you specify a clerk code who is registered for sales entries.
Key operation example
s 10 @ 0060 s A
Print
Logo message print format
You can select the number of the operator display. • Thermal printer density (standard density) • RS-232C interface •...
XE-A401 Operation Manual in English and Spanish - Page 55
..., the text such as clerk name, logo message and function text will be reset to 255 sec.)
Key operation example
s 30 @ 2sA
Print
Thermal printer density
s 50 @
To set "0"
*Printer density
(00-99)
sA
* By default, 50 is set. (4) RS-232C start code and end code
s 33
*A-C: Start code 000-127 D-F: End code...
XE-A401 Operation Manual in English and Spanish - Page 57
...group & commission group Function no . w/sign Function parametrs (F-H) Percent rate with sign Percent limit
Entry digit limit
Entry digit limit
Function parameters (A-C)
Function parameters Foreign currency symbol/Rate
Commission rate
Logo Message Function selection...(AB) RS-232C Start-End code RS-232C timeout
Thermal printer density
Tax table
Tax rate Min. taxable amount Clerk code/name
55
XE-A401 Operation Manual in English and Spanish - Page 66
... failure is encountered in register idle state or during an entry, the machine returns to normal operation after power recovery. (See the sample print.)
2 In Case of Printer Error
If the printer runs out of time, pull the print head release lever toward you are used in handling the recording paper (thermal paper)
• Use only paper specified...
XE-A401 Operation Manual in English and Spanish - Page 70
... with the till removed.
And remove it forward fully with the key. To detach the drawer, pull it by Hand
The drawer automatically opens. 7 Removing the Till and the Drawer
The till in the direction of the machine in the register is detachable. After closing your business for the day, remove the till from the...
XE-A401 Operation Manual in English and Spanish - Page 72
...Use these labels with fully charged built-in batteries, at room temperature)
Display:
Operator display:
Dot matrix display (16 positions and 2 lines)
Customer display:
7-segment display (7 positions)
Printer:
Type:
2-station thermal printer...08 mm thickness)
Cash drawer:
5 slots for bill and 6 for coin denominations
Accessories:
Manager key
2
Operator key
2
Drawer lock key
2
Paper...
Programming Manual - Page 6
... 1 status: 1 = taxable 0 = non-taxable
Parameter E -
Program department keys.
• Switch register to PGM mode • Set the eight parameters A-H. • Press the @/For key • Press... = Single Item Cash sales 0 = Normal
Parameter F - Entry digit limit - 0 - 7
Parameter H - taxable
Parameter C - Type of Unit price Entry:
Open and Preset = 3 Preset only = 2 Open Only = 1...
Programming Manual - Page 12
... Cash Sales = 1 Normal = 0
Parameter I - Type of unit price Entry
Open & Preset = 3 Preset only = 2 Open only = 1 Inhibit department key = 0
Parameters B and C should be 0 unless otherwise stated. Tax 3 Status:
Taxable = 1 Non-Taxable = 0
Parameter F - XEA-401 Department Key Programming
There are 11 parameters for each department key Program department keys.
• Switch register...
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