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Motorola TX500 Support Question

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Question posted by bigsonparker on May 9th, 2013

Will Not Pair With Verizon Cell/ / Lg

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Current Answers

Answer #1: Posted by motohelper on June 17th, 2013 3:34 PM

This answer was accepted by the poster of the original question.

motohelper

Member since:
June 11th, 2013

Points: 451,600

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Hi,

What happened when you try to pair them? Will the TX500 still go into pairing mode (Turn on your speakerphone.The status light becomes steady blue to indicate the speakerphone is in discoverable mode and you hear “ready to pair”.)? If yes, have you tried to delete the connection from your LG, power off both device for couple of seconds then power back on and try to pair again? You may also try to reset the TX500 back to it's factory settings then try pairing it again with your phone.

Reset
Caution: This action erases all pairing information
stored in your speakerphone.
With your speakerphone turned on, press and hold Call
, Volume Up , and Volume Down buttons
until the mute and status lights begin flashing.
1 Press and hold Call , Volume Down , and
Mute buttons until the lights turn off.
2 Slide Power switch to OFF then ON to restart your
speakerphone.

Page 11 of the user's manual https://motorola-global-portal.custhelp.com/ci/fattach/get/593426/1361471456/redirect/1/filename/TX500_EN-ES-FR_QSG_68014750001A.pdf.

Another thing that you can try is to pair it with a different phone to further isolate the issue.

Hope this helps.

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TX500 - Quick Start Guide - Page 3

... important Safety, Regulatory & Legal information at the back of this handy guide, and in a sleek design. The speakerphone is to use. Congratulations 1 Congratulations The MOTOROLA TX500 car speakerphone delivers handsfree conversation in a matter of minutes we'll show you just how easy your speakerphone into this guide. So go on, check...

TX500 - Quick Start Guide - Page 7

... the speakerphone is in English. The status light becomes steady blue to your speakerphone. Pair & connect connect and go Note: The voice prompts are only in discoverable mode and... speakerphone and phone will connect automatically. For daily use, make sure your speakerphone is on page 4). Pair & connect with your speakerphone. 2 Turn on the Bluetooth feature on your phone. 3 Turn on ...

TX500 - Quick Start Guide - Page 8

To connect both phones, turn them on and then turn your speakerphone off and on your speakerphone. When your speakerphone successfully pairs with your speakerphone. 2 Turn your speakerphone off. 3 Turn on the Bluetooth feature on your phone. 4 Turn on . When you hear "phone 1 connected", and "phone 2 connected", ...

TX500 - Quick Start Guide - Page 11

... pulse on a call slow blue flash in standby (not on a call-connected to one phone) slow purple flash in standby (not on steady blue in pairing/connect mode rapid blue/purple flashes connected to two phones) Status light 9 three blue flashes powering on a call-connected to your speakerphone is... Status light...

TX500 - Quick Start Guide - Page 13

... , Volume Down , and Mute buttons until the lights turn off ". Note: The voice prompts are only in your speakerphone. Reset Caution: This action erases all pairing information stored in English.

TX500 - Quick Start Guide - Page 14

... light is turned on only temporarily, you may need to pair". The speakerphone resets and you hear "ready to restart the Bluetooth feature and pair your phone is steady in blue, first turn off the... on and the Bluetooth feature is not steady in blue when your phone and speakerphone again (see "Pair & connect" on . The status light becomes steady in blue and you hear "ready to factory ...

TX500 - Quick Start Guide - Page 22

... otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third-party software provider, except for the normal, non-exclusive, royalty-free license to any manner to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in Motorola products may return unwanted mobile devices and...

TX500 - Quick Start Guide - Page 23

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TX500 - Quick Start Guide - Page 25

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TX500 - Quick Start Guide - Page 28

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