Get support for Samsung BD-D5700

Samsung BD-D5700 Support Question

Samsung BD-D5700 Support Question

Find answers below for this question about Samsung BD-D5700.
Need a Samsung BD-D5700 manual? We have 3 online manuals for this item!
Question posted by gbolden200 on July 25th, 2011

Playing Blu Ray Disc

Just purchased brand new D5700 blue ray player and the unit plays regular discs but doesn't play blue ray disc.  What might be the problem ?

Current Answers

There are currently no answers that have been posted for this question.
Be the first to post an answer!

Remember that you can earn up to 1,100 points for every answer you submit. The better the quality of your answer, the better chance it has to be accepted.

Related Samsung BD-D5700 Manual Pages

User Manual (user Manual) (ver.1.0) (English) - Page 2

... highly advanced video codecs, including AVC, VC-1 and MPEG-2. The ability to play videos, music, and photos saved on your devices (such as your TV. Playing multimedia files You can use a Blu-ray Disc that supports BDLIVE to disc. BD-LIVE You can use the player's HDMI OUT to view high-definition content. Large capacity means no compromise...
User Manual (user Manual) (ver.1.0) (English) - Page 3

... player, the player cannot play the disc.  English Use of controls, adjustments or performance of important dangerous voltage inside the product. DANGER : • VISIBLE AND INVISIBLE LASER RADIATION WHEN OPEN. CLASS 1 KLASSE 1 LUOKAN 1 KLASS 1 PRODUCTO LASER PRODUCT LASER PRODUKT LASER LAITE LASER APPARAT LÁSER CLASE 1 ✎ NOTE ▪ If the Region number of a Blu-ray Disc...
User Manual (user Manual) (ver.1.0) (English) - Page 5

... be sure to this player, be damaged. • Do not put a flower vase filled with a soft cloth. Then, insert the disc, and try to play every disc bearing the Blu-ray Disc, DVD or CD logo because disc formats evolve, and problems and errors may not respond to all operating commands because some Blu-ray Disc, DVD, and CD discs allow specific or...
User Manual (user Manual) (ver.1.0) (English) - Page 6

... Key features 2 Blu-ray Disc Features 2 Blu-ray Disc Player Features Safety Information 3 Warning 4 Precautions 4 Important Safety Instructions 4 Disc Storage & Management 4 Disc Handling Getting Started 10 Before using the User Manual 10 Disc Types and Contents your player can play 10 Disc types your player cannot play 11 Blu-ray Disc Compatibility 11 Disc Types 12 Region...
User Manual (user Manual) (ver.1.0) (English) - Page 11

.... ▪ Samsung cannot guarantee that this player will play some Blu-ray Disc, DVD, and CD discs allow the disc to become dirty or scratched. BD-RE/-R Blu-ray RE/-R discs can play back pre-recorded commercial BD-ROM discs. The ability to play every disc bearing the Blu-ray Disc, DVD or CD logo because disc formats evolve, and problems and errors may occur during playback. English...
User Manual (user Manual) (ver.1.0) (English) - Page 12

... with greater efficiency than normal DVD camcorder discs. ▪ Some DivX, MKV and MP4 format discs may not play . This player can play back. • If the CD-RW/-R disc was used in camcorders. • The AVCHD format is a trademark of the player. Blu-ray Disc Europe, Greenland, French b territories, Middle East, Africa, Australia and New Zealand. Getting Started CD-RW...
User Manual (user Manual) (ver.1.0) (English) - Page 14

Getting Started Logos of Discs the player can play Blu-ray Disc DTS-HD Master Audio DivX BD-LIVE Dolby TrueHD NTSC broadcast system in U.S.A, Canada, Korea, Japan Accessories Check for Remote Control (AAA Size) (AC43-12002H) User Manual (AK68-02024A) Quick Guide (...
User Manual (user Manual) (ver.1.0) (English) - Page 15

... and use it as storage when the player is connected to BD-LIVE. To play the movie, you cannot start the movie by pressing the Play button on and off. 3 DISPLAY Displays the playing status, time, etc. 4 STOP BUTTON Stops disc playback. 5 PLAY/PAUSE BUTTON Plays a disc or pauses playback. (It may not play a Blu-ray Disc.) 6 ENTER BUTTON Selects menu items or...
User Manual (user Manual) (ver.1.0) (English) - Page 17

... Started Remote Control Tour of the Remote Control Turn the player on and off . (To operate your TV, please refer to page 18) After setup, allows you to set the input source on your TV. Return to display the playback information during playing a Blu-ray Disc/DVDs. Mutes the speakers of batteries according to local...
User Manual (user Manual) (ver.1.0) (English) - Page 31

.... It effects the optical and HDMI audio output when your player is connected to an AV receiver. ▪ If you play MPEG audio soundtracks, the audio signal outputs as PCM. ▪ Regular DVDs do not have BONUSVIEW audio and Navigation Sound Effects. ▪ Some Blu-ray Discs do not have BONUSVIEW audio and Navigation Sound Effects...
User Manual (user Manual) (ver.1.0) (English) - Page 36

...; The Resume Play function may not work after you format the storage device. ▪ The total memory available to BD Data Management may differ, depending on your TV. With Anynet+ on, you accessed through a Blu-ray Disc that have the Anynet+ feature. BD Data Management Lets you manage the downloaded contents you can operate this player to...
User Manual (user Manual) (ver.1.0) (English) - Page 37

...player will only appear if it is entered. All settings will revert to the factory settings. ✎ NOTE ▪ When the factory default settings are restored, all the user stored BD data will revert to set for the BD... DivX® Video On Demand View DivX® VOD Registration Codes to purchase and play Blu-ray Discs rated at or below the age rating and DVDs rated below the numeric rating...
User Manual (user Manual) (ver.1.0) (English) - Page 41

... more strain the player's capabilities and may not be available. Place a disc gently into the tray with high bit rates of discs are usually divided as shown below. • Blu-ray Disc, DVD-VIDEO title 1 title 2 chapter 1 chapter 2 chapter 1 chapter 2 chapter 3 • Audio CD (CD-DA) track 1 track 2 track 3 track 4 track 5 3. Playback related buttons PLAY ( ) STOP ( ) PAUSE...
User Manual (user Manual) (ver.1.0) (English) - Page 44

... where you want repeat play , press the TOOLS button again. 7. Press the ENTER button at the point where you use BD wise function, this menu will also appear if the Blu-ray Disc has a BONUSVIEW section....then press the ENTER button. ✎ NOTE ▪ If you to adjust video quality when the player is connected to select the desired mode. ✎ NOTE ▪ This function is available when ...
User Manual (user Manual) (ver.1.0) (English) - Page 45

.... Press the ◄► buttons to select the desired subtitle language. ✎ NOTE ▪ Depending on the Blu-ray Disc / DVD, you to view additional content (such as commentaries) in the Disc Menu. This function is playing. Press the ▲▼ buttons to remove the Audio bar. Setting BONUSVIEW h The BONUSVIEW feature allows you may...
User Manual (user Manual) (ver.1.0) (English) - Page 59

...Blu-ray Disc that supports BD-LIVE. 3. Attach a USB memory stick to your network (See pages 23~24). Select an item from the Samsung.com web site. English 59 If you have at least 1GB of the player... BLUE (D) (Sort By) : To sort the applications in your PC or your DLNA compatible mobile phone or NAS on the player. The memory device must have a DLNA compatible mobile phone or NAS, you play ...
User Manual (user Manual) (ver.1.0) (English) - Page 60

... Blu-ray Disc/DVD. Reinstall batteries and try to the factory settings. • When the factory default settings are restored, all stored user BD data is fixed on front panel) for more buttons for example, 1080p), you have selected the correct Digital Output in the remote control. Disc does not play. • Ensure that the disc has disc...
User Manual (user Manual) (ver.1.0) (English) - Page 64

... Sided, Single Layer Disc) : 135 min. Maximum Play Time : 74 min. Maximum Play Time : 20 min. 1 Channel : 1.0 Vp-p (75Ω load) Blu-ray/DVDs : 480i 1080p, 1080i, 720p, 480p PCM ...Dimensions Operating Temperature Range Operating Humidity Range BD (Blu-ray Disc) DVD (Digital Versatile Disc) CD : 5 inches (COMPACT DISC) CD : 3 1/2 inches (COMPACT DISC) Composite Video HDMI 2 Channel Digital ...
User Manual (user Manual) (ver.1.0) (English) - Page 65

... or recording conditions; - BD-RE/-R, DVD-RW/-R discs; some of purchase as content protection system for Blu-ray Disc format, which imposes certain restrictions including playback restrictions for possible updates on this player. • For additional information on AACS, BD-ROM Mark, BD+, or this player, and certain available features may be played by this player; - To obtain additional...
User Manual (user Manual) (ver.1.0) (English) - Page 67

...the use of the Blu-ray Disc Association. • This item incorporates copy protection technology that plays DivX video. Other names may be registered in combination with this product unit to encode and/...this product unit. DTS and the Symbol are registered trademarks & DTS Digital Surround and the DTS logos are trademarks of DTS, Inc. DivX Certified® to play purchased DivX Video...

Samsung Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • General Support
    ...Update Now Processing", the BD player automatically powers off the player or disconnect it on the Blu-ray Disc player. you prefer to ... brand new CD-R disc is complete. Power on your player: Do not power off . Locate the ZIP file on the Blu-ray Disc player and...will be confused with the player and to select a language. Discs that allows you just extracted. The update begins ...
  • General Support
    ... territories, Middle East, Africa, Australia and New Zealand. Type Blu-ray DVD-Video BD Region Code Area A North America, Central America, South America, Korea, Japan, Taiwan, Hong Kong and South East Asia. C India, China, Russia, Central and South Asia. Disc Types Logo Recorded Content Shape Max Playing Minutes BD-ROM BD-RE/BD-R AUDIO + VIDEO Single sided (25GB/50GB...
  • General Support
    ... SAMSUNG customer care center at 1-800-SAMSUNG. The BD-P1000 Blu-ray disc player supports BD-ROM Profile 1 version 1.0 specification discs only. If you encounter compatibility problems with your Blu-Ray player and dual-layer DVDs, a firmware update may be needed in order to play later-version discs. My Blu-ray Player Isn't Playing Dual-Layer DVDs. Firmware upgrades are available from...

Similar Questions

Ask a New Question
Use the box below to post a new question about this Samsung product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Samsung Manuals

Find free Samsung BD-D5700 manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Samsung Reviews

View thousands of Samsung user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Samsung customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Samsung customer service rankings, employee comments and much more from our sister site.

Samsung Recalls

Find comprehensive Samsung recall information updated hourly on RecallOwl.com.