Motorola SB6121 Support Question
Motorola SB6121 Support Question
Find answers below for this question about Motorola SB6121.Need a Motorola SB6121 manual? We have 2 online manuals for this item!
Question posted by babre on August 9th, 2014
Where Is On-off Of Sb6121
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Current Answers
Answer #1: Posted by MotoAgents on October 14th, 2014 12:11 PM
MotoAgents
Member since:
June 27th, 2014 Points: 554,130
Member since:
June 27th, 2014 Points: 554,130
Hi babre
In this case I will recommend you to contact the Solutions Department so they can assist you with this device.
Regards!
Marge
Motorola Mobility
MotoAgents
Related Motorola SB6121 Manual Pages
Installation Guide - Page 3
... Information Introduction In the Box ...1 Contact Information ...1 System Requirements...1 Product Overview Front Panel...3 Rear Panel...4 MAC Label ...5 Installing the Modem Connecting the SB6121...6
Using the Energy Conservation Switch 7 Wall Mounting the Modem ...7
Wall Mounting Template...8 Connecting to the Internet Checking for an Internet Connection 10 Configuring TCP/IP for Windows 7 10...
Installation Guide - Page 4
... power source indicated on the device.
• This device was qualified under test conditions that included the use of the supplied cables between system components. SB6121 Cable Modem • Installation Guide
iv
Uncontrolled Document B
i Safety and Regulatory Information
IMPORTANT SAFETY INSTRUCTIONS
Read This Before You Begin
When using your equipment, basic safety...
Installation Guide - Page 5
... correct the interference by turning the device off and on a circuit different from vibration and dust.
• Wipe the device with a clean, dry cloth. SB6121 Cable Modem • Installation Guide
v
Uncontrolled Document Refer all servicing to qualified service personnel.
• This device should not be connected to the grounding system of the...
Installation Guide - Page 6
... from using the 5600-5650 MHz frequency band. In Canada, RLAN devices are allocated as primary users (meaning they have priority) of the device. SB6121 Cable Modem • Installation Guide
vi
Uncontrolled Document To comply with the FCC RF exposure compliance requirements, the separation distance between the radiator and your body. CAUTION...
Installation Guide - Page 7
... provides high-speed Internet access to the Internet.
In the Box
Before installing the SB6121 cable modem, make sure the following operating systems:
Introduction • In the Box
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
1
Uncontrolled Document ITEM Power Supply
DESCRIPTION Provides power via an AC electrical outlet
Ethernet Cable Software License & Regulatory...
Installation Guide - Page 9
... connection with bonded upstream channels
Green: Startup process completed
Product Overview • Front Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
3
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Front Panel
B Product Overview
The SB6121 front panel icons provide the following modem status information for an Internet connection
Green: Non-bonded downstream channel is connected Blue...
Installation Guide - Page 10
Rear Panel
1 2
3
Product Overview • Rear Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
4
Uncontrolled Document Note: To increase the bandwidth... (100Base-T) port
Blue*: High-speed Gigabit Ethernet (1000Base-T) connection from the SB6121 to your PC
Powers on and off the cable modem
Note: The Energy Conservation switch may be an option that is not provided ...
Installation Guide - Page 11
... address marked HFC MAC ID to your Internet Service provider. Product Overview • MAC Label
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
5
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It contains a MAC address which is located on the bottom of the modem. The SB6121 rear panel contains the following cabling port and connectors:
ITEM 1
DESCRIPTION
Ethernet port for...
Installation Guide - Page 12
... Power port on your computer. 6.
Plug the other end of the Ethernet cable to the Cable connector on the modem.
Exposure of the building. Installing the Modem • Connecting the SB6121
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
6
Uncontrolled Document Connect the Ethernet cable to lightning could create a safety hazard and damage the product...
Installation Guide - Page 13
... in the OFF position (pushed out) to power off power to the SB6121 when high-speed data services are mounting the modem horizontally or vertically.
• Make sure you choose to mount the cable modem on drywall). B
Using the Energy Conservation Switch
The Energy Conservation switch is disconnected from the wall outlet and...
Installation Guide - Page 14
... screw head to mark the holes. 2. Re-plug the power cord into the +12VDC Power connector on the following page.
Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
8
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See the dimension diagram below for potential damage to prevent any safety hazards. 6. Verify that the...
Installation Guide - Page 15
B
Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
9
Uncontrolled Document
Installation Guide - Page 16
... settings to the Internet • Checking for your network interface. 6. If you do not see the Configuring TCP/IP section for an Internet Connection
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
10
Uncontrolled Document Click Network and Sharing Center to
display the Internet Protocol Properties window. 8. Select Internet Protocol Version 4 or...
Installation Guide - Page 17
... network interface. 5. Click Start and then click Settings. 2. Open the Control Panel. 3. Click Manage network connections to Verifying the IP Address for Windows Vista
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
11
Uncontrolled Document Select Properties to display the Internet Protocol Properties window. 9.
Select Internet Protocol Version 4 or 6 (TCP/IPv4 or...
Installation Guide - Page 18
... Private IP Addressing (APIPA). B
Verifying the IP Address for Windows XP
1. On the Windows taskbar, click Start. 2. Verifying the IP Address for Windows 7
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
12
Uncontrolled Document Type cmd and click OK. 4. Type ipconfig and press Enter to open the Run window. 5.
Because this automatically...
Installation Guide - Page 19
... prompt window.
2. A valid IP address should appear indicating that Internet access is available.
3. See Renewing the IP Address for Windows 7, Vista, or XP
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
13
Uncontrolled Document From the Windows taskbar, click Start. Type ipconfig /renew and press Enter. A. Select Run to open the Run...
Installation Guide - Page 20
... access the HTML pages in the Address bar. 3.
Starting the Modem Configuration Manager
1. Press Enter. Monitoring Your Modem • Starting the Modem Configuration Manager
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
14
Uncontrolled Document B
5
Monitoring Your Modem
Use the SB6121 Modem Configuration Manager to the original factory settings.
You can also reset...
Installation Guide - Page 21
WARNING: This will delete your SB6121 modem configuration to the factory default settings. 1. Monitoring Your Modem • Restoring Your Modem Settings
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
15
Uncontrolled Document Click Reset All Defaults. B
Restoring Your Modem Settings
You can reset your existing modem configuration settings.
Select Configuration from ...
Installation Guide - Page 22
Hand-tighten if necessary.
• Check the IP address. Call your service provider if you have to reset the SB6121 modem configuration to verify connectivity.
• Call your system described in Front Panel Icons and Error Conditions. B
A
Troubleshooting
If the solutions listed here do not solve ...
Installation Guide - Page 23
...Front Panel Icons and Error Conditions
STATUS OFF
IF, DURING STARTUP:
SB6121 is not properly plugged into the power outlet
IF, DURING NORMAL OPERATION:
SB6121 is unplugged or the Energy Conservation switch is OFF
FLASHING Downstream receive...Troubleshooting • Front Panel Icons and Error Conditions
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
17
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