Oki C9300 Support Question
Oki C9300 Support Question
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Question posted by RonSpencer on October 3rd, 2015
381 Paper Jam
Why does my paper jam up like an accordion in the fuser unit on my OKI C9300 ? Is the Fuser unit Serviceable or does it just have to be replaced? Thank you
Current Answers
Answer #1: Posted by TommyKervz on October 3rd, 2015 2:45 PM
TommyKervz
Member since:
January 10th, 2013 Points: 17,776,813
Member since:
January 10th, 2013 Points: 17,776,813
Related Oki C9300 Manual Pages
C9300 & C9500 Handy Reference Guide - Page 3
Clearing Paper Jams 35 Jam #380 35 Jam #381 36 Jam #382 37 Jam #390 39 Jam #391 39 Duplex Paper Jams 40
Changing Toner Cartridges 44 Error Messages 47 Service and Support 51
ii
C9300 & C9500 Handy Reference Guide - Page 39
Clearing Paper Jams (cont.)
Jam #381
Caution!
2
3
4
To avoid damage to the drums:
OPEN UPPER COVER 381:PAPER JAM
• Be sure to set the drum on a flat surface
• Do not touch the shiny green
area on the bottom of the
1
drum.
5
36
C9300/C9500 User's Guide: Windows - Page 38
C9300/C9500 Setting up • 38 Labels • For recommended labels see page 417.
• ...sealing flaps. • Don't use in color laser printers and
photocopiers. • Labels should be exposed to any part of the
printer. Envelopes
• Use only recommended envelopes (OKI 52206301 and 52206302): see your "C9300/C9500 Handy
Reference Guide" or check http://my.okidata.com...
C9300/C9500 User's Guide: Windows - Page 48
.... Recycled; Rough
Auto; Ultra Heavy
inches; For these dimensions to work , the MP tray paper size must be set to custom.
C9300/C9500 Setting up • 48 Item
MP TRAY PAPER SIZE
MP TRAY MEDIA TYPE
MP TRAY MEDIAWEIGHT UNIT OF MEASURE X DIMENSION (INCH) Y DIMENSION (INCH)
Media Menu (continued) The default settings are bold...
C9300/C9500 User's Guide: Windows - Page 77
...printer drivers • Installing network software.You can also go to http:// my.okidata.com to Windows 98) or Macintosh. For network cable connection. See your printer....
For connection to a PC running Windows 98 or above . • The operation of a printer...8226; When connecting multiple printers of the same type, ...the latest information on each printer..
For direct connection to...
C9300/C9500 User's Guide: Windows - Page 140
... to be a combination of using Overlays: Suppose that you have created and stored three files in the printer using the printer driver. 2. C9300/C9500 Operation • 140 The Overlay feature allows these files to the printer. Create the document that you wish to use for pre-printed stationery. The result is stored in various...
C9300/C9500 User's Guide: Windows - Page 212
... depending on others), and printed whenever required. The Overlay feature allows these files to the printer. Use the Storage Device Manager utility to convert this PRN file (print file) to a...is similar to the Watermark feature, but with the ability to use for pre-printed stationery. C9300/C9500 Operation • 212 PRINTING OVERLAYS
What are Overlays? a letterhead) and generate a PRN...
C9300/C9500 User's Guide: Windows - Page 273
...various combinations, depending on others), and printed whenever required. C9300/C9500 Operation • 273 The result is stored in the printer's flash memory or on the hard disk (supplied on ...with the ability to use for pre-printed stationery. The Overlay feature allows these files to the printer. a letterhead) and generate a PRN file (print file) using the Storage Device Manager: &#...
C9300/C9500 User's Guide: Windows - Page 341
... on others), and printed whenever required. To create overlays: 1. C9300/C9500 Operation • 341 The result is stored in the printer using the Storage Device Manager: • the company logo. &#...print file) using Overlays: Suppose that you have created and stored three files in the printer's flash memory or on the hard disk (supplied on some models, optional on your application...
C9300/C9500 User's Guide: Windows - Page 375
b.
Put all four image drums back into the printer. d. Open the right side cover and remove any jammed paper from the transfer belt and top paper exit.
C9300/C9500 Troubleshooting • 375
Carefully remove any jammed paper, then close the right side cover. c.
C9300/C9500 User's Guide: Windows - Page 388
...
Possible cause
LED is low.
C9300/C9500 Troubleshooting • 388 Open the printer driver and set black formation to light. Change toner cartridge.
• If the lines or spots occur at intervals of
approximately 44 - 94 mm, the image drum (green tube) is damaged. Change the fuser unit. Use recommended paper. Longitudinal black stripes
Possible...
C9300/C9500 User's Guide: Windows - Page 398
... making sure the hard disk moves forward and fully engages with the socket.
5. The printer will automatically configure to engage with the two screws. 6. Press the ITEM button to ...button. 2. C9300/C9500 Accessories • 398 Print a MenuMap (see "Printing the MenuMap" on the printer. 7. Gently push down the printer. If it with the socket on the control board.
4. Replace the main ...
C9300/C9500 User's Guide: Windows - Page 460
...OKI printers, provides job accounting features that allow you to the set . Main Features Managing print upper limits • You can set print enabled/disabled or color print enabled/disabled
for each printer user or each printer...for each
printer user and each printer. • You can set an account for each printer,
allowing printing only within the limits set interval time. C9300/C9500 ...
C9300/C9500 User's Guide: Windows - Page 491
...paper trays...........403 Duplex unit 400 High capacity feeder 406 Internal hard disk 397 Overlays Windows 2000 212 Windows Me/98/95 273 Windows NT 341 Windows XP 140
P
Paper Feed 34 Manual feed 28 Sizes 35 Types 37
Paper jams...Print Menu 44 Printer Changing display language.....32 Components 16 Control panel 30 Location 15 Menu settings 33 Unpacking 13 Printer drivers Windows 2000...
C9300/C9500 User's Guide: Macintosh - Page 36
...OKI 52206301 and 52206302).
• Envelopes should be stored flat and away from moisture, direct sunlight and heat sources.
• Don't use envelopes with windows or metal clasps. • Don't use envelopes with self sealing flaps. • Don't use in color laser printers... to any part of the
printer.
Labels
• For recommended labels see your "C9300/C9500 Handy Reference Guide" or...
C9300/C9500 User's Guide: Macintosh - Page 46
... Com10 envelope LEF; C5 Envelope LEF; Labels;
B4; Item
MP TRAY PAPER SIZE
MP TRAY MEDIA TYPE
MP TRAY MEDIAWEIGHT UNIT OF MEASURE X DIMENSION (INCH) Y DIMENSION (INCH)
Media Menu (continued...; Letter Short Edge; Sets the units of measurement for the multipurpose (MP) paper tray. C4 Envelope LEF
Plain; Medium Heavy; Ultra Heavy
inches; C9300/C9500 Setting up • 44 Custom...
C9300/C9500 User's Guide: Macintosh - Page 75
.... • When connecting multiple printers of the same type, they ...4. NOTE
Administrator's authority is standard on all "n" models, optional on each printer.. USB -
This port requires a cable conforming to see/download a copy ...printer drivers • Installing network software.You can also go to http:// my.okidata.com to USB version 1.1
or above. • The operation of a printer ...
C9300/C9500 User's Guide: Macintosh - Page 111
.... collate from the software application or collate from the printer driver. The following instructions explain how to save and close the printer dialog box. To access, first select your desired OKI printer.
Mac OS 8.6-9.2.2 Operation • 109 The optional duplex unit must be loaded into the paper tray with or without a hard disk drive installed. The...
C9300/C9500 User's Guide: Macintosh - Page 188
d. Put all four image drums back into the printer.
C9300/C9500 Troubleshooting • 186 Carefully remove any jammed paper, then close the right side cover.
b.
Open the right side cover and remove any jammed paper from the transfer belt and top paper exit. c.
C9300/C9500 User's Guide: Macintosh - Page 199
... image drum cartridge. Change the fuser unit. If this does not work , replace the image drum.
Use recommended paper. Change toner cartridge.
If dirty, wipe the image drum gently with lens cleaner or soft tissue. Remove the image drum from the printer and store it in a dark place for several hours. Paper is low. Toner is...
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