Motorola SB6121 Support Question
Motorola SB6121 Support Question
Find answers below for this question about Motorola SB6121.Need a Motorola SB6121 manual? We have 2 online manuals for this item!
Question posted by smarchbhays on May 3rd, 2014
How To Setup Sb6121
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Related Motorola SB6121 Manual Pages
Installation Guide - Page 3
... Information Introduction In the Box ...1 Contact Information ...1 System Requirements...1 Product Overview Front Panel...3 Rear Panel...4 MAC Label ...5 Installing the Modem Connecting the SB6121...6
Using the Energy Conservation Switch 7 Wall Mounting the Modem ...7
Wall Mounting Template...8 Connecting to the Internet Checking for an Internet Connection 10 Configuring TCP/IP for Windows 7 10...
Installation Guide - Page 4
... instructions, as this device on a stable surface.
• Avoid damaging the cable modem with static by touching the coaxial cable when it is attached to the earth-grounded ...system components.
To ensure regulatory and safety compliance, use this device is connected. SB6121 Cable Modem • Installation Guide
iv
Uncontrolled Document Observe all warning and caution symbols that ...
Installation Guide - Page 5
... FCC Rules. This device complies with the instructions, may not cause harmful interference, and (2) This device must accept any other than that exceeds 40º C.
SB6121 Cable Modem • Installation Guide
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Uncontrolled Document
Installation Guide - Page 6
... least 20 cm (8 inches). IC Radiation Exposure Statement
IMPORTANT NOTE: This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. SB6121 Cable Modem • Installation Guide
vi
Uncontrolled Document This transmitter must not be co-located or operating in this filing.
This equipment should be at the factory...
Installation Guide - Page 7
...
3
System Requirements
The SB6121 is compatible with the modem. You can use your high-speed cable modem to directly connect one computer... in the box with the following items are included in your service provider, some of the included items may be different.
This guide provides product overview and setup information for installing the cable modem...
Installation Guide - Page 9
...: Non-bonded upstream channel is connected Blue*: High-speed Internet connection with bonded upstream channels
Green: Startup process completed
Product Overview • Front Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Uncontrolled Document icon does not flash
ON Green: Power is properly connected
Scanning for a downstream (receive) channel connection
Scanning for...
Installation Guide - Page 10
... LINK icon turns blue when a high-speed Gigabit Ethernet (GigE) connection is not available in all locations. Rear Panel
1 2
3
Product Overview • Rear Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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B
ICON 5
6
FLASHING
Transmitting or receiving data on Ethernet port
ON
Amber: A device, computer, or hub is connected to...
Installation Guide - Page 11
... address marked HFC MAC ID to your Internet Service provider. Product Overview • MAC Label
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Uncontrolled Document It contains a MAC address which is located on the bottom of the modem.
The SB6121 rear panel contains the following cabling port and connectors:
ITEM 1
DESCRIPTION
Ethernet port for...
Installation Guide - Page 12
... only.
Do not route the Ethernet cable outside of the coaxial cable to lightning could create a safety hazard and damage the product.
1. B
3
Installing the Modem
Connecting the SB6121
This product is connected to the Ethernet port on your computer. 6. Plug the other end of the power cord into the Power port on...
Installation Guide - Page 13
... underside and maximum screw head diameter of 9.0 mm to concrete, masonry, a wooden stud, or some other solid wall material.
Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Using the Energy Conservation Switch
The Energy Conservation switch is disconnected from the wall outlet and all...
Installation Guide - Page 14
...hazards. 6. Wall Mounting Template
Print the wall mounting template on the cable modem and
the electrical outlet. 5.
Note: The hole depth will be determined ...cord into the +12VDC Power connector on the following page. Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Uncontrolled Document Properly arrange the cables to ...
Installation Guide - Page 15
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Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Installation Guide - Page 16
... 4
(TCP/IPv4) Properties window. 10. B
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Connecting to the Internet
Checking for an Internet Connection
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Uncontrolled Document If the Motorola website appears, you may need to configure your cable modem, you complete the TCP/IP configuration, go to Verifying the IP Address for Windows 7
1. Click...
Installation Guide - Page 17
... Start and then click Settings. 2. Select Obtain an IP address automatically and Obtain DNS server address automatically. 10. Configuring TCP/IP for Windows Vista
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Uncontrolled Document Select Properties from the drop-down menu to display the Network and Internet window. 4. Click OK to...
Installation Guide - Page 18
... All Programs. 3. The Auto-configuration IP address, ranging from 169.254.0.0 to the Internet • Verifying the IP Address for Windows 7
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Uncontrolled Document On the Windows taskbar, click Start. 2. If an Auto-configuration IP address is displayed, that indicates possible broadband network ...
Installation Guide - Page 19
See Renewing the IP Address for Windows 7, Vista, or XP
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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A. A valid IP address should appear indicating that Internet access is available.
3. Type exit and press Enter to open the ...
Installation Guide - Page 20
...to your service provider for more information. B
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Monitoring Your Modem
Use the SB6121 Modem Configuration Manager to the original factory settings. Type http://192.168.100.1 in the Modem Configuration Manager, please contact your cable modem. 2.
Starting the Modem Configuration Manager
1.
The following Modem Configuration Manager Status page appears when you cannot access the HTML...
Installation Guide - Page 21
Click Reset All Defaults. Monitoring Your Modem • Restoring Your Modem Settings
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Restoring Your Modem Settings
You can reset your existing modem configuration settings. WARNING: This will delete your SB6121 modem configuration to the factory default settings. 1. Select Configuration from ...
Installation Guide - Page 22
... ON to verify connectivity.
• Call your service provider if you have to reset the SB6121 modem configuration to its original factory settings if the cable modem is operating properly.
• Check the coaxial cable connection at the SB6121 and cable wall outlet.
Follow the steps for verifying the IP address for further assistance...
Quick Reference Guide - Page 5
Quick Reference Guide: Motorola SB6121
Troubleshooting Tips Release and Renew the IP address on computer if its unable to access the internet or the modem's setup page Reboot the computer Disable the proxy settings in the computer's web browser, and temporarily disable any firewall software during the setup of the gateway. ...
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