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Ricoh 2020D Support Question

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Question posted by Adhide on September 2nd, 2013

Ricoh 2020d - Adf Paper Size Error

Have had this given to Scout Troop and have a problem with paper size error using the Auto Document Feeder. Copying on the glass works fine. When you load A4 paper in ADF it take in the paper and then throws an error message saying to load B5 paper? If you continue to copy, only a B5 portion of the A4 page is copied (half) down the middle. Any suggestions here.

Current Answers

Answer #1: Posted by masetti880 on September 3rd, 2013 8:07 AM
This answer was accepted by the poster of the original question.
masetti880

Member since:
July 31st, 2013

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The problem you are having is a result of the several sensors the doc feeder uses to determine the paper size. Either you have a defective sensor, in which case only a technician will be able to determine which one and replace it. Or, and more likely, you have a dirty sensor which canned air is your best hope. You will see a few sensors on the tray where you put the paper and if you open the top of the df you will see some additional sensors for paper width in there. Just go to town with the canned air. You can't hurt anything. I think on that model most of the sensors are sandwiched between the plastic panels so you may need to push the tip of the air nozzle into the openings to reach the actual sensors. Canned air will fix most jamming and paper size issues with Ricoh DF's.

Related Ricoh 2020D Manual Pages

Operating Instructions - Page 11

... Main Unit...101 Options ...105 Exposure Glass Cover 105 Auto Document Feeder (ADF 105 Auto Document Feeder capable of scanning both sides of a sheet (ARDF).......... 106 Internal Tray 2 (1 bin tray 106 Paper Tray Unit (1-tray type 107 Paper Tray Unit (2-tray type 108 Copy Paper ...109 Recommended Paper Sizes and Types 109 Unusable Paper ...111 Paper Storage ...112 INDEX...113 ix Security...
Operating Instructions - Page 19

...or actions to operating. Limitation This symbol indicates numerical limits, functions that cannot be used . Reference This symbol indicates a reference. [] Keys that might result in the ...Auto Document FeederADFAuto Document Feeder capable of scanning both sides of a sheet → ARDF 7 How to Read This Manual Symbols The following set of symbols is not followed, paper ...
Operating Instructions - Page 25

... 1 1. They will feed in automatically. Each paper tray holds 500 sheets. 13 Exposure glass cover Lower this as the output tray, copied paper is delivered here face down. This document feeder can only be used for Type 2 and 3 (MFP). 5. Internal tray 2 (1 bin tray) If you select this cover over originals. 2. ADF Place stacks of originals here. Note ❒...
Operating Instructions - Page 117

..., 21.7" × 18.6" × 3.6" ❖ Weight: • 7 kg (15 lb) or less Note ❒ Specifications are subject to change without notice. Options 8 105 Options Exposure Glass Cover Lower this over originals. Auto Document Feeder (ADF) ❖ Mode: • ADF mode ❖ Original size: • A3L -
Operating Instructions - Page 118

... g/m2 (20 - 28lb.) ❖ Maximum power consumption: 20 W 106 Internal Tray 2 (1 bin tray) ❖ Number of a sheet (ARDF) ❖ Original size: • A3L - Specifications Auto Document Feeder capable of scanning both sides of bins: 1 ❖ Paper size: • A3 - A5KL • 11" × 17"L - 51/2" × 81/2"KL ❖ Original weight: • One-sided originals: 40...
Operating Instructions - Page 125

..., 106 Auto Document Feeder (ADF), 13, 105 Auto off timer, 32 Auto reset timer, 32 copier, 33 facsimile, 33 scanner, 33 B Bypass tray, 12 C Changing a group name, 79 Changing a registered e-mail destination, 66 Changing a registered fax destination, 57 Changing a user code, 40, 46 Changing default settings, 26 Changing modes, 19 Changing the language, 93 Changing the paper size...
Settings Guide - Page 11

... Main Unit...101 Options ...105 Exposure Glass Cover 105 Auto Document Feeder (ADF 105 Auto Document Feeder capable of scanning both sides of a sheet (ARDF)..........106 Internal Tray 2 (1 bin tray 106 Paper Tray Unit (1-tray type 107 Paper Tray Unit (2-tray type 108 Copy Paper ...109 Recommended Paper Sizes and Types 109 Unusable Paper ...111 Paper Storage ...112 INDEX...113 ix
Settings Guide - Page 19

... that cannot be used in this instruction is not followed, paper might be misfed, originals might be damaged, or data might result in this symbol. Be sure to as follows in death or serious injury when you misuse the machine without following the instructions under this manual: • Auto Document FeederADFAuto Document Feeder capable of...
Settings Guide - Page 117

...; 90 mm, 21.7" × 18.6" × 3.6" ❖ Weight: • 7 kg (15 lb) or less Note ❒ Specifications are subject to change without notice. Options 8 105 Auto Document Feeder (ADF) ❖ Mode: • ADF mode ❖ Original size: • A3L - Options Exposure Glass Cover Lower this over originals.
Settings Guide - Page 118

...- 28 lb) (Duplex) ❖ Number of a sheet (ARDF) ❖ Original size: • A3L - Specifications Auto Document Feeder capable of scanning both sides of originals to be set: • 50 sheets (80 ...A5 • 11" × 17" - 5 1/2" × 8 1/2" ❖ Paper capacity: 100 sheets (80 g/m2, 20 lb.) ❖ Paper weight: 60 - 105 g/m2 (20 - 28lb.) ❖ Maximum power consumption: 20 ...
Settings Guide - Page 125

... Settings), 26 Address Book Print List, 38 Program/Change/Delete Group, 37 Address book, 43 Address Book Management, 37 ADF, 13 AOF (Always On), 38 ARDF, 13, 106 Auto Document feeder (ADF), 105 Auto off timer, 32 Auto reset timer, 32 copier, 33 facsimile, 33 scanner, 33 B Bypass tray, 12 C Changing a group name, 79 Changing a registered e-mail...
Copy Reference - Page 5

... with Auto Paper Select 16 Missing Image Area 17 Placing Originals 18 Original Orientation 18 Placing Originals on the Exposure Glass 18 Placing Originals in the ADF or ARDF 19 2. Placing Originals Originals ...15 Sizes and Weights of Labels and Hallmarks for RWARNING and RCAUTION Labels . 5 Machine Types ...6 Control Panel...7 Display ...9 Reading the Display and Using...
Copy Reference - Page 10

.... R CAUTION: This symbol indicates a potentially hazardous situation that cannot be used together, or conditions in which are described in the Safety Information section. ...of symbols is not followed, paper might be misfed, originals might be damaged, or data might be used in this manual: • Auto Document FeederADFAuto Document Feeder capable of scanning both sides of...
Copy Reference - Page 24

... • Bound originals such as books • Transparent originals such as OHP transparencies or translucent paper Note ❒ The original might become dirty if it is written with Auto Paper Select ❖ Metric version Size A3L Original location Exposure glassADF or ARDF ❍ B4 JIS *1 A4KL B5 JIS *1 B5 JIS *1 A5LK 81/2" × L L K 13...
Copy Reference - Page 37

.... The "Accepted" message appears. To enter the ratio using the number keys A Enter the desired ratio using Auto Reduce/Enlarge, see the following table for original sizes and orientations you have incorrectly en- Auto Reduce/Enlarge You can use: ❖ Metric version Original location Exposure glass ADF or ARDF Original size and orientation A3L, B4 JISL, A4KL, B5 JISK...
Copy Reference - Page 45

...→1 Sided function. ❒ See the following table for original and copy paper sizes when using {U} or {T}, and then press the {OK} key. B4 JISL B5 JISK × 2 sheets A4L A5K × 2 sheets ❖ 2 Sided→1 Sided (Optional ARDF is 2 required) ❖ Inch version Copies each side of a bound original onto two sheets. Note ❒...
Copy Reference - Page 76

..., 34 orientation, 18 orientation and completed copies, 32 Originals, 15 Original Type key, 8 P Paper loading, 43 Photo, 26 Placing custom size originals, 20 originals, 18, 19, 20 originals in ADF/ARDF, 19 originals on exposure glass, 18 Placing Originals, 15 Power connection, 59 68 Q Quitting user tools, 52 R Reading display, 9 using keys, 9 Remarks, 57 Removing toner, 48...
Scanner Reference - Page 8

... are referred to as follows in this manual: • Exposure Glass Cover • Auto Document FeederADFAuto Document Feeder capable of scanning both sides of a sheet → ARDF • Printer/Scanner Unit Type 2018 → printer/scanner controller The following software products are referred to using a general name: • DeskTopBinder Lite and DeskTopBinder Professional...
Scanner Reference - Page 35

... setting for placing originals. Positioning mark C Lower the exposure glass cover or the ADF. cording to match the size of the originals. Attempting to be scanned facing up .) There... the ADF, see Copy Reference. Placing Originals ❖ When placing the original so that the top edge touches the top left of Placing in the Auto Document the exposure glass Feeder When using the...
Scanner Reference - Page 85

... originals, 66 Scanning Originals in the Auto Document Feeder (ADF), 29 Preparation for Delivering, 51 Preparation for Using the Network Delivery Scanner Function, 20 Software supplied on CD-ROM, 21 Specifications, 77 T Troubleshooting, 71 When an Error Message Appears on the Client Computer, 74 When an Error Message Appears on the exposure glass, 28 Placing original in Several...

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