Ricoh Aficio MP C3001 Support Question
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Question posted by tin28svi on November 2nd, 2013
Ricoh Aficio Wont Scan To Folder Setup
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Current Answers
Answer #1: Posted by freginold on December 31st, 2013 11:07 AM
Hi, if scan to folder has been set up and it suddenly stopped working, here are some possible reasons why:
- The folder isn't shared
- The user account you are using to authenticate does not have rights to access that folder (or a parent folder)
- There is a network connection problem somewhere between the copier and the computer
- There is a hardware or software preventing the copier from reaching that folder (ie. a firewall, anti-virus program, security suite, router, etc.)
- The copier and the computer are not in the same workgroup
If it was never set up, here are the steps to link to your share folder from the copier:
- How to link to a network share folder from a Ricoh Aficio MP series copier
- The folder isn't shared
- The user account you are using to authenticate does not have rights to access that folder (or a parent folder)
- There is a network connection problem somewhere between the copier and the computer
- There is a hardware or software preventing the copier from reaching that folder (ie. a firewall, anti-virus program, security suite, router, etc.)
- The copier and the computer are not in the same workgroup
If it was never set up, here are the steps to link to your share folder from the copier:
- How to link to a network share folder from a Ricoh Aficio MP series copier
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