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RCA 25425RE1 Support Question

RCA 25425RE1 Support Question

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Question posted by janet12984 on September 7th, 2012

How Do I Unstick The Model 25425re1-a Auto Attendant?

When people call my phone numbers they are getting the auto attendant.  I have never used the feature because I could not figure out how to set up my phone extensions.  I have 3 phones, none of the attendant buttons are pushed.

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Related RCA 25425RE1 Manual Pages

User Guide - Page 5

... the Phone 10 Data Port 12 System Verification 13 Other System Phones 13 Answering System 13 Auto Attendant 14 ...Auto Attendant 24 Auto Attendant Pickup Delay 24 Set Day Time for Auto Attendant 24 Set Night Time for Auto Attendant 25 Set Night Time ON / OFF 25 Set Weekend Greeting 26 Set... 29 Flash 29 Redial 29 Reviewing the Redial Numbers 30 Transferring a Call to Another Station 30 ...
User Guide - Page 6

... System 42 Toll Saver Operation 43 Auto Attendant 44 Turn Auto Attendant On/Off 44 Auto Attendant Sequence for Callers 44 Recording Auto Attendant Greetings 44 Playback and Erasing Auto Attendant Greetings 45 Using Multiple Auto Attendants 46 Display Messages 46 Operation By Battery 47 Operation without Power 47 Cordless Phone Option 47 Troubleshooting Guide 47 General Product...
User Guide - Page 7

... also features an Auto Attendant function, which will pick up to 16 station users. Your Four-Line Speakerphone is designed to receive calls on the phone.  Connections & Setup Introduction CAUTION: When using telephone equipment, there are on up to four incoming telephone lines and to serve up and redirect incoming calls to other extensions in the...
User Guide - Page 8

... cords AC power adaptor Telephone Jack Requirements To use this phone, you don't have either modular jack, call from the network. • Use caution when installing or modifying telephone lines. • Temporarily disconnect any equipment connected to the same line. Connecting phones other 25423, 25424, 25425, 25413, 25414, 25415, 25403 and 25404 models are compatible for...
User Guide - Page 12

... machine, for example, and then set your own Phone ID, or change the data port switch to line 2 or line 3, and give the person on the back of the coiled handset cord to receive faxes on the phone number for these features to reach your phone ID, follow the steps in the Phone ID section. Data Port This...
User Guide - Page 13

... and 25404 models are fully compatible. OR 1. If the phone ID is connected to have a phone ID. intercom, page, etc.), Line 1 must be connected to the LINE 1 + 2 jack, and the phone must be ... press the VOL (+ or -) button to all indicate line 1 is being used, the connection is cancelled. If they all phones on the answering system by pressing an Intercom/Memo Log button (1-16). Press...
User Guide - Page 14

... last button press. Press the SEL/SAVE button to the current setting. 2. The phone rings according to save. Speakerphone, Handset, and Headset Volume While the phone is set independently with the VOL (+ or -) buttons. Use the VOL (+ or -) buttons to scroll up or down to Auto Attendant section. The default is English. 4. NOTE: To turn the ringer...
User Guide - Page 16

... SEL/SAVE button. 4. Press the SEL/SAVE button to delay the Central Office ring. 1. If your system has a phone with the auto attendant ON, we suggest that you manually select a phone ID that belongs to SET PHONE OPTIONS. 3. Press the SEL/SAVE button. 4. Use the VOL (+ or -) buttons to scroll up or down to 2 rings. NOTE: The...
User Guide - Page 24

... scroll up by the Auto Attendant. 1. After you have finished programming this feature, press the ATTENDANT button on the phone ID number. Set Day Time for Auto Attendant The Auto-Attendant Day outgoing message will be played during the Day Time you do not know the extension number, press zero (0), zero (0)." 1. Use the VOL (+ or -) buttons to AUTO ATTENDANT. 3. The default is activated...
User Guide - Page 25

... or down to AUTO ATTENDANT. 3. The default is : "Hello, please enter your party's extension. Use the VOL (+ or -) buttons to scroll up or down to select the hour. Set Night Time ON / OFF If this feature is set accordingly with the selected hour. 7. If you designate as Night Time, the Auto Attendant Night Greeting will be set to select the...
User Guide - Page 26

... separate telephone lines, each having its own phone number. Use the VOL (+ or -) buttons to scroll up or down to share multiple lines. Press the SEL/SAVE button. 6. Set Valid ID When auto attendant is generally applicable to choose ON or OFF. Press the SEL/SAVE button to any listed extension number. 1. Press the MENU button while in...
User Guide - Page 29

...Redial 1. NOTE: If Intercom Auto Answer is turned ON, the unit automatically answers the intercom call , the status indicators function as normal but the phone will be picked up the ... 1 hour intervals up the handset. Basic Operation Do Not Disturb This feature is set at any station using this procedure. Flash Use the FLASH button to disable (silence) an incoming ring signal, intercom ...
User Guide - Page 31

...not compatible with , and the other phone which you to both parties: Hang...number of 2 lines. If you want to conference with. 4. Basic Operation Privacy While in use the privacy feature...models can still access the line. While on . 2. Speak to have a conference call on hold . 3. To disconnect both parties. Conference Calls This feature allows you want and dial the telephone number...
User Guide - Page 36

... Phone Book and each of the number pad on your telephone to enter the telephone number you want to store. NOTE: If you make a mistake, use the...Phone Book memory, OR Press a INTERCOM/MEMORY LOG button (1-16) to save the record in each INTERCOM/MEMORY LOG stores up to 21 characters). ENTER NUMBER is displayed. 2. Press SEL/SAVE. Memory Call Waiting Caller ID This feature...
User Guide - Page 44

...during the time you set as an AutoAttendant will be redirected. A phone designated as day time. Auto Attendant Sequence for Callers When Auto-Attendant is "Hello, please enter your party's extension. If Auto-Attendant unit is available to 16 Auto-Attendants in the system. a) the Greeting Only OGA "Sorry, no one Auto-Attendant within your name and phone number after hearing the...
User Guide - Page 45

... to record the your own Auxilary Greeting you do not know the extension number, press zero (0), zero (0)." Press the SEL/SAVE button. 4. Press the SEL/SAVE button. 6. Press the SEL/SAVE button. 8. Playback and Erasing Auto Attendant Greetings 1. ING, or AUXILIARY GREETING. 7. Use the VOL (+ or -) buttons to scroll up or down to PLAYBACK GREETING...
User Guide - Page 46

... caller is registered as Auto Attendant for that number was not available. To...extension. Battery power level is : - Press DELETE again to yours. using any of a message or the unit: 00 TOTAL CALLS The Caller ID memory log is withheld. when a message is preferable to set one or more additional phones to make or answer a call , or - Using Multiple Auto Attendants An Auto Attendant...
User Guide - Page 47

...use the handset to manually make a call on line 1 only, 2) answer a call function and cordless handset. Make sure the line cords are connected to a cordless feature...phone to the phone and the wall jack. in the second phone, the problem might be heard by the other party. • Make sure the handset or headset cord is inserted properly and securely. • Make sure the MUTE feature...
User Guide - Page 52

... Auto Attendant 14 Auto Attendant Pickup Delay 24 Auto Attendant Sequence for Callers 44 B Base Layout 9 Basic Operation 26 C Call Alert Tone 18 Call Screening 22 Call Waiting Caller ID 36 Caller ID 34 Chain Dialing 39 Clear All Memories 39 Conference Calls 31 Connecting with the Speakerphone 27 Manually Setting the Time and Date 20 Memo...
User Guide - Page 53

... a CID Record to the Intercom/Memory Log or to Phone Book Memory 34 Warranty Assistance 49 Set Day Time for Auto Attendant 24 Set Night Time for Auto Attendant 25 Set Night Time ON / OFF 25 Set Valid ID 26 Set Weekend Greeting 26 Speakerphone, Handset, and Headset Volume 14 Storing a Number and Name in Memory 36 Storing a Pause in Memory...

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