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Ricoh Aficio MP 2852 Support Question

Ricoh Aficio MP 2852 Support Question

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Question posted by skateboardingdude021 on February 11th, 2014

Ricoh Aficio Mp 2852 Scan To Email/folder Problem.

Whenever I select the Scanner button on the device and login using my common access card, the touch screen buttons won't work for anything (To, CC, BCC, or even to change to Scan to Folder). The only two buttons that work are "System Status" and "Job List" at the very bottom. Wondering if anyone knows a solution for this.

Current Answers

Answer #1: Posted by freginold on February 11th, 2014 9:45 AM
This answer was accepted by the poster of the original question.
freginold

Member since:
December 20th, 2011

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Hi, your copier may have a problem with the touch screen. Do the buttons on the copier screen work? If not the screen may need to be recalibrated or possibly replaced.

Related Ricoh Aficio MP 2852 Manual Pages

Security Target - Page 1

... rights reserved. All rights reserved. Aficio MP 2352/2852/3352 series Security Target Author : RICOH COMPANY, LTD. This document is a translation of Aficio MP 2352/2852/3352 series Security Target are reprinted with written permission from IEEE, 445 Hoes Lane, Piscataway, New Jersey 08855, from IEEE 2600.1, Protection Profile for Hardcopy Devices, Operational Environment A, Copyright ©...
Security Target - Page 8

... "Scanner Enhance Option Type 3352" must be installed on the MFP. Table 1 : Identification Information of MFP MFP Names TOE Versions Ricoh Aficio MP 2352, Ricoh Aficio MP 2852, Ricoh Aficio MP 3352, Savin MP 2352, Savin MP 2852, Savin MP 3352, Lanier MP 2352, Lanier MP 2852, Lanier MP 3352, nashuatec MP 2352, nashuatec MP 2852, nashuatec MP 3352, Rex-Rotary MP 2352, Rex-Rotary MP 2852...
Security Target - Page 11

... documents in the TOE to relay communications between the MFP and maintenance centre. Operation of the stored documents in the TOE. RC Gate An IT device used when External Authentication is to its folders. Copyright (c) 2011 RICOH COMPANY, LTD. The possible remote operations from the RC Gate via LAN.
Security Target - Page 14

.... It stores documents, login user names and login passwords of 91 and digital signature. All rights reserved. FlashROM A non-volatile memory medium in which is one of Scanner Engine that is an input device to read paper documents, Printer Engine that is connected to the key switches, LED indicators, and LCD touch screen. The Operation Control...
Security Target - Page 15

.... Selection of the document sets are written on the sales area and/or sales company. MP 2352/MP 2852/MP 3352 MP 2352/MP 2852/MP 3352 Aficio MP 2352/MP 2852/MP 3352 Operating Instructions Troubleshooting D120-7533 - SD Card, the component that an SD Card cannot be supplied with functions for Product - Network Unit The Network Unit is covered so that constitutes the Printer/Scanner...
Security Target - Page 16

.../MP 3352/MP 3352SP Copyright (c) 2011 RICOH COMPANY, LTD. Quick Reference Scanner Guide D595-7316 - Manuals for Product - All rights reserved. Quick Reference Copy Guide D120-7516 - Quick Reference Fax Guide D596-7106 - App2Me Start Guide D085-7904B - MP 2352/MP 2852/MP 3352 MP 2352/MP 2852/MP 3352 Aficio MP 2352/MP 2852/MP 3352 Manuals and Safety Information for Administrators: Using...
Security Target - Page 17

... for Administrators: Using this Machine in a Network Environment Compliant with IEEE Std. 2600.1TM-2009 D120-7553 - MP 2352SP/MP 2852/MP 2852SP/MP 3352/MP 3352SP MP 2352SP/MP 2852/MP 2852SP/MP 3352/MP 3352SP Aficio MP 2352SP/MP 2852/MP 2852SP/MP 3352/MP 3352SP Operating Instructions Troubleshooting D120-7535 - Safety Information A232-8561A - Quick Reference Scanner Guide D595-7318...
Security Target - Page 18

... device connected to its roles, the administrator can use the TOE (direct users) and those who is provided with IEEE Std. 2600.1TM-2009 D120-7554 - Manuals for Administrators: Using this Machine in this ST indicates a direct user. The administrator means the user registered for Users MP 2352SP/MP 2852/MP 2852SP/MP 3352/MP 3352SP Aficio MP 2352SP/MP 2852/MP 2852SP/MP 3352/MP...
Security Target - Page 20

Magnification and other editorial jobs can also be applied to scan paper documents and copy scanned image data from the Operation Panel. Copyright (c) 2011 RICOH COMPANY, LTD. 1.4.4 Logical Boundary of TOE The Basic Functions and Security Functions are described as a Document Server document. All rights reserved. It can be stored ...
Security Target - Page 21

...used for documents is not subject to this function. Page 20 of 91 Printer Function The Printer Function of printer documents by e-mail will be transmitted afterwards. Printing methods for locked print, is selected...TOE are called scanner documents. The scanned documents will be sent... is to folders or by using the Operation Panel. Copyright (c) 2011 RICOH COMPANY, LTD...
Security Target - Page 22

...using the Operation Panel, while they also can be scanned and stored using the Operation Panel. Copyright (c) 2011 RICOH COMPANY, LTD. Documents to be sent by fax can be scanned... will be stored in the TOE. Folder Transmission Function of 91 Fax Function The...select the destination server from the fax driver installed on their own client computers, and then use this function can be used...
Security Target - Page 26

... as "TSF confidential data". This data must be protected from changes by users without viewing permissions. Copyright (c) 2011 RICOH COMPANY, LTD. TSF Data The TSF data is stored in the...users by this data is exposed to each login user name. In this ST, "confidential data", listed below , is referred to as protected assets, whose use is referred to these data types. Type...
Security Target - Page 27

... print, and sample print using the login user names and the login passwords registered on the TOE. Documents sent to IT devices by the MFP administrator within 60 to use the TOE. The minimum number.... General term for automatic user logout if no access is also referred to folders, or downloaded on the TOE. For these operations the Scanner Function is cancelled, the job will be a...
Security Target - Page 28

..., fax documents, and received fax documents. Documents stored in the TOE using Copy Function, Scanner Function, Document Server Function, and Fax Data Storage Function. A general term for stored and received documents Definitions One of the document data attributes. One of a touch screen LCD and key switches. Documents stored in the TOE when any one...
Security Target - Page 29

... documents can be delivered to folders: scanned documents using Scanner Function and Fax Function, and scanned and stored documents using S/MIME. A function that can be delivered using the fax driver on the Operation Panel if paper jams frequently occur, or if the door or cover of the TOE is left open for user access. A function to send documents...
Security Target - Page 37

Copyright (c) 2011 RICOH COMPANY, LTD. All rights reserved. A.ADMIN.TRUST Trusted administrator The responsible manager of their organisation, are aware of the security policies and procedures of MFP selects administrators who do not use their privileged access rights for malicious purposes according to correctly configure and operate the TOE in accordance with the guidance document...
Security Target - Page 40

... responsible manager of MFP shall ensure that provides protection from physical access to the TOE by unauthorised persons. All rights reserved. OE....use their organisation. have the competence to follow the guidance document; Copyright (c) 2011 RICOH COMPANY, LTD. OE.ADMIN.TRUSTED Trusted administrator The responsible manager of MFP shall select administrators who will not use...
Security Target - Page 81

... name of the MFP administrator or supervisor, the entered login user name and login password are sent to enter his or her login user name and login password is displayed, and this screen will be displayed until the entry of the login user name and login password is used from the users, so that only persons who intend...
Security Target - Page 84

... user job while Copy Function, Printer Function, Scanner Function, Fax Function, or Document Server Function is provided. The MFP administrator can select and delete a document from the Operation Panel ... interface enables users to folders, and deleted. The privileges that register the login user names of all the stored documents. Table 38 : Stored Documents Access Control Rules for the ...
Security Target - Page 90

...folder ...the values of the stored and received document users. All rights reserved. Copyright (c) 2011 RICOH COMPANY, LTD. FMT_MSA.3(a) and FMT_MSA.3(b) The TOE sets default values for External Authentication) ...login user name of a normal user that is registered on an external authentication server is not changed even though the MFP administrator newly creates, modifies, and deletes the login...

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