Oki C5500n Support Question
Oki C5500n Support Question
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Question posted by dbpa86 on May 13th, 2014
Okidata Duplex Units
What are the signs that the duplex unit is going bad?
Current Answers
Answer #1: Posted by suppoer on May 15th, 2014 4:13 AM
suppoer
Member since:
May 15th, 2014 Points: 5,510
Member since:
May 15th, 2014 Points: 5,510
Hello. I am an Oki Data helpdesk technician from Oki Data America's.
If the media that is within the printers specification jams in the duplex unit when you attempt to print sided, however if you do not duplex it prints fine. This probem most likely would be a problem with the duplex unit.
If you need further assistance or have any questions, please contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected]
Related Oki C5500n Manual Pages
Handy Reference Guide de r觩rence pratique Gu쟠de referenc쟠r௩da Guia de refer魣ia r&# - Page 25
... Cartridge. Push the lock lever toward the back of the display to STOP, the ATTENTION light will go. What to Do Remove the toner cartridge and replace it will blink and you have a genuine OKI... dealer.
XXX TONER SENSOR ERROR
Appears on -line User's Guide. If this message appears, the printer stops after every 20 pages.
Note
If you must open and close the top cover. TONER NOT...
C5500n Safety, Warranty and Regulatory Information - Informations de s袵rit窠de garantie et de r覬ementatio - Page 4
...a particular installation. Note: It is Year 2000 Compliant. Product Identification Product Name: LED Page Printer C5500n Model No.: N31171A
2. Year 2000 Compliance
This product is the responsibility of the FCC rules.... processes date and time data between the equipment and the
receiver. • Plug the unit into an outlet on the harmonization of the laws of the following two conditions: (1) ...
Guide: User's, C5500n (American English) - Page 3
... 2 Regulatory Information 2
Notes, Cautions, etc 6 Introduction 7
Features 7 Options 7 Parts of the Printer 8 Front 8 Rear 9 Paper (Print Media 10 General Information 10 Paper Weights 11 Paper, US Bond... 38 Face Up (Rear Exit 38 Duplex Unit 40 Loading Paper 41 Trays 1 and 2 41 Multi-Purpose (MP) Tray 45 Consumables 48 Life Expectancy 48
C5500n User's Guide Contents • 3
Guide: User's, C5500n (American English) - Page 4
... 100 RAM Memory 100 Duplex Unit 101 Second Paper Tray 102 Specifications 103 Troubleshooting 105 General Information 105 Display Panel Messages 106 Paper Jams 110 Print Quality Problems 132 USB Problems 136 Application error 138 General Protection Fault 138 Paper Size Change Request 139 Printer does not go online 139 Printer makes a strange noise 139...
Guide: User's, C5500n (American English) - Page 7
paper
C5500n User's Guide Introduction • 7 Introduction
Your new printer is designed with advanced features to 24 pages per minute in black and white. • 600 x 1200... print media.
Options
• Additional Memory: see page 100 64 MB or 256 MB
• Duplex Unit: see page 101 for automatic two-sided printing
• Second Paper Tray: see page 102. capacity 530 sheets 20-lb.
Guide: User's, C5500n (American English) - Page 9
... used for Power Cord 3. This avoids bending the print media around curves in the paper path and makes paper feeding more reliable. C5500n User's Guide Parts of the printer and is essentially straight. Optional Duplex Unit 6. Rear Stacker (face up)
Capacity 100 sheets When the rear paper stacker is folded down, paper exits the...
Guide: User's, C5500n (American English) - Page 40
C5500n User's Guide Duplex Unit • 40
Duplex Unit
General Information
The Duplex Unit enables your printer to print on page 195. See "Duplex Printing" on both sides of the page.
Guide: User's, C5500n (American English) - Page 46
... up and the top edge into the printer. 2. Adjust the guides (1) to the size media being used. c53_39_mptrayload.jpg
Letterhead: Single-sided printing load with pre-printed side down on the loading platform.
Press down and top edge away from the printer. (Optional duplex unit must be installed.) C5500n User's Guide Multi-Purpose (MP) Tray...
Guide: User's, C5500n (American English) - Page 100
C5500n User's Guide Options • 100 RAM Memory
Oki 70042801, 70042901
c53_82_ram.jpg
The basic printer comes equipped with an additional memory board containing • 64...with 64 MB of main memory. Options
The following options are available for your printer: • Additional RAM memory (see below) • Duplex Unit (see page 101) • Second Paper Tray (see page 102)
Instructions ...
Guide: User's, C5500n (American English) - Page 101
C5500n User's Guide Options • 101 See "Duplex Printing" on both sides of the page. Duplex Unit
Oki 43347501
The Duplex Unit enables your printer to print on page 195.
Guide: User's, C5500n (American English) - Page 107
... cover or the front cover is Close the duplex open . Message
CHECK FUSER 320: FUSER MISSING
Meaning
What to be sure that the fuser unit is not installed in the printer and that the lock levers are firmly closed.
C5500n User's Guide Display Panel Messages • 107 printer. Tray 1 is not
Make sure the tray...
Guide: User's, C5500n (American English) - Page 108
...) tray. See page 117 and page 130
OPEN TOP COVER nnn: PAPER JAM
Paper jam.
C5500n User's Guide Display Panel Messages • 108 LOAD mmm/ppp AND PRESS ONLINE SWITCH nnn:...DUPLEX COVER nnn: PAPER JAM
Paper has jammed entering or exiting the duplexer. Clear the jam.
Clear the jam. Make sure you have a replacement unit on . See page 112 and page 114.
Shut the printer ...
Guide: User's, C5500n (American English) - Page 116
6.
C5500n User's Guide Paper Jams • 116 Push the duplexer back into the printer. c53_96_jam371a.jpg
7. Turn on the printer.
Guide: User's, C5500n (American English) - Page 137
... settings, enable the USB interface (USB MENU → USB → ENABLE). Printer interface cable is not selected in the printer driver.
Printer driver output Set correct output port to default printer. Printer is disconnected. printer driver from the CD supplied with your
printer. C5500n User's Guide USB Problems • 137 Cannot print
• PRNUSBx write error is switched...
Guide: User's, C5500n (American English) - Page 157
...using booklet printing. Not available on 11 x 17 inch
paper
Most applications allow the printer properties to four (4) pages per sheet [two (2) pages per side]. The right.... Driver settings override printer menu settings. Booklet Printing Restrictions
NOTES
Both the duplex unit and additional memory must be accessed from within the document print dialog box.
C5500n User's Guide Booklets ...
Guide: User's, C5500n (American English) - Page 158
...; installed • enabled in the drop-down list, select Booklets. In the Print dialog box, select your printer. 4. Windows 2000: go to print. 2. Windows
NOTES
Before booklet printing can be carried out, both the duplex unit and additional memory must be accessed from within the document print dialog box. Not available on 11 x 17...
Guide: User's, C5500n (American English) - Page 195
... box. Paper Types
Paper only Cannot duplex
labels envelopes transparencies
C5500n User's Guide Duplex Printing • 195 Driver settings override printer menu settings.
• Paper must be installed and enabled in the driver before using duplex printing.
Duplex Printing
(Printing on Both Sides of the Paper) General Information
NOTE
The duplex unit must be loaded print side up...
Guide: User's, C5500n (American English) - Page 247
....bmp
The Direct Network Printing Utility (LPR) Status Box displays the following information: • Printers
C5500n User's Guide Direct Network Printing Utility (LPR) • 247
Your network administrator will first ...load it from the Menu Installer located the CD. Place the CD supplied with your printer. Browse to accept the terms in the license agreement. 3. The Direct Network Printing...
Guide: User's, C5500n (American English) - Page 250
C5500n User's Guide Network Setup Utility • 250
The Network User's Guide is found on the CD shipped with your printer on a network. Network Setup Utility
General Information
This utility provides an easy way to use this utility. Additional Information
See the online Network User's Guide ...
Installation Instructions for Duplex Unit, P/N 43347501 - Page 1
... Blvd., Mt. Insert the duplexer through the
hinged door in the Printer Menu
4. Press ON-LINE to be sure it does.
1. de C.V., Mariano Escobedo No. 748 - 8 Piso, Col Anzures, e. Press ENTER twice. Press + until it is firmly seated in the printer.
5. Installation Instructions
Duplex Unit, Oki® P/N 43347501
for C5500n and C6100n printers
English 1 Français...
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