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Ricoh Aficio MP 5001 Support Question

Ricoh Aficio MP 5001 Support Question

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Question posted by smondragon on February 10th, 2016

Pdf Printing Issues

We have a networked RIcoh MP 5001. We keep having issues with PDF documents. Once they are sent from the computer they either never print or are very delayed in printing. It appears that they just sit out there spooling. Help!

Current Answers

Answer #1: Posted by freginold on February 10th, 2016 9:06 PM
This answer was accepted by the poster of the original question.
freginold

Member since:
December 20th, 2011

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It could be an issue with the PDF files themselves (unless you've tried a lot of different ones with the same results). With Ricoh copiers, make sure you are using the PostScript driver and have the PostScript 3 kit installed for best results with PDFs. For large or complex files, select the "print as image" option to flatten/compress the file and allow it to print out quicker.

Answer #2: Posted by eplan on February 10th, 2016 1:02 PM
eplan

Member since:
February 10th, 2016

Points: 200
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Check the security setting in your PDF file make sure it's not print-disabled.

OR

Try re saving the PDF as a smaller file or non-compressed format.

Related Ricoh Aficio MP 5001 Manual Pages

Quick Start Guide - Page 1

www.ricoh-usa.com Ricoh Product Line Segment 2 thru 6 MP/5000/5001, MP C5000/C6000/C6501, MP7000/8000, MP6001/7001, MP8001/9001, MP907EX This guide is not intended to replace your users manual, features and options will vary by machine type, model and finisher type installed.
Quick Start Guide - Page 2

Printing How to Print Documents from your PC
Quick Start Guide - Page 3

Printing a Document Open your document to Print Select [File>Print) Select the Ricoh Print driver Enter desired number of copiers Press [OK] To add any finishing options to the document Press [Properties] At [Duplex] Select [Top to Top] or [Top To Bottom] To Staple: Open the Staple drop down Select [Top], [Bottom], [Center] or [2 at ...
Quick Start Guide - Page 4

... output settings can be checked for storage and printing at the control panel. Store and Print enables users to printing the entire job. Does not require the user to Hold Print, except files are not immediately deleted after printing. Stored Print/Store and Print: Identical in functionality to enter a password. Document Server: Sends files directly to the copier...
Quick Start Guide - Page 5

.... Does not require the user to printing the entire job. Printer Properties Job Type Locked Print: Temporarily holds print jobs in the memory until selected. Document Server: Sends files directly to the document server for accuracy prior to enter a password. Stored Print/Store and Print: Identical in functionality to print files immediately while simultaneously storing data. 4-8 digit...
Quick Start Guide - Page 6

Printing To Document Server Open your document to Print Select [File>Print] Select the Ricoh Print driver Press [Properties] At [Job Type] open the drop down window and choose [Document Server] Press [OK] Press [Details] Enter user Information: User ID (if applicable) or leave blank File Name Password (if applicable) User Name Press [OK] repeatedly to print
Quick Start Guide - Page 8

... must be online to be able to print Press [Print] enter password press Document will now be prompted for your password. Print Jobs List Highlight file and select print. If you submitted your print job via desktop At Copier Panel Press [Printer] Main Display Press [Print Jobs] Select the [Locked Print Job List] Select the job you want...
Quick Start Guide - Page 9

... Select the tray that has the 11x17 paper Press OK, Ok, Ok, to print Place the 8 1/2x11 paper in one of the internal trays (copier cannot staple a booklet document in portrait mode) Open the document Press File >print Select the Ricoh Print Driver (PCL5e/PCL6) Press Properties At Page Set up Tab Select Duplex>booklet Select...
Quick Start Guide - Page 11

.... Preview scan before sending. encryption & signature. Select tabs to document i.e. Add security features to switch between multi and single page PDF, TIFF and JPEG* Select file stored in single page mode only. Set sender from list of registered users. * JPEG scanning in the document server. One or two sided original. Add subject heading...
Quick Start Guide - Page 18

... using the Numeric Key Pad on Right Side of Installing the LAN fax driver for errors only or off. When Networked, users have the option of Copier Use to Store a FAX Destination Users can print automatically, selectively, for faxing documents from the desktop with fax Covers and other options. Confirmations can send single...
Quick Start Guide - Page 19

... driver 4. Press [Send] or [Print] At [Fax Number] type the Recipient's Fax# just as Destination] to confirm Recipient's destination. You can customize your fax cover. 8. Press [OK] or [Print]. 5. Press [Set as if you wish to send same fax. 7. Press [Attach Cover] to add a fax cover to the document, you can select more than...
User Guide - Page 4

... Glass Platen, Lift the lid and place documents face down on the glass at the position of arrow regardless of copies Press [Sample Copy] copier will print one completed set and prompt you [Suspend]... multiple copies, press the # key after feeding your last original to collate document (if not highlighted) Enter any finishing options Enter desired number of size Select any additional copy settings...
User Guide - Page 41

List view Document Server Displays Preview document Search by user name Search by file name Displays scan options Details Preview File Management Delete File Print Specified Page To Printing Screen Edit user & file Info Print one or multiple pages of a stored document Displays printing options of a stored file
User Guide - Page 43

... is password protected a password is Printed Continue the above process for each additional document you select multiple files and press the to printing screen, files will be printed. Shows a list view of the document is required with no finishing options, press [Start) Document is required before a document can also view documents in Document Server. This action vary from machine...
User Guide - Page 60

...document will appear on paper directly from the LAN-Fax driver. • ■ Duplex Printing: Inbound fax documents can be printed on SP models) in one operation. • ■ Wireless Faxing: If the Aficio MP 6001/MP 7001/MP 8001/MP 9001 Series is connected to the network...resistance to switching from existing LAN-Fax solutions to Ricoh's, as a PC and Internet infrastructure are assured ...
Troubleshooting Guide - Page 2

Loading Paper - Trouble Shooting • Maintenance - Replacing Staples - Replacing Toner - Clearing Paper Jams - Cleaning Glass Platen and Lid Ricoh MP2800/3300/4000/5000 Ricoh MPC2851/3351/4000/4001 Ricoh MP 5000/5001/6000/7000/8000 Ricoh MP 6001/7001/8001/9001 Ricoh MP C6000/6501/7500/7501
Troubleshooting Guide - Page 17

Clearing Jams MP 3300, 2800, 2500, 2851, 3351, 3500 4000, 4001, 4500, 5000, 5001
Reference Guide - Page 3

... of the display screen. Select this mode to the appropriate mode. • Copy Mode - Changing Modes The Ricoh MP 5001 can be copied, stored and printed with special features at a later date. • Scanner Mode - Documents can be sent via email or folder when the machine is in this mode. • Printer Mode - The available modes...
Reference Guide - Page 7

... options may have optional finisher features on your networked computer. You are produced. 1. In the Print dialog box, select the printer name from your equipment. Setup, Paper, Print Quality, Valid Access and Watermarks. 7 Print Features The Ricoh MP 5001 can also be used as they are able to your document and select 'Print' from the available options. Accessing the...
Reference Guide - Page 8

... options have been made , select 'OK'. 4. Enter the number of the Ricoh 5001. 1. Finishing Options The following is captured when producing the two-sided document. 4. To access the available finishing options for the document. 2. Select 'Properties' to open the printing properties for printing, select the 'Print' option from your desktop. Collate - Select 'OK' to begin...

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