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Ricoh Aficio MP 5002 Support Question

Ricoh Aficio MP 5002 Support Question

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Question posted by kekelarue on April 23rd, 2014

Ip Adress

Hello, I can't seem to get my MacBook Pro to connect to our office's Aficio 5002 printer/copier. I have tried using the IP Address. I have tried removing the printer & adding it again. Nothing works. Any suggestions? Thank you so much in advance. Cheers, Karra Duncan

Current Answers

Answer #1: Posted by freginold on April 24th, 2014 5:04 PM
This answer was accepted by the poster of the original question.
freginold

Member since:
December 20th, 2011

Points: 23,253,885
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Hi, make sure the Ricoh has the PostScript 3 option installed. Without PS3, you won't be able to print from any Apple devices.

Related Ricoh Aficio MP 5002 Manual Pages

User Guide - Page 21

... Requirements", Connecting the Machine/ System Settings . 19 IP-Fax The IP-Fax function sends or receives documents between two facsimiles directly via a TCP/IP network. • To send a document, specify an IP address or host name instead of a fax number (IP-Fax Transmission). • This machine can receive documents sent via Internet Fax (IP-Fax Reception). • Using a VoIP...
User Guide - Page 95

.... Select the machine model you are prompted to a client computer via TCP/IP, select the machine whose printer port is displayed in [Connect To]. 7. For parallel connection, select the machine whose IP address is displayed in [Connect To]. Configure the user code, default printer, and shared printer as an Administrators group member. 1. If the [AutoPlay] dialog box appears, click...
User Guide - Page 106

...; Press [PDF] under [Host Name]. Specify the destination. The computer's name is the IPv4 address of the computer. 4. You can also confirm the IPv4 address. Press the [Start] key. On the [Start] menu, point to [All Programs], then ... scanned documents to confirm the computer's information. The address displayed under [IP Address] is displayed under [Send File Type / Name]. 6.
User Guide - Page 110

... the IP address of the destination computer is "192.168.0.191", and the folder name is not correct, a message appears. Select the computer name of the destination computer is "User", and the folder name is located. Press [Exit]. Press [OK]. Press [Browse Network]. If the connection test fails, check the settings, and then try...
User Guide - Page 125

8. Enter "http://(machine's IP address or host name)/" in this chapter, see Connecting the Machine/ System Settings on the DNS or WINS server, you can enter it as "192.168.1.10". 1. For the information not included in your Web browser. 2. For example: If the address is divided into the following areas: 2 3 1 4 5 CKD001 1. Web Image Monitor...
User Guide - Page 170

... [SIP Settings] of [Facsimile Features]. For details about SIP Settings, see "Interface Settings", Connecting the Machine/ System Settings . • For details about network problems, contact your administrator. Cannot access SIP server. • Check that the correct SIP Server IP Address and SIP User Name are any network problems." [13-25] Causes Solutions Registering...
User Guide - Page 171

... there are any network problems." [14-01] Causes The "Effective Protocol" and "SIP Server IP Address" settings are listed correctly. • DNS server • Server name and IP address for the SMTP Server For details about these settings, see "Interface Settings", Connecting the Machine/ System Settings . • For details about network problems, contact your administrator...
User Guide - Page 174

... • the server name or IP address of the POP3/ IMAP4 server • the port number of the POP3/IMAP4 server • Reception Protocol For details about these settings, see "File Transfer", Connecting the Machine/ System Settings . • For details about these settings, see "Interface Settings" or "File Transfer", Connecting the Machine/ System Settings...
User Guide - Page 175

If the message is still shown, the network may be displayed. "Exceeded max. "Connection with LDAP server has failed. Check the server status." A network error has occurred and connection has failed. Try the operation again. of items that the correct IP address is specified for the machine in the machine, or noise occurred on the Control...
User Guide - Page 179

... error occurred while using the remote fax function. • Check that the remote machine supports the remote fax function. • Check that the remote machine is working normally. • Check that the LAN cable is set permissions, see "Interface Settings", Connecting the Machine/ System Settings . • Check that the correct IP address or host name...
User Guide - Page 180

... transfer. • Check that the correct IP address or host name is in [System Settings]. A timeout error occurred while an attempt was made to connect the device via remote fax function. • Check that the LAN cable is correctly connected to the machine. • Check that the remote machine is working correctly. • Check that the...
User Guide - Page 200

... and firewalls can prevent client computers from establishing connection with this program] as the computer's response ...the firewall's IP address exclusion settings. "Cannot start scanning Scan Profile is preventing the machine connecting to do this... an IP address, see the anti-virus software Help. • To prevent a firewall blocking the connection, register the machine's IP address in ...
User Guide - Page 209

... the network using anti-virus ...Try again?" "Updating the destination list... A specified destination or sender's name was cleared when the destination list in the firewall's IP address exclusion settings. "You do not have permission for excluding an IP address, see the anti-virus software Help. • To prevent a firewall blocking the connection, register the machine's IP address...
Security Target - Page 1

... COMPANY, LTD. All rights reserved. This document is a translation of Aficio MP 4002/5002 series Security Target are reprinted with written permission from IEEE, 445 Hoes Lane, Piscataway, New Jersey 08855, from IEEE 2600.1, Protection Profile for Hardcopy Devices, Operational Environment A, Copyright © 2009 IEEE. Aficio MP 4002/5002 series Security Target Author : RICOH COMPANY, LTD.
Security Target - Page 8

... Unit Type 5002" option, or "Printer Unit Type 5002" option and "Scanner Enhance Option Type 5002" option must be installed on the MFP if the versions of TOE MFP Names TOE Versions Ricoh Aficio MP 4002, Ricoh Aficio MP 4002G, Ricoh Aficio MP 5002, Ricoh Aficio MP 5002G, Savin MP 4002, Savin MP 4002G, Savin MP 5002, Savin MP 5002G, Lanier MP 4002, Lanier MP 4002G, Lanier MP 5002, Lanier MP 5002G...
Security Target - Page 15

... Card, where Scanner, Printer, PCL, and PCL Font...an external interface to connect a client computer to...5002/5002SP Aficio MP 4002/4002SP/5002/5002SP Read This First D129-7813 - Network Unit The Network Unit is disabled. The SD Card Slot for Security Guide D143-7348 - Page 14 of 93 Ic Hdd The Ic Hdd is used by users to the TOE for HDD encryption realisation. It is inserted into or removed...
Security Target - Page 16

...- Printer/Scanner Drivers and Utilities RICOH Aficio MP 4002/MP 5002 LANIER MP 4002/MP 5002 SAVIN MP 4002/MP 5002 D129-7886 - Manuals MP 4002G/MP 4002SPG/MP 5002G/MP 5002SPG Aficio MP 4002G/MP 4002SPG/MP 5002G/MP 5002SPG - All rights reserved. SOFTWARE LICENSE AGREEMENT D645-7900 - FAX OPTION TYPE 5002 (Machine Code: D629) INSTALLATION PROCEDURE For Machine Code: D129/D130 Copiers...
Security Target - Page 17

... for Administrators: Using this Machine in a Network Environment Compliant with IEEE Std. 2600.1TM-2009 D129-7922 - SOFTWARE LICENSE AGREEMENT D129-7900 - All rights reserved. MP 4002/4002SP/5002/5002SP Aficio MP 4002/4002SP/5002/5002SP Read This First D129-7812 - Manuals MP 4002/MP 4002SP/MP 5002/MP 5002SP Aficio MP 4002/MP 4002SP/MP 5002/MP 5002SP A D129-7986 - Printer/Scanner...
Security Target - Page 49

... PP/ST, [assignment: types of job for FDP_ACF.1(a), all login user names that attempted the user identification for FIA_UID.1, communication direction of Web Function, communication IP address of the communication used for Web Function and folder transmission, recipient's e-mail address used for the [selection: not specified] level of audit; All rights reserved.
Security Target - Page 82

... Event types Subject identity Outcome (*2) Communication directions Communicating IP address Communicating e-mail address Lockout operation type Setting Values of Audit Log Items ...event outcome (success or failure) Communication directions (IN/OUT) Communicating IP address Communicating e-mail address for e-mail transmission of attachments Information to identify starting Lockout and releasing...

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