Ricoh Aficio MP C3500 Support Question
Ricoh Aficio MP C3500 Support Question
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Question posted by Mcapodlady on July 14th, 2014
Ricoh C3500 Printer Won't Print
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Current Answers
Answer #1: Posted by freginold on July 15th, 2014 11:20 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hi, without knowing any specifics about your network or how the printer is set up, here are some common reasons why it might not print:
- Wrong IP address in the print driver
- Wrong print driver
- Bad network connection
- Printer is out of paper/toner
- Printer has a paper jam or a door open
- User authentication management is turned on
- There is a corrupted print job stuck in the queue holding everything else up
- Trying to print from a Mac but PostScript 3 is not installed on the printer
Check the print queue to be sure there are no stuck jobs (if there are, cancel them). Check the printer to be sure it has paper, has toner, and there are no error messages or error lights. Verify that the IP address on the printer's config page matches the IP address in the print driver properties. If it still won't print, reboot both your computer and the printer, and if that doesn't work, uninstall and reinstall your print driver.
- Wrong IP address in the print driver
- Wrong print driver
- Bad network connection
- Printer is out of paper/toner
- Printer has a paper jam or a door open
- User authentication management is turned on
- There is a corrupted print job stuck in the queue holding everything else up
- Trying to print from a Mac but PostScript 3 is not installed on the printer
Check the print queue to be sure there are no stuck jobs (if there are, cancel them). Check the printer to be sure it has paper, has toner, and there are no error messages or error lights. Verify that the IP address on the printer's config page matches the IP address in the print driver properties. If it still won't print, reboot both your computer and the printer, and if that doesn't work, uninstall and reinstall your print driver.
Related Ricoh Aficio MP C3500 Manual Pages
Network Guide - Page 5
... On-demand E-mail Notification 56 Mail authentication 56 On-demand E-mail Notification 57
iii Using a Printer Server
Preparing Printer Server 23 Printing notification via SmartDeviceMonitor for Client 24
Using NetWare ...25 Setting Up as a Print Server (NetWare 3.x 26 Setting Up as a Print Server (NetWare 4.x, 5 / 5.1, 6 / 6.5 27 Using Pure IP in the Administrator Mode 41 Displaying Web...
Network Guide - Page 35
....
G Click [Configuration] in NetWare 4.x, NetWare 5 / 5.1, or NetWare 6 / 6.5, set it to the NDS mode.
❒ When using NetWare 5 / 5.1 or NetWare 6 / 6.5, set the printer as a print server.
❒ If you cannot identify the printer you want to configure, check
A Log on to con- ea, and then click [NetWare].
27 D the list, match the frame types...
Network Guide - Page 39
... in operation, quit and restart it.
1
❖ To quit CAREE: unload pserver
❖ To start CAREE: load pserver print_server_name
Note
❒ If the printer works as a su- P Assign print queues to make other necessary settings.
Following these steps, check that the queues are automatically configured. U Press the {Esc} key until Web Image...
Network Guide - Page 48
Document Server
Display files stored in queue. Reset Device
Click to reset the printer. Details of Locked Print, Sample Print, Hold Print, and Stored Print jobs.
4.
Reset Printer Job
Click to reset current print jobs and print jobs in the Document Server.
3. Printer: Print Jobs
Allows you can be reset after the print job is located on Top Page.
8. Address Book
User information...
Network Guide - Page 79
... table.
❖ Specified route information display
msh> route get "destination"
2
• Specify the IPv4 address to obtain printer log information.
❖ Print logs display
msh> prnlog • Display previous print jobs.
Reference p.86 "Getting Printer Information over the Network". Passwords are case-sensitive. Remote Maintenance by telnet
passwd
Use the "passwd" command...
Network Guide - Page 105
..., see UNIX Supplement.
97 Page
Number of the document for printing Appears when the print request ID is specified.
User
Print request user name. JobName
Name of pages printed
Result
Print Request Result
Communication Result
• OK Print was canceled,possibly due to printer problems.
• NG Printing was not completed normally.
• Canceled An "rcp", "rsh", or...
Network Guide - Page 106
...SCSI print PictBridge
Device Up/Down
Device Settings
Parallel
USB
Bluetooth
Ethernet interface Syslog priority NVRAM version Device ...name Comment Location Contact Soft switch AppleTalk
AppleTalk settings
Mode
Net
Object
Type
Zone
98 Monitoring and Configuring the Printer...
Network Guide - Page 116
... sales or service representative. Print server has no queue
(In the print server mode) The print queue is not assigned to the print server. Using NWadmin, assign the printer, and then restart it . Printer has no printer. (In the print server mode) The printer is not assigned to the printer. pserver start .
Monitoring and Configuring the Printer
2
108
Message
Problem and...
PostScript Supplement - Page 14
.... Note ❒ A user code can be installed).
(example IP address: 192.168.15.16)
http://192.168.15.16/printer
https://192.168.15.16/printer
You can enter "http://printer's address/ipp" as the print-
R Click [Detailed Settings] to use. K On the [Start] menu, point to complete installation.
O Click [IPP]. Use a name dif...
PostScript Supplement - Page 16
....
A Quit all applications currently running. C Select an interface language, and then click [OK]. Windows Configuration
Note
❒ A user code can enter "http://printer's address/ipp" as the print- For information about user code, see the printer driver Help.
1
❒ Auto Run may not work with the selected language will be set after the...
PostScript Supplement - Page 19
... IP address: 192.168.15.16)
http://192.168.15.16/printer
https://192.168.15.16/printer
You can enter "http://printer's address/ipp" as the print- Use a name dif- B Insert the CD-ROM into the CD-ROM drive. The English printer driver is installed when the following language is not specified here, the...
PostScript Supplement - Page 22
..., see DeskTop Binder-SmartDeviceMonitor for encrypted communication), enter "https://(printer's address)/printer" (Internet Explorer 5.01, or a higher version must be installed....printer driver with the selected language will be installed).
(example IP address: 192.168.15.16)
http://192.168.15.16/printer
https://192.168.15.16/printer
You can enter "http://printer's address/ipp" as the print...
PostScript Supplement - Page 48
... then click [Next >]. D When the message "Cannot Install this case, printer driver installation is not necessary.
❒ Even if the printer driver is added to install the printer when Found New Hardware Wizard starts under an operating system that supports SCSI print, disable the device by following the procedure below
A When the [Found New Hardware...
PostScript Supplement - Page 56
... make here are applied to all users. A On the [Start] menu, point to use .
The [Printers] window appears. Windows Configuration
Windows 2000 - Accessing the Printer
Making printer default settings -
D Make the necessary settings, and then click [OK].
The [Printing Preferences] dialog box appears. D Make the necessary settings, and then click [OK].
Note ❒ Settings...
PostScript Supplement - Page 58
... for all applications.
Windows Configuration
Windows XP, Windows Server 2003 -
C On the [File] menu, click [Properties].
Reference For details, see the printer driver Help.
50
The [Printing Preferences] dialog box appears. Members of the printer you want to all users. D Make the necessary settings, and then click [OK]. Reference For details, see the...
PostScript Supplement - Page 73
... they are using the following tabs:
Windows 95 / 98 / Me
[Options] on the [Device Settings] tab in the Adobe PageMaker's print dialog box. The procedure to open the System Preferences. Note
❒ To set up options, access the printer driver from Windows. Members of Administrators and Power Users groups have to open the...
PostScript Supplement - Page 101
... x] tab on the [Layout] tab in the print dialog box. Windows 2000 / XP, Windows Serv- [Print on Both Sides] on [Printer Features] in the Printing
er 2003
Preferences dialog box. Mac OS
[Print on Both Sides] on [Duplex] in the print dialog box.
Duplex Printing
Use this function to select duplex printing. Mac OS X
• 10.3 or higher...
Copy/Document Server Reference - Page 53
...Current / Waiting Job List] and [Job History]. B Switches between job lists for the System Settings. D Displays the function used to print jobs.
: Job printed using copy function : Job printed using printer function : Job printed using Document Server function : Job printed using DeskTopBinder : Job printed using Web Image Monitor
Reference See "System Settings", General Settings Guide.
29
Copy/Document Server Reference - Page 210
... 173 Preview Display, 151 Primary Colors, vi Printer Functions, 147 Printing a List of user colors, 56 Printing a Specified Page, 166 Printing a Stored Document, 162 Printing the First Page, 165 Program, 146 Program ...Reverse, 132 Rotate Sort, 72
S
SADF, 21 SADF mode, 21 Sample Copy, 74 Sample Print, 164 Scanner Functions, 147 Searching for a Stored Document, 159 Selecting a Color Mode, 40 Selecting...
Facsimile Reference - Page 181
...
message occurred. • If any received documents or reports were being printed automatically, the
printer automatically continues printing from where it left off. • If any documents or reports were being printed manually, the printer does
not resume printing. Reference "Facsimile Features", General Settings Guide
Having incoming documents printed on paper from the bypass tray You can...
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