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Ricoh Aficio MP C3500 Support Question

Ricoh Aficio MP C3500 Support Question

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Question posted by pitsoman on July 19th, 2014

Richo Mp C2050 Printer Start Key Cannot Respond

Start key light is lit in red, when it is pressed nothing happnes, the printer cannot print or make copies or anything else except the touch screen which responds well. Attached pictures for reference.

Current Answers

Answer #1: Posted by freginold on July 20th, 2014 6:41 AM
This answer was accepted by the poster of the original question.
freginold

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Hi, the pictures did not come through -- perhaps you could post them again? Generally when the Start key is red, there will be a message toward the top of the screen telling you why -- the printer is out of paper, there is no original loaded, etc.

Some things to check:

- Make sure there is no error message displayed
- If there is a paper tray selected, make sure the screen shows that paper is loaded in that tray
- Make sure the copier "sees" your original (sometimes it can't detect a small original)
- Make sure none of the doors or covers are open

Related Ricoh Aficio MP C3500 Manual Pages

Network Guide - Page 68

...comput- Monitoring and Configuring the Printer access ❖ IPv6 access mask Configuration msh> access mask6 "base- Use the "access" command to restrict printing, make the setting "0.0.0.0" for IPv4, ...10070; IPv4 Configuration msh> access 1 mask6 2001: msh> access range DB8:: 32 "start-address end-address" ❖ Access control initialization • The star mark represents a target...
Network Guide - Page 94

Monitoring and Configuring the Printer Getting Printer Information over the Network This section explains details of booklet finisher (front) is exhausted. Copy Tray Cover Open: ADF Cover Open: Bridge Unit Left Cover Open: Bridge Unit Center 86 Description The one sheet bypass tray is open but printing from another tray was selected. The one sheet...
Network Guide - Page 116

.... restarted. Name registration success. Make sure that print queue exists on the NetWare server. sap enable, saptype=, sapname= The SAP function has started . Data cannot be accepted. Change to different NetBIOS name. Printer has no printer. (In the print server mode) The printer is disabled. Using NWadmin, assign the printer, and then restart it . Check...
PostScript Supplement - Page 46

...the message "Driver Files Search Results" appears, select the [Disable the device. When installation is connected, disable the device. Disable the device If you want to install the printer when Found New Hardware Wizard starts under an operating system that supports SCSI print, disable the device by following location: 1 • PostScript 3 D:\DRIVERS\PS3\WIN2K_XP\(Language)\DISK1\ H Click...
PostScript Supplement - Page 48

... your search and installation option." For details, see "When You Cannot Print", Trouble Shooting. In this Hardware" appears, select the [Don't prompt again to install the printer when Found New Hardware Wizard starts under an operating system that supports SCSI print, disable the device by following the procedure below A When the [Found New Hardware Wizard...
PostScript Supplement - Page 55

...D Click [OK] to use . ❒ With some applications, the printer driver settings are applied. ❒ Any settings you want to start printing. Reference For details, see the manuals provided with Windows 95/98/Me. B Select the printer you make settings 1 for a specific application, open the printer properties dialog box may vary depending on the application. The following...
PostScript Supplement - Page 57

... may vary depending on the application. Reference For details, see the manuals provided with Windows 2000. C On the [Preferences] tab, make the necessary settings, and then click [Print] to use . ❒ Any settings you want to start printing. B Select the printer you make in the following explains how to open the [Printing Preferences] dialog box from that application...
PostScript Supplement - Page 59

A On the [File] menu, click [Print...]. For details, see the printer driver Help. 51 Setting Up the Printer Driver Making printer settings from that application. The [Print] dialog box appears. Note ❒ The procedure to start printing. Reference For details, see the manuals provided with the application you use in the [Print] dialog box of an application. The following ...
PostScript Supplement - Page 86

... file you want to cancel printing. ❒ To cancel printing, press [Exit]. When multiple files are selected, the machine prints only files that corre- firmation screen. After it has started, the file is printed. A password screen appears. A On the machine's control panel, press the {Printer} key to delete by pressing it . J Press [Print]. The locked file is...
PostScript Supplement - Page 89

...10066; To cancel printing, press [Exit]. E After making the necessary settings, click [Print]. K Select the file you want to display the printer screen. 81 Then, press [Job Reset]. File Name can also be displayed. If a collate option is not selected before sending a print job. M Press [Yes]. Printing a Document I Press [Print Jobs]. A list of hold print file is saved...
Copy/Document Server Reference - Page 46

... originals in the ADF at the same 1 time, the machine automatically checks the size of the originals and makes copies. F Press the {Start} key. 22 C Align the rear and left edges of the originals that can be copied. ❒ The sizes of the originals as shown in this mode are follows: • Metric version A3L, B4...
Copy/Document Server Reference - Page 49

... is set , enter your login user name and user password so that the machine accepts copy jobs. The machine starts copying. If any other function is displayed, press the {Copy} key on the screen. B Make sure no previous settings remain. D Make desired settings. See "Administrator Tools", General Settings Guide. ❒ When Basic Authentication, Windows Authentication...
Copy/Document Server Reference - Page 50

... you want to the default condition, press the {Clear Modes} key. 2 ❒ To clear entered values, press the {Clear/Stop} key or [Cancel] on the screen. ❒ To confirm settings, press the [Check Modes]. D Press the {Start} key. Interrupt Copy Use this function if you were copying. 26 Important ❒ You cannot use the Interrupt Copy function when fax originals are being...
Copy/Document Server Reference - Page 59

See "System Settings", General Settings Guide. D Press [Select Size]. H When the copy job is finished, press the {Clear Modes} key to the paper size by pinching the clip. When Copying onto Regular Size Paper Makes copies onto regular size paper from the Bypass Tray Reference See p.146 "Programming Defaults in Initial Display". E Select the paper size. B Align the paper...
Copy/Document Server Reference - Page 60

... press [q] . G Press [OK]. H Place the original, and then press the {Start} key. D Press [Custom Size]. I When the copy job is finished, press the {Clear Modes} key to the paper size by pinching the clip. E Enter the horizontal size of the original with the number keys, and then press [q] . A Open the bypass tray, and then insert the paper face-down until you make...
Printer Reference - Page 53

... you do not want to install the printer when Found New Hardware Wiz- J Follow the on-screen instructions. D When the message "Driver Files Search Results" appears, select the [Disable the device. F Click [Browse]. ard starts under an operating system that supports SCSI print, disable the device by following location: • RPCS D:\DRIVERS\RPCS\WIN2K_XP\(Language)\DISK1...
Printer Reference - Page 100

... the password is printed. The print confirmation screen appears. H Press [Yes]. Press [No] to enter the password again. A confirmation screen will be deleted. ❒ To stop printing after printing has started, press [Exit] until the Printer screen appears, and then press [Job Reset]. G Enter the password using the number keys, and then press [OK]. Other Print Operations F Select the...
Printer Reference - Page 107

... the number of sets. ❒ To stop printing after printing has started, press [Exit] until the Printer screen appears, and then press [Job Reset]. The Stored Print file is pressed. 99 You can enter up to cancel printing. I Press [Yes]. Press [No] to 999 sets. A Stored Print file is not deleted even if [Job Reset] is printed. If you forget your password, ask your...
Troubleshooting - Page 63

... of the Extended Se- Do tination list... See "List/Test Print", General Settings Guide. encryption key is connected to be updated, there may be - The cause is lit or blinks during transmission. appears. Printing does not start . When You Cannot Print Problem Cause Solution Printing does not start . Also, check there preventing communica- Check the login user name...
Troubleshooting - Page 134

... Other Printing Problems, 57 P Panel Tone, 4 PictBridge, 63 PictBridge Printing Does Not Work, 63 Power connection, 120 Printer Function, 47 Printing, 40...Copy Function, 19 Facsimile Function, 33 Printer Function, 51 Scanner Function, 68 Scanner Function (Client Computer), 75 When a Message Appears during Installation of the Printer Driver, 47 When an Indicator to the Right of a Function Key is Lit...

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