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Samsung UN40C7000 Support Question

Samsung UN40C7000 Support Question

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Question posted by chazrov on May 8th, 2014

Tv Switches To Standby After Approx 30 Secs.

Good day, I have a Samsung UA40C7000 Model Code UA40C7000WRXXA Version No SQ01 Ser no LBNA3DQZ600089M With no input connected the TV comes on and displays no input connected etc. Screen is normal black as usual. After approx 30 secs the TV returns to sstandy mode automatically. If switched on again, it remains on but with no picture visable. Please help if possible. Thanks Chaz

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Request from chazrov on May 9th, 2014 1:16 AM
Good Day,

Thank you for your reply. Giving your time and expertise is appreciated.

I have two further questions:

1. Do you perhaps have a diagram, block will do, of the PSU board. I have the facilities and knowledge to test it but do not know what the correct values are.

2. The possibility exists, if I read other threads correctly, that a software upgrade may have similar symptoms.

There are power-up sequences done via the remote, normally four buttons, that will boot the system into maintenance mode.

Do you know those sequences for this system?

Thank You

Chaz

 

 

Current Answers

Answer #1: Posted by StLFanMan on May 8th, 2014 8:26 AM
StLFanMan

Member since:
August 14th, 2013

Points: 1,576,405
100
points
From the looks and sounds of your described issue, your TV would require service repairs. That said, I'd suggest calling Samsung Support directly for troubleshooting assistance first. They can be reached at 1-888-726-7864

Related Samsung UN40C7000 Manual Pages

User Manual - Page 2

... purchased in Canada, and in Canada on the screen. The images displayed on them should be limited to view different formats as TV channel logos, panorama or 4:3 image format, stock or news bars at screen bottom etc.) on SAMSUNG products purchased in normal use , as well as Proof of a SAMSUNG Authorized Service Center, please call toll-free: -
User Manual - Page 6

... may switch on the remote control. It is turned off when the power is on and lights up in standby mode for example). Getting Started ✎✎For best cable connection to this product, be sure to unplug the power cord. 6 English Blinks and turns off . Displays an on-screen menu, the OSD (on screen display) of...
User Manual - Page 9

... display or a connection error may be enabled only when the TV is recommended. xx The ARC function allows digital audio to the TV. This product does not support the ethernet function via an HDMI cable. xx This product supports the 3D and ARC (Audio Return Channel) functions via HDMI. xx The picture may not display normally...
User Manual - Page 21

...9998;✎NOTE xx You may notice a small amount of the image source. xx PIP is automatically switched to enjoy proper 3D effects. Otherwise, you lie on the glasses. 3. Press the CONTENT button, ... 1920 x 1080 input. To watch the video at a high resolution optimized to Off, Clear or Standard, you can watch in 3D display or full screen mode. Viewing 3D TV motion pictures for long...
User Manual - Page 26

... on the broadcast. 26 English xx The rating titles (For example: Humor Level..etc) and TV ratings (For example: DH, MH, H..etc) may differ depending on or off ) → MUTE → 8 → 2 → 4 → POWER (on -screen display to a restricted channel, the V-Chip will automatically block certain categories that deal with digital channels...
User Manual - Page 27

...Samsung Wireless Link) / SWL connect) For details on quickly with this feature. xx Game Mode is not available when the input source is powered on, the screen will come on set to the "Network Connection" instructions (p. 30). Unfortunately, you display the TV... and Styles 0 to Samsung mobile phones/ devices. Background Color: Options include Default, White, Black, Red, Green, Blue...
User Manual - Page 29

... Version ■■ By USB: Insert a USB TV Rear Panel drive containing the firmware upgrade file, downloaded from last step, this information when connecting external devices to a USB memory device. USB Drive The TV will discontinue from "www. You can easily reset them after completing the firmware upgrade. Please retry downloading. samsung.com," into the TV...
User Manual - Page 32

... configure the SSID and WPA key in either a router or a modem). See the illustration below. ✎✎ To use a wireless network. xx If you connect to your TV's back or side panel USB jack. Samsung's Wireless LAN adapter supports the IEEE 802.11A/B/G and N communication protocols. If the wireless IP sharer supports DHCP, your...
User Manual - Page 33

...;✎To use this function, you connect your AP to boot up window appears on the screen notifying you may appear corrupted or have to wait approximately two minutes for your Samsung TV automatically to non-Samsung wireless APs. If it is not connected, Samsung Auto Configuration only confirms that supports Samsung Auto Configuration on . ✎✎ Because...
User Manual - Page 34

...connects to change case or display symbols/characters. -- To enter the Pass Phrase, follow these general directions: -- Press the Red button to your network. 9. The Network Setup screen appears. Press the PBC (WPS) button on the Security Key screen. -- Your TV...the wireless connection automatically, follow these steps: 1. Press the ▲ or ▼ button to Samsung Wireless LAN ...
User Manual - Page 35

... computers, follow these steps: 1. The Network settings are displayed. Press the ▲ or ▼ button to go to connect. Wait until the connection confirmation message is required, input the security key. ✎✎ If network doesn't operate normally, check the Network Name (SSID) and Security Key again. Input the generated Network Name (SSID) and Security Key...
User Manual - Page 36

... TV may not operate normally. You can connect the TV to the device even if a sharer is not connected to the TV. ✎✎For the TV to use Internet@TV, the AP (access point) must enter your ID or password when connecting to the USB 2 port, the network may not be connected to the wireless network. ✎✎If a Samsung...
User Manual - Page 37

... "www.samsung.com." Connect a USB device containing photo, music and/or movie files to your PC through a network You can play pictures, music and videos saved on your PC over your TV, you can connect the TV to the PC directly without connecting it through a network connection in same subnet. TV Rear Panel or USB Drive ¦ Connecting to the...
User Manual - Page 38

...connecting your device to the TV, please back up to -Know List before using a USB device, the device may not work properly with unlicensed multimedia files. ✎✎Need-to 1000 files can only use Media Play mode through a network: xx The Background Music and Background Music Setting functions. SAMSUNG is displayed...malfunction. xx If the TV has been no input during time set in Auto...
User Manual - Page 46

... Samsung recorder. 1. Select Receiver and set to On, you are listed. Press the EXIT button to On. 2. When the source is a digital component such as a DVD and is not displayed... When the recording device is connected to sound through a receiver (i.e Home Theater) instead of a TV Program using the TV remote control, not the buttons on the TV. To properly connect an antenna to a recording ...
User Manual - Page 49

...Internet@TV settings from this feature. ✎✎ Depending on your country, Ticker application may have a different service or not be downloaded to come ...displayed on Internet@TV must be supported. After selecting User account, enter the Password using the ▲ and ▼ buttons and press the ENTERE button. The Ticker application on the screen. ¦¦ Setting up Internet@TV...
User Manual - Page 50

...connection. 50 English button on the Samsung Apps. 1. Press the 2 button on the screen. 7. xx Using the � (REW) or μ (FF) button, you can use this Screen Keypad in a several Internet@ TV applications. If you want to input... application. ■■ Properties: Display information about Internet@TV. Here is how to select Internet@TV ID, then press the ENTERE or...
User Manual - Page 51

... well as match information, images and short length video. 04 Advanced Features ¦¦ Using the Internet@TV service Samsung Apps Samsung Apps is a store for downloading applications to be available in the future. yy Video: Displays various video media such as news, stocks and weather. yy Information: Includes various information services such as...
User Manual - Page 55

... your PC) by controlling them on the TV using the OSK (On Screen Keyboard). 04 Advanced Features AllShare OO MENUm → Application → Content View → AllShare → ENTERE ¦¦ About AllShare AllShare connects your TV and compatible Samsung mobile phones/ devices through the alarm window while watching TV. ✎✎NOTE xx To disable...
User Manual - Page 63

... have latest SW version, SW upgrade will dissipate over the network fails. • Try network test in the Plug & Play procedure. POP (TV's internal banner ad) appears on the screen. Refer to Plug & Play Feature (p. 8). ✎✎This TFT LED panel uses a panel consisting of the screen when displaying up scaled SD (4:3) contents. • Black bars on either...

Samsung Knowledge Base Results

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  • General Support
    ...returns to normal During a call, press and hold either "V+"or "V-" button for a long time or the internal battery has run completely flat, it is now muted While in Standby Mode, when you stop the music automatically...Mode" switch on the HKT 450 for connecting... models,...comes in pause mode, short press the "Mode Button" on the HKT 450 to resume the music playing While music is in Standby Mode...
  • General Support
    ...:    Usually in [email protected] format. Qwerty Enter the Incoming & Connection Settings Never Every 15 ...to enter the automatic connection settings used to Download Today's Messages Last 3 Days Last 5 Days Last 7 Days Last 30 Days All Messages File... to enter it will need for the information found in standby mode, press the left soft key for the account. Select Server...
  • General Support
    ...: 1: Enable Vision 2: Update Profile Games 1: Bubble Breaker 2: Solitaire File Viewer Get On Demand International Usage Internet Sharing Live Search Pictures & Videos Service Mode Software Store Sprint TV In Use Menu - Press Menu to display the following options: 1: Mute/Unmute 2: Speakerphone On/Off 3: Turn Hands-free On/Off 4: Contacts 5: Save to scroll through and...

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