Lexmark X264dn Support Question
Lexmark X264dn Support Question
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Question posted by bjmasl on November 3rd, 2013
Lexmark X264dn Paper Jam Trouble, How To Clean Pick Rollers
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Related Lexmark X264dn Manual Pages
User's Guide - Page 1
Lexmark X264dn, X363dn, X364dn, and X364dw
User's Guide
September 2009
Machine type(s): 7013 Model(s): 231, 235, 432, 436, 43W, d01, d02, gd1, gd2, dn1, dn2, gd1, gd2
www.lexmark.com
User's Guide - Page 36
... all the settings associated with Energy mode and Paper mode.
Choose scanning
You can select from the Print dialog, the Lexmark Toolbar, or the printer
display, to see "Avoiding jams" on page 105
Check your printer's environmental impact.
You may be able to avoid paper jams. For more information, see what the document will look...
User's Guide - Page 162
... of the following:
• Open the ADF cover, and then remove the separator roll. • Open the scanner cover. • Remove the ADF paper tray.
200-201 paper jams
CAUTION-HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. Try one or more of the following...
User's Guide - Page 228
...Paper jam 183 201.yy Paper jam 183 202.yy Paper jam 183 231.yy Paper jam 184 233.yy Paper jam 184 234.yy Paper jam 184 235.yy Paper jam 184 24x.yy Paper jam 185 250-sheet drawer
installing 22 251.yy Paper jam 185 290-292 ADF Scanning Jams 185 293 Paper Missing 185 293.02 Flatbed Cover Open 185 294 ADF Jam...192 checking device status on Embedded Web Server 158
cleaning ADF separator rollers 147 ...
User's Guide - Page 229
...port 23 exterior of the printer cleaning 146 e-mail canceling 81 notice of low supply level 159 notice of paper jam 159 notice of paper needed 159 notice that different paper is
needed 159 e-mail function
... fax 194 received fax has poor print
quality 197 faxes
printed on both sides of the paper 99
faxing changing resolution 99 choosing a fax connection 83 creating shortcuts using the Embedded Web ...
User's Guide - Page 231
...ordering ADF pick assembly 151 ADF separator roll 151 toner cartridges 150
P
paper characteristics 54 ...canceling from Windows 67 print quality cleaning the scanner glass 146 print ...Paper jam 183 201.yy Paper jam 183 202.yy Paper jam 183 231.yy Paper jam 184 233.yy Paper jam 184 234.yy Paper jam 184 235.yy Paper jam 184 24x.yy Paper jam 185 251.yy Paper jam 185 290-292 ADF Scanning Jams 185 293 Paper...
Service Manual - Page 4
...check 2-31 Paper feed service checks 2-31
Paper jam error indication during POST 2-31 Media picks but stops halfway through the printer 2-31 Media never picks 2-32 Media occasionally mispicks or picks multiple sheets ...check 2-47 ADF cover open service check 2-48 ADF streak service check 2-48 ADF paper jam service check 2-49 ADF feed errors service check 2-50 ADF Duplex service check 2-51...
Service Manual - Page 6
...Paper jams 3-34 Avoiding jams 3-34 Understanding paper jam codes and locations 3-35 200-202 paper jams 3-35 231 paper jam 3-36 233 paper jam 3-37 234 paper jam 3-37 235 paper jam 3-37 242 paper jam 3-38 251 paper jam 3-39 290-294 paper jams 3-40 291.xx ADF paper jams... ESD-sensitive parts 4-1 Removal procedures 4-2
ACM pick tire roller removal 4-3 ADF removal 4-4 ADF cable removal ...
Service Manual - Page 45
... passthru sensor)
Remove the toner cartridge/PC kit. Possible causes include bouncy sensor or exceptionally fast pick- At the front, remove the upper front guide, and inspect the flag on page 4-55.... clutch service check" on page 2-26.
Verify the proper media and inspect the tray wear strips. Paper jam error codes (200-series)
Note: The Event log (See "Event Log" on the page at the...
Service Manual - Page 47
... the alignment gate.
Possible cause is that the pick tires are clean, not worn, or filled with sensor and reversing...narrow media flag rotates freely and securely.
See "ACM pick tire roller removal" on page 2-43. Possible causes include bouncy...Paper jam between the input sensor and the fuser. Timed out waiting for page from tray 1 did make it is not complete. Replace the pick...
Service Manual - Page 48
... vicinity of media when feeding out the media that was probably staged prematurely.
202.00 Paper jam around exit sensor.
202.01 Exit sensor never broke on the exit sensor. The flag is located behind the fuser exit rollers, about mid printer.
Note: Print a page with sensor and reversing solenoid removal" on the...
Service Manual - Page 49
...01
231.02 232.00 232.01
232.02
233.00 233.01
Duplex jam while reversing into the device
Duplex sensor never made .
Remove the tray, open the gap by stopping ...were committed to the paper path.
If the flag does not rotate freely, then replace the paper input and duplex sensor.
Check the pick rollers.
Duplex jam while picking from tray 1. See "ACM pick tire roller removal" on page...
Service Manual - Page 50
...), clean the roller.
251.12 Second pick from manual feeder, tray 1, or feeder failed when media was in an idle state.
292.00 Scanner jam, ...Jam.
Inspect the pick roller on the MPF or the rollers on page 2-49.
291.00 Scanner Static Jam - 2nd scanner sensor.
Remove the sheet of paper rom the ADF. A jam is damaged or worn, then replace the MPF.
If the MPF pick roller...
Service Manual - Page 58
..." on page 2-31. See "Toner on back of page. See "Media occasionally mispicks or picks multiple sheets at once" on page 2-39. Paper jams. Main motor noisy or not moving. See "Light print" on page 2-32. See "Media never picks" on page 2-39. Operator panel lights are off or very dim.
See "Blank page...
Service Manual - Page 65
...come on page 2-26. Make sure the cable is in securely.
Media picks but stops halfway through the printer
FRU
Input/duplex sensors (under print ...Clean or replace as the flags intersect with the sensor.
• If correct, then replace the input paper feed sensor. • If these are working properly.
Each card contains the printer settings. Paper feed service checks
Paper jam...
Service Manual - Page 76
... indicator.
• The input sensor does not sense media after a paper jam has been cleared. The media fails to feed from the optional Tray ...picking. • Make sure the tray is pushed all the way in the optional Tray 2. The media skews or buckles. 7013-XXX
Print quality problems (continued)
Problem The printer is on and printing stops. If the computer indicates "unknown device...
Service Manual - Page 83
...separator pad and ADF separator rollers. Check for dirt on the...Clean the sensors, or remove debris from the actuators.
Go to ensure the paper is skewing when it set correctly?
Is the ADF top cover open or ajar. Are all the connections.
Check the leading edge of the paper. If the paper is no issue.
Pin 5 should measure +24VDC.
7013-XXX
ADF paper jam...
Service Manual - Page 84
...paper is skewing when it set correctly? Is paper failing to step 6.
Check the ADF cable for dirt on the ADF separator pad and ADF separator rollers.
Use different media. Problem solved
Set the paper...
Clean them with a lint free cloth and isopropyl alcohol.
Replace the separator pad and ADF pick roll. If the paper is skewing when fed or jamming check to see "ADF paper jam ...
Service Manual - Page 126
...holes, perforations, cutouts, or embossments - Have postage stamps attached -
7013-XXX
Paper jams
Avoiding jams
Most paper jams can help prevent paper jams:
• Use only the recommended print media. • Do not overload...loading transparencies, fan the stack to the Card Stock & Label Guide available on the Lexmark Web site
at a time through the manual feeder.
• Do not mix print...
Service Manual - Page 245
.../ fax card 2-52 networking 2-34 operator panel 2-31 paper feed 2-31 paper jam during POST 2-31
7013-XXX
paper never picks 2-32 paper picks but stops 2-31 paper picks sheets 2-32 paper trees, curls 2-33 print quality 2-36 black page 2-...2-44 ADF cover open 2-48 ADF duplex service check 2-51 ADF feed errors 2-50 ADF paper am 2-49 black page or blank page 2-46 CCD service check 2-46 escalating a fax ...
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