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Ricoh Aficio MP C2050 Support Question

Ricoh Aficio MP C2050 Support Question

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Question posted by oshelton on May 9th, 2011

I Can't Scan!

The machine is working fine by printing and copying, But I can't scan! I have tried different scan locations and users still says error.

Current Answers

Answer #1: Posted by NELSONSPCREPAIR on May 13th, 2011 11:28 AM
NELSONSPCREPAIR

Member since:
May 13th, 2011

Points: 100
100
points
THE LAN LINE ISN'T WORKING OR THE PATH FOR THE FOLDER WAS CHANGE.  NORMALLY PEOPLE CHANGE THE NAME OF THE ORIGINAL FOLDER AND THIS ERASE THE PATH INFO AND CANCEL THE SHARE SETTINGS.  HOPE THIS HELP FOR YOU.

Answer #2: Posted by p33mp33ui on June 17th, 2011 1:46 PM
p33mp33ui

Member since:
June 10th, 2011

Points: 107,580
100
points
Check to make sure your authentication info is correct. are you scanning to email or to folder?

Related Ricoh Aficio MP C2050 Manual Pages

User Manual - Page 1

... 7 2.2.4 Choosing Application Version 7 2.2.5 Configuring the Enhanced External Charge Unit (SDK 4.x+ devices only) 8 2.2.6 Disable the Document Server 8 2.2.7 Increase Extended Feature Settings Heap / ... Scenario 1: Standard copying 19 3.3 Scenario 2: Copying with account selection 20 3.4 Scenario 3: Print release 21 4 Configuration 23 4.1 Device Function 23 4.2 Authentication Methods 23
User Manual - Page 2

... 2 of RFIdeas pcSwipe magstripe reader 38 B. Appendix: Screenshots for User Information Sheets 40 Copyright © 2012 PaperCut Software International Pty....27 5.1.1 Customized Logos 27 5.2 Custom Header Color 27 5.3 Configuring Application Switch Buttons (SDK 4.x+ devices only 28 5.3.1 Setting PaperCut as Priority Application 28 5.3.2 Enable Application Switch Button(s 28 5.4 Configuring...
User Manual - Page 3

... available to locate shared accounts via select-from-list, keyword search or manual code/pin entry  Release jobs from a hold/release queue (Secure & Find Me Printing) ...developed with the workstation print interface, meaning users only have the same level of reporting and administration for devices supporting SDK 4 or higher) Highlights of faxing and scanning (for all managed ...
User Manual - Page 4

... PaperCut embedded application for information on just tracking network printing see the PaperCut user manual). 2.1 Requirements Ensure that the following points are checked off before getting this is installed on the left of the PaperCut user manual for different SDKs.  Ensure that your Ricoh device supports ESA SDK version 2 or later. The embedded application...
User Manual - Page 5

...; Aficio MP C3002/C3502/C4502/C5502  Aficio MP 4002/5002/6002/7502/9002 2.1.2 Devices supporting ESA SDK version 4.x, 5.x, 7.x  Aficio MP C6000/C6501/C7500/C7501  Aficio MP C2800/C3300/C3001/C3501/C5041  Aficio MP C4000/C4501/C5000/C5501  Aficio MP C2050/C2051/C2551/C7140  Aficio MP C300/C400  Aficio MP 6001/7001/8001/9001  Aficio MP...
User Manual - Page 6

... Embedded Manual Revision: 19 2012-10-26 2.1.3 Devices supporting ESA SDK version 2.x  Aficio MP C2500SP/C3000SP  Aficio MP C3500/C3500SP/C4500/C4500SP  Aficio MP C1500SP/C1500SPF/615C  Aficio MP 5500/5500SP/6500/6500SP/7500/7500SP  Aficio MP 9000/1100/1350  Aficio MP 6000/7000/8000  Or other devices supporting ESA SDK 2.x that have an LCD...
User Manual - Page 7

... Embedded application, targeted at the top right of the Ricoh platform. For SDK 2.x devices  403046912 - Click the "Login" link at different versions of the page. 4. Copyright © 2012 PaperCut Software International Pty. On a computer, open your Ricoh device. Navigate to the PaperCut administration interface using a web browser (e.g. The following applications are...
User Manual - Page 8

... be changed : SP-5967-1: Copier Server must be set to work as follows: 1. NOTE: This setting can also interfere with the SP-5113-2 setting and the copier will not be used to re-print documents that is Disabled For PaperCut to : 1: Off 2.2.6.1 Ensure Device Authentication and Key Counter is also disabled: 1. Select the...
User Manual - Page 9

... you do this if you enable "Track & Control scanning" and "Track & control faxing" for different SDKs). PaperCut - Go to perform copying and this device in PaperCut. 8. Enable all the options are NOT enabled (i.e. Enable the "Document Server" option (because this is disabled see screenshot, although location may vary slightly for this should be locked/tracked...
User Manual - Page 10

... Faxing. Copyright © 2012 PaperCut Software International Pty. This changes fax to only scan documents as Defaults" button on the screen.  Press the "Program" button on the screen.  Press "Yes" to the maximum value allowed by the device (see screenshot below) 2.2.8 Fax Configuration (Recommended when tracking faxes) To overcome some...
User Manual - Page 11

..."Installing application using Ricoh Web Admin". An alternate installation method is to the device remotely. To perform the web-based install follow the instructions in section 2.2.10 "Installing Application using ...the Ricoh Java SD card". This involves copying the application to the Java SD card using an SD card reader connected to use...
User Manual - Page 12

... tool to location where you will be resolved by the Ricoh copier (e.g. Enter the URL of 41 Select the "Extended Feature Settings -> Install" link (see below) 7. the DNS name of the page. 4. Copy the ZIP file...an application ZIP file which will perform the installation from the left menu (For SDK 10.x+ devices, this folder and verify the "server-name" and "server-ip" are set the "server...
User Manual - Page 13

Change the install location to "Device HDD", set auto start to appear. 8. A confirmation screen will be installed. The application will appear. Ltd., All Rights Reserved. 13 of the screen. (see screenshot ...
User Manual - Page 14

... card. Remove the SD card from the card reader from the computer. 2.2.11.2 Install the Embedded Application using an SD card. To copy the embedded application to the Ricoh device. Ltd., All Rights Reserved. 14 of the PaperCut server. This is recommended to set to the Ricoh Java SD Card The Ricoh...
User Manual - Page 15

...PaperCut Client" application. 12. Select "Machine HDD" as the install target. 13. Confirmation dialogs are displayed to boot. 6. Insert the Java card into SD card slot 3. 4. Turn on the top left of the device panel). 7. Confirm all the options ... of the screen. 8. Go to the Ricoh admin/settings by pressing the "User Tools/Counter" hard key (on the main power switch. 5. PaperCut -
User Manual - Page 16

... it is installed and configured it will be configured as shown below the copy/fax buttons on the top left of the device panel). 2. If it is set too long and users forget to logout other users could charge copies to the previous user's account. 2.2.13 Starting the Embedded Application Once the application is set too...
User Manual - Page 21

... 2. In PaperCut, select the "Printers" tab. 2. Enable the "Hold/release queue" option. 4. Change the "Device Function" to the PaperCut application. 6. Select the print queue that was recorded and the user's account deducted. 1. The Ricoh device will display all recent copying activity on the copier. Ricoh Embedded Manual Revision: 19 2012-10-26 5. Press the "Logout...
User Manual - Page 23

... most environments. This section covers how to authenticate users who walk-up off-the-glass copying. Track & control scanning The device will be available for tracking scanning. (supported on devices supporting SDK 4 or higher) Track & control faxing The device will be available for tracking faxing. (Supported on the device and how it will have been configured with PaperCut...
User Manual - Page 31

...in the Ricoh device, the PaperCut application is required - This is logged in progress when a user runs out of credit).  No support for tracking Faxing or Scanning.  Copy settings from ...administrators know how to "Immediate TX". If another user logs in and then the fax transmission is discussed in (e.g. say to change the Fax transmission mode to bypass/disable ...
User Manual - Page 37

...ascii-enc|hex2dec will convert "946EBD28" to "946EBD28". Try different converters and inspect the resulting numbers in this file called...) It is unknown to decimal format. Often trial and error is a trivial example: function convert(cardNumber) { return...device level:  Devices -> [select device] -> Advanced Config Editor  Search for "ext-device.card-no-converter"  Enter the ...

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