Ricoh Aficio MP C2030 Support Question
Ricoh Aficio MP C2030 Support Question
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Current Answers
Answer #1: Posted by freginold on March 28th, 2012 6:59 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,895
Member since:
December 20th, 2011 Points: 23,253,895
Double image is most likely caused by the fuser. If the fuser rollers haven't been replaced within 150,000 copies or so, it may be time to have the fuser rebuilt.
Double imaging can also be caused by using thick or special paper without configuring the copier correctly. If you are using thick paper, glossy paper, or coated paper, you must set the copier's paper tray settings for that tray to the correct type of paper -- otherwise, the copier thinks it's running plain paper and won't adjust its settings accordingly.
Double imaging can also be caused by using thick or special paper without configuring the copier correctly. If you are using thick paper, glossy paper, or coated paper, you must set the copier's paper tray settings for that tray to the correct type of paper -- otherwise, the copier thinks it's running plain paper and won't adjust its settings accordingly.
Related Ricoh Aficio MP C2030 Manual Pages
Troubleshooting Guide - Page 2
... country you use genuine toner from the machine. For details about power source, see "Machine Types", About This Machine.) • Type 1: MP 1600/Aficio MP 1600/IS 2316 • Type 2: MP 2000/Aficio MP 2000/IS 2320 Certain types might be liable for direct, indirect, special, incidental, or consequential damages as shown above.
For details, please...
Troubleshooting Guide - Page 4
ii Images, illustrations, and information about operating systems that are supported might also differ slightly from those of this machine.
❖ Other manuals • Quick Reference Copy ...
Troubleshooting Guide - Page 13
...paper is disabled.
Cannot print in the by user man...agement. Load paper
printed on the Paper Size...the paper.
Cannot print in duplex You... duplex printing in the copier mode or with
the print side ...restarting." pears, and printing is removed. Locate ... incorrectly. For duplex printing, select Tray 14 in [Tray...Tray 1-4 with the print side
side of a... printing. ap- See ...
Troubleshooting Guide - Page 19
...",
Copy Reference.
2
Copies contain blots or The machine is not on a stable and
are too dark or The image was not printed on the display panel. Place the machine on a level surface. Make sure the machine's environment meets requirements.
See "Copy Paper", About This Machine. If paper ...
Troubleshooting Guide - Page 20
... spots appear on the copy of high humidity, the photographic print has stuck to the exposure glass.
Adjust the image density. Also, use pasted originals.
The toner bottle is dirty. Parts of images are not The original is not placed correctly.
Because of a photographic print. Change the orientation of it. ing copies. See "Copy...
Troubleshooting Guide - Page 22
... using the Combine function.)
Your originals are not copied. of the original image position. You can set a wide erased margin.
Cause
Solution
You specified a reproduction ra-....
See "Copier Features", General
Settings Guide.
❖ Combine
Problem When using Combine, parts of the image are not in the ADF or ARDF, the last page
should be on the bottom.
tween 0 -...
Troubleshooting Guide - Page 28
..., A document jam occurred during Memory Place originals that have been stored. If the error reoccurs frequently, chine or the telephone line (for Admin or Web Image Monitor.
Cannot detect The machine failed to display the message
"Clear/Stop key was Immediate Transmission. Place original again, then press Start key. Other functions...
Troubleshooting Guide - Page 29
... the administrator. Try the operation once more . LDAP server auth. Make settings correctly for the user name and the password for Admin
destination(s) or Web Image Monitor. Search again after changing the search conditions. dated from this machine. Do not switch off the power while this function is displayed. Depending on...
Troubleshooting Guide - Page 30
... network administrator. grammed using the Web Im- Check whether there are any network problems.
{13-11}
Cannot access gatekeeper.
• Use your Web Image Monitor
ed by another device. Check whether The alias telephone number you • Check the alias telephone
there are any network problems.
{13-18}
Cannot access the SIP...
Troubleshooting Guide - Page 31
... machine.
• Check the network connection and radio wave status.
• Contact your network administrator.
25 grammed using Web Image Monitor. network problems. {14-01}
grammed using Web Image
Monitor.
See the
Web Image Monitor's Help.
• Check that the host name or
IPv4 address of the SMTP
server is
correctly programmed using...
Troubleshooting Guide - Page 32
...; Check that the user ID and password for the computer in which the folder for forwarding is specified is programmed.
rectly programmed using the
Web Image Monitor. network problems. {14-09}
fore SMTP authentication or login authentication of the E-mail Ac- You can also use the Web...
Troubleshooting Guide - Page 33
... password of the E-mail Account are correctly programmed using [File Transfer] under [System Settings]. See the Web Image Monitor's Help.
• Check that the DNS server IPv4 address is correctly programmed using Web Image Monitor. Check whether there are any network problems.
{15-11}
Cannot find the DNS server or POP3/IMAP4...
Troubleshooting Guide - Page 34
... or off with User Parameters. See "Parameter Setting", General Settings Guide.
28 See the Web Image Monitor's Help.
• Check that the user name and password of the E-mail Account are...network or the settings of paper.
See "Parameter Setting", General Settings Guide. See the Web Image Monitor's Help.
• Contact your network administrator. If you cannot check the status of the...
Troubleshooting Guide - Page 37
...Use paper that has been stored in the recommended temperature and humidity condition.
creased. Printed images contain blots or are patchy.
has blemishes. Replace it if wrinkled or damaged. When You..., or
blots or are patchy. Check the environment of the paper tray or bypass
tray. Printed images contain The paper is not on the side
3
fences of location to Put Your Machine". See...
Troubleshooting Guide - Page 38
... dirty.
When the D Add Toner indicator Replace the toner bottle soon. Density (Contrast)", Facsimile
Images from the back of the transmitted
trast)", Facsimile Reference.
See "Image
images appears dirty. ARDF is too light.
p.85 "Replacing Toner". fax was printed on thicker paper and
fax it again. Troubleshooting When Using the Facsimile Function
Problem
Cause...
Troubleshooting Guide - Page 49
...Contact your service representative.
4
43 or driver encryption key is red. ed to check the print port, see
"Confirming the Connection
Method", Printer Reference.
• When it is disa- The... and wireless clients.
When You Cannot Print
Problem
Cause
Solution
Printing does not start when using SmartDeviceMonitor for Admin or Web Image Monitor.
settings are no problems in an...
Troubleshooting Guide - Page 51
... un-
On the printer driver, under [Print Quality], [Level Color] is contain blots or damp. Printed images contain blots or are patchy. Printing on the [Paper] tab.
• RPCS Select [Thick] in faint print image.) See "Copy Pa- Printed images The paper is checked.
The image is dark or too light. The image is too The paper is too The...
Troubleshooting Guide - Page 52
... recommended paper produces better resolufrom the display.
Saver mode.
Troubleshooting When Using the Printer Function
Problem
Cause
Solution
Image is not fed from the selected tray.
er", Printer Reference.
4
Print result dif-
See the printer driver Help. It takes too
The data is being processed.
See "ENERGY STAR Program", About This Machine...
Troubleshooting Guide - Page 56
... [Printable area:] setting in the [Printer Configuration...] dialog box on the [Print Quality] tab in the RPCS printer driver.
Optional components connected to reduce the image, and then print. Set up optional devices on the machine used.
Even when the machine is offline, printing is performed when [Job Acceptance Priority] is not working. Select [Printer...
Troubleshooting Guide - Page 108
Operating Instructions Troubleshooting
Type for MP 1600L/Aficio MP 1600L/IS 2316L Type for MP 2000L/Aficio MP 2000L/IS 2320L AE AE B843-7605
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