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RCA 25425RE1 Support Question

RCA 25425RE1 Support Question

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Question posted by wallstreettax1 on May 28th, 2021

How Could I Turn Off The Auto Attendant ?

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Current Answers

Answer #1: Posted by Odin on May 28th, 2021 9:50 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,680
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Press the ATTENDANT button.

If the issue persists or if you require further advice, you may want to consult the company: use the contact information at https://www.contacthelp.com/rca/customer-service.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by SonuKumar on May 28th, 2021 8:23 PM
SonuKumar

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May 9th, 2021

Points: 16,622,780
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Auto Attendant

You can set this phone to function as the Auto-Attendant. A phone designated as an Auto-

Attendant will pick up and redirect incoming calls to other extensions in the system. Each

Auto-Attendant can pick up only one line at a time, so you may wish to have more than

one Auto-Attendant within your system. You can designate up to 16 Auto-Attendants in

your system. To prevent several units picking up the same call at once, you should assign

different pickup delay times for each Auto-Attendant units.

Turn Auto Attendant On/Off

Press the ATTENDANT button to switch this function on or off. The ATTENDANT light is lit

when the function is activated.

Auto Attendant Sequence for Callers

When Auto-Attendant is on, this phone automatically picks up a ringing line after the

pickup time you programmed, and plays the designated Auto-Attendant greeting. When a

caller enters an extension number after hearing the greeting, the Auto-Attendant transfers

the call to that extension. If the requested extension doesn't pick up within 45 seconds, the

Auto-Attendant takes the call back and plays the general greeting. If Auto-Attendant unit

is in use, the call will be placed on hold.

If the caller does not enter an extension number after hearing the message, the

Auto-Attendant waits about 5 seconds and replays the ATTENDANT OGA (out-going

announcement) for the caller. If the caller still does not enter an extension number within

5 seconds;

a) the Greeting Only OGA "Sorry, no one is available to answer the call. Please call again."

will be played if the answering system is set to off.

b) the greeting "Welcome to general delivery mailbox. Please leave your name and phone

number after the tone." will be played if the answering system is set to on and

mailbox sets to general.

If the caller presses 00 after hearing the message, the Auto-Attendant Auxiliary

Outgoing Message plays. The caller can then enter an extension number, and the call will

be redirected.

Recording Auto Attendant Greetings

There are three different Auto Attendant outgoing messages. They are Day Greeting, Night

Greeting and Auxiliary Greeting.

Day Greeting is played during the time you set as day time. The Default Day Greeting is

"Hello, please enter your party's extension. If you do not know the extension number, press

zero (0), zero (0)."

Night Greeting is played during the time you set as night time. The Default Night Greeting

is "Hello, please enter your party's extension.

Details more


Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

Regards,
Sonu
Your search handyman for all e-support needs!!

Related RCA 25425RE1 Manual Pages

User Guide - Page 5

...Introduction 7 Parts Checklist 8 Telephone Jack Requirements 8 Important Installation Information 8 Base Layout 9 Important Installation Guidelines 10 Installing the Phone 10 Data Port 12 System Verification 13 Other System Phones 13 Answering System 13 Auto Attendant 14 Programming the Telephone 14 Language 14 Volume 14 Ringer Volume 14 Speakerphone, Handset, and Headset Volume 14...
User Guide - Page 6

... 39 Answering System 40 Answering System 40 Turning the Answering System On/Off 40 Recording ...Auto Attendant 44 Turn Auto Attendant On/Off 44 Auto Attendant Sequence for Callers 44 Recording Auto Attendant Greetings 44 Playback and Erasing Auto Attendant Greetings 45 Using Multiple Auto Attendants 46 Display Messages 46 Operation By Battery 47 Operation without Power 47 Cordless Phone...
User Guide - Page 7

It also features an Auto Attendant function, which will pick up to 16 station users. It is designed to be followed. This telephone is designed to receive calls on the phone.  IMPORTANT: In order to use . It is calling while you are basic safety instructions that should always be simple to use, however, you...
User Guide - Page 8

...Make sure your package includes the following items: Base Handset Handset cord Line cords AC power adaptor Telephone Jack Requirements To use this phone, you don't have either modular jack, call from the network... RJ11C (for a single line) or a RJ14C (for two lines) type modular phone jack, which might look like the one installed. Wall plate Modular telephone line jack VERY IMPORTANT:...
User Guide - Page 10

...line (RJ14C) wall jacks or four single line (RJ11C) wall jacks to accomodate all phone cords from the base cabinet bottom. • Insert the batteries as possible to use the ...they can leak and damage the unit. 10 CAUTION: Always disconnect all four lines. Installing the Phone The phone may want to replace the batteries. IMPORTANT: If you need to write down any stored information ...
User Guide - Page 11

Connect the telephone line cords: If you have one telephone line, this phone will still operate, but only as "LINE 1+2" into the jack marked LINE 1 + ...automatically searches for and sets up a phone ID. The adaptor/coupler may look similar to be purchased from your local telephone products retailer. CAUTION: To reduce risk of the other straight line cord into the dual-line wall jacks. ...
User Guide - Page 12

...ID will not be valid. Connect the handset cord: Connect one time. Data Port This phone has a data port jack to 16) is detected, only one phone with that you have switched lines will be able...3, and give the person on the side of the coiled handset cord to share or privatize lines 2, 3 and 4. 5. Use the data port to select a new Phone ID for line 2 or line 3. You must be connected and...
User Guide - Page 13

.... OR 1. Press the INTERCOM button. The display shows INTERCOM and ENTER CALLING PHONE ID. 2. Connections & Setup System Verification Use the following procedures to ANSWERING SYSTEM. 3. Only other stations. Answering system Turn on the system. Press the VOL (+ or -) button to scroll to test system configuration and identify possible line connection errors. Press...
User Guide - Page 14

... at a time. Tap the VOL (+ or -) buttons to Auto Attendant section. Speakerphone, Handset, and Headset Volume While the phone is in the display points to discontinue or stop programming, press the "Exit" button. The phone stores the setting after the last button press. Programming the Telephone Auto Attendant Turn on the hook, press the VOL (+ or -) button...
User Guide - Page 16

... another unit on the system, NOT AVAILABLE shows in . Press the SEL/SAVE button to pick up or down to SET PHONE OPTIONS. 3. This allows the auto attendant to save. A maximum of 16 phones can be connected in standby mode. 2. Use the VOL (+ or -) buttons to scroll up or down to exit , except during...
User Guide - Page 24

... have finished programming this feature, press the ATTENDANT button on the phone ID number. Press the SEL/SAVE button. 4. Use the VOL (+ or -) buttons to scroll up or down to AUTO ATTENDANT. 3. Use the VOL (+ or -) buttons to scroll up or down to select from 6 seconds to AUTO ATTENDANT. 3. Auto Attendant Pickup Delay This sets the time delay...
User Guide - Page 25

...SEL/SAVE button to save , and the curser moves to the minutes field. 8. Programming the Auto Attendant 6. Use the VOL (+ or -) buttons to scroll up or down to select the minute..., and the curser moves to save . 10. If you designate as Night Time, the Auto Attendant Night Greeting will be activated. Press the SEL/SAVE button to select the minute. 9. If...
User Guide - Page 26

...Valid ID When auto attendant is interconnected to save . The default is OFF. 7. It provides for you to AUTO ATTENDANT. 3. The Night Greeting option will play your Night Greeting from the telephone company and each having its own phone number. Use ... (or stations) to any listed extension number. 1. Each station is turned on, the call can be forwarded to share multiple lines.
User Guide - Page 29

... Pick up or down to select other stations, the indicator blinks red but the phone will be picked up at individual telephones to release hold flashes blue. Use the VOL...on hold . Redial 1. NOTE: If Intercom Auto Answer is turned ON, the unit automatically answers the intercom call forwarding, which are available through your local phone company. NOTE: If you can be disabled...
User Guide - Page 44

... day time. A phone designated as the Auto-Attendant. To prevent several units picking up only one line at once, you do not know the extension number, press zero (0), zero (0)." Please leave your party's extension. Day Greeting is in use, the call will be placed on hold. Turn Auto Attendant On/Off Press the ATTENDANT button to switch...
User Guide - Page 45

...up or down to DAY GREETING, or NIGHT GREET- ING, or AUXILIARY GREETING. 7. Auto Attendant Operation Auxiliary Greeting is "Please enter your party's extension." Press the MENU button while in... the phone in standby mode. 2. NOTE: When recording your own greeting. Playback and Erasing Auto Attendant Greetings 1. Use the VOL (+ or -) buttons to scroll up or down to AUTO ATTENDANT 3....
User Guide - Page 46

... at the beginning or the end of the Caller ID memory log. It is turned off or in use . Using Multiple Auto Attendants An Auto Attendant is empty. programming the phone, or - To stop playback, press EXIT. UNKNOWN CALLER The incoming call , or - Auto Attendant Operation 9. using any of a message or the unit: 00 TOTAL CALLS The Caller...
User Guide - Page 47

... by the other party. • Make sure the handset or headset cord is inserted properly and securely. • Make sure the MUTE feature is not turned on the display will illuminate. The H5401 is packaged with the handset. You cannot be your phone to a cordless feature with cordless handset) is not supported. In...
User Guide - Page 52

... a Name or Number Stored in Phone Book (Directory) Memory 37 Editing a Name or Number Stored in the Inter- Index A Accessing the Answering System from Another Location 42 Accessory Information 49 Answering an Intercom Call 32 Answering Calls 28 Answering System 13, 40 Auto Attendant 44 Auto Attendant 14 Auto Attendant Pickup Delay 24 Auto Attendant Sequence for Callers 44...
User Guide - Page 53

... CID Record to the Intercom/Memory Log or to Phone Book Memory 34 Warranty Assistance 49 Set Day Time for Auto Attendant 24 Set Night Time for Auto Attendant 25 Set Night Time ON / OFF 25 Set Valid... Operation 43 Transferring a Call to Another Station 30 Troubleshooting Guide47 Turn Auto Attendant On/Off 44 Turning the Answering System On/Off 40 Two-Way Recording 41 U Using Multiple...

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