Ricoh Aficio MP 9001 Support Question
Ricoh Aficio MP 9001 Support Question
Find answers below for this question about Ricoh Aficio MP 9001.Need a Ricoh Aficio MP 9001 manual? We have 3 online manuals for this item!
Question posted by misae1md on January 24th, 2013
My Aficio 9001 Looses Connection To Network Why?
I scan a few pages into selected folder then after a few minutes scanner looses connection to network. The solution I've found is I have to unplug and plug back in network cable.
Current Answers
Answer #1: Posted by freginold on January 25th, 2013 4:25 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hi, if it only happens sometimes, you may have a bad network cable, bad Ethernet jack, bad switch or router, or bad network card in the copier. The Ethernet cable is the most likely culprit (and the cheapest to replace) so go with that first and see if it fixes the problem.
Related Ricoh Aficio MP 9001 Manual Pages
User Guide - Page 60
... the Printer/Scanner Unit Type 9001 and standard with the SP versions of paper from the LAN-Fax driver. • ■ Duplex Printing: Inbound fax documents can program the Aficio MP 6001/MP 7001/MP 8001/MP 9001 Series to forward faxes • from specific senders directly to users' PCs as a TIFF file directly to a designated folder on SP...
Operating Instructions - Page 8
... Scanner Reference Explains Scanner functions and operations. It explains security functions that are relevant to what you can use this machine. Network and System Settings Guide Explains how to connect the... before you first make the following settings:
• Install the Device Certificate.
6 Troubleshooting Provides a guide for administrators of this manual for explanations on how to...
Operating Instructions - Page 91
... set.
• Turn the main power off and back on. When it is connected using a parallel interface, connect it to the machine. Click the icon of the machine. On the [File] menu...selected. On the [File] menu, click [Properties]. 3. For Windows XP Professional or Windows Server 2003/2003 R2 1. When You Cannot Print
Problem
Cause
Solution
Printing does not start when using the interface cable...
Operating Instructions - Page 101
...connected to the
machine are not made.
See "Interface Settings", Network and System Settings Guide
.
99
See the printer driver Help. selected and the feed
machine's feed orientation and the feed
orientation selected...select the same size and orientation. When using Windows
Bidirectional communication Set up optional devices...Printing Problems
Problem
Cause
Solution
It takes a long ...
Operating Instructions - Page 104
... When Using the Scanner Function
Problem
Cause
Solution
The scanned image contains white spaces.
• If you scan originals using functions other than the specified size because of the document, see "Using [Data security for copying]", Printer Reference .
After an original is scanned, the following settings are larger than the network TWAIN scanner function, certain paper...
Operating Instructions - Page 105
....
Problem
The Scanner Properties dialog box cannot be displayed.
See "Interface Settings", Network and System Settings Guide . protected, is password Contact the administrator. Problem
Cause
The network cannot be correct:
• IP address
• Subnet Mask
Solution
Check the settings. The following machine settings may not be browsed when specifying the destination folder. When the...
Operating Instructions - Page 108
5. Troubleshooting When Using the Scanner Function
Message
Cause
Solution
"Destination list / machine settings are not possible while this message is being updated from the network using SmartDeviceMonitor for Admin. The destination list is displayed.
5
106 Do not switch off the power while this message is displayed. Please re-select the settings." Operations are updated....
Operating Instructions - Page 110
... When Using the Scanner Function
Message
Cause
Solution
"Cannot detect original size.
Please check the
firewall is not set on the
because communication was client computer. machine.
• To prevent an antivirus application blocking the connection, register the facsimile program in the firewall's IP address exclusion settings. "Cannot start scanning
Scan Profile is preventing...
Operating Instructions - Page 111
... exceeded. Messages Displayed When Using the Scanner Function
Message
Cause
Solution
"Cannot start scanning.
For details, see "Specifying the File Name", Scanner Reference .
"Cannot write on the memory The memory device is write-protected." The memory device is full and scan data cannot be
machine settings."
number of pages in file names, see your operating system...
Operating Instructions - Page 112
....
No.
Search again after changing the search conditions.
110 Check the server and connection has failed. For details, see "Programming the LDAP server", Network and System Settings Guide .
Troubleshooting When Using the Scanner Function
Message
Cause
Solution
"Connection with invalid
certificates. Contact the administrator.
The maximum e-mail size has been exceeded...
Operating Instructions - Page 114
...
to send the scanned data, or page capacity.
5
press [Cancel] to the Memory
device.
Delete all
be
capacity per file. unnecessary files." Check the
and connection has failed. The destination's S/MIME certificates are waiting to Please try
[Write] to be delivered. If the message is still shown, the network may be scanned by this
device, or press...
Operating Instructions - Page 115
... Displayed When Using the Scanner Function
Message
Cause
Solution
"LDAP server authentication has failed.
For details, see whether the memory device is full. "Memory is no memory device detected. Cannot scan.
See
5
"Deleting a Stored File", Scanner
Reference . "Memory is properly inserted in the media slot.
113
The scan could be scanned. Select whether or not to...
Operating Instructions - Page 116
... memory storage device can be connected at a time. Stop] key.
Please try again later."
"Output buffer is operating on a mixed network or if changes were made to stop scanning?" canceled. ...Troubleshooting When Using the Scanner Function
Message
Cause
Solution
"No paper. Next, press the [Clear/
press the Stop key to send data... When the message "The
scanning or press the Start...
Operating Instructions - Page 117
... a to Folder destinations, either of which is waiting to select only valid ...Scanner Function
Message
Cause
Solution
"Selected... file is currently in use . or that appears at the time of a file whose information is being changed ."
status cleared) or the DeskTopBinder setting, and then change the password of scanning. sending fails again, contact the network...
Operating Instructions - Page 118
... destination hard disk.
There was already selected, re-select it after check the current status, press network error occurred and scanning again, the cause could not be a
[Scanned Files Status]."
"Updating the destination list A network error has occurred.
The destination list is connected.
Messages Displayed on the hard disk of and possible solutions for the required function...
Operating Instructions - Page 119
...of
previously used scanner is not the scanner used for the previous scan is 100.
Specify the misaligned. Lift the ADF by more scanning mode."
Delete ...call your service representative. Contact the network or scanner administrator. modes.
5
"Cannot connect to the scanner. Messages Displayed When Using the Scanner Function
Message
Cause
Solution
"Any of Login User Name, ...
Operating Instructions - Page 120
... application such as the machine's protocol. "Error has occurred in ADF."
"Clear Misfeed(s) in the scanner driver."
"Communication error has occurred on the network. See "Connecting the Machine" "Using telnet", Network and System Settings Guide .
5
• Select the scanner used for the
previous scan. The maximum number of the client computer is set as telnet to the...
Operating Instructions - Page 122
Troubleshooting When Using the Scanner Function
Message
Cause
Solution
"No response from the scanner."
The network is not available on this machine.
function. Next, press
the [Clear/Stop] key. appears,
press [Stop]. "Scanner is crowded. "Scanner is closed.
Check the scanner connection status."
Check whether the ADF cover is not available.
correctly.
...
Operating Instructions - Page 156
... cable 89 When U is Displayed 136 When W is Displayed 137 When you cannot print clearly 91 When You Cannot Send Scan ...staples 138 Removing punch waste 141 Removing staple waste 144
S
Scanner function 107 Scanning is not done as expected 101 Server-Generated error e-mail... indicator does not light up or flash 89 When the machine is connected to the right of a function key is lit 18 When B ...
Operating Instructions - Page 160
Operating Instructions Troubleshooting
Type for MP 6001/Aficio MP 6001 Type for MP 7001/Aficio MP 7001 Type for MP 8001/Aficio MP 8001 Type for MP 9001/Aficio MP 9001
AE AE D062-7146
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