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Motorola SB6121 Support Question

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Question posted by enriyuk on December 12th, 2013

What's The Ip Address For A Motorola Sb6121

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Related Motorola SB6121 Manual Pages

Installation Guide - Page 3

... Installing the Modem Connecting the SB6121...6 Using the Energy Conservation Switch 7 Wall Mounting the Modem ...7 Wall Mounting Template...8 Connecting to the Internet Checking for an Internet Connection 10 Configuring TCP/IP for Windows 7 10 Configuring TCP/IP for Windows Vista 11 Configuring TCP/IP for Windows XP 11 Verifying the IP Address for Windows 7 12 Verifying the IP Address for...
Installation Guide - Page 4

...blades exposed. • Place this device on a stable surface. • Avoid damaging the cable modem with static by touching the coaxial cable when it is included with the device. • Comply... and/or in the area. They may be walked on the device's marking label. SB6121 Cable Modem • Installation Guide iv Uncontrolled Document If you are attached to the earth-grounded coaxial...
Installation Guide - Page 5

... equipment into an outlet on a Motorola product, do not dispose of this...Motorola for help. Keep the device away from excessive heat and humidity and keep the device free from that the device is connected. • Consult the dealer or an experienced radio/TV technician for compliance could void the user's authority to indoor use cleaning fluid or similar chemicals. SB6121 Cable Modem...
Installation Guide - Page 7

..., make sure the following operating systems: Introduction • In the Box SB6121 DOCSIS 3.0® Cable Modem • Installation Guide 1 Uncontrolled Document It also provides instructions for the SB6121. B 1 Introduction The Motorola® SURFboard® SB6121 DOCSIS® 3.0 Cable Modem provides high-speed Internet access to directly connect one computer in the box with the...
Installation Guide - Page 11

... HFC MAC ID to your Internet Service provider. It contains a MAC address which is located on the bottom of the modem. The SB6121 rear panel contains the following cabling port and connectors: ITEM 1 DESCRIPTION Ethernet port for connecting an Ethernet-equipped computer, hub, bridge, or switch using an ...
Installation Guide - Page 16

...SB6121 DOCSIS 3.0® Cable Modem • Installation Guide 10 Uncontrolled Document Click OK to retrieve an IP address. Open a web browser window on your cable modem to save the TCP/IP...Select Obtain an IP address automatically and Obtain DNS server address automatically. 9. Close the remaining windows and exit the Control Panel. Type www.motorola.com in the Address bar. Click ...
Installation Guide - Page 17

... Properties to display the Network and Sharing Center window. 5. When you complete the TCP/IP configuration, go to the Internet • Configuring TCP/IP for Windows Vista. Connecting to Verifying the IP Address for Windows Vista SB6121 DOCSIS 3.0® Cable Modem • Installation Guide 11 Uncontrolled Document Double-click Network and Sharing Center to display the...
Installation Guide - Page 18

... from a Dynamic Host Configuration Protocol (DHCP) server. Click Run to 169.254.255.255, is reserved for Windows 7 SB6121 DOCSIS 3.0® Cable Modem • Installation Guide 12 Uncontrolled Document The Auto-configuration IP address, ranging from 169.254.0.0 to 169.254.255.255, is unable to open the Run window. 3. Click All Programs. 3. Type...
Installation Guide - Page 19

... to close the command prompt window. A valid IP address should appear indicating that Internet access is available. 3. Renewing the IP Address for more information. Type exit and press Enter to the Internet • Renewing the IP Address for Windows 7, Vista, or XP SB6121 DOCSIS 3.0® Cable Modem • Installation Guide 13 Uncontrolled Document B After successfully...
Installation Guide - Page 20

B 5 Monitoring Your Modem Use the SB6121 Modem Configuration Manager to your cable modem. 2. Open any web browser on . Press Enter. Type http://192.168.100.1 in the Modem Configuration Manager, please contact your cable modem. Monitoring Your Modem • Starting the Modem Configuration Manager SB6121 DOCSIS 3.0® Cable Modem • Installation Guide 14 Uncontrolled Document ...
Installation Guide - Page 22

... that the Ethernet cable is properly connected to its original factory settings if the cable modem is operating properly. • Check the coaxial cable connection at the SB6121 and cable wall outlet. Follow the steps for verifying the IP address for the status of the icons and refer to Front Panel Icons and Error...
Installation Guide - Page 23

...be acquired Downstream channel is lost FLASHING Upstream send channel cannot Upstream channel is lost be acquired FLASHING IP registration is unsuccessful IP registration is lost OFF No connected device is detected Device is disconnected Troubleshooting • Front Panel Icons and Error Conditions SB6121 DOCSIS 3.0® Cable Modem • Installation Guide 17 Uncontrolled Document
Installation Guide - Page 24

..."on the terms of this License. B B Software License & Warranty SURFboard SB6121 DOCSIS 3.0 Cable Modem Motorola, Inc. THE TERMS OF THIS LICENSE APPLY TO YOU AND TO ANY SUBSEQUENT...any copies not transferred. Software License & Warranty • Software License SB6121 DOCSIS 3.0® Cable Modem • Installation Guide 18 Uncontrolled Document BY INSTALLING OR USING THE SOFTWARE...
Installation Guide - Page 25

...intellectual property rights subsisting in on-line control of Motorola's rights under this License. Because it addresses are governed by the laws of the Commonwealth ...SB6121 DOCSIS 3.0® Cable Modem • Installation Guide 19 Uncontrolled Document Warranty Information SURFboard SB6121 DOCSIS 3.0 Cable Modem Home & Networks Mobility ("Motorola") What is provided by Motorola...
Installation Guide - Page 26

Software License & Warranty • Warranty Information SB6121 DOCSIS 3.0® Cable Modem • Installation Guide 20 Uncontrolled Document IN NO EVENT SHALL MOTOROLA BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY DIRECT, INDIRECT, GENERAL, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR OTHER DAMAGES ARISING OUT OF THE USE ...
Quick Reference Guide - Page 1

...subscriber. Quick Reference Guide - Motorola SB6121 Version Date: v1.0 September 2011... configuring, and troubleshooting the Motorola SB6121 modem. Bookmark not defined.5 Introduction Motorola's DOCSIS 3.0 Modem includes a number of Contents ... most notably, channel bonding. Motorola's DOCSIS 3.0 modems support DOCSIS 1.x, 2.0, and new 3.0 features. IPv6 greatly expands the number of 5...
Quick Reference Guide - Page 2

... address can be entered into power outlet or surge protector. These items will need to operate. F-connector connects to the computer 2. Connect the primary computer to the power adapter Technical Operations Academy Page 2 of the modem. Connects the modem to Ethernet port on the bottom of 5 Rear Panel Connections 1. CSG Field SERIAL NUMBER Motorola SB6121 modem...
Quick Reference Guide - Page 3

Technical Operations Academy Page 3 of 5 Quick Reference Guide: Motorola SB6121 Front Panel Display The front panel LEDs should not flash disconnected 2... with bonded channels 4 ONLINE Internet connection Scanning for how and what the modem is transferring data. The LINK light flashes when the cable modem is performing. Use them as a visual reference for configuration Connected to the...
Quick Reference Guide - Page 4

.... Plug the cable modem back into power. 4. D. Modem processing for DHCP, TFTP, and TOD. PC/Activity is solid when a CPE is faulty. H. Observer the LED light up steps are acceptable, most issues can be acquired. LEDs and Error conditions Light RECIEVE SEND ONLINE POWER Turns off . To restart the Motorola SB6121: 1. If LED remains...
Quick Reference Guide - Page 5

Quick Reference Guide: Motorola SB6121 Troubleshooting Tips  Release and Renew the IP address on computer if its unable to access the internet or the modem's setup page  Reboot the computer  Disable the proxy settings in the computer's web browser, and temporarily disable any firewall software during the setup ...

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