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Ricoh Aficio SP 3500N Support Question

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Question posted by sgottlieb on July 17th, 2014

Cannot Print Through The Aficio Sp 3500n.

Cannot print through the 3500N even after downloading new drivers from the Ricoh website. (For 8.1 64 bit Dell). Computer prints fine through the main company printer (also a Ricoh). What could be the problem?

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Answer #1: Posted by freginold on July 17th, 2014 11:10 AM

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freginold

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Hi, without knowing more specifics about your network or how the printer is set up, here are some possible reasons why it might not print:

- Wrong IP address in the print driver
- Bad network connection (cable, switch, etc.)
- Printer is out of paper/toner
- Printer has a paper jam or a door open
- User authentication management is turned on
- There is a corrupted print job stuck in the queue holding everything else up

Check the print queue to be sure there are no stuck jobs (if there are, cancel them). Check the printer to be sure it has paper, has toner, and there are no error messages or error lights. Verify that the IP address on the printer's config page matches the IP address in the print driver properties.

https://configpages.blogspot.com

Related Ricoh Aficio SP 3500N Manual Pages

Manuals - Page 3

......6 Positions of WARNING and CAUTION labels 8 Power Switch Symbols...9 Manuals for This Printer...10 List of Option...11 Operating Instructions...12 Reading the HTML Manuals on the ...to Put the Printer...21 Unpacking...24 Turning the Power On...32 Selecting the Display Language...34 Test Printing...35 Installing Option...36 Attaching Paper Feed Unit...36 3. Guide to the Printer Exterior: Front ...

Manuals - Page 4

... Loading Paper...56 Storing Paper...56 Types of Paper and Other Media...56 Specifications of Paper Types...57 Paper Not Supported by This Printer...64 Paper Storage Precautions...65 Print Area...65 Loading Paper...67 Loading Paper in Tray 1...67 Loading Paper in the Bypass Tray...79 Loading Paper in Tray 2...85 Loading...

Manuals - Page 5

... a Long Period of Inactivity 131 Using the Printer Again after it has been Inactive for a Long Period 132 Moving and Transporting the Printer...134 Moving over a Short Distance...135 Moving over a Long Distance...135 Disposal...137 Consumables...138 Print Cartridge...138 Specifications...139 Main Unit...139 Options...142 Trademarks...143 INDEX...145 3 Additional Troubleshooting...

Manuals - Page 8

... that corresponds to the region of your machine. (mainly Europe and Asia) If the label contains the following, your machine belongs to the different printer models as Type 1 or Type 2. The following , your machine. Model types Model type Model name Duplex Printing Type 1 SP 3500N Manual Type 2 SP 3510DN Automatic Furthermore, there is region-specific. Model...

Manuals - Page 12

... according to manual. • The printed and electronic versions of this printer; Software Guide Contains information about paper; To avoid injury and prevent damage to the printer, be installed in order to view the manuals as installing options, replacing consumables, responding to error messages, and resolving jams. Driver Installation Guide Contains procedures for removing...

Manuals - Page 17

... chapter explains the names and functions of plain paper. 8. Control Panel Contains keys for printer control and indicators that is output here. Stop Fences Raise this cover to 50 sheets of plain paper. 15 Output Tray Printed paper is longer than A4 SEF on and off . 3. Up to 125 sheets of plain...

Manuals - Page 18

... larger than A4 in the paper tray. 5. Tray 1 Rear cover Remove this cover to remove jammed paper or when printing on envelopes. 4. USB Port Use a USB cable to connect the printer to the Printer Exterior: Rear View 1 2 5 43 CMC008 1. Guide to the host computer. 3. Ethernet Port Use a network interface cable to connect the...

Manuals - Page 21

...Press this key to the next menu level. 5. Data In Indicator Flashes when the printer is data to be printed. 6. It is unlit when the power is off. 8. [Stop/Start] key If you press this... key, the printer stops receiving data, and printing is not possible. 9. [Job Reset] key Press this key to cancel a job that is printing out. 10. [Menu] key Press this key to ...

Manuals - Page 25

... space without good ventilation for a long time or print large quantities, you detect an odd smell, regularly ...new, it does not directly ventilate towards people. • Ventilation should be more than 30 m3/hr/person. When you might cause the output paper to keep the workplace comfortable. • Set up of ozone, locate this machine in about one week. 23 Installing the Printer...

Manuals - Page 28

... paper clips, staples, or other small metallic objects to fall inside the machine. • Keep the uncovered print cartridge away from the box, and then remove the plastic bag. 26 CMC014 1. Installing the Printer and Options • During operation, rollers for transporting the paper and originals revolve. But take care not to...

Manuals - Page 30

... the protective materials. CMC104 • If you leave the levers lowered, toner may easily smudge or rub off. • After printing envelopes, make sure the levers are pulled up. 28 Installing the Printer and Options 4. Remove the adhesive tape from the rear cover, and then open it. Make sure to check the...

Manuals - Page 31

CMC019 Shake the print cartridge from side to open the front cover, and then carefully lower it on a flat surface, and remove the protection sheet. Remove the protective material attached inside the printer. 1 3 2 CMC018 9. Installing the Printer 7. Then, place it . 2 1 CMC017 8. Unpack the print cartridge. Push the side button to side five or six times. 29

Manuals - Page 32

Then push down on the cartridge until it clicks into place. CMC022 30 Installing the Printer and Options CMC020 10. Using both hands, carefully push up the front cover until it closes. Slide the print cartridge in . 2. When the cartridge can go no further, raise it slightly and push it fully in horizontally. CMC021 11.

Manuals - Page 37

... press the [OK] key. Press the [Menu] key to return to display [Config. Test Printing The following explains the procedure for performing a test print. Menu: List/Test Print 3. Page The configuration page will be printed. 4. Installing the Printer 3. Language: English 4. Perform the test print to the computer. 1. it does not test the connection to verify the...

Manuals - Page 38

...moving the machine, use . By installing option, you move the machine. Failing to print using the optional paper feed unit. Failing to take care that the power cord ...2. For the specifications of the power cable's plug with wet hands. Installing the Printer and Options Installing Option This section describes how to fully cool. When moving the machine... the main unit to install option.

Manuals - Page 40

... make settings in the printer driver. • If the new device is listed in the column of the printer, and then carefully lower the printer. Align them with the holes on the optional paper feed unit. After installing the option, print the configuration page to confirm the installation. • When moving the printer, remove the optional paper...

Manuals - Page 66

... or malfunctions if the paper is not in good condition. 64 monochrome and color copiers, ink-jet printers, etc.) • Special paper, such as they are especially likely when using paper printed on which glue or base paper is heavier or lighter than a laser printer (e.g. Paper and Other Media CMC042 Paper Not Supported by This...

Manuals - Page 101

... or screws other small metallic objects to maintain fine printing. Inside this machine becomes very hot. Note again that exposure to the laser components inside this machine risks blindness. •...staples, or other than those explicitly mentioned in this machine. Cautions to build up on the printer. • If there is wrung out well. If you still cannot remove the stain or...

Manuals - Page 141

... so could result in fire or electric shock. Main Unit Configuration Desktop Print Process Laser beam scanning & Electrophotographic printing First Print Speed 8 seconds or less (A4/Letter, 600 × 600) • If the printer has not been used for use it with this machine only. Printing Speed (Single sided printing) • 600 dpi 28 pages per minute (A4...

Software Guide - Page 10

...Printing Type 1 SP 3500N Manual Type 2 SP 3510DN Automatic Furthermore, there is a label on the right side of measure: metric and inch. Read the label. This printer ...printer. (mainly Europe and Asia) If the label contains the following, your printer is a region A model: • CODE XXXX -22, -27 • 220-240V (mainly North America) If the label contains the following, your printer...