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Motorola MOTO G Support Question

Motorola MOTO G Support Question

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Question posted by ssrana03 on March 2nd, 2015

The Battery Was Low And After Charging, Unable To Switch On

Phone is not switching on and some time the initial screen with notoG logo appears for few seconds and again it goes off

Current Answers

Answer #1: Posted by techyagent on March 2nd, 2015 10:59 PM
This answer was accepted by the poster of the original question.
techyagent

Member since:
June 17th, 2014

Points: 4,799,790
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  • This is our recommendation as well.
  • Plug it into the charger
  • Hold the VOL DOWN key
  • While still holding the VOL DOWN key, press and hold the POWER key
  • Hold both keys down for over 120 seconds. This is more than two minutes and will seem like a long time. You might want to time yourself to make sure you hold it longer than two minutes.
  • After holding the keys down for more than two minutes, release them.
  • The Flash Boot screen will display, and the Normal Reboot option will be highlighted
  • Press the VOL UP key and the device will start a normal reboot.
  • We're working to eliminate this issue in a future update.

UPDATE:

  • If you have tried the above and it didn't work, try this:
  • Plug in the phone for 15 minutes.

Proceed to Step 2 above.

Thanks.


Techygirl

Related Motorola MOTO G Manual Pages

User Guide - Page 2

... Jack Power Key Volume Keys Tips & tricks • Start: Back cover off, SIM in, charge up, and sign in all persons, regardless of what your head or, when worn or carried,... Micro USB/ Charger Play Store Second Micro SIM (on your new phone answered right on some phones) Microphone Note: Your phone may not be available in . Touch Apps > Moto Care. The SAR guideline includes ...
User Guide - Page 4

...a second SIM. Activate your SIM cards In some countries, you 'll be in your phone supports it, push in the first micro SIM until the screen turns on . Caution: Before using your phone, ...it is in the phone, it clicks. (If your phone. Lift up & running Start SIM in Power on Press and hold the Power key until the screen lights up. 2 Charge up the battery when you need to...
User Guide - Page 5

... switch next to Wi-Fi or Bluetooth to turn your phone on or off, press and hold the Power key until the screen goes dark, and your battery. Under ACCOUNTS, touch the one you tons of information and apps, at lightning fast speed. See "Battery life". To set automatic rules to save even more battery life between charges...
User Guide - Page 9

...screen left or right to see the home screen when you have quick access Home screen & apps Quick start: Home screen & apps Redecorate your home Moto Care help & more panels. Home screen & apps you turn on your phone..., touch WIDGETS at the top of your apps Update your phone Quick start: Home screen & apps You'll see more Search Status & notifications Download apps Take care of your apps ...
User Guide - Page 12

... active airplane mode / microphone off/on / battery charging/full silent vibrate alarm set new apps to ...screen & apps Redecorate your home Moto Care help and more, touch Menu in the status bar to alert you to specific events. Tip: Choose your apps and updates carefully, as some may impact your Google account and password. To download files from online app stores using your phone...
User Guide - Page 13

..." logo during power-up your phone as soon as you see "Data use up memory, data, battery, and...screen & apps Home screen & apps Quick start: Home screen & apps Redecorate your home Moto Care help & more Search Status & notifications Download apps Take care of your apps Update your phone Menu Back More Next Choose carefully Apps are at the bottom tells you how much memory, data, battery...
User Guide - Page 14

To manually check for updates, touch Apps > Settings > About phone > System updates. If the mobile network updates are not available in all countries. Home screen & apps Home screen & apps Quick start: Home screen & apps Redecorate your home Moto Care help & more ) and may not be available in your country, update using a computer. • Using your computer: On...
User Guide - Page 17

..., touch and hold an empty spot on your home screen. To change your voice search and text-to make your phone read out loud, see "Redecorate your home". For example, "Call Joe Black Mobile" or "Call Suzi Smith Work." Customize Personalize your phone's sounds and appearance: • Ringtone and notifications: To choose ringtones or notifications...
User Guide - Page 21

... also double-tap. • Screen magnification: Triple tap the screen for full screen magnification, or triple tap and hold to consult your To zoom out, drag your smartphone's battery life. Messages To make text entry even easier, use your Chrome™ browser-touch Chrome > Menu > Settings > Accessibility. If your phone's box has "Rated for incoming...
User Guide - Page 34

...your life & your friends Socialize Quick start: Socialize Quick start: Socialize Google+ makes connecting on your phone), touch Apps > Settings. Today may look a little different. Then touch Menu > Remove account. Update...top, then touch and hold Google+ posts to drag them to your home screen, touch Apps , touch Widgets at a Time Photo Check in the real world. Find it: Apps > Google+ What's...
User Guide - Page 36

...service provider may charge to surf the web or download data over your phone and personal data...your mobile phone network. Browser options To change your mobile phone ...phone uses your Wi-Fi network (or your browser security settings, text size, and other saved information, touch Chrome > Menu > Settings > Privacy. • Automatic form completion: When you don't want that won't appear...
User Guide - Page 48

Tip: You can also use Your cloud Phone & tablet Virtual Private Networks (VPN) Mobile network Airplane mode Menu Back More Next Bluetooth® wireless Turn Bluetooth power on/off Find it: Apps > Settings, then touch the Bluetooth switch to turn it ON Tip: To extend battery life or stop connections, turn it off or on...
User Guide - Page 49

...Note: To extend battery life, turn it...phone turns off Find it: Apps > Settings, then touch the Wi-Fi switch...phone connects, the Wi-Fi status indicator appears in the status bar. Connect & transfer Connect & transfer Quick start: Connect & transfer Bluetooth® wireless Wi-Fi Networks USB cables Share your data connection Data use Your cloud Phone & tablet Virtual Private Networks (VPN) Mobile...
User Guide - Page 51

... the amounts charged by your phone. Turn off roaming or auto-sync, find a mobile hotspot, & more. Find it: Apps > Settings > Data usage Your phone shows a data...battery power. Apps that are running, from highest data usage down to your phone, touch Apps > Settings > ACCOUNTS. Your cloud One account with "Transfer files". • Phone hotspot: If you have a Wi-Fi tablet, turn your phone...
User Guide - Page 53

... decrypt your device. • Forgotten password: Oops. option that lets you enter your Google account email and password to unlock your phone each time you will need to reset your lock screen. You can use facial recognition, a connected device, a pattern, a password, or other choices. Find it: Apps > Settings > Security The easiest way to...
User Guide - Page 58

...damage from your product. Battery Charging Notes BatteryCharging for charging your product's battery: • During charging, keep your mobile device and charger near you. Driving Precautions Responsible DrivingPrecautions and safe driving is always a good idea to the phone caused by non-Motorola batteries and/or chargers. The louder the sound, the less time is required before driving...
User Guide - Page 60

.... Safety, Regulatory, & Legal Safety, Regulatory, & Legal For Your Safety Battery Use & Safety Battery Charging Third Party Accessories Driving Precautions Seizures, Blackouts & Eyestrain High Volume Repetitive Motion ...mobile phone like a landline when talking on it in the "Search" bar on the website. In an aircraft, turn off your mobile device in any reason to suspect that bear the FCC logo...
User Guide - Page 61

... of the FCC Rules. Mobile devices transmit location-based information when connected to them. In some countries, complete information may contain inaccurate or incomplete data. See 47 CFR Sec. 15.21. Always obey posted road signs. Safety, Regulatory, & Legal Safety, Regulatory, & Legal For Your Safety Battery Use & Safety Battery Charging Third Party Accessories Driving...
User Guide - Page 62

...batteries) with the national collection and recycling schemes operated by your apps and updates carefully, and install from your SIM card, memory card, and phone memory. Disposal & Recycling Recycling Mobile Devices & Accessories Please don't dispose of mobile... Regulatory, & Legal For Your Safety Battery Use & Safety Battery Charging Third Party Accessories Driving Precautions Seizures, ...
User Guide - Page 63

... source packages used in this product to certain destinations. Motorola Mobility LLC Global Limited Warranty Global Warranty What does this resource, please contact the Warrantor listed at -large. Safety, Regulatory, & Legal Safety, Regulatory, & Legal For Your Safety Battery Use & Safety Battery Charging Third Party Accessories Driving Precautions Seizures, Blackouts & Eyestrain High Volume...

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