Oki B4600 Support Question

Find answers below for this question about Oki B4600.
Need a Oki B4600 manual? We have 11 online manuals for this item!

Oki Overview Questions Manuals Reviews Videos Research

Question posted by Joerwillow on May 4th, 2014

How To Open Paper Jam B4600

The person who posted this question about this Oki product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by suppoer on May 15th, 2014 4:19 AM

This answer was accepted by the poster of the original question.

suppoer

Member since:
May 15th, 2014

Points: 5,510

1,100
points

Hello. I am an Oki Data helpdesk technician from Oki Data America's.

Are you receiving a 391 paper jam message?

When you are getting 391 Paper Jams it means that the printer is having a problem pulling paper from Tray 1. This could be a printer problem, but it also could be due to the media you are using. If it is too heavy for that tray the printer might be having a problem. Excess paper dust and some preprinted paper also can be a problem - they cause the input rollers to get dirty. I would recommend cleaning the rollers with a damp cloth and see if that makes a difference.

I would also recommend cleaning the separator pad (rectangular piece of rubber on the springy part of the paper tray) with a slightly damp cloth or take and eraser and rub over the gray piece on the tray and see if that helps.

If you need further assistance or have any questions, please contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected]

Related Oki B4600 Manual Pages

B4400 4500 4550 4600 User Guide (English) - Page 3

... Unpacking 13 Prepare the Image Drum 14 Installing the Toner Cartridge 15 Installing paper 16 Installing Optional Accessories 18 Second Paper Feeder 18 Multi-purpose Feeder 21 Operator panels 24 B4400 24 B4400 Status Monitor 26 B4500, B4550, B4600 32 Using the Printer Menu 33 Menu functions 33 Printing menu settings 45 Changing the...

B4400 4500 4550 4600 User Guide (English) - Page 4

... down printing 68 Automatic feed sequence 68 Printing envelopes 69 Heavyweight paper or cardstock 69 Paper feed, size and media setting 69 B4500, B4550, B4600 70 Interfaces 74 Printer Drivers 75 Windows operating systems 75 Macintosh 76 Operation 77 Printer settings in Windows 77 Printer settings in Macintosh 88 Consumables and maintenance 89 Consumable order details...

B4400 4500 4550 4600 User Guide (English) - Page 5

... Cleaning the LED array 93 Troubleshooting 94 Status and error messages 94 Paper Jams 94 Input jam 95 Feed jam or exit jam 95 Print quality problems 96 Software problems 97 Hardware problems 98 Installing options 100 Specifications 101 General 101 Overall dimensions 102 Paper and tray information 102 Service and support 105 B4400/4500/4550...

B4400 4500 4550 4600 User Guide (English) - Page 10

... drum 12. Manual feed tray (single sheet) (shown in the representations below. 1. LED array 11. Top paper exit bin extension 5. The important components are described in the next chapter, the B4400, B4500, B4550 and B4600 printers look similar from the Operator panels, which are identified in closed position) B4400/4500/4550/4600 User...

B4400 4500 4550 4600 User Guide (English) - Page 25

.... blink X Toner low/Drum near end of life. rapid blink X Turn the printer off and on -line (ready). • Resuming printing after a paper error, paper jam, print overrun, page overflow, or receiving buffer overflow. Printer is on - slow blink x Paper Jam. Off Line. again. Flash 1 - the printer is warming up/ processing/ printing. Ready LED (green) • Indicator on...

B4400 4500 4550 4600 User Guide (English) - Page 31

...to the settings entered in the following information about the B4500, B4550 and B4600 printers. The Printer Menu displays. 3. Click OK. Click Information Menu. 4. Printing menu ... seconds, but less than five seconds. 3. From the Status Monitor 1. Select the Printer Setup tab. 2. Click the Open Configuration button. Click Print Menu Map. 5. The default Alert view setting ensures that...

B4400 4500 4550 4600 User Guide (English) - Page 36

...pressed. When STOP is selected, the printer goes offline until ONLINE is displayed. CONTINUE*, STOP Sets whether to wait for setting paper in the manual printing. SYSTEM CONFIGURATION MENU... Item Value Remarks POWER SAVE DELAY TIME EMULATION CLEARABLE WARNING AUTO CONTINUE MANUAL TIMEOUT WAIT TIMEOUT LOW TONER JAM ...

B4400 4500 4550 4600 User Guide (English) - Page 46

... the on the Software Installation CD. Models B4500, B4550, B4600 Change the Printer Display and Menu Language using the Printer Display Language Utility on -line Status Monitor. 2. Click the Open Configuration button. 4. Click the Printer Setup Tab. 3. Double-click the System Configuration Menu. 5. Click Printer>Reload Settings. When the operator panel displays DL MSG Success, turn...

B4400 4500 4550 4600 User Guide (English) - Page 57

... bidirectional parallel interface. Interface is disconnected. 4. Use a IEEEstd1284-1994 compliant bidirectional parallel interface cable. B4500/B4550/B4600: Set Centronics to DISABLE. On the Printer Setup Tab, click the Open Configuration button. Select File>Server Properties in the Printer (and FAX) folder. 6. A parallel cable is set to ENABLE on page 40. Click Parallel Menu...

B4400 4500 4550 4600 User Guide (English) - Page 66

... 200°C (390°F) for 0.1 sec. B4400/4500/4550/4600 User's Guide 66 Paper recommendations For guidance on both sides and putting paper through the printer twice. • Avoid using damaged or curled envelopes. If in the "Specifications" chapter. Paper and envelope types We recommends the following guidelines when selecting transparencies and adhesive labels...

B4400 4500 4550 4600 User Guide (English) - Page 67

... for use in color laser printers and photocopiers • Labels should cover entire carrier sheet. • Carrier sheet or adhesive must not be exposed to help prevent paper jams. 1. NOTE: If you are installing legal size paper, open out the paper tray extender located at the rear of the paper tray. Remove the paper tray from the tray...

B4400 4500 4550 4600 User Guide (English) - Page 68

... not pull out the first (upper) tray as this way, if a tray runs out of the printer). Paper jams may occur if this path, regardless of 20 lb. Adjust the paper guides (1). Replace the tray in the printer. Face up for heavyweight stocks to ensure that these trays are using by gripping the lugs (3), tilting...

B4400 4500 4550 4600 User Guide (English) - Page 70

... the transparency. 3. Start the Status Monitor. 4. Click on [Printer Setup] tab - [Printer Menu] button - [Paper] tab. Open the manual feed on the [Apply] button, [Close] button then [OK] button to set the printer for transparencies. Click on the printer and place the transparency face up between the paper guides. 2. B4400 The print quality for different types of...

B4400 4500 4550 4600 User Guide (English) - Page 72

... the setting values of media weight and type. When using the Operator Panel (B4500, B4550, B4600). Press the Online button to return the printer to the selected paper size. 5. Press either Item (+) or (-) button repeatedly until the required paper size is displayed, then press the Select button. 3. A plus (+) appears next to offline status. 2. Press...

B4400 4500 4550 4600 User Guide (English) - Page 77

... particular application program is running. PCL emulation The tabs available are the same. When you click Properties, a new window opens which contains a short list of the printer on the B4400, B4500, B4550 and B4600 printer models. In the Windows environment, PCL emulation is a Properties button. The operator panel controlled menus and Status Monitor controlled...

B4400 4500 4550 4600 User Guide (English) - Page 81

...) or landscape rotated by 180 degrees. 2. B4400/4500/4550/4600 User's Guide 81 Set the number of the document. 3. PS emulation For B4500, B4550 and B4600 printers with the PostScript 3 option installed. The tabs available are the Layout Tab, the Paper/Quality Tab and the Job Options Tab.

B4400 4500 4550 4600 User Guide (English) - Page 89

... use genuine OKI consumables. After Toner Low displays, the printer will resume after a new toner cartridge has been installed. B4500, B4550, B4600 When the toner is running low, TONER LOW is cancelled... is a very fine dry powder contained in this printer is low. Consumables and maintenance This section deals with the replacement of paper handy so that you clean the LED array at the...

B4400 4500 4550 4600 User Guide (English) - Page 92

... insert a sheet of letter size plain paper between the paper guides. 3. The printer grips the paper and prints a cleaning page. 7. The printer grips the paper and prints a cleaning page. 10. Open the manual feed tray and insert a sheet of letter size plain paper between the paper guides, then click the [OK] button. 9. B4500, B4550, B4600 1. Press the Menu button repeatedly...

B4400 4500 4550 4600 User Guide (English) - Page 94

... Monitor, error messages being accompanied by the appropriate flashing of the Error indicator. B4400/4500/4550/4600 User's Guide 94 B4500, B4550, B4600 The LCD on the paper path through the printer. A typical message indicates a paper jam and identifies the tray to check. paper has failed to leave the selected feed tray and enter the internal...

B4400 4500 4550 4600 User Guide (English) - Page 95

... printer but has failed to open the top cover for access. • EXIT JAM - Input jam 1. Feed jam or exit jam 1. Open the top cover. Always hold the image drum unit by the ends or from the top. Carefully lift out the image drum, complete with toner cartridge, ensuring that it . WARNING! • FEED JAM - A typical message indicates a paper jam...