Motorola HX550 Support Question
Motorola HX550 Support Question
Find answers below for this question about Motorola HX550.Need a Motorola HX550 manual? We have 1 online manual for this item!
Question posted by aelyle1 on July 6th, 2013
Motorola Hx550 Stop Pairing With My Phone.
My Motorola hx550 stopped pairing with my note 2. I've tried to factory reset and it still will not pair with my phone.
Current Answers
Answer #1: Posted by motohelper on July 8th, 2013 12:53 AM
motohelper
Member since:
June 11th, 2013 Points: 451,600
Member since:
June 11th, 2013 Points: 451,600
Greetings!
There might be some interference with the connection between your phone and your headset.
Try to power cycle both of your devices first. Turn off the phone and the headset and then try to pair them up again. If still the same after pairing, try to remove all paired devices on your phone and reset your headset by
Press and hold the Call button while turning on the headset to turn these features on/off:
• Reset to factory default
Caution: This action erases all pairing information stored in your headset.
Follow the voice prompt.
If you are still having the same issue, try to pair the headset to another phone or pair another headset to your phone to isolate the issue.
If you have discovered that the headset has the issue, you can contact Motorola customer service and ask for a replacement. Motorola offers a standard one year warranty on some of it's devices barring physical or liquid damage from date of purchase.
Hope this helps!
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Related Motorola HX550 Manual Pages
HX550 Quick Start Guide - Page 3
... information at the back of minutes we'll show you need to use. Note: Using a mobile device or accessory while driving may cause distraction and may be illegal. Congratulations
Your Motorola HX550 Bluetooth® headset delivers everything you just how easy your headset into this handy guide, and in a matter of this guide. So go...
HX550 Quick Start Guide - Page 9
... and you hear "phone 1 connected" and the indicator light rapidly flashes blue and purple.
When your headset successfully pairs with your headset.
2 Turn on the Bluetooth feature on your phone. 3 Turn on your headset (see "Wear it" on
page 4 for the passkey, enter 0000. Pair & connect 7 Ready to pair". 5 Follow the voice prompts to connect your phone to the Motorola HX550.
HX550 Quick Start Guide - Page 10
...The last paired phone (your second phone) is connected. To connect to your primary phone (or "phone 1") for help).
3 Turn on the Bluetooth feature on your phone. 4 Turn on your headset. 5 Put the headset on your headset is connected to both phones, simply turn on the first phone while the second phone is now your headset. When your headset successfully pairs with your headset.
2 Turn...
HX550 Quick Start Guide - Page 11
..., make sure your headset is on the headset.
Pair & connect 9 Test your connection
1 Place the headset on your phone's Bluetooth feature is turned on, and your ear. 2 On one phone, dial the number you hear ringing on . Repeat for the second phone. Your headset and phone will connect automatically. If reconnection fails, turn on your phones and headset are successfully connected...
HX550 Quick Start Guide - Page 12
..." or "mute off". Press and hold both Volume buttons until you hear a tone.
10 Calls To... Press the Call button.
Calls
it's good to talk Note: Some features and phone/network dependent.
HX550 Quick Start Guide - Page 13
... the voice prompts to ignore a call
CALLER ID
If your phone knows your caller's number, then you hear "call from " on the desired phone.
Note: Some features are phone/network dependent. Calls 11 Enhanced call . Voice commands
Use your voice to answer or ignore an incoming call: • say "answer" to answer the call...
HX550 Quick Start Guide - Page 15
... on/off
steady blue
pairing/connect mode
rapid blue/purple connection successful flashes
quick blue flash
incoming/outgoing call on phone 1
quick purple flash incoming/outgoing call on phone 2
slow blue pulse connected (on a call)
slow blue flash
standby (connected to one phone)
slow green flash
standby (connected to two phones)
slow red flash
idle...
HX550 Quick Start Guide - Page 16
Closing the boom will also save battery life.
14 Status light Note: After one minute on a call or 20 minutes of inactivity, the light stops flashing to conserve power, but the headset remains on.
HX550 Quick Start Guide - Page 17
... changes to make some changes Note: Features may vary. Press and hold the Call button while turning on the headset to turn these features on/off: • Reset to factory default
Caution: This action erases all pairing information stored in your headset. • Caller ID • Voice prompts • Multipoint (two phone) connections • WBS (Wide-band...
HX550 Quick Start Guide - Page 18
... searching for your headset, you can reset the headset by pressing and holding the Call button and both Volume buttons until you hear "ready to the Motorola HX550. we've got solutions
My headset will not pair with the headset are turned off and on your headset is steadily lit in blue when your phone. My headset connected before, but now...
HX550 Quick Start Guide - Page 19
turned off or was turned on page 7. See "Pair & connect" on only temporarily, you may need to restart the Bluetooth feature and pair your phone and headset again. Problems? 17
HX550 Quick Start Guide - Page 20
You can also contact the Motorola Customer Support Center at 1-877-MOTOBLU. Support
we're here to help If you have questions or need assistance, go to www.motorola.com/bluetoothsupport or www.motorola.pairxusa.com, or contact us at : 1-800-331-6456 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).
18 Support
HX550 Quick Start Guide - Page 21
...not limited to charge. • Motorola batteries and charging systems have circuitry that protects the battery from
damage from overcharging. Battery Charging
Notes BatteryChargingfor charging your product's battery: ... or batteries stored for a long time may take more time to batteries, chargers, headsets, covers, cases, screen protectors and memory cards, may impact your product's performance. ...
HX550 Quick Start Guide - Page 22
...mobile devices and accessories in your ears, or muffled speech, you should stop listening to the device through your headset or headphones and have your hearing. Using a mobile device or accessory ...End your call or other task if you cannot concentrate on the use headsets or headphones at www.motorola.com/callsmart (in English only).
20 If you experience hearing discomfort, including the...
HX550 Quick Start Guide - Page 24
... Declaration of Conformity (DoC) to Directive 1999/5/EC (to R&TTE Directive) at www.motorola.com/rtte. If this product is no guarantee that interference will not occur in a particular...The following EUConformance CE compliance information is applicable to Motorola products that carry one of the following CE marks:
Hereby, Motorola declares that this equipment does cause harmful interference ...
HX550 Quick Start Guide - Page 25
...following information applies. Since wireless hot spots operating in the product specifications available at www.motorola.com), the following measures: • Reorient or relocate the receiving antenna. •... Consult the dealer or an experienced radio/TV technician for your Motorola product, please keep it does get wet, don't try to correct the interference by the user.
See RSS-GEN ...
HX550 Quick Start Guide - Page 26
...Don't expose your region. Details of products or electrical accessories (such as chargers, headsets, or batteries) with the national collection and recycling schemes operated by your household waste..., do not dispose of Motorola approved national recycling schemes, and further information on Motorola recycling activities can be disposed of in a fire. microwaves Don't try to dust, dirt, sand...
HX550 Quick Start Guide - Page 27
...product to use that arises by law. Product Registration
Online Registration Product Registration: www.motorola.com/us to contact you to subscribe to grant either directly or by implication,...packaging and product guides should only be disposed of your new Motorola product. Software Copyright Notice
Motorola products SoftwareCopyrightNotice may restrict the exportation or re-exportation of ...
HX550 Quick Start Guide - Page 28
...: Products and Accessories
Products Covered
Products and Accessories as follows to the exclusions contained below, Motorola Mobility, Inc.
Decorative covers, bezels, PhoneWrap™ covers and cases.
This limited warranty is longer. Monaural Headsets. Ear buds and boom headsets that are accompanied by this Warranty Cover? Products and Accessories that transmit mono sound through...
HX550 Quick Start Guide - Page 32
...Motorola Customer Support Center at the time of printing. All rights reserved. Copyright & Trademarks
Motorola Mobility, Inc. Consumer Advocacy Office 600 N US Hwy 45 Libertyville, IL 60048 www.motorola.com Note.... Product ID: Motorola HX550 Manual Number: 68016146001-B
30 If you need to return your product for changes/modification to the above address. Motorola reserves the right to...
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