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Samsung SCH-S336C Support Question

Samsung SCH-S336C Support Question

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Question posted by gypsycolleen on May 23rd, 2015

S336c Phone Keeps Turning Off

My dad's phone keeps turning off! I bought this phone for him because he needs a real simple one. However, most times when we close the phone, it turns itself off. Not everytime, but most of the time. I can't find anything about why it's doing this. Anyone have any ideas?Thank you!

Current Answers

Answer #1: Posted by BusterDoogen on May 23rd, 2015 4:33 PM
This answer was accepted by the poster of the original question.
BusterDoogen

Member since:
October 30th, 2011

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This could be the problem, make sure the backlight isn't set to always on.

Choose Display to make selections for the LCD display's

backlight:

R26; Duration: Set the length of time the backlight is illuminated, from 7

seconds, 15 seconds, 30 seconds or Always On.

R26; Brightness: Press the Directional Key Left or Right to adjust the

brightness.

  • Choose Keypad to make selections for the keypad backlight.

choose from 7 Seconds, 15 Seconds,

30 Seconds, Always On or Always Off.

  • Press SET to save your settings.

Note: Prolonged backlight durations can drain your battery.

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

Answer #2: Posted by tj4fa on November 7th, 2015 9:20 AM
tj4fa

Member since:
November 7th, 2015

Points: 0
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My Samsung S336c does the same thing. Shuts off when flip is closed or dropped slightly.

What is happening is the battery moves a bit and looses connection momentarily then shuts down.

I read on another Samsung forum someone pulled the battery out and put a small piece of card-stock (business card) about the size of the battery under it and reinstalled the cover.

I did that and so far mine does not shut off when dropped or the cover closed with its own closing pressure and so far so good.

The person that posted that on the other forum had it working for 4 weeks after he did it.

On another forum for another Samsung device, someone removed the battery and pried the metal battery contacts up a little bit to make the contact with the battery better and worked for them.

I'm sticking with the paper thing for now but will not hesitate to try to bend the contacts a bit if it happens again.

If this annoying problem persists in the future, this Samsung 336c POS flip phone won't survive the next time it's "dropped" by me. :(


Answer #3: Posted by TheWiz on May 23rd, 2015 4:06 PM
TheWiz

Member since:
October 13th, 2011

Points: 25,383,424
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points
It sounds like a hardware defect unfortunately. I recommend calling Sasmung if it's still under warranty.

Related Samsung SCH-S336C Manual Pages

User Manual - Page 1

GH68_38883A Printed in Korea SCH-S336C MOBILE PHONE User Manual Please read this manual before operating your phone and keep it for future reference.
User Manual - Page 4

...;, T9® Text Input, and the Nuance logo are trademarks or registered trademarks of Samsung Electronics Co., Ltd. Do you have questions about your Samsung Mobile Phone? in the United States and/or other countries. Plano, TX 75074 Toll Free Tel: 1.888.987.HELP (4357) Internet Address: http://www.samsung.com ©...
User Manual - Page 6

... User Manual 5 Activating your Phone 7 Displaying Your Telephone Number 7 Battery 8 Turning Your Phone On and Off 13 Easy Setup 14 TTY Mode 15 Roaming 16 Voicemail 16 Section 2: Understanding Your Phone 18 Features of Your Phone 18 Closed View of Your Phone 19 Open View of Your Phone 20 Side Views of Your Phone 22 Navigation Keys 23 Functional...
User Manual - Page 18

... used for the duration of the life of the battery and cannot be recharged. Turning Your Phone On and Off Turning Your Phone On Ⅲ Press and hold the or off. End/Power Key to turn the phone on While powering on, the phone connects with the home network, then displays the Home screen and active alerts.
User Manual - Page 21

... Voicemail All unanswered calls to your phone are sent to voicemail, even if your phone is active, the Roaming icon appears ...in the Annunciator Line of the display. From the Home screen, press and hold the activate Voicemail. Key to acquire service on your coverage area and service plan. From the Home screen, press the - when Roaming is turned...
User Manual - Page 26

... left area of the display screen. 5. Left Soft Key: Press to select the command at the lower right area of Emergency (ICE) Key: Press to turn the phone On or Off. 12. Messaging Key: Press to the previous item or screen. 8. In Case of the display screen. 14. Press and hold for...
User Manual - Page 31

Functional Keys End/Power Key Use the End/Power Key to end calls, to turn your phone on or off . • Press the End/Power Key to disconnect a call. • Press ...8226; Press the OK Key to select a highlighted option. For example: • Press and hold the End/Power Key to turn the phone on or off , and to return to a previous menu. Right Soft Key Some functions of the OK Key are : •...
User Manual - Page 41

...a Mobile phone number field in Contacts. Mobile 1: Represents a Mobile phone number field in Contacts. Message Tone: Represents the Message Tone field in Contacts. Personal Email: Represents the Personal Email field in Contacts. Speed Dial: Represents a Speed Dial number field in Contacts. Business: Represents the Business phone number field in Contacts. Understanding Your Phone 36...
User Manual - Page 45

... settings field. Alarm Off: Represents the Alarm Off settings field. Alert Time: Represents the Alert Time settings field. Device Connected: Displays when a Bluetooth connection was established. Understanding Your Phone 40 BT Mobile Phone: Displays when connected/paired with a Bluetooth enabled Mobile Phone. Alert: Represents the Alert settings field. Alarm On: Represents the Alarm...
User Manual - Page 46

... is enabled. Recent Calls: Open the Recent Calls log, to enter, view and manage your phone's messaging features. Messages: Access your daily contacts. Auto Answer: Displays when Auto Answer mode is... features. Ⅲ From the Home screen, press the Left Soft Key Menu. Browser: Launch Mobile Web, where you can replace some menu items with your favorite features, and change the order...
User Manual - Page 60

...10132; Erase All. 4. Turning on Sound Alert Mode temporarily replaces your previous sound settings, so you have set Master Volume to notifications, regardless of other phone or call , your phone reads out the name (if...Call Alert sounds will play, even if you can switch between Sound Alert Mode and your phone uses sounds to alert you to Sounds Off or Vibrate Only. 55 Deleting All Recent Calls...
User Manual - Page 62

...contact. 57 Contacts provides access to powerful features such as Groups, creating and sending vCards, and viewing the phone number assigned to highlight Mobile 1, Home, Business, Mobile 2, or Fax and enter at least one telephone number. 5. For more information, see "Entering Text" ...Contact and press . 3. Continue using the Directional Key to move to fields to manage your phone.
User Manual - Page 75

...information into the note, then press SAVE to save the note. Editing My Name Card By default, My Name Card contains your phone in Contacts, which you can send to recipients as a virtual business card (vCard) attached to enter information. From the Home ... press VIEW. 3. Press SAVE to save My Name Card. Use the Directional Key to others using your mobile telephone number.
User Manual - Page 80

... updates Note: Some message services are only available in the To: fields. • Use the keypad to enter a recipient's phone number. • Press the Right Soft Key Add to and from other mobile phones. 1. Favorites: Choose contacts you to send and receive short text messages to select recipients: - From the Home screen, press...
User Manual - Page 81

... Normal. • Callback #: Include a callback number with the message. Press SEND, or to other mobile phones. 1. From the Home screen, press the Messaging Key ➔ New Message ➔ Picture Message. ...2. Use the Directional Key to move to the Text: field to compose your mobile telephone number, or you can be sent to send the message. While entering text, press the...
User Manual - Page 84

... Key Resume to restart recording. • Press STOP to stop recording and attach it to enter a phone number, contact name, or Email address. Groups: Choose a contacts Group. • Use the keypad ...and Sending Voice Messages Voice Messages combine text and voice recordings, and can be sent to other mobile phones, or to select recipients: - From the Home screen, press the Messaging Key ➔ ...
User Manual - Page 94

... time you choose Always ask before update, your phone. From the Home screen, press the Messaging Key ➔ Social Networks ➔ Update Status. 2. Use the Directional Key to highlight sites, then press MARK, or press the Right Soft key Mark All to update. From your account settings, follow the instructions in the Mobile...
User Manual - Page 131

...Referrer: Choose On or Off to control sending of referrer message. • Key Press Time Out: Set the length of time Mobile Web will wait before a key press times out, to Fast, Medium, or Slow. From the Home screen, press the Right Soft...: Placing a check mark within the Disable field and selecting Save, you turn off the phone's ability to download Images/Backgrounds/ Sounds/Object Downloads.
User Manual - Page 166

...evaluated as in compliance with part 15 of the FCC Rules. SAR information on this and other model phones can also be obtained at the following two conditions: (1) This device may be found on the FCC's...www.samsung.com/sar. This device has a FCC ID number: A3LSCHU365 [Model Number: SCH-S336C] and the specific SAR levels for this device can be necessary to remove the battery pack to part 15...
User Manual - Page 167

...the separation between the equipment and receiver. • Connect the equipment into an outlet on a mobile phone - unless the driver has assessed the driving conditions and is confident that the secondary task will..., there is no secondary task should be performed while driving whether it be determined by turning the equipment off and on, the user is connected. • Consult the dealer or...

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